My car air conditioner went out yesterday. I called and Chris immediately booked me an appointment the NEXT day!! I was literally in and OUT which included them having to order a part for my car! In the time I waited, they took me to get food and dropped me off! They were extremely helpful and cared about me as a customer. When I first arrived they gave me ice cold water! I knew then, I would be a longtime customer! My daughter and I are extremely blessed and grateful to have met such a Christian group of people! Not to mention it was super clean, organized, and did I say nice and professional! Every car I have will now be serviced by them! Thank you Chris and the Nice lady that checked us out! ππ½
As a first-time customer, I dropped by Christian Brothers to discuss getting my F-150 itβs 30k servicing. I did not mention to them that I had just gotten the truck from an established dealership when the truck had 28.2k on the dial. I presumed it had been serviced by that dealer, but I wasnβt sure, and I avoid dealership services if possible. So the nice gent at Christian Brothers looked up the necessities, and said it might run $200 or so, depending on what they found. Thatβs certainly substantial cheaper than what a dealership would run, so I booked.They were ready for me when I arrived for my appointment, so no wasted time. Their technician sent me updates, with photos, as they proceeded, to include wear on brakes, filters, etc. When I review ed with the manager at check-out, he said the filters looked new (they were), and that the total for the service was $76 and change. That was proper, expert, expeditious, reasonable, and HONEST service. Additionally, their facility is very nice. This will be our family service center.
I am traveling a lot with work lately and my wifes air conditioning wasnt working in her suv. The staff at Christian Brothers were extremely helpful. They quickly diagnosed the problem. The part had to be ordered so they got the air conditioning working over the weekend while she waited on the part and installed it quickly once she returned. The price was very reasonable as well.Im sorry I cant remember the mechanics name but he took the time to explain things to me after explaining things to my wife even though I was more than halfway across the country. He was very kind and patient. We confident that we have found the shop that we will use for all of our services.
Christian brothers automotive in evans really did me a huge facor getting my niece car back up and running after her water pump went out on the highway fair prices and quality and timely service cant recommended these guys enough. Thank you
Very nice staff personable and pleasant to deal with. They keep you informed when your vehicle is ready unlike some places you have to keep calling in and checking. My vehicle has always been ready as promised.
I have been a customer of Christian Brothers for over a year now and I have been satisfied with every service. They are quick, reliable and knowledgeable! I always speak with Chris Miser and he never steers me wrong! Thank you CBA!
I had an awesome experience at Christian Brothers. I needed some general maintenance done on my car; they were timely and professional! They have earned my familiys business.
Best experience I have ever had at an auto mechanic! Solved my issue and went above and beyond to provide great service. They made sure that communication was phenomenal and kept me updated every step of the way from start to finish.
Very polite and nice staff. They were able fix an issue with my brakes that another shop failed at. While they are kind of pricey, you get what you pay for. Would recommend for a job well done.
The folks here are straightforward and honest in their dealings. Theyre friendly and weloming. Their space is clean and tidy, too. Having car trouble is really stressful, and the folks here definitely make the process of dealing with it easier.
Very professional service. They inspected every major parts of my car, and give nice suggestions for the maintenance. The price is also fair. I have recommended to my friends.
From the moment I scheduled the appointment, to the very end of my service, I was extremely pleased. Everyone was so nice. Very thorough inspection. They send you a diagnosis of the vehicle and let you pick if you want them to replace or not. This takes customer service to the next level! Happy customer! Will be back. Thanks team!
Excellent service, excellent team! They make you feel like family by providing accurate and trustworthy diagnostics & suggestions. I often refer to them as the βcredit unionβ of automotive repair because they truly embody the ideology of βpeople helping peopleβ.
They were very pleasant and helpful. Unable to work on my type of car (street rod) but referred me to someone who does.
Great place, wonderful people so nice and caring. Looked at my car and new what was wrong within 20 minutes. Gave me a fair price and they even gave me a ride home and picked up back up after my car was finished being repaired. All work is backed by a 3 year warranty or 36,00 miles. Will definitely be back if I have any car problems while i am in Georgia!!
