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The Lash Lounge Encinitas – Camino Village Plaza
282 N El Camino Real Ste. A, Encinitas, CA 92024, United States
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The Lash Lounge Encinitas – Camino Village Plaza
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Sa
Review №1

At first, I was hopeful LL would be a good eyelash studio, but it turns out its not worth your business. The staff is NOT accommodating and the lashes are mediocre. The first time I got my lashes, almost all of them fell out before my second appointment only 2 weeks later. Ive had my eyelashes done for years and years so I know the upkeep to maintain them, but the lashes falling out was a reflection of their poor quality. However, I gave them a second chance, which I now regret because the studio only cares about making money, not about the loyalty of their customers and repeat service. I overheard other clients complaining about their stringent subscription policy and being charged for unused services, despite trying to cancel months in advance. I should have known the type of service this place would provide then, but I swept it under the rug. I had an accidental scheduling conflict where I missed my appointment and instead of working with me to reschedule, they charged the full amount for a no show. I understand taking a small rescheduling fee due to the inconvenience but to charge $75 for a genuine accident on a first time offense (I had only been to get extensions a couple times beforehand), it dissuades any future business from any customer. I will not return and I highly recommend others to find other lash studios that have more affordable prices, good customer service, and a better lashes. Hopefully, the studio will update their policies to maintain valued business. $75 out the window for a honest mistake-- I could understand if the service was amazing and the client service was accommodating, but it was a genuine waste. This is really unfortunate and I would dissuade anyone from potentially having the same issue. There are many other lash studios that can meet your needs while also valuing the clients business.

Ju
Review №2

Do not highly recommend !! I asked for classic set got 15 lashes on each eye. Felt upset leaving the place 😪😞unsatisfied wished I would have not paid. Seek reviews and recommendations. Called manager and refused to help in situation told me I would have to pay for more lashes. Should have left the building not covid free friendly.lash tech coughing throughout appointment.

Cl
Review №3

I have been here twice now and had both brow tinting & lamination and lash tinting. Jenna did an excellent job and I have been very pleased with the results!

As
Review №4

Amazing experience for first time eyebrow threading! & everyone there is so friendly ✨✨✨

Ju
Review №5

Do NOT come here not even 1 week later suppose to be a full classic look.invest your money somewhere else. Half lashes already fallen off. Ive never had this experience before. Definitely makes me see reviews and pictures next time

Ty
Review №6

What a horrible job. They charge over $200 to get their best service and what a big disappointment! Their staff needs to all be trained on how to do lashes. In less than 24 hours most of my lashes fell out. They claim to have given me the “safety limit” size. I’m so disappointed. If I could give a -5 star I would! 😫😫😫

Ya
Review №7

I went to Tenia and she was amazing she did my lashes so quickly !! I switched from a place I was at and she was amazing and quickly . No reaction and I always have a reaction. This place is far away and worth the drive :)

Cy
Review №8

NIGHTMARE - SKIP IT! Decided to try the Lash Lounge for extensions. Im an underwater videographer who prefers not to wear make-up on expeditions, but sometimes end up on-camera. Mistake choosing Lash Lounge as a solution! I lost my own eyelashes, and after the first session they inform you of the need to replace ALL your previous eye makeup (and removers) and hard-sell you to buy their shady brand. Thats hundreds of dollars beyond the initial decision to get extensions.The eye makeup remover they pushed me to buy was so cheap that beyond not working effectively, the bottle broke and I cannot access the product. Beyond frustrating!I heard other women in the salon complain about how their lashes andeyes were glued together, and other risky issues. Your eyes are your gems and grant the gift of sight -they are not not an accessory. This place is marketing in a slick way to take advantage of broad-based female insecurities, and then pushing to up-sell customers inferior products.Sadly the weight of the falsies makes your own real lashes fall out from the added stress/weight. ITS LEADING YOU IN THE WRONG DIRECTION!Save yourself from this vanity and greed-driven cycle that takes your remaining lashes and sells you false claims! This chain of sub-par lash lounge salons will cost you money, your time, your safety, and your natural lashes. As women we are better than this phony facade.

