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Office Depot
2722 Green Bay Rd, Evanston, IL 60201, United States
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Office Depot
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Lh
Review №1

Great selection of school/office supplies. Well organized and the workers are friendly!

El
Review №2

I also would like to add from my previous review that Office Depot refused to offer me any opportunity to come in to the store and take a look to see if they could repair the printer. If they do not believe in the reliability of HP printers, and they will not help you repair them I suggest they do not sell HP PRINTERS.

To
Review №3

I went to the copy and print center with some questions about a project. Crystal was very informative and helpful. The employees in this store are very polite and helpful.

Al
Review №4

The salespeople at this store are unbelievably pushy, and even condescending when you dont take their advice. I was in to pick up and order I placed online, and within a few minutes, they attempted to guilt me into purchasing 3 different pieces of software that I dont need, and then copped an attitude with me when I said no thanks. I work in tech and dont need a retail employees guidance, but they would not take no for an answer, and told me Ill probably be back there with a busted computer in a few weeks because I passed up on their attempt to sell me virus protection.Then, I asked them to point me in the direction of their external hard drives, and the salesperson just grabs one from behind the counter and starts ringing it up, as if I was going to buy something without even looking at it. It was a brand I specifically do not want, so I stopped him, said no, I want to browse them and he scoffed and told me he knows its their best deal. It was not a good deal, about twice what a HD that size is worth, so I told him to forget it and left. This is the kind of behavior that leads people to shop online. I trust consumer reviews far more than I do a desperate salesperson with an ego. I wont be back.

Br
Review №5

Man who appeared to be the manager wasnt wearing his mask, he was blocking the way to the printers we were trying to get to and got aggressive when asked to put it on so we could safely pass him

Da
Review №6

Update to four stars. I was in there last week and their customer service has dramatically improved. Maybe its because it was back to school time, I dont know. I got really good customer service. I got help from a manager returning something that didnt work, and then I got help from an employee who was very knowledgeable about routers. He really helped me a lot to choose a good router.The old review was that customer service at this store was really bad. That seems to have changed. Thank you!!!

Br
Review №7

This is a great store! They take time to really help you

Li
Review №8

I am still in shock at what a horrible experience i just had in this store. These employees need to be fired. As soon as i walked into the store and went to the print area, no one acknowledged me and when they did it was with such a look of contempt. And their attitude matched their look. I was trying to do a custom print job for a charity for children. Another office depot said they could but its very far from my house so i came here. The supervisor whose name started with a J refused to even work with me. She was rude and condescending like Ive never been treated before. She flat out said i wont help you, you can go elsewhere. So now ill never shop at any office depot again with employees like this

La
Review №9

Very friendly every time I have gone there and I have been there at least a dozen times. I am interested in learning more about the shared work spaces they are building.

Jo
Review №10

Great location, good selection, staff usually helpful for finding things, usually very quick checkout, and solid promotions (often 10-20% off for toner or purchases over $50). My only complaint is I wish they were open later than 6pm on Sundays since I often go by there on way to Wilmette library or Whole Foods Mkt, which are both open until at least 9 pm.

Be
Review №11

Its an easy place to shop. Great deals on computers! Good clearance items.

Ma
Review №12

Convenient location, decent stock but not easy to find things. Can get assistance if you ask but have to be proactive.

