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AT&T Store
1023 E Blue Earth Ave Ste 2, Fairmont, MN 56031, United States
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AT&T Store
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Br
Review №1

Jamie was very helpful. Answered all of my questions and got us set up in no time transferring my line. Very positive experience!

Ki
Review №2

Dustyn, Jaime and Cole were great!! Best customer service around. They are friendly and knowledgeable. They made the experience fun. I highly recommend the Fairmont MN store.

Dj
Review №3

Great experience. Very helpful with setting everything up and explaining everything. Would give more stars if I could. Ask for Jamie

Ra
Review №4

Gabrielle was very patient in helping me. She was a big help to this old lady and I will come back soon.

Re
Review №5

We’ve been in twice in the past week. Marissa was so helpful and patient when we were trying to get an old phone up and running and again later when we can to the conclusion the old phone wouldn’t work. Dina helped us choose a new phone for the best price. Both of these ladies did a great job and we’ll definitely be back when we upgrade again!Update: Everyone at this store is so kind! We bright a bunch of our old phones in to dispose of and Jaime helped us save $40 on our next phone bill!

_
Review №6

Awesome experience!! Quick, easy, and thoroughly done work! Would recommend visiting this place with

La
Review №7

Jamie and dinah helped me figure out some issues with my phone. They did a great job when I was in and Ill be coming back to them when Im ready for new devices. Great job I really appreciate the help I got from you guys!

Jo
Review №8

Gabrielle was amazing!!!! I called ahead to ask some questions, she was knowledgeable and easy to talk to! When I got to the store she had the products ready and everything set up and had even taken the time to look into a few things and prepare different quotes with different services so I could make a plan when I open my business soon! I will be back within a month or so and request Gabrielle SPECIFICALLY to help me with that process. She was very attentive to how I felt and how I wanted to go about the process when different options were presented! I’ve never had such a good experience at an AT&T store! Gabrielle and this entire team are amazing

Mi
Review №9

WONDERUL CUSTOMER SERVICE!!!!!Went in looking to get our girls new phones. We left with mom and dad upgrading theirs, for not about the same cost. Dustyn, Gabby and Marissa were so helpful and kind. They answered all our questions and broke everything down so we knew exactly what was what. Thanks AT&T of Fairmont

Ch
Review №10

Jamie and Dina were very very helpful in setting up my replacement phone! I love being able to come in the store and being helped right away!

Ti
Review №11

Amazing customer service. Jamie and Karen helped us with setting up two different plans, and continued to help through all the problems with setting up my watch. Would highly recommend this store to anyone!

Tr
Review №12

Jamie was very knowledgeable and helpful! We had a great AT&T experience.

Ka
Review №13

Amazing workers, friendly, hardworkersAnd so kind I had no problems at all while here and they answered every question in detail

Br
Review №14

Excellent service. “Jamie” was a great help!!

Ra
Review №15

They did not help use after 2 hours trying 2 buy new phone not happy

Re
Review №16

I was an AT&T customer for years before they closed the store in our town, so I switched peoviders. When another store opened in town we went in to tallk with them, and we switched back.Ive been an AT&T customer for a year and a half now since switching back. Both the reception from AT&T itself, and the service from the local staff have been amazing. I am on the local fire department so they put me on the Firstnet system with which I have experienced zero outages and have amazing reception everywhere. When we go on vacation in northern Minnesota my wife and I are the only ones with reception.I went into the store today to check in and say thank you to the staff and to ask if they could help me upgrade my Firstnet plan so we could have a mobile hotspot. We like to do a lot of camping and we just had a baby boy this spring. My wife has an Owlette system for him and it needs wifi to work properly. The staff helped and in minutes, my plan was upgraded, they showed me how to turn it on and off and helped me rename the wifi set the password. The Owlette synced up perfectly to the phone and the hotspot and my wife could see all the info that she normally would at our house.I am so thankful that they have a store in town again so I can go in and have a real person help me with my plan. Thank you, Karen and Marissa, for all of your help. You have a great team.Reed Wokasch

mi
Review №17

After a terrible experience of being lied to and upcharged, my husband and I came in to get the deal we where mislead to believe we would receive. Although we didn’t get the deal we where told. Jaime stepped in and made things right and helped us out every step of the way. Amazing sales rep! When one rep gave false information Jaime made sure to set things right and I couldn’t be happier with the experience!

Un
Review №18

Jamie always there to help with a big smile thank you for always helping us out

Se
Review №19

Always a pleasant experience going to this location, very helpful and friendly people.

Am
Review №20

Super helpful and knowledgeable. Great deals.Very refeshing change from verizon.They helped transfer over from Verizon to AT&T in a few quick minutes. I thought it was going to be long and painful. Even got to keep the same number.I didnt catch everyones names but Dustyn helped with the majority of the sale and he was great. I will definitely return for my cell phone service needs in the future.

Ru
Review №21

Jamie was very accommodating and pleased to answer all of my questions. I got a very new model that had just come in.They were well stocked with phones and accessories.Overall great service.

Da
Review №22

At&t staff is one of the best staff and customer service experience I’ve ever had greeted me as soon as I walked through the door made us feel very welcomed and like we where cared about Jamie helped us with everything and made our experience easier then ever.

Ly
Review №23

We came to AT&T of Fairmont to get a new tablet and Phone. Jamie and Dinah did a terrific job helping us and transferring our data and teaching us how to use our new devices. I highly recommend this store and their staff.

