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Advance Auto Parts
3191 S Broadway, Englewood, CO 80113, United States
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Advance Auto Parts
Comments
Li
Review №1

Service was amazing had the 2 cars of my college students very helpful checking batteries and with the read out device for engine light. Quickly changed the one battery we needed.

Ch
Review №2

They were really helpful, and they put my windshield wipers on for me which was great!

Ry
Review №3

Good service and they had the part I needed.

Ja
Review №4

Got a thermostat and the rep knew exactly what I needed also gave me some great advice. Turns out he was 110% correct. Great knowledge staff. They look young, but damn did the kid know what he was talking about.

Be
Review №5

Big thanks to Will for helping me get refunded for a defective (and wrong size) part.

Ke
Review №6

The service at Advance is great. They always are helpful and will install parts on your car.

Ch
Review №7

Outstanding service thank you!

Ch
Review №8

Great service! Really went above and beyond. Rich came into the aisles to assist me find some jumper cables. When we found a pair that I found fit he rang me up. The price was different and more expensive when scanned and he honored the price on the shelf. That’s going the extra mile. Also, Phil was nice.

Mi
Review №9

Very helpful staff. Super nice.

Mi
Review №10

I used to shop at this location all the time, recently it seems they have new people at the counter and never have the parts in stock. Today the lady at the counter, Renee I think her name was, was extremely rude. I will not shop this location anymore.

Bi
Review №11

Needed a 1.5 inch wrench for a 1 time use, paid almost $20, used in parking lot and returned with 20 minutes with full refund!!! Awesome guys!!

Sh
Review №12

The customer service person was very friendly and helpful

G
Review №13

Give me the runaround on finding the correct parts got the first set of parts in they were wrong had to return them and go to a different store because they didnt even carry the parts for the vehicle I was working on.

Cr
Review №14

We had a fabulous experience purchasing a new battery from Kevin. Super friendly, informative and helpful and he changed our weird trunk battery for us in less than 10 minutes. He said he can do a normal battery in 5! Next time we need anything well definitely come here and hope to receive help from Kevin again. I also just insisted to my friend that she must go there and ask for Kevin!

Je
Review №15

Never crowded

La
Review №16

Very unfriendly service. Advanced is usually my go to auto parts store but this particular store and management especially let me down. She (the manager) was flat out rude. I was going to perform a simple exchange but she was simply unwilling to help. I hope advanced can find some people with better customer service skills for managing their stores, until then I will never come back. I’m sad to say they have lost me as a loyal customer.

Da
Review №17

Great customer service.

De
Review №18

Everything was expensive. Staff seemed preoccupied

G
Review №19

People were great. A bit more expensive than ordering but parts guy was great. Worth a few extra bucks. Had DEF on sale too.

Er
Review №20

World class!

Ke
Review №21

The gentleman working was very helpful. Tested my car battery and replaced it.

Ji
Review №22

I like this store and helpful people . Website was another story . Ill probably just go to the store nextime .

Ho
Review №23

The parking lot was nice!!😉

Ga
Review №24

What separates these automotive parts chains is service. These guys are good at their jobs and the service is exceptional.

Ti
Review №25

Went in for a new battery per my mechanics instructions and, after a thorough diagnostic test, walked out with a printout showing a clean bill of health for the battery, alternator, and starter and instructions to come back if it acts up again.I went in again seconds later when my car wouldnt start and drove away with another printout showing a bad cell, a new battery installed (covered 100% by their warranty) and a recommendation for a new mechanic.The employee (name tag was covered) was more than just courteous and professional, but also friendly and intent on my best interest over making a sale. He didnt even bat an eyelash at lugging the battery back off the top shelf moments after hefting it back up.

po
Review №26

Alex was very helpful and knowledgeable. His extra effort and patience with my special needs son made all the difference to me! There are a million shops that carry the same items but they dont all have this kind of customer service. This store will be my go to place every time!

Wa
Review №27

In and out easy what more could you ask for.

