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Tru-Tech Cell Phone Repair
800 E Ennis Ave suite b, Ennis, TX 75119, United States
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Tru-Tech Cell Phone Repair
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Ny
Review β„–1

I am so thankful for Mr.Kevin for repairing my screen he did a amazing job he is very polite and helpful !πŸ˜ŠπŸ‘πŸΎ

Ha
Review β„–2

Great place to get your repair needs done. I needed two screens fixed and they got them done in a timely manner and for a great price. Highly recommend Tru-Tech for your repair needs.

St
Review β„–3

Great place, great people, and great quality! I highly recommend.

Bl
Review β„–4

Jacob was great, really nice and professional and a very outgoing guy! Put on a new screen for my girl’s iPhone and it was flawless, the prices here really beat all cellphone repair places around town and in waxahachie. Will be coming back!

Jo
Review β„–5

I was in the store for a screen repair on my phone Saturday 8/07/2021 and a gentleman named Kevin helped me, oh my God he is a wonderful man he’s one of a kind he worked with me for about an hour to get my phone straight even thou it was no help for it. Check this business out and ask for Kevin I’m very very pleased.

Br
Review β„–6

I love this place! I called this morning with a problem with my phone that was caused by a different repair shop. Travis was understanding of the situation and very friendly! He estimated the repair time at 3 minutes but it was less! I expected the cost to be in the 100s but it was less than $35. I was so impressed and relieved. These phones are so expensive and its hard to find a place you can trust. I will definitely be returning for ALL my cellphone needs!! Thanks Travis @ Tru-Tech

Br
Review β„–7

Super proud of the business Travis is running!! His employees are absolutely amazing! They were all willing to work with me - I am not technologically inclined and Kevin helped me every step of the way. Definitely people you can trust, 5 stars all the way! 😊

Al
Review β„–8

Guys did a awesome job, very personable people . Got me in and out in 25 mins .

Ty
Review β„–9

Hey these guys are the BEST!I brought 1 of my iPhones in fixed in less than 20mins and brought my iPad back and they said no problem we got you in a few days WONDERFUL!Happy me thanks πŸ™πŸ½ again!

Ci
Review β„–10

Went in for a phone repair a couple months ago phone works perfectly and even better

Ma
Review β„–11

My daughter always breaks her phone and this is the best place to get it fixed. We have been to Tru-Tech at least 4 times this year and they always are the sweetest people to interact with and the service is always fast .❀️

Tr
Review β„–12

What a pleasant experience I had! This place lives by it’s name. They are very knowledgeable and very kind. Thank you so much for getting my phone up and running again perfectly. I highly recommend.

De
Review β„–13

Very courteous professional repair person. Decent price. Highly recommend this place.

Me
Review β„–14

Definitely recommend! These guys are very are knowledgeable and have affordable prices! I’ve gone to other places and nothing compares the service you receive here!

An
Review β„–15

This is an amazing place to fix your phones they will work with you very nice people really good amazing service.. I been coming to this place since they opened ..

Cr
Review β„–16

Travis was awesome!!! Very helpful. He was honest and helped with the best solution of the charging port issue. Don’t try to just replace but actually took the time to clean it first. Travis thanks again!

Ka
Review β„–17

Quick and fast. In and out in 20 minutes and the staff is super friendly and professional. Would most definitely recommend

Co
Review β„–18

Awesome customer service, speedy repairs and competitive prices! Travis did a great job taking care of repairing my iPhone. He takes pride in his work and it shows. Thanks for all the help buddy!

Sh
Review β„–19

Bought phone a year ago. Phone stopped working. Brought back for diagnosis. Told it needed a battery. I had them replace battery on Monday. Got home and wife advised not taking a charge. Went back on Friday and was told now need to spend another 75usd for a charging port. Shud have been told I need to spend 150 to fix, instead would not take battery back nor make it right. It is like paying for. Car repair and going back when the car does not work and need to pay the same amount again for wrong diagnosis. This is terrible service and wrong.

an
Review β„–20

My iPhone 6 battery was shot. My phone wouldn’t hold a charge at all. I took it to Tru-Tech and talked with Travis. He checked it out and confirmed I needed a new battery. He quoted a very reasonable price and said he could have it ready in about half an hour. Even with other customers coming in he had it ready in under 30 minutes. Service was great and Travis answered all my questions. Great guy. Thanks Travis.

