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High Performance Computers
622 Grove St, Evanston, IL 60201, United States
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High Performance Computers
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Gu
Review №1

The guys here are awesome and super knowledgeable on computer and laptop stuff. Above all, I appreciate how honest they have been with me. Ive taken my laptop in a couple times and theyve told me exactly what needs to be done and how much it will cost, without charging me for a diagnosis. Ive come here for the last 4 years and keep coming back every time!

Ro
Review №2

Shawn was most helpful in helping me with my computer issues. I also appreciated how, before he started working on my PC, he explained what the potential issues may or may not be and which issues could be addressed and which could not.

Su
Review №3

I am very happy with the computer I recently purchased at High Performance Computers. I have relied on them for years, and am always very pleased with their products and their service delivery. They are my go to for all things computer! I recommend them highly.

Ma
Review №4

Shawn and Alex know their stuff! I recommend them highly! Theyve been servicing my computers for at least 10 years.

Pr
Review №5

I have been dealing with High Performance Computers for years. The built my computer and have been servicing it and I am very pleased with their expertise

Pe
Review №6

I have been using HPC for years and years and years. They are so necessary to our lives. I cannot think of using anyone else.

Be
Review №7

Great local place, looked after me when I went I needing a cable, always great to support a local business, will be back.

le
Review №8

Everyone at High Performance was an absolute pleasure to work with! Shaun and his entire team were professional, knowledgeable and had excellent communication skills. I am a novice and they guided me gently into solutions as they solved each problem I had, one by one. The cost at the end of the project was gentle and far less than I anticipated. If you are in need of IT support and or hardware, you will not find a better team! I cannot recommend High Performance highly enough!!!Michael LachowiczChef/Proprietor, George Trois GroupWinnetka, IL.

Fr
Review №9

Always can count on getting my computer problem fixed unlike other usual sources like Geek or the neighborhood teenager. They aren’t the least expensive but you get what you pay for. Especially with computers. Anyone else take a computer to Best Buy or the like, leave for nearly weak, pay what they ask to only have the same or yet another problem? Well, High Performance has always been spot on with their diagnosis and repair. I don’t let anyone else touch my computers.

Ma
Review №10

Our company has benefited greatly from the expertise of Sean, Alex, and crew for many, many years. Our Real Estate company relies on HPC for service and products. We dont know where we would be without their knowledge and experience. We have used both onsite work as well as online repair and adjustments for our computers. We have also used HPC for our personal needs as well. These guys know the in and outs of every problem and every problem we have encountered as been solved! The go to place for getting the job done right! Thanks Sean and Alex for the years of confident support you have provided.Best,Margaret P Tobin

No
Review №11

They were very helpful with my issue! Highly recommended for all Northwestern students!

Lu
Review №12

Super friendly and helpful staff! Excellent resource for computer maintenance and information.

Ma
Review №13

Im very happy with the combined work they did to save years of work and transfer it to a new computer. Their advice on related subjects such as improved internet access, improved back up of files and related topics was very helpful.

Jo
Review №14

They quickly identified the problem I came in for, and completed the repair in a reasonable amount of time. They also found a few more problems with my computer and fixed those issues as well. Very diligent work. I also learned a lot about computers just by talking to the guys about how my computer was broken.

Wi
Review №15

Friendly staff, very helpful with my charger issue!

Fr
Review №16

Great service all around! I have had troubles for months getting my four-year-old laptop to stay cool and after taking it to HPC, they have it running like its brand new! Best tech experience Ive ever had. Highly recommend to anyone with hardware problems. These guys know what theyre doing.

La
Review №17

Alex, the tech who set up my office and home network is very knowledgeable and personable.I would not think of using any one else.

Mi
Review №18

Efficient, friendly, accommodating, wonderful to deal with this company, restores my faith in expertise and human nature

Gu
Review №19

As in all past experiences, the High Performance Computers staff quickly resolved the negative issues that brought me to their location. I continue to be impressed by their high level of computer expertise, and I highly recommend their skills to anyone not yet introduced to this Evanston gem.

