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Land Rover Englewood
30 Van Nostrand Ave, Englewood, NJ 07631, United States
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Land Rover Englewood
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Ma
Review №1

Was treated well from the beginning. As a walk-in customer without an appointment, the Service Advisor, Danny took great care of me and was able to get my tire within a few hours. He got me ready to continue my road trip and tripled checked my truck was safe to drive back to Chicago! In addition, I ended up paying less than the total that I was originally quoted ++

Al
Review №2

I had a very positive experience at Jaguar Land Rover in Englewood, NJ. Oliver H. was a gentleman and made my car purchase smooth and hassle free. He was very professional, very friendly, attentive to my needs, and was respectful. I came in last minute and with many concerns pertaining to my car purchase and I was able to get taken care of in a timely manner. I left the dealership very satisfied and thankful for the help and great service I received. Thank you, Oliver for the great customer service and assistance you gave me. Karl Pelc was also a huge help and was extremely professional.I will be highly recommending Jaguar Land Rover Dealership as well as my salesman, Oliver to friends and family. Thank you all again.

Ro
Review №3

My service Advisor Danny is absolutely great. Always efficient and willing to accommodate my hectic schedule.

Ma
Review №4

We love our new Range Rover. Oliver made the purchase Hassle free. Our negotiation was straight forward and fair. Oliver followed up with us professionally and respectfully. Business manager Karl was also very professional.I would definitely recommend Jaguar Land Rover off Englewood.

Va
Review №5

I had a very positive experience at this dealer in Englewood, NJ! Julian B. was the very nice gentleman who helped us at the service department. He was very professional very friendly, and was super helpful to my husband and I, we came in for a last minute concern with our car and we were able to get taken care of in a timely manner. We left the dealer very satisfied and thankful for the help and great service we received. Thank you, Julian for the great customer service you provided us, exemplary team player!

Th
Review №6

Awesome service from this branch. There are closer locations to me but it’s worth the extra distance to come here. Julian is awesome and goes above and beyond. Easy to schedule an appointment, clear and transparent process and good communication while the car is serviced. Wish I knew about them earlier; would have bought my car from them. Next one for sure.

Ce
Review №7

All you can hope for from a dealership! We had a great experience working with Oliver Hernandez. Things went fast and smoothly. He was very calm and knowledgeable, which helped us feel we were making the right choice for our new car. Would definitely recommend.

Pe
Review №8

It was a pleasure working with Oliver and Karl. Both were courteous, knowledgeable, professional, and most importantly straight forward. As a result, the transaction was super fast and easy! Thank yall!

Ma
Review №9

My purchasing process was good but when trying to get in contact with my salesman he wasn’t really helpful when I needed help getting my second key for my car. I was planning on purchasing a second vehicle from here but not with the same salesman because he did not take care of me when I needed him. On the other hand the service department was outstanding. Julian really took good care of me and I felt welcomed when I was dealing with him. I will definitely be doing my service with him again. My buying process was 3 stars but my service was 5 stars.

De
Review №10

Ben was a good salesman! I enjoyed our conversations and the laughs. He is knowledgeable about the cars and if he doesn’t know the answer, he’ll find out. All around experience was great!

Na
Review №11

Overall my visit was a great experience. This was my first time purchasing a new Range Rover, Oliver was very transparent in terms of negotiating a price that worked best for us. He made the process as easy as possible and also followed up with us a couple days after to see if we were enjoying our new ride.

sh
Review №12

As always the dealership very beautifully designed, comfortable, salesperson all agents technicians are all nice, everything is relaxed, professional, they always explaining what is the needed service, time availability etc. Its seems as Englewood Land Rover striving to make it best experiences… Love this place!When choosing a dealership everyone should have in mind that is not just getting a good deal on certain vehicle, but the time that they will spend in that dealership in future, the oil changes, the periodic check ups etc. I am glad I choose Englewood Land Rover Jaguar and I am with third lease almost( its nearly 10 years!) same place same high level same ppl even! They make you feel as you are the most valuable costumer no matter what car you have!