I canβt give enough stars for this business! They are friendly, on time, courteous, precise, honest and so much more! I wouldnβt take my truck anywhere else to get it serviced and worked on; they are exactly where you want to take your car to have it fixed and care for.Great place! Definitely recommend!
Since day one, they have provided exceptional service. CBA has an awesome staff that is always courteous and professional. This is the only place that I will bring my vehicle. They are the best!!
The service was amazing from start to finish. Everyone was friendly and so nice!! They definitely have our business going forward!! I recommend them for allyour car repair needs
I really enjoyed taking my car to CBA. The staff was extremely friendly and knowledgeable. They took my car in at the scheduled time, kept me updated on what was going on, took pictures of the issues and posted them in the report, repaired the problems, called me to let me know it was ready and had it pulled to the front and ready to go when I arrived to get it. They were very affordable! I highly recommend them to anyone looking for quality vehicle service in the CSRA!
Excellent service!!! Mr. Mike and staff are really nice and friendly. I highly recommend you get your car service done here!! I will be going back for any car service I may need in the future. Thank You for your service CBA!
I have been using CBA for several years, they have always been an exceptional company! I would recommend them to anyone needing any repair/maintenance no matter how small. They have a wonderful staff!
Extremely professional and courteous. Did not charge an arm and leg for their services. Highly recommend this place. If we are still here for future services, they have earned our business.
Sweet people that went above and beyond! I will definitely be bringing my other vehicles here as well. It was a very clean and comfortable wait... a couple dollars more than other places but was definitely worth it.
Took my Excursion in there and they were the only ones who could find the issue. Taken it to many other shops and no one has found it. I love that Chris and Doug wanted to take just a bit longer to find the issue and they did! They didnβt charge extra for the time either. They were also doing some repairs for an elderly woman as well. She Didnβt have a lot of $. I know she left with the work complete! What a great bunch of guys and gals working there.
Recommend this business for repairs on cars..keep you posted what they are doing, repair quickly..outstanding customer service..had a Thank you note with candy in car.
I chose this business based on the great reviews! I was not disappointed! Very professional service and high tech! Photos were sent of my vehicle and all services done. The prices were very affordable and the technicians were very knowledgeable. I would highly recommend this company.
Great customer service- only reason I didnt receive service was because they dont allow you to bring your own parts.Labor prices are fair and they give quick estimates.
Youre at a disadvantage when out of town and need auto repair asap. Two dealers told me I would have to make appointment and return at a later date. I explained my situation to CBA, they worked me in and performed needed repairs while I waited. I was there a long time but they offered shuttle service several times, kept me updated on repair status and were very courteous. Repairs were properly performed with no issues, and they prevented me from missing more work and going through the hassle of renting a car. I really appreciated the service from CBA.
Thank you for helping me find out that another local shop didnt do a great job with replacing my AC not once but twice. I do recommend you guys to others. Staff was nice and professional. Wish I wouldve went to you instead of the other shop from the beginning. Now I have a place to go to.
I just took my car to be serviced today for an oil change. Not only was I greeted with the warmest smiles but with untouched customer service. They made me feel like I was family. They were very knowledgeable and quick. Iβve never had better service anywhere than here. When my car was done, they had it parked outside the door for me and inside was a small Thank you note with candy in a bag as well as to my surprise a small teddy bear with a t-shirt with their name for my toddler who wasnβt with me at the time in his car seat. Iβve never in my life ever had someone go above and beyond and even more so appreciate me as a customer. If you want an excellent experience, and top notch customer service go here. You wonβt be disappointed. I wonβt take my car anywhere else from now on. Customer for life.
Just got here and they were super nice and ready to help me. Super professional with every single customer that walked in the shop.
Just left there after having them repair a no-start issue on my old Land Cruiser. They couldnβt have been more professional or better at communicating. Iβll def be using them going forward. A great (superior in imho) alternative to the car dealer with more personal service
I needed a repair on my truck. The estimate and turn around for the repair was great! Very professional and will recommend to anyone. Thank you and I will be back.
Outstanding customer service and prompt time for the work on my vehicle. Best shop in the CSRA!