Sk
Review №28

Rich and John are the digs!! I made a mistake and drained my differential which means I wouldn’t be driving anywhere I show up at advance auto parts on 3100 South Broadway late. The doors are closed and locked. My new friend John opens the door for me says come on in and then just to put the icing on the cake Rich rings me up and shows me what to get and a trick to do with it!! these guys are awesome!! I would recommend this advance auto parts location to everybody and it’s all owed to Rich and John!!

ja
Review №29

Im having a problem with my cars engine not cranking over, which is super frustrating. These guys have really helped me puzzle through the problem, theyve offered suggestions and theyve been positive and kind through the process. I highly recommend this Advance Auto Parts because they are helpful, knowledgeable and they have awesome attitudes. I wrench on my own car, if you do too then go here.

Al
Review №30

Nice people, decent prices. Not as big of a selection as AutoZone but they generally get the job done

Al
Review №31

Super helpful staff, always point me in the right direction to get what I need.

Ri
Review №32

Very helpful, knowledgeable employees. My car 30 years old, always able to get what I need. Highly recommended.

Bo
Review №33

Perfectly nice staff but don’t try to return anything here. Their system does not accept bar codes which makes scanning a receipt tricky. Pretty incredible.

Ka
Review №34

T was so helpful. Having car problems on a holiday weekend can be stressful but I was very lucky they were recommended to me. Thanks for the great service

Se
Review №35

This is the second time that Ive gone to this location. Philip, is amazing. Hes polite hes efficient hes knowledgeable and makes the experience very simple. I recommend this place highly.

Bl
Review №36

The guys at this location are awesome! Very willing to help and very patient with me. They took the time to not only help me but research and correct the errors I had made,thinking I knew what I was doing. LoL I would definitely recommend this location even if you have to drive a little bit out of your way

Ch
Review №37

Friendly staff, fast service, clean store. If a part isnt in stock, even if it isnt something they normally carry, they will order it for you. They also check engine codes. Not much more you can ask from an auto parts store.

Br
Review №38

Excellent place to go for all parts. One sales person stood out from all the others his name was Nicholas Mcmullin. Went over and above for us.

Be
Review №39

Was able to get what I needed with no problem

Pa
Review №40

This store is great. Its a friendly staff, there to help. Even if they dont have what you need, they offer some great options for solutions to auto/truck problems. I would recommend driving a few minutes out of your way to go to this location.

Br
Review №41

Ordered part on line for pick up at store got there and they didnt have part finally found order in computer but couldnt get part sent in less than 3 days !!!

Ki
Review №42

Kevin and the team take really good care of our cars. Any time we have questions Kevin is super helpful.

Pa
Review №43

LeRoy was so incredible! Helped me with my spark plugs and was patient throughout. They also are willing to explain things and help you locate what you need.

Be
Review №44

Felt the prejudice in this store and will never go back..

To
Review №45

The absolute worst! It didnt have my order when they said they would, then when it came in the next day they neglected to notify me. When I got there to pick it up, it was the wrong product, but they charged me for it anyway. This particular store seems unable to accurately manage their inventory AND their technology. I have contested the charge with PayPal, trying to get a refund... $77!

Ga
Review №46

These people know cars. Even when the part is not in stock, it will be delivered usually in the same day. Good service.

Ha
Review №47

Workers dont wear masks properly.

Ro
Review №48

Good stop always do business there ...!

Le
Review №49

This place has what your auto needs!!

Jo
Review №50

Rich was very helpful and efficient. I will definitely be back in the future for any automotive needs!

Kr
Review №51

Audra was very helpful filling my order and took care to see that I got exactly what I needed.

Na
Review №52

These guys are Gs when it comes to helping you get yer whip up and running or just maintaining it!

Zo
Review №53

Nice guys I had like 3 returns. Awesome about everything.

