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Walmart Auto Care Centers
1001 Over Mountain Dr, Elizabethton, TN 37643, United States
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Walmart Auto Care Centers
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Wm
Review №1

I have brought multiple cars here for tires. The selection of tires is good and the prices are great. They honor their warranties and if you purchase tires from them, you can go to any of the Walmart Auto Care Centers across the US and get them to service them. You can search their selections online or using the Walmart app to find tires to fit your vehicle and see if your local Center has them, if not you can order them and have them shipped to the store!Associates are helpful and knowledgeable. They take time to make sure you understand your options and the prices upfront. You can set up an appointment or walk in without one, (but I would recommend you call in advance), and they will let you know how long they expect the work to take and you can keep updated on the process using the Walmart app. A great option for tires in a convenient location and at great prices.

Re
Review №2

They were very kind and helped me get an oil change. Joyce helped me find the right oil for my car and what to tell the guys in auto care. Plan to do this in 6 months.

Be
Review №3

They were really nice an helpful today.. Ive been having problems with one of my tires not holding air an Ive had it checked twice already but was still leaking, so I thought Id get them to see what they thought it was so they took my tire off an done everything they could think of to fix it an didnt charge me a dime..Even tho they didnt find anything wrong they couldve still charged me for there time but they didnt an that meant alot more than they will ever know! Thanks u guys from the bottom of my heart!!❤️

D
Review №4

They checked my battery I purchased from them and found it to be faulty and promptly replaced it with no questions asked. The only thing I was unhappy with was my one year guarantee on the new one I received went back to the original purchase date not the date I picked up the replacement.

Ba
Review №5

Was in and out in under 30 min.

Ke
Review №6

I love there work very polite and respectful and good prices

Pe
Review №7

Got tires for my car thanks for the best price

je
Review №8

Great people great service

Ma
Review №9

If I could give this place zero stars that’s what it deserves. I brought my vehicle in there to have the tire patched. I was third in line; two oil changes ahead of me. When I checked back in on my vehicle an hour and a half later they still hadn’t gotten to it and several cars had been moved in front of mine. They move tire changes to the front of the line. Walmart auto always does new customers first. That is their policy; it’s not first come, first serve, like they say. Their computer system decides based on some BS algorithm. Even though your initial tire install may be fast, don’t do it. Buy tires elsewhere. This place is a joke. If you go there for warranty work your vehicle gets moved to the back of the line. They don’t make money on warranty work so they could care less how long you have to wait. They are hoping you get mad and take it somewhere else. That’s what ended up happening to me. I waited for 1.5 hours and finally ended up taking it to the Johnson city Walmart and it only took them 20 minutes. Keep in mind I waited 1.5 hours and there were only two oil changes ahead of me.

Sh
Review №10

Do not go here if you are in a hurry or if you don’t want to wait more than 2 hours to get Just an oil change. They told me it was only going to be 30 minutes to a hour because someone was ahead of me. That was fine. I got the things I needed from the store and figured they would be done after that. I got back to the Auto Care Center and they were just standing around doing Nothing! That is until someone saw me there and started to “look busy.” I ended up being here for over 2 hours before they finished the oil change. Plus they got oil all over my car so I had to take it through the car wash! I am never going back!!!!

Ro
Review №11

Great staff. Mr. Russell is a great guy and always good to talk to him on my visits

Fr
Review №12

Excellent attitude from the start of taking my order to the completion of the job. It was no problem getting the oil I wanted for the oil change. The ladies at the register inside, not so much. They need to work on their social skills starting with the older one.Coodos to Walmart for getting their computer system able to recognize their customer by phone number at the auto center nationwide.

Ge
Review №13

I needed a new battery for my car. I was told the wait time would be 1 to 1 1/2 hours. There were only 3 cars in the bays. It was 2 hours before they got me out of there. They pulled me in right a way, popped the hood and then the car just sat there for ever. It doesnt take that long to install a battery in a 2002 Sable. Obviously they worked on others that came in after I did. Apparently since the install of their battery is free, they took other work that pays them. So very upset with them. Whats worse, they didnt seem to care at all when I complained.

ro
Review №14

Had My oil changed and my wipers.. As always best people. Clean and very professional ...