Na
Review №9

Great ladies working here doing BEAUTIFUL lashes. I feel so pretty for up to 3 weeks with NO mascara!!! Amazing!! (White background is before)

Vi
Review №10

I love the Lash Lounge!! Jenna and Anastasia do such a great job!!

Ms
Review №11

After Susie left, I had to get my lashes done by another artist which was Jenna they were done horrible went in for fix still wasn’t satisfied,Too expensive to no get the look you want done. Susie was my go to, I will be canceling my membership very disappointed.

Ta
Review №12

ABSOLUTELY in love with my new lashes. Karla did a super job. She was on time, informative and precise.

Al
Review №13

At first I was kind of nervous to start getting eyelash extensions because of the maintenance and price. I did a lot of research before choosing a place to actually get them done at. I asked some friends and I was so surprised to hear that they all said they go to the same place, so I decided I had to try it out! I am so glad I did, they are the extra something to your everyday look. The facility is so cute and the customer service is amazing. I couldn’t recommend this place more for our eyelash extensions. Every stylist I have gone to at the salon has been so good! I am continually surprised at how amazing they are each time I go! I get complemented on my lashes multiple times a day. It is totally worth the investment! Thank you Lash Lounge for beautiful lashes everyday! You guys rock!

Ga
Review №14

The Lash Lounge in Encinitas was a great lash experience for me! Ive had my lashes done before and they were super wirey and uncomfortable. They weighed my actual lashes down and made me uninterested in ever getting them done again.So I decided to give the whole eyelash extension thing another try and the Lash Lounge completely changed my perspective on them. Karla was my stylist. She was super sweet and friendly. She explained each step of the process was as we were going. She also explained the different types of sets and lashes they had available. I got a more curled lash but she still made them look natural. I have smaller eyes so I got the classic look which was perfect for me.The manager, Hannah, was also great helping my book my appointment there. She was very informative on the amount of time of the session and what to do before and after. Id definitely recommend the Lash Lounge in Encinitas! Thank you!

Ni
Review №15

I had such a great experience today at Lash Lounge! I had great customer service with Ocean, she was so helpful and attentive! So sweet!Also my eyelashes turned out amazing by Jenna! She is awesome! So skilled and professional! Highly recommend this place! ☺️

Ca
Review №16

I love this place!!! It was my first time getting my lashes done and I couldnt be happier. Jenna did such a great job making them look natural but still full. She listened to what I wanted and made them look better than what I expected. The girls at the front desk were sweet and made me feel welcomed. Hannah is a great manager and made sure I was satisfied. I cant wait to go back for my next appointment. Im hooked!

Sh
Review №17

Im kind of a low maintenance, make-up free kind of person so I was very surprised at how much I liked my lash extensions. The salon is beautiful and you basically go in, close your eyes (put on headphones with music or podcast if you want) and voila, you have these amazing lashes that really transforms your appearance without the use of make-up. Stylists that Ive had include Jenna and Michelle and they are both awesome, but I would be fine to use any available stylist. I started out with volume and loved it, but I thought it was too glamorous for work (just being self-conscious). Ive since switched over to hybrid. It has actually been a while since I have been there (busy with work, kids, life) but I cant wait to go back into the routine of having my lashes done. Ive recommended this to my friends with sensitive skin/eyes and they had no problems with the lash extensions here!

Br
Review №18

I was looking for a gift for my fiancee and TIRSA and HANNAH at the front desk were both so helpful! They know what they are talking about and were able to help me find a package that my fiancee absolutely loved. My fiancee was thrilled and so happy. I 100% recommend to any other guys who need help finding an interesting gift for the woman in their life.Excellent customer service. Excellent recommendations. Excellent everything!

Ca
Review №19

I have been back to a few different lash technicians at this place, and overall the quality is really spotty. It depends who you go to. Ive had some OK experiences, and some not so good. Overall, I would not recommend this place, because they will not fix any problems. Sunny did my lashes and I had the trifecta of bad lashes - they werent really full to begin with, a lot fell off quickly, and I had a bunch of haywire/lashes pointing in weird directions.Another thing to note is that they ask you write a review after you first appointment to save money. I wrote a good review at that time because right when it was done I didnt even know it wasnt good, and because of the money off. I think this is why they have a good rating.