I took my husbands car in this morning to be serviced as we are planning a vacation in a couple of days. When I arrived, I was greeted immediately and taken care of. They even dropped me off at work. They constantly stayed in contact with me via text and call! The best part was being able to pay online, receive a DETAILED inspection report and receipt all electronically!! I highly recommend Christian Brothers! Thanks Ken for the awesome service from you and your staff!!! We will DEFINITELY be back!
Extremely helpful and professional and very very courteous! Would recommend them to anyone in area
Very impressed with their customer service and overall feel of their facility.
Very friendly and professional staff that always do a wonderful job on my car
UPDATE:Well, we used them again as I said in my originalpost, and itβs been absolutely terrible. We took another vehicle here due to our previous βpositiveβ experience. We have taken it there FOUR times, they fix it, and each time we have left, a check engine light comes on and we have to take it back, WITHIN MINUTES OF LEAVING. We are now out thousands, between all the trips, and I just got an estimate today and it is for an additional $1,700.00.With our truck, I felt like they were being so kind to be honest and tell us it was fine. Now Iβm wondering why they have told us the same thing, multiple times with this vehicle, only to then have us pick it up and take it right back after they have βcompletedβ their work. Very, very upsetting.Will never go to this place again. And will never recommend them.Go elsewhere.Original post:We were traveling through the area and had our tow vehicle stop running abruptly. My husband tried to trouble shoot, and replaced the fuel pump, and it still wouldnβt start for us. We had it towed to this location, a little weary as we donβt know recommendations for this area.They called to tell us that the truck started up just fine, and they saw no issues. We still wanted them to run a diagnostic to ensure that we werenβt left without a running vehicle and so they did. Still no issues.I was so grateful for this company to tell us the TRUTH. Quite honestly they could have told us anything and we wouldnβt have known, and it speaks hugely to their companyβs character to not βfixβ a vehicle that didnβt need to be fixed.I have recommended them to everyone we have met in that area, and will use them if we are in that area again.
Fast turnaround at a reasonable price.
On two separate occasions, I have needed last minute work done on my vehicle before out of town trips and Christian Brothers has saved me both times. Chris and CJ have been amazing in taking care of my needs and were so pleasant, professional, and up front about the repairs needed.My mom always took her vehicle to a Christian Brothers location near where she lived and theyβve always taken such good care of hers and I understand now why she would never go elsewhere.They will continue to be the only place I trust 100% for the life of any car I own. β€οΈ
I absolutely adore this place. Everyone is so nice and so professional. They are very communicative when discussing pricing and if they find something else thats wrong they show you what is messed up and discuss with you whether or not you want them to repair it after they give you an estimate. It is a very efficient process and Ive never had a bad experience. They also give out free water and sometimes cookies ;). 10 out of 10 recommend.
My car battery had been giving me tons of issues since March 2020. I took it to the dealer several times for diagnosis but they couldnt ever find anything wrong. So I did a Google search for auto electricians and Christian Brothers Auto (CBA) popped up first. During this time, I was about to have my car towed because my battery died...again! So I asked the tow truck driver whether they had heard of CBA. He said that yes, and that they did very good work and were very reputable. After I made the initial appointment via their web form, Kristi sent me a followup email almost instantly. She kept me updated about everything they were doing each day. I never had to call to inquire about anything. I also love that the inspection report they sent me was available online and that it provided photos of every item they inspected. That added a special touch to the work they did! My husband and I have decided to make Christian Brothers Auto our go-to auto shop for future repairs and maintenance. Thanks CBA!
One morning I had an oil change. I went about my day running my errands. Long story short. A part was not replaced properly, I was on the other end of town. I called a couple of places to try to help me, no one could fit me in. Paul at Christian Brothers told me to come in and they would make sure I got home safely. Even though they were busy, he got me in, took care of my problem and was gone less than an hour. It helped calm my panic and possibly saved my car from serious issues. I will definitely be coming back and refer them to others!
Have recently moved back to town, and they worked on my truck in short notice and did a great job. Will use again with no hesitation
Ken Lucas and his knowledgeable crew have done a great job of getting my truck back into good working order. Straightforward pricing and quality craftsmanship. I highly recommend Christian Bros. Automotive in Evans, GA
Christian Brothers Automotive got our van up and running the same day as we were preparing for a road trip to Cooperstown, NY. They diagnosed the problem, quoted us a fair price, and had the work done in a few hours. Their customer service was friendly and the person at the desk explained everything and answered our questions thoroughly. Thank you!