Rh
Review №13

Oliver was welcoming and very helpful and made the process smooth. He was patient and made sure I got what I wanted. After the purchase was made he called to follow up that I was a happy customer. Mr Pelc (from finance) was awesome as he didn’t rush the process despite the closing time. Thanks to the Range Rover team.

Fu
Review №14

Mohammad Fall is the most helpful salesperson out of the 5 dealerships that I visited before Englewood dealer. He helped me getting my new 2021 Range rover.Him and the rest of the team are so customer friendly and very knowledgeable about their work.

Th
Review №15

I absolutely recommend them, this was an excellent experience. Oliver Hernandez really made this process so easy and enjoyable. I got the truck I wanted with his above and beyond help and that being said in a time where no inventory and insane demand!

嘉禾
Review №16

I’ve been to several Land Rover dealers, englewood store gave me the best experience. Oliver is very helpful on the whole process and the gentleman who did the paper work is also fun to work with.

Ky
Review №17

How awesome is the service at the Land Rover Englewood, NJ location..? THIS AWESOME..! Second times the charm for me...

Ja
Review №18

Excellent serviceDanny my service rep was courteous and took care of my car pretty quick

m
Review №19

My 2017 Evoque check engine light was on and Mr. Mike Kim helped me a lot with this service and everything works as expected after the service. Thank you Mike as always! I strongly recommend Land Rover Englewood!

Sa
Review №20

My car purchase was a great experience, Oliver was very sweet and helpful through out the whole process He made it possible for me to leave with my new car same day Everybody was very professional and patient even when I arrived half hour before closing Thank you Oliver for all your help

di
Review №21

Hi, My name is Aviv Aharon. I purchased a Land Rover Discovery from Land Rover Englewood and my sales associate was Oliver Hernandez. Oliver is very professional, extremely well knowledgeable about every car we talked about. The Discovery was my top choose. He was able to explain every detail and performance about the Discovery. He truly went above and beyond to meet all my needs. I will recommend Oliver Hernandez to all my friends and family. I have purchased many vehicles in my lifetime and never had any service like I did with Oliver. Thank you Oliver for your excellent sales service and my family will be coming back to you.Thank you....

Ja
Review №22

GREAT CUSTOMER SERVICE. Also, my car was serviced in a reasonable amount of tme. Great environment. My sales person David was awesome!

Al
Review №23

I just feel so safe whenever I have anything done for my LR4 there....It sure isnt cheap, but I believe its well worth it.Julian takes such very good care of me...

Ko
Review №24

Land Rover Englewood is a pristine and very welcoming facility. Service operation is very skillfully managed by John Viola (who oversees also that operation in Land Rover Paramus); the staff is professional, courteous and diligent. On my recent visit, Mike Kim was my service advisor and he surely ticked, in a remarkable way, all the boxes in the way he handled all the facets of the appointment. Land Rover Englewood is minutes from New York City; I highly recommend Range Rover owners to get their cars service there. That is the kind of experience you are looking for when owning a quality car.

Ma
Review №25

Had a great experience here. Oliver helped me out a lot and stayed in touch. Very professional. Answered all my questions. Great guy to work with overall. Thanks Oliver!

Mi
Review №26

Thank you.Mr. Mike Kim.You are the best service advisor I have worked with no matter what.I will bring my Range Rover to you and thank you so so much.

Yo
Review №27

FYI guys, they mark up the Money Factor like crazy, what it means is that your monthly Lease payments can be with as much as $300 dollars higher than a dealership that doesnt mark it up, again thats $300 more every single month!! Save your hard earned money, shop elsewhere.Update: I send my contact info to the email below, and have yet to hear back from them, will update as soon as I do.