Tr
Review №54

Great place to get parts, I just wish they stayed open longer

St
Review №55

Friendly fast service

Ni
Review №56

Basically a mom and pop auto store, helpful and knowledgeable service

A.
Review №57

Proper info given even had parts ready to go on counter when I arrived

As
Review №58

My battery was dying and I was in a panic, the man that helped me knew I was literally about to cry.. Any way he took great care of me and got me a good Deal

M
Review №59

AAA+ dude Nick and rest of crew are da best around true auto shop

Da
Review №60

Great parts store, knowledgeable counter

An
Review №61

Primo customer service last week. Kudos to Rich for the extra mile and Audra as well.

La
Review №62

Good service

Ma
Review №63

Ben and Kevin are fantastic, if they dont have it they will get it!!

ra
Review №64

Great over the counter service quick and knowledgable...

zz
Review №65

They always have what Im looking for regardless of what the parts are.

Su
Review №66

They said hello and then never helped me so i left.. maybe try another location because there were only two of us in the store and at least two workers

Br
Review №67

Phil at this location is a rock star! very helpful and highly recommend.

Ro
Review №68

Really helpful staff. For some reason doesnt always keep everything stocked though.

Fe
Review №69

They were very helpful and friendly.

Ch
Review №70

Easy access, friendly, professional staff. Most everything you need for automotive

We
Review №71

Helpful service

Mi
Review №72

Went to get replacement clearance light bulb for my 97 Ford F250. They couldnt find it in their computer and the manager told me they didnt sell the correct bulb. He suggested I go to a trailer shop. The one he recommended was in Golden, nearly 40 minutes away. I used my smart phone and in less than 1 minute had the part number and wouldnt you know, they had that exact bulb right there. I didnt buy it here because I wont reward such lack of common sense. I just wanted to confirm my belief that driving 30-40 minutes across town would be a colossal waste of time. These min wage, non-mechanical button pushers, dont have enough intelligence to look up a part another way if it doesnt jump off the screen on their database. These stores should be self serve for all the actual help a former McDonalds fry cook now manager can give.

St
Review №73

Good group of guys that know enough about Auto Repair

Sc
Review №74

They checked my battery and my alternator and my electrical system/charging system for free. Turns out all is well, but now I know for sure...

J
Review №75

Helpful, knowledgeable staff. Some prices too high.

Dy
Review №76

Wonderful place with wonderful people

St
Review №77

Only reason for 4 is the parking lot isnt the best for lowered cars but other than that very good Advanced Auto Parts

Ro
Review №78

Great customer service!!! Good team of guys!!!

Jo
Review №79

Bad part resulted in wasted mechanics fees ($165) & wasted time. Also their prediction of when a part would be delivered was wrong twice.I feel bad writing a negative review, but this was a negative experience.

Jo
Review №80

They had the part that I need for my truck by the way you got it within 3 hours

Oc
Review №81

Great service.

Ka
Review №82

Good quick supplies, nice staff.

Lo
Review №83

Knowledgeable staff

ma
Review №84

Great for the grab and go.

Da
Review №85

Great parts store

Ei
Review №86

Very fast and quick service

Ni
Review №87

Always great service!

Ri
Review №88

Super helpful, knowledgeable, convenient

Ma
Review №89

Great places for cost and parts

Mi
Review №90

Friendly professional helpful staff

Jo
Review №91

They very seldom have a Wait

Je
Review №92

Got everything I needed here

ke
Review №93

Great for quick stop

Je
Review №94

Always friendly and helpful.

Co
Review №95

Good customer service.

Se
Review №96

Free oil disposal

Fr
Review №97

They help you alot.

No
Review №98

This store can get what I need in auto parts.

Ga
Review №99

Good customer service

Sa
Review №100

Good customer service

Information
22 Photos
100 Comments
4.2 Rating
  • Address:3191 S Broadway, Englewood, CO 80113, United States
  • Site:https://stores.advanceautoparts.com/co/englewood/3191-s-broadway?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 303-789-6009
Categories
  • Auto parts store
Working hours
  • Monday:9AM–6PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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