Super nice folks and they even have a shuttle service so you dont have to sit in the office waiting. Its a great idea to reduce COVID exposure and increase convenience.
Very good establishment. Wonderful customer service. Very friendly, informative, great contact and information on everything they find and do. Would highly recommend them.
MY HUSBAND RECENTLY PASSED AWAY DUE TO COVID & WHEN THE TIME CAME TO MAKE SURE MY CAR WAS IN TOP FORM FOR A 2K+ TRIP ALONE, I KNEW EXACTLY WHERE TO GO.....CHRISTIAN BROTHERS & BRANDON JACKSON. BRANDON HAS TAKEN CARE OF MY VEHICLES FOR ABOUT 10 YEARS & HAS ALWAYS BEEN PROFESSIONAL, FRIENDLY, & FUN. CUSTOMER SAFETY IS ALWAYS HER TOP PRIORITY. WHAT STARTED OUT AS A SIMPLE TRIP PREP ENDED UP BEING A MAJOR REPAIR THAT WOULD HAVE LEFT ME STRANDED SOMEWHERE ALONG THE WAY HAD I NOT BROUGHT IT IN. THANKS TO MR. STEPHEN SCHAPPELL, BRANDON JACKSON, & THE AMAZING MECHANICAL TEAM, THEY ALL WORKED TOGETHER TO MAKE SURE MY TRIP WOULD BE SAFE. I SAFELY ARRIVE IN AUGUSTA, GA, AND MY CAR HANDLES SO MUCH BETTER NOW THAN IT DID BEFORE. THIS TURLY IS AN EXAMPLE OF YOU NOT BEING AWARE OF PENDING TROUBLE DUE TO SLOW DECLINE IN PERFORMANCE. WORDS CAN NEVER EXPRESS THE LEVEL OF APPRECIATION I HAVE FOR MR. SCHAPPELL AND CB FOR ALL THAT WAS DONE FOR ME. MR. SCHAPPELL, YOUR COMPASSION FOR PEOPLE, AND DESIRE TO MAKE A DIFFENCE IS A QUALITY THAT IS RARELY SEEN. YOUR DEVOTION IS SEEN THROUGH THE ACTIONS OF YOUR ENTIRE STAFF. BRANDON TOLD ME MONTHS AGO HOW MUCH SHE LOVES BEING AT CB. I AM BLESSED TO CALL HER MY FRIEND AND ONE OF MY GUARDIAN ANGELS. HER EXPERTISE, CARE AND DEVOTION TO MAKING A DIFFERENCE FOR ALL CUSTOMERS IS A WONDERFUL ATTRIBUTE TO CB. THE TALENTED MECHANICAL TEAM AT CB ALL QUIETLY WORK BEHIND THE SCENES AND THEY ARE NO LESS IMPORTANT. THEYRE THE ONES WHO PUT THE GOLDEN TOUCHES ON NOT ONLY MY CAR, BUT EVERYONES CAR TO MAKE SURE THAT ALL ARE SAFE ON THE ROAD. THEIR EXPERTISE AND ATTENTION TO DETAIL FAR EXCEEDS EVERY OTHER REPAIR FACILITY. THEY ARE ALL ANGELS SPREADING THE CB NICE DIFFERENCE EXPERIENCE AS WELL AS THE CHRISIAN LOVE FOR ONE ANOTHER. MR. SCHAPPELL AND HIS ENTIRE STAFF ARE TRULY MAKING A DIFFERENCE NOT ONLY IN THE AUTO REPAIR INDUSTRY, BUT IN THE LIVES OF EVERYONE THEY TOUCH.
Unfortunately had to do full engine and transmission swap on my 2015 Dodge Caravan. CBA was extremely helpful, polite and had excellent communication throughout. They had all the parts ordered and job done in a week. They must have felt bad for me because they fixed my power window in the van for free as a surprise. Probably on par with dealership prices, but you get what you pay for and is well worth it. Excellent warranties on the work. Felt very confident for the whole process Would recommend to anyone for any job.
