Highly recommended company with informed staff who are willing to spend time with customers to ensure ideal outcomes. Sales to installation staff were great. Will use again.
Gardners is friendly and informative. I would highly recommend it to others.
My email with two simple questions was ignored. The product was fine but I was not told that it would be easily damaged by Sun which evidently it is and its going to be in front of a slider door. The installer gave me little one inch pieces of metal in between each room. He installed them poorly so when I ask for a redo they gave me the proper ones which look a lot better and covered a big problem that obviouslyhe didnt care to cover with the small ones or talk to me about.The installer did a care-less low-skilled caulking jobof almond caulk on dark flooring which looked awfuland had flaws where moisture would get in and moldand bacteria would grow. They offered to redo it but he was just going to use the same method with his finger and the same tube, not acaulking gun, so I asked for the tube and I still needto get around to doing the completion of the job myself.
My new carpeting looks great! The crew that installed it was very professional, prompt and efficient.My contact with the staff at Gardner was polite and professional. I would recommend Gardner to anyone.Thank you.
I was helped from beginning to end on this project. My mom passed away and left me with two houses and a lot of improvements to do. And with flooring and no eye for design I need serious help! I so appreciate all of your assistance! And the install was perfect!!! Thank you so very much!
Renelle provided professional and efficient service for our flooring needs. She was easy to work with and communication was excellent. Our flooring arrived earlier than expected, which was a bonus.
I was very happy with my whole experience at Gardner. I went to two other carpet places first and was not impressed by the sales staff. Aowyn (sp?) at Gardner steered me right away to the appropriate carpet. I liked the color that was on sale and when it turned out that the sample was mislabeled she gave me the sale price anyway. Her advice was very good when she did the home visit. The installer Cary was excellent and both he and his assistant were nice people. And the whole thing ended up costing me $600 less than the quote I got at another store!
Jamie of Gardner Floor Covering was very knowledgeable of the products they sell. She was very helpful in us picking out what we wanted as she understood exactly what we wanted and needed. She is very cordial and great to deal with. In fact the whole staff there are quite friendly and welcoming.I would highly recommend anyone needing flooring to check them out.
Matt was great to work with. His product knowledge is second to none and he was always timely with appointments and phone calls. I like supporting a small local company especially when their prices are fair and the quality of work is excellent. Thank you Gardner Floor Coverings!
Staff was friendly and helpful. Had the product I wanted in stock and was able to pick up next day. Would recommend and use them again.
After several weeks of looking for a transition piece between which was an irregular line of flooring, I found someone to help me at Gardner. He explained how the transition strips would work with a curve and gave me advice on how to install it that would work. My order came and quickly. I took it home and it looks great!
Gardener Floor Covering recently provided and installed Marmoleum and carpeting for us. They guided us through their wide selection of products with professional attention and personal service. Now we are ordering window blinds from them. We are pleased with the quality and price choices. Installations went smoothly and quickly.
We had a fantastic experience with Gardner Flooring. Danna Cvitanovich helped us through the complete process. They kept to their timeline. The flooring is amazing! Very happy that it is complete. Kuddos to the guys/gals that install flooring for a living. I had to go back to the office for some rest. I do appreciate all of the Gardener Flooring group.
Jantzen is a jewel. He is tolerant, gives attention to detail and listens to his customers wishes.
Matt abs his team were absolutely stellar. They helped us make our selections abs offered expertise every step of the wayThe installers were meticulous and thoroughlyCleaned up each night. We love our Floor coverings in every roomThey were honest and delivered beyond our expectationsWe would highly recommendDebbie and Sid Leiken
Gardner Floor Covering installed beautiful vinyl plank throughout my home. Great product - friendly, fast, and affordable - I recommend them highly without reservation
Personable and professional. Delays due to supply chain problems not really in their control.
Gardner was great to work with through the whole process from selecting and buying flooring to installation.
Great personal service from Jantzen Lloyd and crew. Floor looks great, quality work from quality people!
Our new carpet and pad look and feel great...then we spilled turmeric on it, which left a big, bright yellow stain. To their credit, Gardner supported their warrantee and installed new, replacement carpet. It looks great again!We are so grateful for their integrity and follow up.Marv and Bev
Sales people were very polite, helpful and knowledgeable. I would go back.
Gardner Floor Coverings has the best and highest quality selections of floor coverings in the Willamette Valley. Their staff is extremely knowledgeable, helpful and always friendly and they always exceed expectations! I encourage everyone to look here before any of the big box stores, there are truly price points for every budget.
Super friendly staff! Very helpful and new my exact vision!
Great to work with! Got me scheduled quickly and they did a beautiful job on my flooring. Highly recommend!
Our experience was entirely one of satisfaction - All our expectations were met in an incredibly tight, demanding time line, with nothing but good cheer, professionalism and efficiency. From bid price, selection, sizing, ordering, to installation, this is what we wished we could find with every company we do business with. Once again, I emphasize our satisfaction with the entire process.
Very happy with Gardners service, advice, and installation of a new hardwood floor. We also appreciate the follow-up after the installation. We would recommend them to our friends.
Great help from staff, plenty of options, and love that I get to take large samples home to really look at.
Such great service and very knowledgeable . Will be back for my next project. Thank you so much!
On time, thorough, did a good job dealing w our carpet problem.
This experience was flawless from start to finish. Love the new floors and appreciate the work from Matt, Mike and the Installers. Many Thanks.
Expert advice, top quality materials and superior installation made our home improvement a success
Helpful staff and worked with me to find the quickest and cheapest shipping option from the manufacturer.
Great selection and--even more important, to me--great customer service! I was looking for a small amount of a hard-to-find item, and needed it on a tight schedule. This was kind of a tall order, and I was calling all over the Pacific Northwest trying to find the item in stock. First of all, they were the most accommodating and helpful of the more than half a dozen stores I talked to. (I got the feeling from some of the places I talked to, that they didnt really want to mess with such a small order. The folks at Gardner, on the other hand, made me feel like a fully-valued customer, despite the small size of the order.) Secondly, they had a FAR better selection in stock of the type of flooring I was looking for than even the stores in Portland and Seattle that I spoke with. Very highly recommended!
Prompt, thorough, courteous and CV19 safe👍
Safe, friendly, timely,had our best interest in mind,
Been all over town and found the Gardner Floor Covering and their sales associate Luke Morrow to be our choice for carpet and hardwood. Luke is very knowledgeable and competitive. We will be sharing our great experience with everyone!! Thank you!
Hardwood floor quote was very expensive, maybe it was a busy time for them. They do carry some fine hardwood brands.
Its hard to leave a good review when they dont show up for a scheduled appointment.
Best Customer Service and they did a great job putting in new carpet!
Very helpful and easy to work with people!Dog destroyed my carpet and they were prompt to help me fix it
Best place for carpet remnants of just about any size or kind.
People are very helpful and great to work with
They may be knowledgeable, but when the company is unwilling to work up a bid until you sign a contract, that doesnt strike me as good customer service.
Very friendly staff