La
Review β„–21

They are the absolute best!!! He was able to figured out what was wrong with my camera and was very straight forward about everything. The price I paid for my phone getting fixed was extremely reasonable. I recommend them to anyone that needs there phone fixed or have an sorts of issues!

Ai
Review β„–22

A trip here is way better than a trip to Apple.Honest, kind, and fast service! These people have integrity unlike the bigger known names out there. 10/10, 100% recommended.

Is
Review β„–23

Awesome and fast service! I completely shattered my screen so I went in and it was fixed within half an hour! My family comes here for every phone issue and we have always left satisfied. It’s reasonably priced and the staff are incredibly professional and friendly. I highly recommend Tru-Tech!

Ma
Review β„–24

They are amazing and there super nice they are super fast with fixing the phones they are affordable

Na
Review β„–25

Fast Good work, left my phone like New with a new screen within 30 mins !!!

Jo
Review β„–26

Fastest && Reliable To Fix Your Phone ‼️❀️ there The Best Will Always come Back To Them

Ri
Review β„–27

Great place. Got my iPhone 7 battery replaced and it’s better than new.

De
Review β„–28

Great guy,,, This dude supports his community and runs a respectable bussiness here in Ennis. Please support this young guy. His prices are very reasonable and his customer service is above all.

Ch
Review β„–29

Wow ! Kevin is absolutely amazing. Very knowledgeable and fast. Very affordable prices.

Br
Review β„–30

I noticed my phone wasn’t staying charged for very long. I took it to Tru Tech Cell Phone Repair to find out my battery was very weak. They put a new battery in quickly and efficiently and had me in my way in about 10 minutes. Very professional!!! I will definitely use them again! Highly recommended!

Gl
Review β„–31

I visit quite often as I drop my phone a lot. They always honor their work and are willing correct any problem that may occur.

ka
Review β„–32

Kevin was great fix my phone an no time...If u need your phone fix ask for Kevin

Ma
Review β„–33

I cannot leave my 94 year old mother alone for very long. I called to let them know about my time restrictions and the problem that I was having with my charging port. I wanted to know about how long it would take for a new port. He said that it might need just a port cleaning. (I was sure he was wrong because the port was loose and the charging cord could not stay in the port.) Well, he cleaned the port and kept pulling out pocket lint. I couldn’t believe how much pocket lent was in that phone. I did not need a new port for $64. I just needed a cleaning for $14.95 and I bought a case that keeps the lent out of the phone! Kevin is fantastic! He did not have as big a sale but he has a lifetime customer in me.

Es
Review β„–34

My son went to get his phone fixed. They told him come back in 30 minutes, and it was fixed. Very reasonable prices, friendly and very professional.

Jo
Review β„–35

Very fast and great service! Will definitely be back!

Jo
Review β„–36

Dropped off phone, 30 min later it was restored to like new! Fast repairs and, great customer service! Will be returning for future phone repair needs!

Ja
Review β„–37

Best cell phone repair store in ennis tx. They get you in and out. Customer service is awesome.

Ma
Review β„–38

Just want say it’s always been a pleasure going to this shop they beat anyone’s rates on phone repairs and has always looked out for me I called him yesterday and he was closed do to bad weather and he still met me at his shop fixed my phone and sent me on the way I highly recommend everyone use tru tech

Je
Review β„–39

Amazing/fast customer service with great prices. Would definitely go back and recommend to family and friends!

Se
Review β„–40

Go to my guy Kevin perfect fix !!

Ub
Review β„–41

Kevin was very helpful. We fixed our phone at screen drs in ennis and we knew something was wrong with the screen so we came over here and helped us out with a good friendly attitude i would highly recommend if you need a phone fixed this is the place to go!!!

Ri
Review β„–42

I got my back glass replaced on my S9 Plus. The technician had me taken care of in less than 20 minutes.I thought it was something that couldnt be fixed, but now the value of my phone has gone up.