It was my first time at Christian Brothers and I had a great experience. The front office staff members treated me with respect and were so friendly. The mechanics fixed the issue I brought my car in for and kept me informed while they were working on it. They also completed a courtesy inspection just to make sure my car was in great shape. The waiting room is comfortable and has nice couches, I had my laptop with me so I was able to get some work done while I waited. My car is running better than ever and I will continue to trust Christian Brothers with my car maintenance needs. (Definitely had a much better experience here than at the Car Dealership shop!)
I recently used Christian Brothers Automotive for an oil change and service. Their customer service was phenomenal. I was greeted the moment I walked through the door. They communicated their expectations for length of time required to complete the oil change and kept me updated during the service appointment. The waiting room was clean and comfortable. The staff was friendly.When I got home I realized they left teddy bears in each one of our car seats for the kids. Definitely above and beyond, but truly made a difference. We will be using them again!Way to go Christian Brothers!!!
From Oil changes to engine mount replacements I have always received A+ service from the Service writers and techs at Christian Brothers. Great prices and warranties compared to Local Dealerships. Keep up the good work!
Used services multiple times and they are constantly adding and charging additional services that are necessary. I take it to another mechanic with no issues. They can do the repairs without having to add additional charges or maintenance.
Christian Brothers helped to fix a repair in the seal of my trunk. They identified the problem and repaired it at a reasonable price and provided me with quick, efficient service. Felt good to know I was getting the work I needed done without feeling like I was being overcharged.
If you dont know anything about cars please ask someone who does. Sure, this auto shop is friendly and welcoming. Its a cozy atmosphere. However, I brought my Toyota in for engine problems. I had the diagnostic code I received from Auto Zone for free. They still insisted on charging me $150.00 dollars for their own diagnostic. It turned out I needed new ignition coils. I couldnt afford to have all of them replaced so they replaced one. One coil, for roughly $700.00. When my boss laughed at me and explained to me what exactly they did and how much I could get a coil for I was so disappointed. Please do not let this happen to you. Had I known what I know now I would have never gone to this facility, that is just so wrong.
You guys were great. Normally, when people walk into an auto shop, they do so with the understanding theyre about to get taken to the cleaners. But not you guys. I knew from the moment I walked in your door I was in the right place. And the fact that you take the time to video or take photos to send to your customers is down right biblical. It blew me away that you wanted to make sure that I knew what your technician was seeing and what I needed to get fixed before he lifted a finger. I am very pleased with the work yall do, mechanically, technically, professionally, and personally. I cant see us taking are vehicles anywhere else for servicing. You guys are a true blessing. I will be passing your name around where ever I go. As far as the results of your work on my truck, everything seems to be functioning like it should. Drives great and straight. I am 100% satisfied and loyal to my new automotive technicians. Have a blessed day.Very highly recommended to whomever is looking for quality, honest, and caring automotive technicians.
Having your car serviced is a must, and depending on the repair that is needed, it can be expensive. But you can choose where to spend your money. We check prices for the best value. Christian Brothers continues to be reliable and reasonable. We have had oil changes and also more extensive work done on several family members automobiles and the staff at the Evans, GA location is professional and very pleasant every time. Our service writer Kristi is knowledgeable and explains in detail what the visit will entail. We feel comfortable leaving our car there, and appreciate their honesty (and cookies)!
I took my vehicle to Christian Brothers Automotive for the second time. Both times I have been HIGHLY satisfied. The staff are amazing. They are always friendly and courteous. They always keep me up to date on the status of my vehicle through text messages and phone calls. I feel like the work is done in a very timely manner. Prices are fair and I have always been happy with the results. A member of the staff even reached out to me a couple of days later by phone thanking me for my business and asking me if I had any questions or concerns. I also received a email from the owner thanking me for my business. I feel more than just a customer to them...I feel like family. I would highly recommend them to anyone and I will definitely return whenever I need service to my vehicle in the future.
I didnβt think car service could get any better, until I had my first experience here. They not only shuttled me home after I dropped off my car but brought the car back to me and gave me the convenience of paying by phone. Hands down best service Iβve ever had. I felt like VIP. They also messaged me a detailed report of my vehicle and were transparent in their costs. I also had a play by play of the service they were performing, which technician helped, and which customer service rep helped me. Thank you Ken, Kristl and Ernie for this amazing experience. I will be back.