So
Review №28

I walked in with my family and was patiently waiting for about 30 minutes to speak to a salesman. It seemed the salesman didn’t care to sell a car. They passed by us a bunch of times and made it seem like we were not there to spend money. Terrible experience did not even spend an extra minute there.

Es
Review №29

I visited this Land Rover location on 8/14 to see an Evoque or Velar as these were at the top of my list for a new vehicle. Lets just say that is no longer the case. It wasnt terrible, but definitely not great.I walked in and was not immediately greeted, but a woman eventually asked me if I needed help. I explained I was interested in leasing the Evoque/Velar... I was told they didnt have the Evoque but she sent a salesmen over to show me the Velar. He came over and spent all of 5 seconds with me before he went to help two men. (Let me know if you have questions...) He didnt even attempt to show me the car. So I went back to the woman to ask if someone was available to actually try to sell me the car/show me the features.Another young man was sent to help me. He at least asked me did I want to test drive and showed me the features. (This is of course after I asked for help again.). When we returned from test driving the Velar, he mentions showing me the Evoque. (Yes the same one two people told me they didnt have.). He took my info and was supposed to check inventory and send me a markup lease. Needless to say that didnt happen.Im not 100% sure what the issue was. I can of course guess. But Im exploring other comparable brands. Hopefully, I will have a better experience.

Jo
Review №30

Was a very simple process and straight forward. I appreciate the honesty and options provided to me when I visited to make my new vehicle purchase. Great selection of vehicles, friendly staff, and clean.

Pe
Review №31

I had an issue with my Land Rover Discovery that another dealership was unable to fix. Not only it was immediately fixed here, but the process was also very pleasant. Scheduling, drop off, pick up, communications in between were all very professional and efficient. No waiting, no issues. Mr. Mike Kim, the service advisor, was great.

Ja
Review №32

Oliver was professional and experienced. Had an amazing experience here at the Englewood location. Easy process, attentive staff, my wife and I left out of here same day with a brand new vehicle.

Sa
Review №33

Great experience and Julian went above and beyond. He’s super courteous and helpful. Will definitely be getting my truck serviced there again!

Se
Review №34

Communication is pretty good, this visit I worked with the same customer service rep for the entire process which helped a lot; switching agents mid visit has resulted in communication problems in the past. They were able to diagnose and address my issue in one day. Unfortunately they forgot to change the batteries in my keys which they had insisted was a no big deal issue. when I tell them they forgot, they are like well just stop in anytime and well take care of it, no appointment needed. They forget I live in NYC and I dont just pass by there on my way to the supermarket every other day. They are still better than dealing with the Manhattan dealership...

Ol
Review №35

Just came to Englewood dealership to check what was discussed over the phone and got a great service from Oliver. That was done very protectional. Exceeded my expectaton!

ke
Review №36

My service rep, Mike Kim is super nice, detailed & professional.5 stars!

El
Review №37

Never an issue with JLR Englewood... Everyone from the Service manager Pedro, to the Service advisor mike kim and the lot attendants are amazing.. My cars always taken in and the process is super smooth!!

Ma
Review №38

Exceptional service! First visit for my car in NJ, came in for standard maintenance on my 2014 Land Rover LR4 HSE and a couple questions about the car/some add-on features. Was kept up to date in real time about how the check up was going. When they presented the list of potential work to be done, they walked through each item and gave me honest feedback about what should be done and which areas could wait for my next trip or just continue to be monitored. Got to skip enough borderline items without feeling like I was making a mistake by holding off. AND, when it came to tire replacement, they offered to look into less expensive options than the standard recommendation and even found one for me which shaved a couple hundred off of my bill.Expensive vehicle to maintain, but it felt like I got a lot of value for the final invoice. Solidified as my go to dealership/mechanic for Land Rover.

an
Review №39

Julian the service manager is great, he showed care for our car and for us. He understands the need of the customer not just the company he works for. Thank you

Fr
Review №40

I always get high quality service at Jaguar Landrover at Englewood.

