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AutoZone Auto Parts
1508 W Elm St, El Reno, OK 73036, United States
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AutoZone Auto Parts
Comments
Ge
Review №1

Great support from everyone that works there. Got us hooked up again. Ty

Gr
Review №2

Went above and beyond to help me out and even put my windshield wipers on. Checked my wiper fluid and even filled it up. Very nice gentleman, wish Id got his name. Went to El Reno, great location. Ill be back.

Ju
Review №3

The staff was amazing .....very helpful and polite

Sm
Review №4

For All your Auto parts & Accessories, Polish,Wax,Oil, And the Best Coustmer Service in the World. Son...

Ke
Review №5

Upon entering the store I was not greeted, and had to awkwardly stand at the counter for someone to notice me. The gentleman who initially asked how he could help me immediately handed me off to another associate, making me repeat myself as to what I was looking for. All I needed was a simple car battery, but the associate(s) in this store made me feel as though I was inconveniencing them... despite the fact that I had brought my hard earned money to their store with the intent of making a purchase. They tried to sell me a very expensive battery with a 5 year warranty. I explained I did not require a battery that is guaranteed that long as it would likely out live my car. Their response was short and blunt thats all we have. Did not offer to have one brought over from a nearby location like Yukon or mustang as most autozone locations will get you what you need from a nearby store. I was dissatisfied with the level of customer service and appreciation as well as the availability of products and pricing. I took my business else where, was treated professionally and got the battery I needed at nearly half the price. Will not return to this store, will not reccomend to friends and family.

Ra
Review №6

They are very friendlyHave a few new kids working so be patient they are learningIt if you need more in depth informationAsk for a manager they seemed like they had a little more knowledge

Sp
Review №7

Was out of many items and staff member told me when their on the shelf when I asked when they were going to have more products I was looking for available. He was playing it off jokingly but offered no further help.

ph
Review №8

This place is my go to spot the people are helpful, understanding, and really go out of the way to make sure your set up.

Wi
Review №9

The folks read my scan code. They also priced the part needed to repair all for free. Thanks to them!

aa
Review №10

Good and clean store, good people with good information.

C
Review №11

Very helpful, even replaced my battery for me. Every time I go in they ask me right away if they can help.

Du
Review №12

Very friendly and helpful staff

Ma
Review №13

I have a business account with Auto Zone, I have shopped with them for many years. Today Ive had the pleasure (and I mean that in complete sarcasm) of being treated with little care for my business. I had a trailer hub break on me and when I went in to get a match, the manager in grey basically told me there are over a hundred different wheel hubs and that he wasnt going to go look through all of them to figure out the one I needed. In addition to that he told me that there were no tools he could loan me, despite all auto zones have a free loan a tool program. His exact words were, you can purchase a 4 way, but you cant borrow it as that would scratch the item.So I instead went to ORielys and they found the exact trailer hub I needed in less than a minute. In addition to that they even let my use a 4 way and other tools to take the broken hub off of the wheel I brought. I easily spent 120$ in that store despite not having an account with them.Honestly the worst Autozone store in Oklahoma.

Ci
Review №14

Went in 3 times finally got right part on 3rd try

Bo
Review №15

Love shopping at Autozone

Mi
Review №16

Over did it guys, way to go, staff is on point

Ch
Review №17

Employee there was really knowledgeable and helped me from buying more then I needed.

Ca
Review №18

Very helpful! Bought a battery and they installed it for us. Jack was very helpful!!

Jo
Review №19

Knowledgeable. Got me just what I needed.

Ja
Review №20

Great service

Be
Review №21

Fair prices and e erything u may need.

Ja
Review №22

Very helpful. Always have what I need

Br
Review №23

Guy up there was very helpful he even volunteered to show me how and to actually place a new pump on the sending unit that I took up there. Great experience and quite frankly a true blessing because I didnt know what I was doing.

Da
Review №24

Greeted when i walked in the door. A young lady helped me find what i needed. Great service.

Ch
Review №25

Great customer service, in and out very quickly with all the parts I need. Personal thanks to Jack Spencer

Ca
Review №26

Had to return a part that I lost receipt to, it was convenient that all my info and warranties are in the computer. Thanks Auto Zone!

Da
Review №27

Good prices but lower end quality parts, theyll price match, and to make a sell TR hey usually have no problem giving a ten percent off discount.. good warrantys on some items too, so pretty handy shop if you need something and dont have the time to wait for an online order.

Ho
Review №28

I was trying to go back to Amarillo from Oklahoma City and my van broke down. When the store opened they helped me more than I could imagine!!! They found out what actually happened, figured out everything else I needed in order to fix my van, they helped me fix it and they gave me a warm place to sit while they ordered parts.... they were kind, helpful, and informative! I would tell anyone to go to this autozone!!!!

Je
Review №29

Great customer service. Very helpful and polite. Got me in and out quickly.

Ju
Review №30

Staff is always super helpful, most items needed are on hand or next day. Always friendly and above to help.

Cr
Review №31

They have no idea

Ma
Review №32

Mark was awesome. Great source of Knowledge!!!