Ive used Christian Brothers several times and each time they impress me with their consistent commitment to service. The most recent visit I tried to schedule a last minute oil change and they had no available time slots for the original time I wanted. I made an appointment for a later day that also worked out perfectly for me. A customer cancelled their appointment close to the original time I requested and they called me to let me know! I was able to get my oil changed before a long distance trip and sti leave as scheduled
Very friendly and honest service.Adding on to my original review. I have several older cars and unfortunately have been in for repairs several times over the last month. I always feel that I am getting an honest diagnosis and quality repair. The Staff is top notch and very professional. Thank you.
I got an oil change, rear brakes, and some.filters replaced. The staff were friendly, professional and punctual. I especially liked the phone updates on the progress. I will definitely go back!
I cant say enough about Christian Brothers Automotive. Id heard great things but today found out myself. Truly wonderful people. Friendly, courteous, professional and caring.
Your diagnostic fee is outrageously ridiculous. I brought my van to just be checked. I was ripped off according to a friend that looked at the paper you gave. For a company that says Christian I think you should change that name. The only thing that is really wrong 2 things. You didnt check my spark plugs or ignition coils, the only thing your paper indicated was misfire with cylinder #6. And that it needed one other thing replaced. You had me waiting for nearly 2-3 hours. Your no different than the others. You actually recommend someone pay for something you dont know if they need?? Seriously? Why not have some compassion and recommend fixing the misfiring cylinder first. Oh you got to have these other coils replaced. How do you know when you didnt even check em. Unbelievable. You all are the same. Rip people off, even when you know its wrong. I lost $125 for practically nothing. Never return!
Great people to work with
I had a wonderful experience at Christian Brothers! Everyone was very nice and professional. Kristi Munro provided excellent customer service! She is certainly a gem! One thing I loved about the environment was the Christian music playing. It was nice to be able to wait with my children without worrying about what they may hear. We will definitely continue to take our vehicle for service here!
I used Christian Brothers to tow and repair my daughterβs car. They properly diagnosed the issue and was able to complete it next day, over the New Yearβs holiday. My daughter said her car drives like a dream now, and that she doesnβt remember her car driving that well in the past. The price was reasonable, and the service advisor talked through my options for scheduling further service needs. They also have a night drop box which makes it convenient for those who work during the day. I will definitely use Christian Brothers again!
I got a quote on an air conditioning compressor replacement. Their price was 50% higher and their warranty was not as good as two other reputable repair facilities.
The staff was very kind. They knew exactly what the problem was with my car and repaired. Great place for women that are hesitant about auto repair shops. They are fair and wont take advantage of a person.
Had the unfortunate experience of losing AC in our car during one of the hottest months of the year. Christian Brothers has a great staff that maintained communication through out the process. No one likes to pay for auto repairs but they made the experience as painless as possible. I would definitely recommend them!
1. Friendly staff2. Integrity3. Everything was explained clearly4. Very accommodating to our circumstance5. Fair pricing, not looking to gouge, but getting paid for good work6. Great work!7. Kept me informed on the progress of my vehicle.8. Understood that our large family (4 kids) was down a vehicle. They did their best to get the car back to us, and made sure we had a ride to and from the shop.9. I felt like they treated me as if I was family. 10. They understand that auto mechanics donβt always have the best reputation, and they clearly strive to change that perception - and itβs working. Thanks CBA!
Awesome & Honest! So thankful that Christian Brothers Automotives opened in Evans. I took my Jeep Renegade to them and they were able to diagnose the problem quickly and get the part needed to fix it the same day. Christian Brothers provided me a ride home so I didnt have to wait and picked me up once my Jeep was ready and then was even able to pull off a last minute oil change for me as I was leaving town the next day on a road trip. All of the Staff at Christian Brothers including the owner whom I was lucky enough to meet were all extremely professional and friendly. I will be using Christian Brothers for all of my automotive care needs from now on.