Jo
Review №41

Great customer service and responsiveness. Julian is great!!

Am
Review №42

Exceptional service!! Oliver was able to help me find my dream Evoque in just a couple days! Oliver and his finance team made my first leasing process an absolute breeze. Kevin the “car guru” helped me understand all of the features of my new car and was very patient while showing me how to download and register the app! The showroom was clean and abiding by social distancing guidelines.

Sh
Review №43

Check in was quick, efficient, and professional. Great service to get me home and delivering my vehicle when finished. Gives going to mechanic a better name.

Pa
Review №44

Good service/ Fast and Professional Service team

Te
Review №45

Had a great experience, service was quicker than expected! Service advisor was very kind and helpful!

Is
Review №46

I am very happy and grateful to Land Rover dealer in Englewoo NJ for the way in which I was dealt with by Mr Oliver Hernandez in the negotiation of my 2021 Land Rover Sport and Miss Bianca for her explanations of how it works.Thank you very much from Israel Romero and Francisca García.

Kr
Review №47

Our experience at LR Englewood was nothing short of AH-mazing! Everyone was laid back, very down to earth and just all-around pleasurable! We had the luxury of working with Oliver (sales), Kevin (their secret weapon ;-) & Karl (finance)....outstanding customer service from all 3! If youre looking for a vehicle in the LR catalogue, please look no further..... Hands down, I promise this is the place to go!

Ma
Review №48

Mouhamed was my guy today and it went smoothly! The digital signing was phenomenal. The cappuccino tasted great. I had an all-around good experience that was totally unexpected.

Go
Review №49

One of the best expiriance buying a car !!Got the best trade in value .. everyone is so nice at this dealershipPleasant expiriance !! Oliver is the best !!!

Rh
Review №50

Beautifully clean and modern showroom showcasing the most gorgeous vehicles. Service is stellar and a personalized touch is always present. Best Land Rover dealership in NJ, hands down!

Am
Review №51

Mike was excellent and really made sure my needs were met. He was transparent and ensured my experience was nothing but outstanding.

So
Review №52

The manager Al and my sales rep Christian are beyond amazing, Ive never had such a great experience at any dealership ever, I cant thank them enough for their outstanding kindness and service! I switched from Audi to Land Rover, and I wont ever go back! Thank you so much again!!!

Pa
Review №53

Amazing service department! Best in NJ!

Ch
Review №54

It was a pleasure working with Oliver and Joanne. Both were courteous, knowledgeable, and professional. As a result, I will be recommending your dealership to others.

Ro
Review №55

Excellent job . Mike kim .excellent manager .I would recommend Jaguar Land Rover Englewood . Thank you so muchI

Ma
Review №56

Had a great experience with Oliver Hernandez at Land Rover Englewood. He was very helpful in completing the purchase to lease my new 2020 Defender. Dealership is beautiful, very clean and staff is attentive.

Re
Review №57

Mouhamed answered all of my questions. Karl the Sales Manager showed me my options. The process was smooth. They have a gear lineup if new and used Range Rovers. It was well worth the drive from PA.

Su
Review №58

I would highly recommend this dealership, Their service department is great. I usually deal with Mike and he always very kind and helpful to customer.

Sh
Review №59

I usually deal with Mike when I come in for service. Mike always goes out of his way to provide a high level of customer service that I’ve come to expect. Mike is thorough and keeps his word.However, I do not advise engaging with the service manager, maybe he was having a bad day when I came in, but he was a little off putting.Thanks again, Mike. I will be back!

Ra
Review №60

Mouhammad was a delight. I had an amazing experience and I look forward to having a lasting relationship with Land Rover.

