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Cricket Wireless Authorized Retailer
2620 N West Ave, El Dorado, AR 71730, United States
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Cricket Wireless Authorized Retailer
Comments
Ke
Review №1

Keve Strickland is an amazing employee! He is patient and helpful! I was having troubles with my phone, and he gave me every best option and recommendation to try! He helped me out, and got all of my questions answered! Great customer service, and he really cares about each of his customers and their experiences! Would definitely recommend people to come to him for store help! 10/10 experience.

Te
Review №2

Came here yesterday to buy a phone very friendly workers! Rebecca helped me out. Definitely recommend the phones here. Cheap affordable prices!

Al
Review №3

Went in today & jasmine answered all questions. She was a great help for helping with my family needs. 10/10. Highly recommend her for customer service

Ma
Review №4

Very great place! friendly staff!! Keve was a great help and helped me figure out the plan i needed, and had great recommendations. he’s an awesome employee!! very satisfied

Be
Review №5

The service is the best on the platform and I would recommend them for anyone.

Sh
Review №6

Keve Strickland was very friendly and has excellent customer service! He went beyond his required duties to make sure I was satisfied. Would 10/10 recommend to anyone!

Jo
Review №7

Went this morning to purchase a phone, the sales rep Rebeca helped me out a lot. She was very friendly and gave me many affordable options. Many of my friends and family told me to go and ask for her when entering the store, and I am glad I did.

Mi
Review №8

I would like to take this opportunity to thank the Lindsey ladies at Cricket in Eldorado, AR. I came in on Saturday the 26th needing to get a phone at the last minute for a birthday gift. From the initial call earlier that day with Samia who took out the time to answer all of my questions regarding the phones that were in stock to when I actually came into the location later that day because I couldnt wait on the phone to ship and spoke with Anissia and Catherine, my experience was nothing short of amazing. These ladies took out the time to help me and were very courteous, helpful and understanding. If I could I would give a thousand stars! I just want to thank you ladies once again and please keep up the good work! You ladies are awesome!!

th
Review №9

Good customer service very easy porting over my number. Service was quick and easy and i would recommend anyone

Cr
Review №10

The Sales Rep was very friendly, very informative, and displayed an overall professionalism that is missing in today’s society. She is an asset to your company and you are blessed to have her on your team. Thank you for having employees like... Her!

Se
Review №11

CThe employee here at the El dorado store ignored me as I stood in line and waited . Then didn’t even make eye contact when he mumbled to me that I needed a mask. I got the phone. But I will never come here again!

Jo
Review №12

Great service. Very friendly people. Great company. I believe the guy helped me and he helped with everything I needed help with and provided me with the best deal.

ta
Review №13

Very great customer service. A worker by the name Alajah was very sweet and helpful! I encourage everyone to get a phone from here!

Ti
Review №14

Very good carrier would recommend

To
Review №15

We are very Happy with are services and phone

Ke
Review №16

The workers in the store are very helpful and nice!! I went last November to get and new phone and start a new plan and Keve Strickland helped me pick the perfect plan and phone for myself! The prices are affordable and perfect for me! I would definitely send other people in this store for help!!

Sh
Review №17

Good customer service.

st
Review №18

Keve Strickland was very very helpful and his customer service is outstanding. Very friendly and helps you get what you need! Will be back!!

Sw
Review №19

Not a good service provider its definitely a rip off

Me
Review №20

Great friendly service

Je
Review №21

Great customer service

Sh
Review №22

Great customer service

TM
Review №23

Wireless provider for wireless service.Why spend more for the same services from the major carriers?

Jo
Review №24

Great customer service wise and knowledgeable!!!!

Da
Review №25

I have been to this store twice in three months to purchase a new phone...this is the rudest most unprofessional store I have ever been in. The female that was in there this past Thursday acted like I was killing her for asking for prices of the phones. I just left and bought an att phone.

Bi
Review №26

4 lines for a hundred a month y’allVery happy with my service

Ma
Review №27

Customer service is very slow, takes forever to get anything done. Dont waste your time going in if you have insurance on your phone, they will not print out forms, copy ID or fax forms. I was informed its no there job. When I first went in only 1 person working, she informed me printer was out of leak and the other worker had gone to get the ink and take her lunch (4 pm in the afternoon) and she wouldnt be back til 5. So I can back still on ink for printer. I WILL NOT RECOMMEND THIS LOCATION

Ma
Review №28

I really like my service with cricket, I would rather go to a different store. The store manager is always on her personal phone or the store phone. She has no consern for the customers.....

Ra
Review №29

Very friendly but unfriendly at the sane time. I dont like it when the sales representatives ask about your personal life just for their amusement. Also if you get the insurance on your phone you are wasting your 7 dollars a month.

Kr
Review №30

Sales associate was too busy talking and laughing with a friend to pay attention to a customer wanting to purchase a phone and plan. It appeared I was a bother when I did try to get some inform. Needless to say I went elsewhere to make my purchase.

br
Review №31

Vanessa and Ruby were really nice and helpful

Ko
Review №32

Sheria in the El Dorado, AR location is the BEST.

Mi
Review №33

Nice people and good service.

Di
Review №34

Watch out for them. They arent truthful

Tr
Review №35

Awesome customer service!

Di
Review №36

Terrible place to do business with.

Fe
Review №37

Rip off

J
Review №38

Ok

Ja
Review №39

Excellent

Be
Review №40

Love it!!

Na
Review №41

Prefect

ya
Review №42

I still have this phone card, which is super cheap and practical.

Information
8 Photos
42 Comments
3.6 Rating
  • Address:2620 N West Ave, El Dorado, AR 71730, United States
  • Site:https://cricketwireless.com/stores/ll/US/AR/El-Dorado/2620-N-West-Ave
  • Phone:+1 870-444-5036
Categories
  • Cell phone store
Working hours
  • Monday:1–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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