Ba
Review β„–43

First let me say, I worked in customer service for 30 years. Because of that, My standards are pretty high when it comes to good customer service. Tru-Tech phone repair truly has exceeded my expectations every time I have gone in!! I’ve had 2 phone screens replaced and two iPad mini screens replaced here. I highly recommend them! Go by and check it out for yourself!! Travis has take care of my repairs, and quickly!!!

As
Review β„–44

People who leave one star reviews are NUTS!!!I’ve never had a bad experience here. They are always honest, efficient, and kind people. I won’t take my electronic needs anywhere else. Not even to Apple themselves.

Sa
Review β„–45

My husband is a first responder and farmer therefore his phone plays a vital role in his life and mine to stay in contact with him at all times. When his went blank and nothing would work, we called a Travis and he immediately told us what to trouble shoot and met us to get the phone up and running!This isn’t the only time Tru Tech has saved the day for us. I really think the picture on the van is my phone After it got ran over & he fixed it y’all!!!! Over the past few years we have been using them and are always pleased with how quickly our phones are turned out, trades made, & always positive customer service! We highly recommend them!

Am
Review β„–46

Awesome customer service! Very friendly techs. They fixed 2 iPads and an iPhone for me and I will definitely be a return customer. Highly recommend.

Vl
Review β„–47

Great people and fixed my phone in no time! Need a phone fixing quick and for a good price come here.

Ni
Review β„–48

Great place to get phones fixed! Fast, reliable and affordable. Highly recommended! Support Local Business!

Ry
Review β„–49

Travis and the guys are awesome!! Bought a couple phone from them in the past and I have taken a couple to get repaired and they have helped me out each and every time. I would highly recommend!!

Fr
Review β„–50

I don’t know how this place has bad reviews. The people posting bad reviews obviously don’t recognize good service, and there’s got to be more to their stories than they’re letting be known.This place has excellent customers service and techs.I’d give three thumbs up if I had an extra arm! πŸ‘πŸ½πŸ‘πŸ½πŸ‘πŸ½

Du
Review β„–51

I came in and got my screen fixed quick and also had great service so I recommend coming here

Al
Review β„–52

Great guys!! Fast and friendly. Definitely will use them again.

mo
Review β„–53

Prob the best repair phone place in ennis!!

Mo
Review β„–54

I brought in a broken MacBook Air and left with one that looks and performs as if it’s brand new! Service was VERY timely and VERY professional. Would 100% recommend for the service and friendliness! This is my first time taking a device to Tru Tech but many of my friends have bought or had their phones fixed here and were very satisfied...so I gave them my business and I DO NOT regret it!!! Travis is awesome at his job! Awesome business! :)

Ha
Review β„–55

Fixed my phone really quick but the only problem is is that my front camera doesn’t work anymore

Jo
Review β„–56

Travis was friendly and helpful. Repaired my iPhone quickly. I am very happy with the service. I would definitely recommend them.

os
Review β„–57

Awesome people, always take care of my needs. Been here 3 times already and haven’t had a problem. If you need a place to go this is it! They will take care of you and they are always very positive people!!

So
Review β„–58

I’m a sound man and I know electronic devices and let me tell you something, these people are good!! πŸ‘πŸ½Highly recommended.

Ke
Review β„–59

I won’t go anywhere else to have my phone fixed or to buy a new phone! These guys are the best in town!

Ci
Review β„–60

Great service! They were very helpful and great with communicating!

Ka
Review β„–61

Great place! Highly recommend!

La
Review β„–62

Really good with fixing phones and give good prices for what it’s worth!!!!

Ni
Review β„–63

Clean friendly atmosphere with the customer in mind. No worries or stress in finding a new phone. Very helpful and knowledgeable service.

Al
Review β„–64

Great place got me screen fixed in no time with great customer service!

Ki
Review β„–65

Was in and out in 15 minutes although it felt more like 5! Wonderful service and a friendly environment.

Le
Review β„–66

I have had my screen on my Galaxy s10 they did a great job and the service was fast and you can tell they care about what they do and their costumes that is why I went and bought a i phone for my daughter from them at a great price

Da
Review β„–67

Went in for some questions answered and Kevin went above and beyond to help me and get my questions answered. Thanks so much!!

Br
Review β„–68

My phone was cracked pretty bad but I came to Tru Tech and Travis did an amazing job. Only took him about 15 minutes to install a new screen. It looks and operates good as new! He was a very kind person and would definitely come back, as well as recommend others here!