El
Review №13

I have visited this location twice in the last month. On my first visit the staff seemed interrogative. Upon five minutes of my entering, I was asked what I was looking for. On this visit I purchased a portable charger in which was what I was looking for. As I approached the counter I noticed a woman who could be no younger than seventy buying something for her printer. As she was exiting, it seemed as if since she was no longer purchasing ;she was hurried along. Like most do she brought her printer in to ensure she got the exact item she would need. Upon the start of my transaction I noticed the woman struggled a bit to lift and get her printer and now bags to her car from off the counter. Plenty of staff were around but no one offered assistance . I offered to carry her things to her car however she denied my request. I made my purchase and made my way out of the store. On my second visit I walked in to scan possible items I may need in particular a laptop. I walked in and immediately was followed and asked in a strange tone if I was looking for something specific. I responded, I am just scanning for now. After only two minuted an older African American gentleman approached and asked in a creepy way if I worked at Whole Foods after reading my hats label. I responded yes in which prompted him to give an distrusting nod. I was in the store checking out everything from backpacks to chairs and lastly computers. It took about ten minutes and the entire time the same man followed me around. Sadly, he didnt even try to hide or be discreet as if he wanted me to know I was being watched. After a few minutes of feeling harassed I decided to purchase a back pack in which I did carry the entire time. I feel I do need to mention that I walked in with a Whole Foods bag filled to the brim. I walked to the counter in which was foreign to me being that this was my second visit in a lifetime. I noticed you would have to go around the counter to enter the location of the cash registers which is toward the exit. Upon doing so a man approached me and I noticed he he the same man that rang me up on my last visit. He asked politely to see the backpack which funny enough had all compartments open. I guessed he would expedite my purchasing process. Instead, he flipped the bag upside down and had a total tone shift. He checked all compartments and I guess couldnt find any stolen items. He then proceeded to reach out and practically snatch my Whole Foods bag in which he did search. As he did so he murmured, just making sure you didnt put anything in here. I am sure it is illegal and will seek counsel with my Manager.His last words to me were if your trying to purchase something you have to check it out and not just walk out with it. This is my informing the public as well as venting. I didnt raise my voice or anything my tone never changed throughout our exchange. I advise all ethnics especially black under the age of thirty maybe forty to avoid this location for you will be racially profiled. P.S only gave one star because otherwise I couldnt post this very necessary review. As for feelings they made me feel as if I didnt matter or shouldnt exist. Exhale. Ok. Im done.

Gr
Review №14

Nice selection of standard office supplies - low key - they seem to be getting out of the computer peripherals, with the exception of printers and cartridges.

Ka
Review №15

Its fairly easy to find items, and the staff is friendly

Br
Review №16

Staff was helpful and friendly and the clearance items were a steal!

Ti
Review №17

Its office Depot. No one really offered to help. The woman at the counter couldnt figure out how to ring up the guy in front of me.

Su
Review №18

Customer service is terrible. The staff is just there to pick up a paycheck. They just don’t care.

Se
Review №19

Worked with Fredy to ship a package. Was fast and very helpful.

Ru
Review №20

Bad customer service

Ma
Review №21

Great customer service!

Se
Review №22

Its exactly what youd expect for an Office Depot to be.

Ad
Review №23

I dont think any of the staff cares to help out the customers half the items I asked for were out of stock

So
Review №24

30% coupon not valid for toner :(

To
Review №25

Love the parking, hate the layout - cant find anything in this place!

Sa
Review №26

Very bare, empty, nobody offered to help but the checkout process went smoothly.

An
Review №27

Verry great place

Ni
Review №28

Prices are high-ish but the service and selection is solid

Wi
Review №29

All you need for your small biz.

Ro
Review №30

Excellent service

li
Review №31

Helpful staff

Br
Review №32

Friendly staff.

Ma
Review №33

Great service

Information
17 Photos
33 Comments
3.7 Rating
  • Address:2722 Green Bay Rd, Evanston, IL 60201, United States
  • Site:https://officedepot.com/storelocator/il/evanston/office-depot-510/?utm_source=google&utm_medium=organic&utm_campaign=gmb_510_website_retail
  • Phone:+1 847-475-2571
Categories
  • Computer store
  • Business to business service
  • Computer consultant
  • Office supply store
  • Copy shop
  • Coworking space
  • Furniture store
  • Mailing service
  • Office furniture store
  • School supply store
Working hours
  • Monday:8AM–7PM
  • Tuesday:Closed
  • Wednesday:8AM–8PM
  • Thursday:9AM–7PM
  • Friday:10AM–6PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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