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Cosmetic Collision Center
1200 E Higgins Rd, Elk Grove Village, IL 60007, United States
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Cosmetic Collision Center
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Je
Review №1

My husband’s name is the one on file, but wanted to leave a review for the work done since it was for my car.Cosmetic Collision Center did a fantastic job at fixing the hail damage on my car. They found a pretty significant amount of damage (even in places I couldn’t notice) and made sure to lay out exactly where the damage was in the estimate. They were very accommodating when scheduling the work to be done and the drop off of the car.Another plus was that they finished my car ahead of schedule and we were able to pick it up sooner.I would 100% return here if additional work is needed on my car in the future and will recommend to others

La
Review №2

If I could give them 10 stars I would. I have been raving about Cosmetic Collision to everyone I know and saying if they EVER need any body work to go to this place. Nick was sooooooo wonderful. I felt like an old friend on my visit. Everyone I dealt with provided exemplary service. I cant say enough about this place. And, their quote/price was about 1/2 of what another repair shop was going to charge me for the exact same repairs!!! The repair they did on my car is unbelievable (see the before and after pics).............looks like a brand new bumper was added instead of being repaired. Truly unbelievable. I am beyond ecstatic from first walking into the shop to receiving my repaired car. I cant stress enough how much I highly recommend this shop. Thank you to Nick and his staff!!!!!

Ka
Review №3

Great experience!!! Had some dings and scratches on my car from one night driving in the city and was really hoping these issues could be resolved since it’s a newer car, brought it here and Nick and his team fixed the issues and looks like new again! Really appreciated the ease of this process. Thank you Nick and team!

Ar
Review №4

EXCEPTIONAL customer service and amazing work on my car. This was our first time going to Cosmetic Collision Center and we will now be returning customers for any future needs. Everyone was so attentive and helpful throughout the while process. My dad actually dropped and pick up my car and he could not stop talking about how nice everyone was.

St
Review №5

Weve had them work on my wifes 2006 Camry twice now and both times they did excellent work at a reasonable price. Theyve offered sensible shortcuts to minimize our cost without compromising the results, and we really appreciate that on our older cars. They were recommended by a good friend who had similar experiences. Nice people, too.

An
Review №6

They have nice service, employees there are very friendly and they appreciate their customers 😊

Sa
Review №7

Came to get my front bumper fixed after I was in a little fender bender, Nick and his team were very efficient and super informative. Nick called me every step of the way and I had my car back in a weeks time. He also took a look at my air conditioning which was acting a little funky and fixed it free of charge! So happy that I picked Cosmetic Collision for my repair. 10/10 would recommend!

St
Review №8

Nick Fredono is great to work with. He and his team do superb work in a timely and caring fashion. Highly recommend Cosmetic Collision Center for all auto body needs.

Ti
Review №9

I’ve dealt with Nick in the past, sent my daughter to have her car repaired and needed to have my Mustang convertible cleaned up for better resale. To say Cosmetic Collision out did my expectations would be an understatement!Nick and his staff do incredible work, are very professional and are courteous as can be.I will continue to refer all family and friends and will be a customer for life!!!!!

Ma
Review №10

This was my first experience here and it was outstanding. Nick is extremely communicative and responsive throughout the time of the repair. Furthermore, Nick handled everything with insurance. Even at times when insurance was trying to complicate the process, as they do, Nick intervened and made it so I didn’t have to worry about it. All of this took place as I was trying to move, so that made me even more grateful to Nick and his team.

Ro
Review №11

Nick and his team in Elk Grove Village have treated us and our vehicles so well on more than one occasion. I highly recommennd Cosmetic Collision Center!

jk
Review №12

I would like to thank Nick and the rest of the staff for the work done. Ive been here before 3 or 4 times and the body work done was always perfect at a reasonable price. I have tried other body shops in the past and none are as detail oriented as Cosmetic Collision. Thank you,

Va
Review №13

Excellent work fixing our Hyunday after being side swiped. The staff is friendly and professional, especially Nick. And what a nice touch leaving a thank you note and cookies in the car! Pleasure doing business with!

mi
Review №14

Very friendly customer service( even the cats!). They did a great job on my car! Was done in record time! They even handled my car rental service for me. I would definitely recommend them! Nick is the Best!

