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North Eugene Automotive
1048 River Rd, Eugene, OR 97404, United States
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North Eugene Automotive
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Gr
Review №1

Brian and his staff were very helpful and friendly. Theyre very knowledgeable about many different types of cars. I wouldnt hesitate to bring in either of our cars for service or repair work. They did a pre purchase inspection on a truck I was thinking about buying and they found some significant problems. Using their findings and the written estimate for repair I was able to negotiate with the seller to get those items fixed before i bought the truck. If Brian hadnt found the problems I wouldve been on the hook for the repairs. A hundred dollar PPI saved me at least a thousand dollars and I couldnt be happier, thanks again!

Me
Review №2

Doug, Shelly, and Brian are great people who really stand behind their work. They were very patient and went above and beyond to answer all my questions. Its a relief to finally have a good place for car repairs.

Da
Review №3

They did an absolute fantastic job adjusting the carb and timing on my van, it now runs like a top! Very professional and reasonably priced. I will definitely be returning in the future for all my classic vehicle needs.

Ji
Review №4

I came in b/ c I had lowered power. The estimate was to replace everything in the car. Rack & pinion steering, radiator cap, cat converter, head cylinder. I dont think they thought I had the money. I left.

Br
Review №5

I’m not much of a car-guy, and always had a hard time finding someone to trust with my car decisions. North Eugene Automotive always performed top-quality work and gave me honest feedback on things I needed to get done, and things that I could get done. Never hesitated to trust the work done here!

Ry
Review №6

Asked them to work on my car, they had it fixed in hours (small fix but big issue) for 60% of what a large shop wanted. They went above and beyond and I will be going here again in the future.

Is
Review №7

Theyre generally pretty good. I brought in my car recently because the starter went out. However, it took about four days to fix it and when I got it back, it wasnt running right and the antennae was bent. They never tested my car to make sure it was running how it should and they didnt try to fix what they did to my antennae until I pointed it out to them and asked that it was fixed. Ill come back because they did do a good job, but Im definitely a bit skeptical after this last visit.

Da
Review №8

Reasonable rates, service writer (Kasey) knows about vehicle mechanical and electrical systems and is able to explain any repairs that may be needed. Also, owner Brian Slater is a good, honest, and up standing man. I have taken my personal vehicles to North Eugene Automotive (they recently worked on my wifes Ford Escape). This is a good, trustworthy shop. Brian also sells cars. In addition to newer model cars, he also has some cool older vehicles (60s and 70s) as well as former police intercept cars!

Ja
Review №9

They kept telling me they would work on my car the next day, and every time never did. They called me and told me it needed a head gasket. Next thing I know they tell me it’s a valve cover gasket hoping I wouldn’t know the difference. Well oil leak not fixed, and car started popping a plug and running on 3 cylinders. They got my car to run but with problems, and lied about the oil leak. I would of brought it back but I couldn’t have them keep it another 2 weeks and lie about when they would fix it. The mechanic is a crook.

Tr
Review №10

Awesome shop! Highly recommend

Fa
Review №11

Happy with all the work so far. I had a radiator replaced, an oil change and some other work. I didn’t care for the way they billed me. 19.95 for oil change + 8.13 oil filter + 17.90 for conventional oil, totaling $45.98. I personally wouldn’t bill it like a 19.95 oil change, these being the total charges 45.98. Just for the oil change portion of my bill. But the service was good and they took care of things I asked for.

Jo
Review №12

I like type of vehicles here. Many are pending service

Lo
Review №13

The few times Ive shopped around, Brians estimates have been much more reasonable, and the work gets done well! Very highly recommended.

Jo
Review №14

Just a quick note of thanks to everyone at North Eugene Automotive - friendly and competent service, good communications, and most of all, quality work. My car was vandalized and they did a great job with repairs. Thank you very much! - John B

Be
Review №15

One of the best experiences I have had in Eugene. Found out there was an additional problem with my car and gave me a referral with a discount to another shop that had the tools do the repairs. The owner is a very honest guy that goes out of his way to take care of his customers. I am very impressed with his business.

An
Review №16

This is my go-to auto repair shop. I’ve worked many times with NEA over the past 5 years, and have always been dealt with honestly and fairly. Rates are competitive, and you can feel the earnest dedication in their technical staff. Good shop, check ‘em out!

Li
Review №17

Honest, reasonably priced

Ni
Review №18

Trustworthy skilled mechanic with great work ethic and fair pricing.

Ka
Review №19

I asked the Facebook world where to take my car for timing belt and water pump replacement and multiple people raved about NEA so I called and got a quote. Not only was it the best price in town, but they were very helpful with working with my busy schedule to get my car in and out.Every person we interacted with was so friendly and helpful. Casey kept me updated nicely and was very helpful on the phone. The work done was great and a fair price. I’m so happy with how it turned out, and I’ll definitely be bringing all my future business there!