Oc
Review №20

THIS PLACE IS AMAZING!!! Everyone is so nice and welcoming!!! The lounge is so beautiful and clean. It was my first time getting my lashes done and Maribel was very thorough and patient with me. They made me feel so comfortable and the pricing was great, I even signed up for a membership with them!!! Can’t wait to go back. 10/10

As
Review №21

I had a great experience here today! Getting a same day appointment is always awesome! Ocean was super helpful and accommodating. I had my lash lift done by Susie who was AMAZING! She took the time to really perfect my lashes that were a little bent & wonky from my last lift (elsewhere) and educated me along the way. She was gentle and is very detail oriented. When she revealed my lashes I was blown away! They look FABULOUS! Thanks so much Susie! I will definitely be coming back to see you. 😊❤️

sh
Review №22

New client! I have never been happier! The salon is beautiful, clean, relaxing. I am welcomed by The gal at the front by Ocean, who is amazing . She is full of personality, zest and knowledge. She answers any questions that the client has. The LashMy stylist ☀️ Sunny is amazing. Creative, patient, desire to please and likes her “ lashes in a row” ( if you know the expression ducks in a row” Sunny and Ocean are an amazing asset to this company!! Once you try the salon you will see my review is honest and from my heart.

We
Review №23

I have the membership and I always get my lashes done by Sunny, she is so sweet and patient. Always very attentive and the girl has skills!! I love the decor and the quick service at the front. The girls are all very customer service oriented.

To
Review №24

I love coming to the lash lounge for my eyelash extensions! Maribel is always so awesome and is really detail oriented making sure my lashes look super full and even. Ocean at the front desk is also really helpful and sweet. I go every two weeks and I have always had such a great experience every time!

Ch
Review №25

Such a great experience. When I first went I was not happy with my lashes and after they called to check in the gave me the opportunity to come back and get them fixed with no charge. The front desk was so sweet and very helpful and the technician did exactly what I wanted. I love my lashes and will be back!

je
Review №26

Ive gotten my lashes done at numerous places now and have finally found my spot. Very happy with the natural look I was going for. They also have very reasonable prices and flexible scheduling. Highly recommend!

Ke
Review №27

Tiersa is such a helpful receptionist! Super nice, always asks if I need something before my appointment. Sunny does AMAZING work! Really works with your eye shape and creates something that really works with you.Been with them since November 2018, I promise the services are everything!

Li
Review №28

Experience The incredible look of lash extensions!!!! The “Lash Lounge” Encinitas is the place great staff the manager Hannah can set you up with talented, professional, and licensed lash expert like mine her name is Sunny! My luck has totally changed ! An eye popping extravaganza! Thank you again lash lounge! Sincerely Lisa

Di
Review №29

I love this place. Efficient workers with very affordable prices. They always have some kind of incentive going on, it makes the environment fun. I will definitely be returning. Thanks again Ocean and Michelle!

Ha
Review №30

This place is so amazing I’ve gotten my lashes done here twice, first time was a classic, second was a volume fill. They turned out great both times and with good care i was able to go about 3 weeks without a fill! The atmosphere is very comforting and relaxing and the time just flies by when youre getting worked on. I highly recommend this place to anyone who wants quality service and amazing customer service.

Ki
Review №31

Love the Lash lounge! I have been coming since they open! They do a beautiful job on my lashes! The lounge is so pretty and clean inside. Everyone is kind and accommodating! Definitely recommend trying the Lash Lounge!

mi
Review №32

This place is truly amazing!! I have been to other places but this one by far is the best! The results of my volume lashes were so dramatic, lovely, and natural looking. Tirsa and Susie(my stylist) were very helpful and attentive with my appointment.

El
Review №33

Have been going to Sunny the past few months and love her work! She is very thorough with her work and always makes sure I leave happy. Also love how convenient their hours are, since I work regular business hours.