Mi
Review №15

I was involved in a fender bender and was recommended to check out Cosmetic Collision from my family. They have all used Cosmetic Collision several times and were very impressed with the work done, I can attest to their praise. Jesse was very helpful right from the beginning giving me a quote and getting me scheduled in. Dropped the car off and returned to find my car looking better than new! My car has a pearl white finish and the new paint work blends in seamlessly with the rest of the car. Added bonus, my car came out cleaner than when it went into the shop. Thanks again for the great service!

Ja
Review №16

I used Cosmetic Collision Center three years ago and returned this year to have even better service! The team blew me away the first time, so I drove 40+ minutes to return this year. They provide the best hospitality and workmanship around, plus everything is affordable and fair! Nick is an incredible owner and goes above and beyond for anyone that walks through his door. He is personable, values excellence, and makes everyone feel like they are old friends. Ex. I inquired about purchasing tires and Nick invited me into his office while he made some phone calls to get me a quote on the spot. As far as service to the car- it is always beyond my expectations. They ensured the trunk was opening to my satisfaction before they turned the car over to me. They vacuumed, wiped the inside of my mirrors, and gave the car a wash. All just because they care! I have had no problems with the quality of their work and I plan on remaining a lifelong customer!

Ja
Review №17

My wife had an incident with her car where her friend had hit our house and left a nasty mark on the rear of the car. Nick and his crew were able to fix it and paint it and it looks absolutely awesome and you couldn’t tell there was accident. Great work thanks again

Br
Review №18

For sure a 5 star service! They were very efficient in helping me get my car repaired and even helped with getting to enterprise to pick up my rental. Thank you.

An
Review №19

Am I sure glad I found this shop, my sister was having trouble finding a decent repair shop and Nick was great from start to finish. Diana at the front desk was so kind and helpful it made the whole experience excellent. Great work and very quick repair time. Even helping my sister get a rental car through Enterprise was very seamless.

El
Review №20

I worked with these guys to repair my BMW. Great service and very high quality work. Nick was really helpful and went out to the way to make sure things were done right!

Ma
Review №21

I dont often post reviews like this but I wanted to for Cosmetic Collision. I had a dent in the door of my 2011 Grand Cherokee and Cosmetic repaired it like new. Nick saw me through the entire process and was quick to answer any questions along the way. They get the job done right at a reasonable price. I will be recommending this place to family and friends in the future. Thanks for the great experience!

FM
Review №22

I cannot say enough wonderful things about them. Their customer service is through the roof which is extremely hard to find these days. Their facility was very clean, even the bathroom was spotless. This tells me that they take great pride in their company and actually care. After the work was done, they gave us a thank you card with all the workers signatures. So impressive. Highly recommend!!!!

Je
Review №23

While its never fun to have to get your car repaired, Cosmetic Collision makes it the best possible experience. They were quick to schedule the estimate, efficient in scheduling the repair and even drove me to the rental place for a loaner. My car was ready as promised and looked amazing. My family has used them a few times and every experience has gone smoothly. Jesse is fantastic! The little touches set them apart from others. Highly recommend them!

Ki
Review №24

They talk in a manner that is simple, straight-forward, easy to understand, friendly, and not intimidating. They dont slack around. I turned in my car for bumper replacement and then the next day they called me and my car is ready to be picked up. Not only did they do a really good job with the bumper but they also cleaned my car. My car was dirty when I turned it in with all the rain and snow thats been going on but when I went back to their shop to pick up my car, it was shiny, clean, and beautiful. Excellent service. I will definitely come here if I break my car again which I wish wont happen anytime soon. *cross fingers*

To
Review №25

Great experience. I worked with Nick and the second I stepped foot in the door I was treated like an old friend. Cant beat the price and the honest interactions were a welcomed change from other shops. I will be suggesting this place to any friends needing repairs.

Br
Review №26

Did an awesome job repairing my vehicle to look brand new again. Will be recommending family and friends here for future use. Great job!

Gr
Review №27

These guys took care of two of my cars (one car, one truck) and did a great job. Both were older cars and the paint job of the replacement parts matches with the older parts. One vehicle was not under warranty, either, and their price was great. The customer service was also very friendly. I would definitely use them again.