Ke
Review β„–69

Travis is a great person to do with business with. His prices are fair and he does a fantastic job. Every place I go to regarding cell phone repair always seems like a scam, but not from Travis. Hes honest and willing to go the extra mile. A+

Ji
Review β„–70

Best service out there! Anytime I have a problem with my phone I’m taking it right to you guys! Great job!

Jo
Review β„–71

*WARNING * WARNING * this place does not honor their refund policy. this place is a scam. I took my iPhone sx max 256g in for a cracked screen and they couldn’t fix it right. It kept over heating and cutting out. The tech tried to tell me sometimes phones do that until she actually felt the degree of temperature coming from my phone. He bragged about it only taking 20 minutes to fix it but I don’t believe e actually tested it. I went back numerous times and he even tried to replace it with his own personal phone screen as a replacement. $279 for a new screen and $130 for a battery. He refused to give me my refund I told him to keep the battery and screen, you can go on amazon and buy the same screen for 120. He said he couldn’t give me my money back but couldn’t tell me why I ask about his policy on refunds and he said it was on their website. He didn’t know. He wouldn’t give me his supervisors number or name and in the end in order to make me leave they called the police where I was threatened to leave or get hit with a criminal trespassing charge. Thanks a lot true-tech. This is how you treat a Iraqi war veteran? I would not recommend you take you phone to this place of business. They are incompetent and careless.

Qu
Review β„–72

Come shop they will take care of you

Sa
Review β„–73

The tech guy was super nice!! He fixed my phone quick and easy. Definitely recommend to come here!

Jo
Review β„–74

Very fast repair! Great phone repair place and great price. Definitely recommend!

Br
Review β„–75

I have been here twice and the tech is super nice. Great customer service.

Ad
Review β„–76

I just bought a iphone x today and its working perfectly fine and i had previously bought a iphone 7 and everything ran smooth and there is great customer service there

Da
Review β„–77

I had a really bad cracked screen and they were very quick and professional while fixing it. I had an issue with my screen and they were very understanding and didn’t try and scam me out of my money. They fixed it immediately and didn’t charge for the second repair. 10/10 recommended. Very reasonable prices!

Ka
Review β„–78

Tru Tech is the perfect place to go for cell phone services and supplies in Ennis. They are very reasonable in price with the nicest young manβ€”Travisβ€” to help you. So professional and friendly!On another note: Don’t ever go to AT&T in Ennis.They will break your cell, and their prices are double those of Tru Tech!Travis at Tru Tech made my day. Thank you,Travis, Kay Haymond/Ennis, TX

Au
Review β„–79

Walked in with a shattered phone, walked out with a new screen in about 15-20 mins. Awesome service and great prices compared to similar repair places. They also offer mobile repair.

Ca
Review β„–80

Tru Tech is AMAZING! They absolutely have the best customer service than anywhere else I have ever went and I have went to quit a few places with this teenage son of mine! Travis had my phone up and going in 20 minutes. He is a true genius when it comes to phones, tablets ect.. definitely has a outstanding talent for this type of work! I will definitely make tru tech my new place for all screen, tablet repairs!! Thank you Travis for making my son happy AGAIN!!! You rock!!!

Wa
Review β„–81

Great store! honest, quick to fix, and good customer service. Made us a great deal on a trade in too. Highly recommend!

El
Review β„–82

Excellent customer service. Fast and quick. I would absolutely recommend going here. I would most definitely go here again. Super organize and easy to find. Abby was quick at fixing my screen and super sweet. She answered all my questions I had about the time and cost. Thank You so much Tru Tech!

Th
Review β„–83

Came in due to a faulty charging port. Service was very prompt and exceptional quality. Would definitely recommend to anyone looking for any phone repairs!

Mi
Review β„–84

I had a spare I phone 6 that suffered a case and screen separation. After replacing the screen with more expensive issues likely in the future, it was agreed that further work on the unit would not be economically feasible. It was agreed that I would only pay the small labor expense, associated with diagnostics of the problem. I felt that was a most generous offer. I greatly appreciated their honesty and business ethics.Mike MEnnis, Tx

Co
Review β„–85

Kevin was fast and he done a good job and good service.