Di
Review №61

The best of the best customer service,Daniel help me and make me feel at home at the time that i was waiting

Me
Review №62

Excellent service - as always Dani was extra helpful! 🤩💝

Da
Review №63

I would highly recommend this dealership. Their customer service is phenomenal, and their service department is also great. My purchasing process went great, and when my car needed service done, I was taken care of right away with ease. Amr and Barbara are both amazing people and great to deal with!

Ir
Review №64

I was visiting Englewood, and needed my 2020 RR inspected after our long drive from Miami. Daniel Vieceli, our tech consultant was outstanding. He arranged the socially distant pickup of my RR in the morning and had it back to us later in the day. Truly outstanding and professional. He is a wonderful representative of the dealership. Quite frankly, I’m from Miami. And if I lived in this area, and because of Daniel, I would really buy my next RR here. Trust me, service is everything especially with a RR. Thanks Daniel!

Bl
Review №65

I really appreciate the service. I really needed to have my new car delivered to me, and so my salesperson, Ben, went the extra mile in getting it to me quickly. He drove it out to me himself.

Mi
Review №66

Excellent salesman, helpful low key snd not pushy. Overall service in buying a new vehicle was seamless, easy and pleasant.

Ri
Review №67

Christian was great! very responsive and available. Financing dept great also with tips/tricks and advice that was very helpful. So excited about my new car!

El
Review №68

Mike Kim is the best! Pleasant to deal with and always attentive to details. He handled the software issues and got my truck back to me the following day!! 👏🏽 🙏🏽

Jh
Review №69

The service department is top notch! Mike Kim is great. Very attentive and keeps the lines of communication open. Definitely prefer this location over Paramus.

Ra
Review №70

Went here to get my car serviced. Highly recommended. They were very accommodating and the turn around time for getting my car back was incredibly fast. A+

Ge
Review №71

Great service Mike was really helpful.

Ja
Review №72

Daniel in service is the best!!

da
Review №73

Englewood Jaguar is Fabulous. Regular maintenance and brakes and tires...In and out with a loaner in under 10 minutes. Julian Ballesteros is absolutely AMAZING. I called with a concern about my key fob and he patiently listened, had me come in and handled the situation. Thank you for your Professionalism and Diligence.

an
Review №74

Had to get my range rover serviced at Englewood land rover girl put me in quick got a new jaguar loaner a gentleman by the name of Danny handled everything made me feel comfortable and explained everything in great detail,super chill guy called me back few days later everything was taken care of very quick he went above and beyond to handle everything even put my new plates on thanks guys!!

Jo
Review №75

Julian was the best and very easy to talk too normally I go to Land Rover on Route 17 but because of his professionalism I we’ll definitely be back

Ge
Review №76

Easy and accommodating from start to finish. It began with Catherine who was absolutely wonderful to work with. The sales manager Ed was pleasant and genuine. Carl the business manager and Ben the car/tech specialist were also great. I dont like the car shopping process. We drove over an hour to make the deal and it was well worth it to receive such excellent service. On top of that, the facility is top notch and their inventory is extensive. Highly recommend for anyone in the market for a Range Rover/Land Rover or Jaguar.

Ya
Review №77

Just purchased my V8 Range Rover Sport from Oliver Hernandez, it was a very friendly and pleasurable experience!

Jo
Review №78

Recently purchased a 2017 a Land Rover DIscovery Sport from Oliver Hernandez was a great experience.Oliver walked me through the whole process and was very helpful and professional . Also the finance manager Karl and Jeff were vert helpful throughout the whole buying experience I traveled an hour and was worth it Definitely would recommend Land Rover of Englewood

Da
Review №79

From the begginng to end. Great service.

Ja
Review №80

They deliver my car when it was ready! Awesome n fast service!Updated:Awesome as always!

An
Review №81

Friendly staff, excellent service! Highly recommendable! !

vi
Review №82

As a owner of a auto repair shop, I can proudly say Land Rover of Englewood, is one of the best Dealership I have see, they serve my Land Rover with professionalism, Thank you guys

Ke
Review №83

Very good service from this place, but make sure you ask for a loaner car if possible so you dont have to uber there and back. I wish they let me know about the loaner option ahead of time.