El
Review №34

Like my stylist a lot, however each and every time I go in for a fill { 2 weeks or like this week 10 days from my last } it’s as if I need a full set.I went yesterday and again my lashes are falling out as I type today.They are silk but brittle almost crunchy and dryNot sure if it’s the glue ...but each time they feel this way.Last time I had a volume fill and I walked in 10 days later with only a few on each lash!Even my stylist said next time we should try a different glue -When I check out at the front desk they are not saying oh you were just here 10 days ago.They still charge you the same.I have had lashes on and off over the years - I am very conscientious about care- not getting the wet etc.Not sure what’s going on here and why this happens over and over . I have never had this issue in the previous places I have gone for lashes

Em
Review №35

Had my eyebrows threaded today and Suzy did a great job of trimming and reshaping my eyebrows. The exerpience was painless and efficient! Ocean was very professional checking me and making sure I was good to go! Can’t wait to come back, highly recommend!

St
Review №36

Maribel is newer but still very good. She took her time to explain everything to me so that I would know and be comfortable with what Im getting. Im so happy I discovered this place. I can tell they take good care for my lashes

We
Review №37

Very sweet receptionist who took great care of me. Needed to make some slight tweaks after trying a stylist for the first time (new to this studio since my current girl is having a baby) but the receptionist took great care of me, offered a nice discount as a way to make up for the challenge & has set me up with a repair & also a new appt with a new stylist. Looking forward to trying the studio again with a new stylist.

Sh
Review №38

First time going there and I loved it. Ocean at the front desk right when you walk in was really welcoming and my stylist Sara was super fast doing my lashes. I will be returning.

Su
Review №39

I’m a huge fan of Sunny. Her classic lash styling is beautiful, elegant and classy. She’s a perfectionist. And Hannah makes the appointments flow & stay on track. Look no further for your beauty upgrade than here.

Ka
Review №40

This is THE BEST salon in Encinitas. I love my lashes every single time. Maribel is amazing and has such great attention to detail! This place has such a calming environment and I fall asleep every time I get my lashes done.

sh
Review №41

Love Susie! I get my lash lift done here and am obsessed... natural look and not much maintenance! Ocean at the front is amazing as well! Thanks girls! 💓

Li
Review №42

Susie and Ocean were super friendly and did an amazing job! Loved my lash lift! Definitely coming back for another lift or maybe even some lash extensions 😉

Ch
Review №43

Everyone is so nice here. Tires takes care of me at the front and Zeta makes my lashes beautiful every time. Thank you!

Je
Review №44

Susie did a beautiful full volume fill. My lashes look so pretty.Tirsa and the front desk was helpful and sweet. I will definitely be back.

Sh
Review №45

So glad I booked here! Maribel and Ocean were so helpful and I felt really well cared for. I learned more and left more beautiful! Definitely my new regular spot!

Cl
Review №46

I got my membership for the classic refills, it was totally worth it. The service is great. I was very satisfied with my eyelashes. And also exceptional customer service from Tirsa!

Kr
Review №47

Spent a relaxing hour under the care of Sunny at the Encinitas Lash Lounge this morning. Eyelashes look great and Tiara at the front desk, helpful as always. Always great to start a day with their care!

As
Review №48

I really look forward to coming here every 2-3 weeks. The girls at the front desk are helpful and informative, especially Karah. I’ve been to a couple different stylists. Both Michelle and Susie are very good.

Va
Review №49

Highly recommended and its beautiful inside. Michelle did wonderful on my lashes and Ocean was so sweet at the front. Thanks again(:

Al
Review №50

I came here for the first time and they were all very friendly & very helpful. Great customer service and very attentive. I would HIGHLY recommend.

Ni
Review №51

I love the lash lounge, they always do amazing job on my lashes and they last! Michelle, Jenna, and Keana are all so friendly and professional! I highly recommend.

Co
Review №52

Had an amazing experience wish Sunny doing my lashes! Everyone was so helpful and friendly at the front desk! Especially Ocean! Highly recommend Lash Lounge in Encinitas

Vi
Review №53

Susie has done my eyebrow threading twice and is outstanding each time. I am going to be a regular with her.Tirsa is amazing at the front desk. She is a pleasure to work with and Hannah is a great manager!The Lash Lounge Encinitas has excellent customer service, excellent follow up and an excellent overall experience.