Sooooo friendly and very honest. Loved that they take pictures of parts of the car and show you them on their computer so that you can see for yourself what needs to be repaired. They are not pushy at all. Just plain honest. Lady at the front desk even said βwe will text you this info so that you may discuss it with your husband firstβ. They even value shared decisions in marriage...love it! Honest, kind, and with high moral values. And their free cookies are good too!!!
This is the ONLY place that could work me in today after 2 failed alignments yesterday. The ladies up front were so caring and warm compared to a lot of other places around here. The tech that worked on my jeep was friendly and actually explained stuff to me and showed me the actual numbers on the computer. The office is super clean (and super comfy!) and so is the shop. The little things they did made such an impact! Just moving back to the area I do believe I have found a trusted and reliable shop to take my Jeep to from now on. Thank you so much
I have all of my cars serviced here. (2017 Lexus GX460, 2017 Toyota Tundra, 1997 BMW M Roadster). World class service. Text updates with car progress, unprecedented customer service, tidy service bays and spotless facility. Jami has been amazing and nothing short of kind to my wife and I both.
Friendly & professional staff - made me feel βat homeβ. They Kept me informed from the time I dropped off my vehicle until I picked it up. Emailed a detailed report - including pictures - of what needed attention. I appreciate the fact that they also play Christian music while waiting & had fresh backed cookies as well.The candy left in my vehicle as a βthank you for your businessβ was a nice finishing touch. Christian Brothers Automotive will definitely be my βgo toβ when I have problems with my vehicle. I highly recommend them!
So glad we took our car to Christian Brothers. They did an great job with our car. Made our old car purr like a kitten . They were super friendly & made it very easy on us with our working hours. Were super fast & a very reasonable cost. Thank you Christian Brothers.
Staff was friendly & very helpful! Easy to get an appointment making. I feel I received honest advice about my vehicle maintenance and they have a very comfy waiting room. Service was fast
The employees and managers are all very knowledgeable and professional in their interactions with the customers. The work is completed on time and the quality is excellent. It is indeed a pleasure to turn my vehicle repair over to a company that cares as much as Christian Brothers Automotive in Evans Georgia.
I have an 08 Honda Civic SI that had the clutch burn out on my wife. I called them several weeks before about a quote. I unfortunately did not have the funds at that time to have it repaired. After about six weeks or so, I had the funds and called to verify the estimate which stayed the same. They were very professional, friendly, and honest about the repair along with other things they found that were bad on the car. They included pictures of the bad/damaged parts and asked if I wanted it repaired/replaced and had the amount on hand. They had my car in and out of the shop very quick! They even gave me a military discount. Definitely recommend this shop to others that need their vehicle worked on by fast and honest people. You guys rock and earn your 5 stars! You have any of my business in the future. -Clay
After getting a βdiagnosisβ during a routine oil change that my Jeep needed rear brakes and rotors, I stopped by Christian Brothers for a second opinion. I was immediately greeted by the very friendly Jami, who took the time to show me the worn rotors and explain the wear in a way that even my non-mechanical mind could understand. She quickly worked up and emailed me a quote that was significantly lower than what the dealership was going to charge. So, I headed back to the shop the very same day and had an excellent brake job done in just over an hour. I highly recommend Christian Brothers and the superior customer service offered by Jami.
Very courteous, detail oriented and punctual....three qualities that are unusual to find in the auto repair industry today! Thank you for your great service. I will recommend Christian Brothers at every opportunity!
The team at Christian Brothers were constantly updating me with texts, complete with photos of my truck. Their maintenance report is very professional and easy to read. Ill definitely go back, I felt taken care of by an honest team.
Top notch in every way. Phenomenal service where they treat your car as if it was their own. Customer service like you wouldnt believe, with a great attitude and a kind, very non-condescending demeanor. Also completely inclusive and educational for a person like me who isnt very knowledgeable about cars. Amazing place. I wont go anywhere BUT here for automobile service going forward.
