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Advance Auto Parts
401 Broad St, Elizabethton, TN 37643, United States
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Advance Auto Parts
Comments
Ja
Review №1

Great people. Not from here and they fixed me right up with the battery replacement.

Ti
Review №2

Everyone was nice, helped me with wht I needed but it depends on who is in there at certain times but all in all. No problems

Ni
Review №3

Best deals if you order online and pickup in store.

Pa
Review №4

It was wonderful! The lady that helped me was very knowledgeable and did everything she could to help me get my part tomorrow instead of 3 days later. Will definitely be going back for my vehicle needs!

Je
Review №5

Needed a part for my twenty year old work van. ( Poor thing, Im beating it like a rented mule). Wheel bearing and housing.They had it! I about pooped ! I went and got it .. stuck it it on her and wham ! The abuse continues for another twenty years! Love this place! Girl behind counter was friendly and knew her stuff!

Sa
Review №6

Misty is a good manager good employees help to make up for the bad apples

Ke
Review №7

Advanced auto is pretty good they just dont carry a whole lot of parts for diesel trucks not any that I need anyway

Ju
Review №8

Very helpful. But dont ask to borrow a jack. They only sell them not loan

Br
Review №9

Advance Auto Parts is the only place Ill go. Our local Advance in Elizabethton, Tn has great customer service with all employees Ive came into contact with. They also go out of their way to help get you the best product at the best price. Thank you to our local store to all employees.

Ce
Review №10

Good people that work there. Misty, Randy, Andy. Always helpful

Do
Review №11

Love shopping there

Ch
Review №12

Very helpful staff

Da
Review №13

Great selection if they dont have can easily get anything you need fast,cheap, excellent employees & knowledge

Jo
Review №14

The person that looked at my part and rang me up it seemed like he had an attitude the whole time and I was as polite and friendly as could be

Dw
Review №15

Good deals really helpful people.

Ca
Review №16

Loved the help I got from this place Alton should be promoted to store manager he went the extra mile to save me over 200% (yes 200%) on a very necessary product

Wi
Review №17

All ways had what I needed or got it over night for me . I never had any problems with anything.

Bi
Review №18

We have a great Advance Auto. Most people on the staff have been there for years and they are knowledgeable and helpful.

Ro
Review №19

Its good

Mi
Review №20

Very helpful when I went in to have my check engine light scanned. I have my own scan tool which wasnt working. When the employee plugged in his scan tool and it didnt come on he knew exactly why. Once I changed the fuse we were able to diagnose the problem and made suggestions as to how to remedy it.

Pa
Review №21

This store has a very knowledgeable and helpful staff. Always a great experience and Im in there more frequently than I would like.

Am
Review №22

Customer service has gone way down hill

ja
Review №23

Great service and quality parts

Ni
Review №24

Misty the manager here is lovely and very helpful, every time I see her she and her staff are always helpful

Ch
Review №25

Staff was friendly

Ga
Review №26

Great place to get the auto parts we need very knowledgeable and friendly thanks yall

T
Review №27

Needed to have my vehicle hooked up to see which plug was miss firing said there took was stolen had to go to another place

Ti
Review №28

Good service ☺️

Am
Review №29

Great sell on oil, the clerk was friendly helped us find what we needed and they were about to close so pretty good experience and they usually have sales on something, we good a great deal! Usually the place I go for parts!

Sa
Review №30

Very friendly and helpful staff and have good parts at a decent price. They price match and they are knowledgeable. Staff went out of their way to help me.

la
Review №31

The parts have always served me well. The warranty is good. Why pay more

Ra
Review №32

Great people and great service

mi
Review №33

Great place to shop. Very knowledgeable and friendly staff always willing to go that extra step for there customers free Battery alternator and starter testing. Also free installation of batteries and wiper blades no matter the weather conditions . Check Engine Light diagnostics absolutely No charge on most any 95 to 96 and newer vehicles. Unfortunately any thing older than 95 or 96 cannot be diagnosed with there equipment. That doesnt mean that there isnt someone there who may have advice on whats steps to take and finding yourself back out on the road again, with a fine tuned, well oiled machine ready to take on what your life has to throw at it and get you there safe. Highly recommended shopping at this branded store for quality parts with a reasonable price, and experienced staff that makes it just that much easier on you. Enjoy your experience with Advance Auto Parts.

Da
Review №34

Great place and friendly and helpful staff!

Le
Review №35

Have Most of what you need to get the job done. Online is they way to go, use the coupons to get the same product shipped to store (free) or pick up in store same day for a big savings. Not sure why the store prices are so much higher than their online prices for the same product?

