I switched to Boost in January. I got a Samsung A21. In February, I went into the store because my side buttons werent working, my camera wouldnt open and my shutter button didnt work. I told him I couldnt take pictures and the salesman told me to do videos instead. I left out of frustration.The problems with the phone got worse so I went back in May. The salesman couldnt figure out how to set up my sd card or get a hold of samsung. Now my phone wont take pictures and the salesman told me its because I need more storage on my phone. I have only a few apps and pictures and they are all on my sd card.Im disappointed that Rudy hasnt been the help he promised he would be.
Great experience I went too a premier store thats corporate by the way about a week ago, worst experience with boost so far I will be staying small business guys from now on and this shop is just that small business guy with a big heart. Rudy the employee was happy, helpful, knowledgeable and kinda funny he played 20 questions with me and fixed all my problems this little store is great clean and always open
Omg Rudy here. Pluck yeah dang it, ok now here me out. Finding a salesman who knows anything about the actual business is rare. Rudolph here. (His nose was cold at the time happy holidays and all that) knows what hes talking about. Yeah yeah hes a total rude, arse d I c k head, buuuut he knows his sh!t. For that I will always come back.
Will not do paper work so you cant get anything here. He refused service and was so rude. A phone shop you cant buy a phone.
Boost Mobile was wonderful! I loved it!
Guys here super nice and fast, thanks for hooking my family up with new phones and being funny while you do it
Great store came here for some help and ended up changing phones service and I’m now happy
Paid my bill here and dude was funny telling jokes and everything, Cool little family run store
Came in last week and Rudy not only called my other carrier and helped me get my account info he even went the extra mile and transferred all my data and he did all the work great experience
I love this store always smells clean always has good music playing and the guy behind the counter Rudy is smart and funny he answered all my questions and upgraded my phone thanks boost nation
I really liked this store. Martha, the employee that helped me, did everything I needed and with a smile. I was paying my bill and upgrading my phone and plan. She answered my questions and gave me options. I dont usually go into a store and instead deal with making monthly payments and such online. I will go to this store in the future instead of the online non personal way Ive been doing it. Thanks Martha and thank you boost, for the great service you provide!
This is a good little mom and pop type store just enough corporate to help but just enough old school feel. I read all the reviews and yeah this place is 5 stars Jesse helped me and I found out he was the owner he was super helpful and knowledgeable what more do you people want
Rudy was very helpful. Even with a cracked screen was able to get the screen protector to stick! Thank you!
Bad customer service and very unprofessional
Great customer service if you got a problem here look in the mirror rudy is great and knows his stuff. he saved me money got me a new phone and got my contacts what more do you want from a guy simply at work.
Place is a JOKE advertises that they open at 11AM they dont even acknowledge that considering my homeless friends mom isIs struggling already to pay her phone bill sat here till 11:30 no sign of anyone their letting customers in to pay her phone bill this boost is trash customer service is nothing to these places
Best service ever for the price, best phones, and amazing customer service what more can you ask for thank rudy for all you do
Great Experience, rudy saved me money and got a me a really nice new LG Stylo 5 for free thanks again
Quickest service in my area. Friendly, quick, honest, TRUE and good vibes. Ive bought my j3 from here and my j7. Got my upgrade through these guys and wont go anywhere else since the service is better than any other. Also...they are always open!!!💚💙💙💜💛💛✌🖖👍💪
Stopped in just to pay a bill but rudy showed me the new promotions i ended up getting a new iphone on boost up and he explained everything so easy and simple and he helped get all my apps and pics great experience and now im part of the cool crowd lol
He slapped me
I love this store always open and always clean thanks for always helping me with all my phone problems
Had to stop in to pay my bill Rudy was super nice and on point
Cant even do their job and answer their phone
Went to this specific store with questions about my iPhone. Best customer service I have received compared to other stores!
Hahaha so read the reviews and wow they are funny but this store is top notch I just added two family member to my plan Rudy fixed me up right was happy to answer all my questions
Great store clean and happy. The guy behind the counter Rudy was funny and knew his sh%# thanks I found my store
Came in needing to replace nieces phone that just died today 5 PM. The guy talked us into going to Walmart to buy boost phones cheaper than in the store. I never asked for cheaper, this is what he offered at the time of sale. We left the store drove to Walmart to find the prices not cheaper and very frustrated that we have to go back. Perhaps it being close to closing time he just didnt want to take the time to set us up that same evening. This is not how you market your products by sending customers away.