So, it has been almost 10 years since I have taken any of my vehicles to a mechanic shop that isnt the dealership service center, because I dont really trust mechanic shops due to past experiences. Unfortunately for for me, my Kia Sorentos starter gave out and Kia wasnt able to get my car scheduled any sooner than the following week. I needed my car fixed ASAP so I took the plunge and researched mechanic shops in my area... This was the highest rated and even so I read about 100 reviews on this specific shop (including ALL of the 1 star reviews)... My take away after doing the research was that, the worst that could happen is they will charge me a lot (but still less than Kia) but they will at least FIX my car. Long story short, I had my car towed to this shop, they identified the problem through a diagnostic (which my husband and I were already aware of because we arent completely auto illiterate lol), and the diagnostic was literally half the cost of Kias diagnostic fee, so that was nice. Again, neither my husband and I are unfamiliar with the cost of certain things (like the replacement of a starter) and we found that the price they quoted us was very reasonable. They recommended we replace some filters (which we opted to), also recommended we make a few other important replacements which will in the near future but couldnt due to lack of funds this time. Overall, we appreciated the service that we received here and Im glad I found them because I have a feeling they will save my husband and I money in the future repairs.
Very impressed with the service I received today. I have been to a few repair shops in town and this one is by far the best. The did the work as outlined and explained it all in detail. The waiting area was clean and very comfortable. I will defiantly be back and I will be telling my friends and family to go as well.
Great job π
This company does not live up to its βChristianβ values. I took my 2014 Jeep Grand Cherokee there for servicing for what they diagnosed the need for a new thermostat and the oil pressure switch. They βfixedβ my vehicle and about a month and a half later my car overheated and the engine locked up after a road trip. Being that my car had never overheated and I had just gotten it fixed we took it back to Christian Brothers and they told me that I needed a new engine because it had no compression. They did not say what exactly cause the problem but quoted me $4500 to replace it & charged us $113 for the diagnosis. We then took my vehicle to the actual Jeep dealership where they took my engine apart and did a full diagnostic only to find out that the bleeder screw was not closed on the new thermostat which led to engine failure. (Repair cost over $10,000) After explaining to the manger, Kristy, the situation she was very objective and felt as if they didnβt cause the issue although my vehicle had never had any major issues prior to their servicing and was still under their service warranty. I even asked to speak to the owner and was told repeatedly that he wasnβt available. The final time I spoke with Kristy she was rude, had an attitude and was very insensitive regarding the situation. I will never use this company again and hope that no one else has to experience such hardship with heartless, unprofessional people. If I could give them zero stars I would.
Christian Brothers is the only place I will take my car for service. They very pleasant from staff in front office to the workers servicing your car. They dont sell you stuff you dont need and they make what you do need is taken care of. The little package of chocolate they leave on your car when done is a plus!.. Very Happy Customer
Itβs the Customer-centered practice of your business that makes the difference between you and your competition. Itβs really awesome. From the customerβs perspective, itβs like going to Chick-Fil-a for a great meal and exceptional, Christ-centered experience, but for your car! Itβs great!
Great customer service. Everyone is such a delight to speak with and so very helpful. They do excellent cost break downs and even send pictures of any concerns they may have with your vehicle. I had extensive work done on my car and Kristi kept me updated along the way and called me for any further approval needed.I recommend them to everyone and wont take my car anywhere else!
Nicest Staff. Amazing service. Very Helpful, Courteous, and Kind. Love the txts that we get when the car is being worked on and the images and estimates. Great service oriented atmosphere. They go above and beyond to be helpful and let you know to come back if you need help.Thanks Christian Brothers Automotive!
Went in with my wheel crunching when I brake. Heard my concern, saw the problem and made recommendations. Having this expense prior to a trip was over wheming. Directed me to a plan to pay repairs and was approved. Thank you very much and loved the music playing.
Always focuses great top notch service. They keep you updated while working on you vehicle. They always treat every diagnosis with honesty.
Professional and courteous service!
I would definitely recommend them.The hospitality was Great as well as the atmosphere which was so welcoming and peaceful! Although I didnt get a chance to call the office back after I received a Thank You For Your Services call & text, I Appreciate the Prompt & Wonderful Service that was provided! Tameki F.
Another shop told me Id need another motor so I shopped around and Christian Brothers gave me the best price .so I took my truck to them later I was told it wasnt the engine and it was just an exhaust problem .They were honest with me and that means allot.
Friendly, honest, and reliable service. My ford mustang goes to Christian Brothers for all my automotive needs.