Ji
Review №15

Very good service, management has a good number of staff unlike the front end of store. Five star oil maintenance program

Jo
Review №16

I didnt have to wait a long time and a really reasonable price. Thanks for the good job

La
Review №17

When it comes to oil changes and general tire rotation balance, Walmart is a very good choice.

Ke
Review №18

Awful....wait time 2 hours.....had two tires put on..charged for balancing tires and valve stems they charged for... I bought them at Walmart......rip off.....I will go back to where I used to go to have tires put on. The price is the price for tires balancing and valve stems....

Ni
Review №19

Very quick and easy they took good care of my 89 Deville

Mi
Review №20

Top notch service

We
Review №21

Went to have my oil changed for the second day in a roll said theres a two hour wait. only 3 cars had to be serviced in front of me that ridiculous.guy said come early in the morning more experience and faster. Well thats 40 min a oil change if it takes that long to change oil they dont need to be working there. Wouldnt be do bad if I didnt live 45 min away..... This place is a joke

Do
Review №22

Better hope Wal mart computer never picks your vehicle for Quality control!! Oil changed in 15min. Waited 45-60 min. For manager to check dip stick. That is what happens when they get rid of too many people. Never again. Will call police next time.

Je
Review №23

This may be a great place for prices, but the service here sucks! Its pretty sad when it takes 2hrs to change a tire, when they have no one else waiting for tires & 4-5 guys standing around doing nothing! If you need tires, expect to wait. I have not had a tire changed in anything less than an hour!

Ba
Review №24

They wont be quick.. They might not put your radial tire on correctly.. It could possibly take 20 calls or 20 minutes standing to get customer service.. And youre definility going to see 5 dudes standing around in the car bay looking for something to do.. BUT, theyll do it cheaper than anyone. There is something to be said about getting what you pay for. This place is the shining example!

Ny
Review №25

Ive had problems with Walmart as well. Two times Ive had an oil change with this place. My car ends up not running after driving a while. Ive had to wait. Ive never had a problem until I started taking my car to Walmart for an oil change. The first time was the same problem. I got it fixed. Then a year later I came back to get my oil change and its doing the same thing again. I wonder what theyre doing to cause it like that. Its so troublesome. Walmart pretty much just hires lousy inexperienced individuals to work in that specific area. Horrible place.

Ro
Review №26

Would b good if they had more help n not everyone standing around doing nothing

Ni
Review №27

No line this morning. Got in and out fast.

Br
Review №28

Told me it would be an hour and a half so I shopped..when my time was up they had pulled cars in front of mine that had showed up after and said it would still be 30. I paid for the extra service and literally just needed my tires rotated. This is a joke of a tire center. Wouldn’t recommend go to a different Walmart.

Ja
Review №29

I had a tire put on, I got the tire for a good price and its a good Tire. The only problem I had was it took three hours to get it done. And I was the next person in line when I got there

Ra
Review №30

Very efficient, fast and helpful with my oil change and filling my tires.

Ke
Review №31

Great job in and out quickly had the tires I needed will use them agsin

St
Review №32

Very nice 👌 and not very exprensive for oil change

Ja
Review №33

I had to carry 4 tires to my car while the men watched. Rude!

Bo
Review №34

Do not go here. You will regret it

Am
Review №35

Regular and always satisfied. My little kia thanks you !! :)

ro
Review №36

Had to have my tire patched and the whole crew was very awesome

Ri
Review №37

Wrong tires on but not tge actual stores fault I guess but wal Mart tires online fault false advertising white letters and there not

Ja
Review №38

Sign says$29.99 for oil change. They charged me almost $42.00. I will change my own oil.

St
Review №39

They did a Good Job. Very Nice people.

Jo
Review №40

Some great job on my car

da
Review №41

Slow was there 2 hours and never got to my oil changed and the manager blamed everything on corporate office with only three vehicles in front of me

VI
Review №42

Fast and friendly service

De
Review №43

Slow

DA
Review №44

Great Prices, Friendly Staff

C
Review №45

Please can the manager of the store limit the amount of toilet paper that people are getting!

Et
Review №46

Service was great. Quick and polite.