Come here a couple days ago and service was good
Love this store knowledgeable staff and clean store he not only got my upgrade taken care of he switched up my account so I’m saving money but not loosing any data thanks Rudy
I just had the best time at this store great customer service it was clean and rudy knew his S&^% sorry for the language but its true he saved my data saved me money and me laugh it was great
Stopped in for just a case and Rudy had me feeling like family great little store thanks for letting my dogs come in the store
I switched over last week got a new phone but i went in and saw Rudy he helped me with all my questions and showed me some tips on using my phone and also set up my plan for autobill pay thanks rudy
Great store clean and good music. Rudy the guy working here was happy and friendly had jokes but also knew his stuff I recommend this place just a great experience in this day and age he even looked me in my eye
Great service thanks
The service Rudy provided was expert, prompt and fair. I found Boost had not done what was necessary for me to set up my new Motorola phone. Rudy quickly resolved the problem and, since the Company was at fault, did not charge me.
I love this store always clean always open! And Rudy the side behind the counter is kinda funny great overall experience
Excellent service. They also gave me one free month on my phone.
So after having a horrible experience at a (premier) store I came here was impressed from the moment I walked in clean, nice smell but not crazy no bad loud music playing a friendly happy guy behind the counter who answered everything including the way out questions from my 5 year old thank you so much Rusy I hope I got the name right you deserve a raise
Martha was very help full and courteous in doing the task we needed her to do I would recommend this store and her to everyone
Awesome store! Always there for what I need and never any pressure to buy!
Left the premier store on Mansfield and came into see Rudy he was happy had jokes made me feel better after my horrible experience at the other store we started over and Rudy set me up with everything I needed great experience here I will be back for my upgrade
I showed up super early like 45 before they opened rudy was mopping he let me in early to pay my bill and i did not miss the bus to work thanks rudy i know its not much but that means a ton
Found my store this is my everything phone store Rudy is great hes blunt but hes real just did my upgrade and Rudy walked me through the whole process I just stood there happy. Thank you
Rudy was so helpful when I went in to switch my service from the carrier I was with to Boost Mobile. He explained how everything worked and I would recommend this Boost store to anyone looking to get an honest deal.
My visit to this Boost store has been the wonderful life of my day got everything done that we needed to do and its been wonderful just wonderful I couldnt live without him thank you goodbye
Rudy is real and blunt but also very helpful and knowing he set my whole family up and we are happy
Great store and I beat the guy in chess and he gave me a case I got a new phone and free case and played a game great start to the day
People that are very rude I wouldnt go that snore at all
I just bought a new phone at Boost. Martha was sooo helpful and patient. She spent alot of time with me setting up my new phone and porting over apps and contacts.She was awsome and so sweet. Thank you Martha!
Rudy the employee behind the counter was super friendly helped me with everything and even let my dog jump on him was not even mad lol you wanna go too this store
Martha was GREAT! Bought a new phone and the transfer was quick and perfect!
Great store, went in and saw Rudy he happily set me up with a plane phone and went the extra mile he was smart helpful and funny don’t find that much anymore
I went in and went to the mall for an hour and it was done. Only reason not 3 star, is that I had to take it back with one screw sticking out. I came back and they fixed it, no questions ask. Overall good experience.
If you had a bad experience here then you should look in the mirror fist Rudy was helpful knew what he was talking about and he helped me with my upgrade made it smooth and easy so I say again if you had a bad experience here it is entirely you’re fault
Marth hooked me up. Very knowledgable in areas that caused me great confusion. THANKS MARTHA!
Good service even if they didnt sell the phone.
Owner was help and knowledgeable. Go Trump. No Mike Obama.
Great store go to this one exclusivly he gives youl persoonal service i recommend this store great service.
Awesome boost store!! Great customer service.
Got an iphone 8 for only $50 thanks
Good buying experience here fast clean and friendly
The guy that helped me was very knowledgeable.
Haha great store and friendly guy working there
The owner was so nice! Went out of his way to help me
Service slow... And I was the only one in there. Shes not real helpful but luckily Metro PCS next door hadngreatbservice so I switched carriers! And saved $
Martha is very good on phones.
The male employee was so disrespectful towards the female employee, turn off. Shop online.
Great personal Great service
The customer service was off the chain 2 thumps up fantastic for the whole dam!!
Awesome customer service and great deals!
Thanks for the great service !!!
This Guy Rudy was an amazing help ... Hooked us up and even helped me get my stuff off my old broken phone to my new phone .... thanks
Martha was a huge help thank you ill continue to come back
Stopped by at my lunch break and was able to finish all my phone business in one store thank you Rudy for fixing all my problems in a super fast time
The owner is super nice
Doesnt have enough money to have the higher end phones available, and he was very rude to a friend that was trying to purchase another phone.. Will never return...
Owner guy is ok.
Terrible customer service
Ok place
The worst thing that could exist is the worst service, pay the insurance for a long time and really do not pay me to change to t-mobile