Kl
Review №84

Very interesting dealer...I stood there for 20 min while 2 other customers walked in and got help immediately. I just laughed and walked out... Im sure the receptionist was aware of the situation as I was waiting near her and asked for help. No big deal...I was not going to pick out a car today anyway...but, I think, for sure, they have highly respective greeting protocols...just that they only practice on people they want to see in particular. My 1st experience there wasnt pleasant.

Sm
Review №85

Good service, clear communication, expectations were met. Very satisfied overall with the care of my vehicle and all the jobs there were perforated. Will use Land Rover Englewood, moving forward for all my vehicle needs.

Dr
Review №86

Weve always had a Range Rover or Jaguar in the family and change them every two or three years. This time was for a 7 seats Discovery. Land Rover sales consultant Omr Mousa and the other mangers at Englewood NJ were brilliant. I would recommend this dealership to all my family and friends. Mr Mousa answered our call to make an appointment and from there everything went smooth.He gave us better options to best for our needs, spent time and effort to satisfy our needs. I have been able to call him back with questions and has never been brushed off as our experience with other dealerships after the sell. I must emphasize, Omr demonstrated an extraordinary high level of care toward us, he has lots of patience by being helpful and pleasantly answering all our questions, including ensuring we had no other work to do once we left the dealership in offering to take care of transferring auto-insurance policy among other additional paperwork. We are extremely thankful and feel fortunate to have found this dealership!

me
Review №87

Thank you Danny for being soprofesional, attentive and always helpful! Outstanding Service!!!💝Mercedes C 👍👍👍

Eu
Review №88

Great experience with the manager Ron.He went above and beyond to be helpful and assist in a dire situation.Definitely an asset to any company.Kind, empathetic and thorough.👍

An
Review №89

As usual, very attentive, timely and excellent service!

Jo
Review №90

Julian was an A-Plus advisor and highly recommended.

Dr
Review №91

The employees were very helpful. They were knowledgeable and kind. They provided me a terrific loaner at a great price. They diagnosed my issues and explained the procedure clearly

Ju
Review №92

Great service from Daniel as always!

Sh
Review №93

Very helpful and comfortable dealership. Prices so very responsibly markd on pre owned. Worth a Business.

G
Review №94

I found this Englewood location more convenient on my part..My service advisor Mike Kim has been doing excellent job in accommodating any service I needed for my car..To the staff and service crew of Englewood..Thank you

Er
Review №95

I call Mike in the service department the ServiceGod. Hes the G.O.A.T. Thats my guy. Hes the best. When you go in, ask for Mike and youre in good hands. Dealership is real nice too

Ra
Review №96

Timely, courteous and accommodating (Uber from and to)

Ad
Review №97

Oliver hooked me up with a 2021 range rover sport. Had a hiccup with the lease application but Oliver and his guys were able to make the deal happen for me at the original terms we negotiated.

Il
Review №98

Mr. Kim was very nice and helpful.

Ro
Review №99

Great staff and excellent service !!!

Ch
Review №100

A 5 star review won’t explain how amazing the experience my wife and I had at Land Rover Englewood. First of all, for anyone looking into a Land Rover or Jaguar you MUST go see Ryan. He did a great job at explaining and answering all of my questions. This purchase could not have gone smoother if it wasn’t for Ryan. We were left in awe seeing the treatment we received here. The whole sales staff was great. Can’t wait to see how service is!

Information
46 Photos
100 Comments
4.7 Rating
  • Address:30 Van Nostrand Ave, Englewood, NJ 07631, United States
  • Site:https://landroverenglewood.com/?utm_source=google%20mybusiness&utm_medium=organic
  • Phone:+1 201-514-6507
Categories
  • Land Rover dealer
  • Car dealer
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
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