Hu
Review №47

Ive really prayed about what I am doing at this moment. As everyone know my car has been down since Monday, May 23rd, 2016. As everyone also knows, my car was in perfect mechanical condition up until that date. Robert had a evening off from work and he took it to Walmart in Elizabethton to have the oil changed. He figured it was a good idea to get it done, especially knowing how busy with work, Montanas graduation and the girls doing some dance stuff at ASU that I was going to be. He left Walmart that evening and headed home. There were no stops, between there and here. He made it just outside of Roan Mountain, the oil light started flashing, my car stalled out and would not start back. Before he even called me, he called Walmart, and service manager was very snippy. He called me, and I thought he was joking, because to be honest,this car has ran at 100 percent since February when I bought it. Mechanically it has been probably the most solid car I have ever owned. Unfortunately, he was not joking. I picked him, and the following morning Chrysler sent someone to pick my car up from Roan Mountain so that they could figure out what was wrong. Finally, as of last Friday, they figured out that motor is locked. We have made numerous attempts to get in touch with the store manager at this particular Walmart. None of our phone calls get returned. This morning the service manager returned my husbands call and simply stated that they were not responsible at all. It is going to cost $5200.00 to fix my car. That is for a used Flex Fuel motor in my car, or to have my motor rebuilt. Chrysler believes it is Walmarts mistake and told us of other incident that they were aware of, albeit not as serious as ours. Cars that are running perfect do not simply go from perfect to having to have a rebuilt motor in less than 20 miles. Simply put no one, not one mechanic that we have talked to believes that this is owner error. 5 people were in my car as passengers the days before this, Walmart service people even started it and would be able to state the soundness of my car. They would not have changed the oil if there would have been any issues at all. Ive went without my car now for over a week, having to ask my friends, family and everyone else to get me to and from work, help with getting Montana where he needs to be, and here we are with graduation and I am at everyone elses mercy. We are back to being a one car family again. I dont want to have to get an attorney involved, but under the circumstances I have no other options. I have to have a car and soon, and now I am looking at having to get a rental. Ive known this since this last Friday, but no one can believe that Walmart will not make things right. So friends and family Im parking this post here as a warning. Robert and I dont have that kinda of money, I work part time at the YMCA, Robert pays our bills, we have three kids, and Im still in college. Please do not go to Walmart for even a simple oil change, it may be the cheaper option, but as you see in mine it has costed us a lot all ready. Now to talk to the news outlets, and Walmart Corporate. If they were to make things right, I will be sure to update you guys promptly. In the mean time please just keep praying for us.

Je
Review №48

Got there, was told an hour to a hour and a half for 3 tires. Both tire bays open. Waited twenty minutes for someone to move my car inside. One of the employees came out and smoked twice, two separate times, before they ever started. They were right about how long it would take.

BI
Review №49

Wal-Mart hasnt vacuumed my carpet in the last 9 oil changes Ive gotten there even though its included in the package I pay for

Ri
Review №50

They have any thing you need.

T
Review №51

Great Customer Service

Ke
Review №52

Needed automotive battery, couldnt find the one I needed, the person I needed to talk with was at lunch, will be a 45 min wait period so I went to an auto parts store.

La
Review №53

If Wal-Mart dont have it. You dont need it

Ri
Review №54

Awesome. Quick and professional

Te
Review №55

Bad day, only 2 employees working. Very long wait time!

Ja
Review №56

Excellent service friendly staff

Ca
Review №57

Everything you could possibly need in one store

Br
Review №58

Fast and friendly service

Ra
Review №59

Fast and relatively inexpensive

Ri
Review №60

Purchased windshield wipers and they installed them.

Me
Review №61

Fast friendly service

Mi
Review №62

Beware!!!Had problems with them overfilling my oil,leaving dipstick out.

Er
Review №63

Same as every other.

Sh
Review №64

Not a happy camper !

Ja
Review №65

Good people

Mc
Review №66

Good employees

je
Review №67

Love it

Ry
Review №68

Rude rude rude

ji
Review №69

Great staff,,

Vo
Review №70

Slow

Wi
Review №71

Wa

Information
7 Photos
71 Comments
3.8 Rating
  • Address:1001 Over Mountain Dr, Elizabethton, TN 37643, United States
  • Site:https://walmart.com/store/690-elizabethton-tn
  • Phone:+1 423-543-3250
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:9AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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