Ju
Review β„–86

So glad we have this amazing shop in Ennis. They saved me a ton of money after my iPhone 6 was water damaged. Super customer service and he fixed it in less than 30 minutes for less than a $100. Highly recommend!!!

ke
Review β„–87

Won’t be using anyone else in the future. My screen was crushed and the speaker was out. Left with a perfect phone. TRU-TECH truly the best! Ty

Sa
Review β„–88

Got my phone fixed 3 weeks ago, bought a heavy duty case from them & haven’t taken my phone out the case and it’s already cracked and they are saying they won’t replace it!The quality of the case and screen is trash! Will not be going back to them.

ri
Review β„–89

Good customer service Highly recommend 100%

no
Review β„–90

My mom took my phone to have the battery replaced. Travis fixed my phone in less than 30min. Thank you to my mom Jeannette and to Travis!!

Ha
Review β„–91

So tru-tech in Ennis talks about customer satisfaction. They completely messed up my $1000 phone and the only answer I can get is β€œsometimes smartphones do crazy things like this” and β€œWe don’t know how that could’ve gone wrong”.My speaker phone was working just fine before they replaced my back glass. I even made a phone call on speaker in their parking lot before bringing my phone in.I leave the store after getting my back glass fixed, and no one can hear me on speaker phone anymore.No answers, so solution, and no refund. I’m all for supporting local businesses. But not when you don’t have a solution for your own mess up.The only point he could really make was that it β€œlooks better” than it did before it came into the store.$120 to replace my back glass and now I can’t be heard over FaceTime, speaker phone, or in videos (for example Snapchat). As a mother of a 2 year old in the middle of social distancing... things like FaceTime, videos and phone calls are much more important than the physical look of my phone. Regardless of my life outside of their store, I’m a paying customer who was definitely not taken care of to the best of their ability. Any good customer service rep knows that β€œI don’t know” is never an answer.

Ch
Review β„–92

Great ownership and customer service! They were easy to work with and everything was on-time. I love that they are involved in the community and support the local nonprofits. Thank you, Tru-Tech!

Li
Review β„–93

This place is amazing I always come here and they always fix it under an hr. I went to Dr.Screen to fix my phone screen and they fixed it but damaged my phone. I bring my phones and iPad and stuff to tru tech and they always return it as brand new. This will be where my family will come to get there things fix. Tru-tech is a place I can trust.

Ga
Review β„–94

Great price, super fast and I’m super happy I spent my money here! Phone looks great!

Ki
Review β„–95

Enjoying my phone thank you. Again πŸ˜ƒ highly recommend if you need a new phone or a repair to go to tru-tech. Good service, reliable, and trustworthy ☝️

Jo
Review β„–96

You bette go check your cameras because you were lied too. This is a sorry excuse of customer service. Not only do y’all scam client and y’all also lie to cover it up. I own a tattoo shop across the street and being a legitimate business owner #fastlifetattoos 206 s I 45 I can admit well I’ve had upset customers in my business due to poor scheduling or lack of communication. But please go look at my ratings on google and read them. I make sure my clients feel that if they were offended by our services that we resolve the issue before it gets out there. I’ve read your customer comments and all you did was pass the buck on them. To me this is poor management. I believe we have a few negative stars but I also understand we can’t make everyone happy. But for a company that won’t honor their policy and then try and make the customer look bad to save their rep is a poor business move. Boooooo

Sc
Review β„–97

Tru-Tech took 30 minutes to fix my screen on my iphone 10 the owner Travis is a nice guy and I highly recommend going to him for cell phone issues!

Va
Review β„–98

Fixed my screen twice and both times he did an excellent job! Great customer service as well!!

jo
Review β„–99

Amazing customer service! :)

Me
Review β„–100

Travis and Johnny are the ultimate best they delivered my phone to me and gave me a free charger,case and screen protector true tech is the ultimate best phone repair company ihave ever ran across

Information
16 Photos
100 Comments
4.7 Rating
  • Address:800 E Ennis Ave suite b, Ennis, TX 75119, United States
  • Site:http://tru-techcellphonerepair.com/
  • Phone:+1 469-881-1115
Categories
  • Cell phone store
  • Phone repair service
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–5PM
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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