Al
Review №33

Pretty helpful great place to get your parts

Ar
Review №34

Found the parts I needed for half the price that anywhere else had, and the guy was super helpful.

Tr
Review №35

The one in el reno is and has been for the last 16 years weve going there, AWSOME. Helpful, polite and knowledgeable.

Ju
Review №36

Awesome service and usually have parts in stock

Br
Review №37

AAA

A
Review №38

Super helpful! Even looked up how to change the turning signals on my vette and did it for me! Thank you!

Br
Review №39

Took a car battery here to be tested. The battery tested bad, but they did not have what I needed in stock. Got it somewhere else. But they were very helpful here.

Rh
Review №40

Friendly salesman. Decent selection of automotive accessories.

St
Review №41

I will never set foot in another AutoZone. After throwing about $300 in parts from AutoZone at my truck and still not running right, I inquired about diagnostic tools, Anthonys could care less attitude came thru loud and clear! No attempt to help and claimed to know nothing about the use of diagnostic tools, how to hook to truck, nothing! He just stared at me like I was wasting his time. This was 8PM AND I WAS THE ONLY ONE IN THE STORE! I said, well, guess Ill go to Orileys. He said, or go to a mechanic. I said nothing more. Ive got news for you, if everyone went to a mechanic you would be out of business! He also told me I had a bad attitude! REALLY! I guess Im just not customer material for you! I went to to Orileys, they were very helpful and understood my concerns, had the diagnostics and new how to use it, and as a result, I bought another $250 from them and will buy much more in the next week. Im in advertising and know what it costs to get a customer in the door. I would never tolerate this behavior if he worked for me! Im sure Orileys is quite pleased you have Anthony however!

Br
Review №42

Good customer service & great prices

Le
Review №43

Always great to be there lots of friendly atmosphere with help

Ja
Review №44

Usually have everything I need. And when they dont they can direct me where to go.

Gr
Review №45

I wish I could put a negative. The idea of customer service is a lost cause on this place. We were travelling in from Amarillo on the 40. I called in advance to have two parts ready for pick up, we pushed the speed up a bit to make sure we got there just before 9 for a quick pick up.We arrived at the door at 8:55 on the XM Radio, another gentleman was leaving the door swearing that they wouldnt let him in because they said they were closed. His comment was I thought they were open until 9. I knocked on the door and explained my situation, that they had parts at the counter waiting for me. They messed around for a while, them came back to make sure it was after 9, told me the system was close and they couldnt do another sale, what a load of BS. What a p#$^ off. I will be calling the regional manager today!

Ru
Review №46

Fantastic staff and always very helpful.

Ch
Review №47

Helpful and good service love the rewards program too .

Do
Review №48

Go here, not OReillys. These guys know what they are talking about.

Jo
Review №49

Went there to get both radiator hoses.They only had the upper one.Had to order the bottom one, it is supposed to be here Wednesday, this was last Friday.

Ja
Review №50

Very helpful and knowledgeable staff

Jo
Review №51

Fast and friendly place to get ur parts from

Mi
Review №52

Fuse blew out in my Honda Pilot. First guy didn’t know anything about Honda Pilots. Tried to suggest I take out my bezel instead of just replacing the fuse. Fire him.

Ti
Review №53

Not very friendly! I Stopped at the Yukon store an they were out of the bulb I needed. The guy at Yukon told me to go to Napa an if they wouldnt install it to come back an he would at AutoZone in Yukon. However, this one at Elreno was not as nice. Didnt offer to change it all

Cr
Review №54

Good service and had what I needed

Ad
Review №55

Great place, friendly people.

Ri
Review №56

Good service knowledgeable staff

Da
Review №57

Very friendly and helpful employees

Mo
Review №58

Very helpful and friendly service

Lu
Review №59

The staff is rude need new emplyees

Ma
Review №60

Thanks guys for everything

Ma
Review №61

The right person always helpful the wrong person may as you if its a v6 or v8 for windshield wipers

Ti
Review №62

Helpful staff!

Ka
Review №63

Great customer service

Bi
Review №64

Very helpful.

To
Review №65

Even if my parts arent in stock, have them by the next day

si
Review №66

Very helpful and friendly

Ji
Review №67

Helpful staff.

Ro
Review №68

Great helpful employees

Ti
Review №69

The store was clean and very friendly

ma
Review №70

Knowledgeable staff

Ju
Review №71

Nice.

Jo
Review №72

Car parts sold here

An
Review №73

Good prices

ra
Review №74

Very helpful

Cy
Review №75

Great staff!

To
Review №76

Very friendly place

Ll
Review №77

Like the people.

Sa
Review №78

Ok place

Ti
Review №79

Unknowlegible

Je
Review №80

Excellent all the parts that I look for when I find them

Bo
Review №81

Good anti oarts news

ju
Review №82

They take care of you as it should be

Information
10 Photos
82 Comments
4.3 Rating
  • Address:1508 W Elm St, El Reno, OK 73036, United States
  • Site:https://autozone.com/locations/ok/el-reno/1508-w-elm-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A541&y_source=1_MjQ3MDUyOC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 405-262-3108
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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