Be
Review №54

Came in last week for the first time to get my lashes done by jenna and i absolutely loved them. I will be returning. Thank you ocean for getting me in. Ill be in next week

EX
Review №55

Susie did my lash life and it looks amazing!! Can’t wait to come back. Tisa was really helpful as well for customer service.

Ke
Review №56

I just moved back to Encinitas from Oregon. I’ve tried a couple lash places in the area, but this is by far the best! I recommend getting the membership if you like to get your lashes done consistently. Karah at reception is amazing! Try it out :)

Su
Review №57

I’ve had an amazing experience at Lash Lounge Encinitas! All the staff are so friendly! Ocean at the front desk was very welcoming and informative about the membership programs! Zera did my lashes and they look amazing! I 10/10 recommend!

Me
Review №58

I just got my eyebrows Microbladed it with Laura, I could not be happier. I cant believe Ive waited so long to have this procedure I wake up every morning with eyebrows it has save me so much time every day and money. I have to admit I was nervous going in for the appointment because I thought it would hurt, I did not feel a thing she put me at ease and I was numb the whole time. Ladies if you are wanting to get your eyebrows Microbladed Laura is truly an amazing artist I highly recommend her for this procedure.

Al
Review №59

Love this place. Sunny and Michelle are my go to and ocean in the front is amazing!!! need to schedule my next appointment

La
Review №60

Jenna at the Lash Lounge in Encinitas is amazing. My lashes look incredible and I am officially addicted. Keana at the front desk was very helpful and the vibe is so calming. Highly recommend!

Ju
Review №61

Jenna did such an amazing job with my lashes plus she was super sweet! Keana at the front desk was very helpful and gave me great information!

Ti
Review №62

Had the best experience at Lash Lounge with Jenna. My lashes look fabulous! Also the front desk girls, Tirsa and Keana were very welcoming and friendly. So worth it!!!

Br
Review №63

Love getting my lashes done by Sunny. She’s amazing and the customer service is awesome. Thank You Tirsa.

De
Review №64

My mom loves this place...she feels so pretty afterwards

Ad
Review №65

I highly recommend Sunny at Lash lounge she is great I loved my lashes I will definitely be coming back also big thank you to Ocean she was very helpful getting my appointment set up.

Sh
Review №66

I got a full set for an upcoming wedding. Loved my lashes by Zera. Thanks to ocean for all her help(:

be
Review №67

Suzy does AMAZING brows and lash perms. It was my first time getting them done and I couldn’t be happier. Tirsa was also sooo sweet. This is by far my favorite place to get brows and lashes

Ce
Review №68

Great atmosphere and lashes! Maribell was awesome and Ocean at the front desk was helpful and so polite. Everything was perfect.

Si
Review №69

Susie and Karah are awesome. I love my lashes. I highly recommend coming here.

Ch
Review №70

This review is for Microblading which is also offered here. My eyebrows are blonde so they are basically non existent. I had friends who had this done but they already had eyebrows so i thought it was to enhance what they already had and since I didn’t have much what could they do for me?I had met Laura for a facial and she mentioned that she did Microblading and that I should try it. I was nervous only because I didn’t know how I would look with dark brows. I loved how dark brows looked on other blondes but never having them I was afraid since it isn’t going to wash off so if I didn’t like it I was stuck.Laura explained the process and showed me pictures of her clients. She told me that it would be ok and we could go light and then get darker if I wanted at the second appointment. That put me at ease so I thought why not try it? I was also thinking that I’m sure they will be dark enough so I doubted I would want to go darker.So she numbed my brows and started the process. I had no idea what to expect and she explained what she was doing while she was working. There was barely any pain at all. Waxing is way more painful. About 90 minutes later she was done. I looked in the mirror and was blown away! I couldn’t believe it! My eyebrows looked awesome!Everyone at work loved them and my husband was like WOW. I would look in the mirror and just smile I was so excited about my new look. So my next appointment was 5 weeks later to do some touch up and fill in and if I wanted to go darker. They do lighten up a bit so I definitely wanted to go darker.I can’t thank Laura enough for her artistic talent and I would recommend anyone who is thinking about this to go ahead and do it. You will be glad you did.