Jo
Review №36

I enjoyed my visit employees where quick to assist with my needs

Bo
Review №37

Randy (mgr) is always helpful. All the staff of knowledgeable and willing to help. ***

Cu
Review №38

Sometimes theyre busy but they mostly have friendly service and low prices. Their score is right on the main road so theyre easy to get to.

Ri
Review №39

Friendly, knowledgeable, good quality part!

Do
Review №40

Its a great place to get parts for your car but they never have enough workers.

ro
Review №41

Great place!

An
Review №42

Stood in line for ever for a windshield wiper blade but the y9 man who pit it on for me was a sweet heart

Kr
Review №43

Needed a battery on a Sunday morning. Got a battery, installed, start to finish in ten minutes.

Je
Review №44

My husbands favorite place fast and friendly

Me
Review №45

Terrible customer service for a long story short i trusted that since the employee helping me went out to my car to see what i needed i would not have to exchange the part but it was the wrong part and i was never given a receipt and i went to exchange it for the right part which was cheaper than the first part i bought but could not get store credit or anything for the remaining money i had paid so i guess the company just gets to keep my money? and they were rude about it to and all they said to me was next time ask for a receipt. there will not be a next time!!!

Er
Review №46

Hey, friendly,attentive and helpful love it

Gw
Review №47

Always helping me find what I need theyre awesome!

be
Review №48

They were awesome people...very helpful.....Jeff if the bomb.....

BU
Review №49

Good store with helpful staff. Plus decent prices always help

Th
Review №50

They amswer the phone pretty fast but leave you on hold forever.

Co
Review №51

Too expensive

Je
Review №52

Folks very prompt and accommodating!

Ha
Review №53

Had the part to get my 🐴 on the road again🤪

Mi
Review №54

Gives the wrong part a lot. Employees are great, but could be more knowledgeable. Prefer OReilly.

Le
Review №55

We use this store for all our truck needs. They are so nice and very helpful.

Mi
Review №56

Great prices of things u need for vehicles

Am
Review №57

Fast friendly service and very helpful!

Mi
Review №58

Good parts and prices not enough help

Ma
Review №59

Those guys are always eager to help and hardly ever go in and get the wrong part thats a plus

Ju
Review №60

Great service

Ta
Review №61

They always have the part I need.

Mr
Review №62

Average service, average store

Sh
Review №63

Advance has Great parts, service and I love their warrantys!!!!

Je
Review №64

Good variety of items

Ch
Review №65

Have always had a good experience with them even if I do happen to get the wrong part. THANKS

Ka
Review №66

The Man that helped me was great!!! Always be my #1 auto

St
Review №67

Staff is helpful, and prices are good.

Pa
Review №68

Had to get a new battery on the coldest morning! Woman checked my battery and installed a new one in the cold! I offered to buy her breakfast but she said no. She was dressed for the cold.

R.
Review №69

Great place to buy parts good guys

am
Review №70

Nice people and great parts and ptices...

Je
Review №71

Extremely knowledgeable staff, better Performance Products.

Me
Review №72

Allost always have what you need

DA
Review №73

Great prices, Well Stocked shelves

Ke
Review №74

I like the rest of the business in town at least they had what I needed

Jo
Review №75

Need better service techs

Br
Review №76

Friendly cutomer serive

le
Review №77

Nice people to deal with

Ti
Review №78

Great parts and great customer service

El
Review №79

Always willing to help no matter what

jo
Review №80

Always have parts I need

Ta
Review №81

They were very helpful

Mi
Review №82

Had exactly what I was looking for

Ja
Review №83

Great service friendly and helpful

TI
Review №84

Good parts with good prices.

Sh
Review №85

Staff really doesnt know much.

Eu
Review №86

Helpful, friendly staff.

Be
Review №87

Good part store and help

Je
Review №88

Staff is always very helpful

Li
Review №89

If what i need for my dodge is not in store i can order on line usually

ic
Review №90

Guy did two minutes of paperwork before greeting me. Declined to assist w/my part install (wiper blade)

Al
Review №91

A little better than most

Ra
Review №92

Had to get a new car battery. These guys had what it takes to get the job done!!!

Bo
Review №93

They are always helpful!

Ke
Review №94

Friendly and helpful.

Jo
Review №95

Ok fair prices

Da
Review №96

Excellent

Je
Review №97

Awesome service!!😁😁

iv
Review №98

Has my car parts

ja
Review №99

People are friendly and helpful

Gr
Review №100

They had everything I needed at the cheapest price

Information
12 Photos
100 Comments
4.3 Rating
  • Address:401 Broad St, Elizabethton, TN 37643, United States
  • Site:https://stores.advanceautoparts.com/tn/elizabethton/401-broad-st?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 423-543-1351
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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