Ti
Review №28

Nick is the best

Ju
Review №29

These guys are amazing!!! Great customer service, perfect timing they did way more to my car than I expected. They even dropped my car off at work for me. Highly recommended. Thank you Jesse and your team!!!!

Po
Review №30

Very good service. Very friendly person to talk, to discuss the matter.

De
Review №31

Very impressed! Never had a body shop offer to pick up and deliver my vehicle! Best customer service. Great workmanship as well. Above and beyond expectation with tje price and jobs that were done. Finished the job in the time I was told as well so I could get back on the road. Thanks!!!!

er
Review №32

I had a great experience here. They got my car in and out very quickly with no hassle and the repair is exactly right. Would recommend to friends and coworkers.

Da
Review №33

Needed to patch a crack in the fiberglass on one of the side skirts on my brand new 2017 Corvette. Took it to Cosmetic Collision on a Monday to get a quick estimate, dropped it off Wednesday, picked it up looking brand new on Thursday. Staff was very helpful, did a great looking job, and had it finished quicker than I thought all for a very reasonable price.

Cl
Review №34

Even with the closures during coldest lows on record Nick and his specialists were able to my injured car back to almost new. Final price was even lower than the original estimate. ThanksCosmetic Collision Center.

Ro
Review №35

Excellent! The car came back in great condition! And also the staff is VERY professional, and will do almost anything to make the customer happy. Would strongly recommend to anybody, and would go back myself for further work if necessary!

IC
Review №36

Thank you ! very nice people, my hood looks like new, everything was perfect! I recommend this place to everyone.

Ed
Review №37

They did an awesome job on my 2016 Terrain. Thanks Nick. Will definitely be referring you to family and friends!

Ka
Review №38

Front desk person aisle very welcoming. She gives a great service.

Gi
Review №39

Nick and his crew are absolutely the best

ra
Review №40

They are exceptionally great to work with. Always pleased with theyre work and effort into making my experience as comfortable as possible. They go over an beyond to stay true to theyre customers. Would recommend them to all my friends and family!

Jo
Review №41

I was steered thier by State Farm Insurance company and what a GEM! Nick the owner deserves a 6 star rating full stop! Thank you for cleaning my car upon delivery and seriously who places a card and cookies as a thank you for the business...??? Cosmetic Collision Center does just that. WOW!!! Im bringing my second Acura thier tomorrow for some light cosmetic work. The staff of professionals perform amazing work and thier attention to detail is absolutely the best of the best! What a GEM!

ma
Review №42

EXCELLENT job...Great people...great prices! Very satisfied customer!

Ki
Review №43

Cosmetic Collisions team did a great job fixing my car, keeping me updated of progress, & returned it in mint condition...all while being extremely friendly and professional. Jesse, thank you for all your help!

Pe
Review №44

Really great customer service, workmanship and price.

k
Review №45

Owner super nice and professional

Er
Review №46

Called on Tuesday for a dent in my Audi Q3 door from a parking lot incident. Nick scheduled me for 8am on Thursday and I was out in a little over an hour. They took care of my dent repair, buffed out the surface paint scratches, cleaned up some tree sap on the hood I hadnt noticed and gave it a wash too!

Yo
Review №47

I had my vehicle repaired at this shop and although they did a fair job, I did find some things that did hit me.1. This shop sends wheel alignments to the NTB on Golf Rd and Algonquin Rd, but they did not re-tighten the tie-rod bolt when they worked on it, so it was loose when I inspected my vehicle. I got it re-worked under warranty, but my vehicle was still pulling to the right, so I ended up going to a Firestone.2. When they re-installed my steering wheel, they did not properly align the wheel to the dash (along with the seat), so I now face 11 oclock whenever I drive straight.

Ol
Review №48

Lovely service!

Om
Review №49

Great job .. !! Nice paint job, I took my truck because I had a scratch from side to side and they left my truck like new, highly recommended.

Information
34 Photos
49 Comments
4.8 Rating
  • Address:1200 E Higgins Rd, Elk Grove Village, IL 60007, United States
  • Site:http://cosmeticcollision.com/
  • Phone:+1 847-290-8800
Categories
  • Auto body shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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