Da
Review №71

Tirsa at the front and stylist Sunny were very helpful in getting me out in good time looking stylish but natural with the classic set! Thank you

JA
Review №72

Lash lounge is the best!! Michelle does the the most beautiful volume lashes and Tirsa was super helpful at the front desk.

An
Review №73

Sunny does a great job with my lashes! She’s very precise and I haven’t had any issues with irritation or lash loss. Tirsa at the front desk is very professional and helpful as well.

Ka
Review №74

I love the lash lounge Encinitas! Leans at the front desk is very helpful and Michelle, my lash artist is the best!!

Ch
Review №75

Loved the service I received when I walked through the doors with the receptionist ocean. My stylist Michelle was amazing and made the whole process easy and I LOVE my lashes

Ti
Review №76

My eyebrows look amazing.. still getting use to the fact i dont have to do anything with my eyebrows when i go out.. best investment

He
Review №77

Sonny and Ocean have been amazing! Great service and awesome eyelashes!! I would recommend the lash lounge to everyone!!!

St
Review №78

Maribel was my stylist and she was great! I had previous lashes from another place that I wasn’t too happy with, and Maribel cleaned them up and gave me the style I wanted:) Tirsa at the front desk was awesome from the moment I walked in. Everything is clean and calm atmosphere:)

Mi
Review №79

Jenna and keana were wonderful ! couldnt have asked for more helpful bunch! if you are not sure what you want they will steer you in the right direction ! A+ girls i will be back

Ji
Review №80

First time here - friendly check in with Keanu and love my hybrid lashes by Jenna!!

Da
Review №81

Wonderful experience! Beautiful work and lovely lashes ! Thank you Susie and Karah❤️

An
Review №82

Jenna is the best! Keana was so helpful!!! They keep me looking great!

Be
Review №83

Zera always does a great job! She listens to my concerns and works with me until we ge the look I love!Tirsa is super helpful and patient with explaining pricing and memberships as an option!

L
Review №84

Susie and Tirsa were great! Love my lash lift.

An
Review №85

Great lashes by Sunny! Keane was super helpful and polite!

Ti
Review №86

Found this amazing lash lounge! Excellent atomphere! Wonderful staff. Ocean and Miichelle are amazing. Definetly coming back.

ma
Review №87

Been coming here for a couple months now and i love it. Thanks to ocean at the front and sunny for my lashes!!!

Ye
Review №88

Tiarsa and Michelle are super friendly and professional. Love this place.

Me
Review №89

Love this place! Karah is very, very helpful. Zera does an awesome job with your lashes!!!

Ma
Review №90

I LOVE my lash lift perm. Susie is amazing!

ma
Review №91

Tirsa and maribel they do a great job doing their work

mi
Review №92

This place is great. Thanks again Susie and Ocean

Me
Review №93

In love with my lashes by Jenna!! Thank you Ocean :)

Lo
Review №94

Michelle and Ocean thank you for making it a nice experience!!

Al
Review №95

Lauren was amazing, will definitely come back!

Ta
Review №96

My friend referred all her work employees.

le
Review №97

I love the ladies there!! 💗💗

ka
Review №98

So sweet, had a great experience!

Ce
Review №99

Great quality lashes but very expensive to keep up

Ma
Review №100

Amazing lashes. Thanks again sunni and ocean!!!!!!

Information
29 Photos
100 Comments
4.8 Rating
  • Address:282 N El Camino Real Ste. A, Encinitas, CA 92024, United States
  • Site:https://thelashlounge.com/ca-encinitas-camino-village-plaza/
  • Phone:+1 760-616-5274
Categories
  • Beauty salon
  • Beauty supply store
  • Cosmetics store
  • Eyebrow bar
Working hours
  • Monday:9AM–4PM
  • Tuesday:9AM–4PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–4PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Credit cards:Yes
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