An
Review №20

Cant say enough great things about Brian and the whole crew at north Eugene automotive! Took a serious car problem and gave me a working car much quicker than the average nation wide chain I think. support your local chains and business !

Ac
Review №21

Brian and Co. are the best in town. Honest, respectful, and ethical. What more could someone ask of a mechanic and used car salesman. I love my rebuilt 2002 ford GT Mustang. It runs great. If I have questions, Brian doesnt hesitate to answer. I have had car repairs done there even before I bought this one. You cant go wrong!! Thank-you NEA!!!

Li
Review №22

My visit to Eugene began in a very upsetting way, by crashing into an armchair that must have fallen off another vehicle and was in the center lane of the Beltline. I am so grateful that my relatives here told me to get my car to North Eugene Automotive ASAP. I couldnt have asked for a better car repair experience, especially under the circumstances. Extremely friendly, honest, genuinely helpful service, thanks so much! - Lisa Ryan

Am
Review №23

Wow! Excellent customer service! We bring all our cars to the crew at North Eugene Automotive. I highly recommend them they are trustworthy and great at what they do.

Da
Review №24

Great people. Customer service. Reasonable prices. Used them several time. Lot of friends and family swear by them.

L
Review №25

I have been a customer of North Eugene Automotive for over 27 years. This company has the highest ethical standards I have ever come across in car service & repair. Diagnostics rarely cost anything because they know almost immediately what needs repair. Only repairs that are necessary are recommended and often I am told at the next service such and such should be done.Never if you dont fix this right now and pay $$$$$ your wheels will fall off Yep, Ive heard that from one of the most reputable tire companies in the business. North Eugene is simply the best. I cant figure out why you would go anywhere else.

He
Review №26

A very honest and hard working crew. I drive all the way from Springfield so I can use this shop. To Brian and crew I say thank you for the work you do.

Er
Review №27

Amazingly quick and excellent service. Nicest folks. Highly recommend.

Ch
Review №28

A true Car Whisperer! North Eugene Automotive will listen to your cars needs and fix those hard to find problems sometimes even with a stethoscope. They will diagnose and care for your car like a doctor does patients with perfect bedside manner. I am a repeat customer and wouldnt go any where else. Great friendly service!

De
Review №29

One of the best, most honest and trustworthy mechanic shops in town! He offers fair prices and great work.

Er
Review №30

Great mechanic Reasonable price

Sh
Review №31

First and foremost, knowledgeable. Immediately when you walk in, you know youre in good hands. They tackle the problem without making up extra needed repairs or over-charging. This is a highly ethical place. They want return customers. And in order for people to return, they need service done right the first time. No scams, shams or wam-bam-get-outta-heres.

Bu
Review №32

I bought a 1993 Honda Civic DX from North Eugene Auto. It had a larger, rebuilt engine. When I bought the car, I mentioned a few things that the car needed, like an oxygen sensor. Brian Slater fixed them for nothing.I could not get the check engine light to turn off. I took it to two shops and they got the code, but could not figure out how to fix it. So six months after I had purchased the car, I took it back to Brian to see if he could figure out the problem. He and one of his mechanics spent a couple of hours and the light would go off and go on. Totally frustrating. So he called a shop that specialized in Hondas, and they came over and took the engine control module apart, and found a burned out resistor, which they replaced and voila! the light went off. I asked Brian how much I owed him and he said nothing.What a surprise. An honest used car salesman. A guy who stands behind what he sells. If you are looking for a reasonably price used car, I would definitely check North Eugene Automotive.

Se
Review №33

Good HONEST mechanics. This is the only place I take my vehicles for the last three years.

Da
Review №34

Very Helpful, had a volvo part that needed fixing and they took the time to help me out

Bi
Review №35

Had an oil change I paid for at a charity auction. They acted like I was getting something for nothing .. poor attitude IMHO

Ma
Review №36

Possibly not the cheapest in town, but you get what you pay for. Their repairs stay repaired and they give you the straight scoop.

Ma
Review №37

Helpful staff and great work!

Mi
Review №38

Trust them very much.

Jo
Review №39

Solid shop the two times Ive been.

Mi
Review №40

Fast friendly service

Information
11 Photos
40 Comments
4.7 Rating
  • Address:1048 River Rd, Eugene, OR 97404, United States
  • Site:http://northeugeneautomotive.blogspot.com/
  • Phone:+1 541-688-1917
Categories
  • Mechanic
  • Auto electrical service
  • Auto repair shop
  • Auto tune up service
  • Brake shop
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:Closed
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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