Ri
Review №20

Excellent support and had the parts I needed to get a recently purchased hp printer to do all its functions.

Pe
Review №21

Very responsive and flexible. They are there when I need them and are fast and efficient.

Mi
Review №22

Been trying to come in to this place to buy something for the last couple days. Hours on the door say 10-7 M-F which already makes that difficult. Went there at 10:10 today, door was locked and lights were off. Quicker and easier to buy from Newegg

Ma
Review №23

Wonderful service, fair prices and great follow through.

Ja
Review №24

I’ve been a customer of HPC for over 10 years and they have consistently provided top-notch service, great advice and good value!

Bl
Review №25

Unbelievably nice people, fast affordable service, and the place to go if you need your computer fixed!

An
Review №26

These guys know what youre talking about and doing!! they are professionals

Do
Review №27

This business should be avoided at all costs. I took my computer in as it appeared the power supply had failed. After a few days I was informed the computer was cheap junk and not worth repairing. He told me the power supply and the mother board had failed ..He said the SSD drive and hard drive were also failing and there were some corrupted files. He charged me $85 for the diagnostic and told me to bring another drive so he could transfer my data. He then told me I should buy a better computer from him as name brands never lasted more than a year or so. His offer was for a new unit with an Intel 3 processor with 8 gigs of ram for $900 to $1200. I told him I could get an 8th generation Intel 7 computer with a 224 SSD and 1 terrabite back up drive with 32 gigs of Dimm 4 memory for the same price. He said it would be junk and I was making a mistake. This is my wifes computer and I had mentioned she worked at Northwestern. He found her email in the data and sent her a message stating I was passing down my one year old Intel 7 computer (with her agreement which he didnt know) and buying junk. He requested a meeting with her to demonstrate my errors. She was offended. He then charged me for 2 hours for transferring the data as he said it had to be done manually.I decided to have other experts examine the computer. The results were as follows:Power Supply-good, Mother Board not working, SSD drive perfect, Back Up hard Drive-perfect, no corrupted data.When confronted he denied everything but did not charge me for the 2 hours.This company should not be in business. They will overcharge for work not needed and are most interested in selling their own low performance computer. Unfortunately most people are not sufficiently knowledgeable to know the difference.I have never left a negative review before for anything but felt this was too important to ignore.

R
Review №28

The Best in Evanston- by Far

Ju
Review №29

Knowledgeable. Fast turnaround.

Sh
Review №30

Called upon Shawn and the HPC crew to build a custom desktop for our office. Although a list of requirements was already prepared, Shawn wanted to know the nature of our work, to ensure the best computer was built, as opposed to just blindly following a list of parts.Like a great chef knows their cooking, Shawn knows his own computer work.Not only do they build (and upgrade and repair) computers, they take their service beyond the traditional. They offer home/office calls for repairs, and also when performing upgrades (specifically HDD upgrades) will transfer all your files to the new HDD, so when you fire up your machine next, its just like working with your old machine. Everything just as you left it!Also, if there is a low/no cost alternative to certain fixes, they will make sure to mention it, so theres no price gouging or money grubbing attitude there, either!Highly recommended.

Ke
Review №31

Great pricing, and knowledgeable staff

Ch
Review №32

The monitor on my first build wouldnt turn on. Turns out I didnt plug in the video card properly. Wasnt charged. Above and beyond. Thank you.

Information
12 Photos
32 Comments
4.7 Rating
  • Address:622 Grove St, Evanston, IL 60201, United States
  • Site:http://hpcev.com/
  • Phone:+1 847-475-9883
Categories
  • Computer consultant
  • Computer repair service
  • Computer store
Working hours
  • Monday:Closed
  • Tuesday:10:30AM–5PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:10:30AM–5PM
  • Sunday:10:30AM–5PM
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