Sa
Review №24

Jamie helped us and he was excellent! Was able to transfer from our current carrier and port our numbers over definitely recommend him

Mr
Review №25

I got my device through here a while ago. Came in today to pay my bill and they walked me through how to do It on my app. They were great and ready to help.

wi
Review №26

This place is amazing so fast and friendly my old phone provider was giving us problems but they managed to get it worked out. Dustin, Marisa, and Dinah was the best they made me feel welcomed as soon as I walked through the door. They worked with me and made everything so perfect and really fast.

Gr
Review №27

I was helped by Dinah with the preordering of the new iPhone 12 pro max and it couldn’t have went any better! She was very helpful during the whole process and I’m very excited to get my new phone soon!! Thank you Dinah!!!

Kr
Review №28

The AT&T reps were extremely attentive and answered all our questions. If they didnt know the answer they found it right away. They asked us to wear masks while in the store and we respected their request. While there, an older gentleman came in complaining that his phone was all screwed up. One of the reps happily helped him until each problem was resolved. Nice. They set up our new phones for us and assured us they were there if we ever needed help. I believe them. The process took about 3 1/2 hours.

Ne
Review №29

Jamie did a great job setting up my phone.

Mi
Review №30

Jamie and Dez and the whole crew were fantastic, friendly, extremely helpful, professional and knowledgable. They had some challenges created by my old service carrier but met them head on with a good attitude. I will recommend AT&T to my friends.

Ka
Review №31

Friendly service. Able to answer all my questions and help with a phone transfer. I’d go beck to them. Really glad they opened a store in Fairmont!

Ke
Review №32

Gabrielle and Karen hooked me up.came in undecided left with joy and satisfaction

Sc
Review №33

Great customer service! I was busy and they came to me

Ni
Review №34

Awesome experience as always

Sh
Review №35

Very helpful in the switching of my phone, it was the best AT&T experience ever. I also had a very helpful and knowledgeable Jamie Kueker. Would highly recommend!

Lu
Review №36

Gabrielle was very helpful and very knowledgeable the entire team at this At&t is absolutely amazing!!! love doing business with them and will continue to do so!

Li
Review №37

I switched to att a few days ago and the staff there was amazing. They were so kind and did not rush anything. They took their time to help me out and get me what I want. They are truly amazing.

Tr
Review №38

Dinahs Griese did a great job of helping me with my new phone ! Thank you Dinah !

Ka
Review №39

I was in there the other day Diana jamie and Merisa were very helpful with helping me with my accounts. They helped me create a Google account to back my phone up to make sure I dont lose anymore pictures of my grandkids. They are very knowledgeable young people who are kind enough to explain things I dont dont understand. I didnt know there was no Google account to back pictures up. But they took their time and explained everything to me.

Je
Review №40

The consultant I had whom was dustyn was very helpful and caring to me the customer and I really enjoyed the conversation(s) we had while he was helping me get transferred over to AT&T’s first net!

BR
Review №41

Dez was able to transfer all of my contacts and photos to my new phone. It was easy and didnt take too long either.

Da
Review №42

The staff here is really amazing, they do everything in their power to help you. With everything going on with Covid-19 they were kind enough to wear masks and gloves, they greated me at my car and gave me the option to come into the store or stay in my car. They helped me with billing issues with Directv and helped me upgrade my line. We will be back to this store in the future as this is one of the best stores I have been too. I will recommend this store to everyone I know. They are so kind and generous. Thank you marissa the manager and dez for helping me.

Ju
Review №43

I wanted to express my great satisfaction with the young lady named Dez Whitehead at the Fairmont, MN ATT store. She helped me obtain a promotion and credit for replacing my phone. Dez was very helpful and pleasant and definitely an asset to ATT. Thank you Dez!!Chris Olson

Ga
Review №44

Des helped active my phone and Jamie helped with protection plan and explains the importance and the proper accessories

Ms
Review №45

With all this covid 19 we went and tried to get Verizon and they took our money, still haven’t received a refund, created us an account and still trying to bill us for service that we never even had. We walked into att not only was the employees Jaime and Dez super friendly they did all they could do so that we left with new service and the phones we wanted. They even helped me retrieve my account information to port my number and got us the best family plan deal available. If anyone is in the area and needs phone services please go into this corporate store because they go above and beyond, adding their coverage is larger.

Al
Review №46

I cant speak graciously enough for the kindness and patience of the AT&T associate that helped me activate my new android Samsung mobile phone that was a Mothers Day gift from my 2 kids! JamieKueker spent more than 3 hours with me on Thursday. He had me practice each step as he activate the various operations. He explanied the use of the icons and showed me the cartoon attachments for Facebook. (It will take me practice to get this right!) I had another question on Friday, and Jamie helped me get the Bluetooth active on my convertible....on another day, he offered to help activate it on my Cadillac. Then on Saturday, he answered another question when I botheredhim again. He smiles easily and never made me feel inept....Jamie never rushed me, he never huffed in frustration, and he welcomed my every question. He is a special guy with the integrity of a true sales person. I feel blest that he is the one who help me. Thank you seems inqdequate....

Ka
Review №47

People there were very patient and helpful; they helped me set up my new device and took time helping me understand my phone.

Li
Review №48

Justin, the manager, was very friendly and helpful in getting me set up on the pre-paid-plan and cleaning up a billing issue. Excellent service!!!!🤓❤️

Sh
Review №49

Everyone is very helpful and friendly! Any issue was resolved quickly! Highly recommend!

ph
Review №50

Tower service and sales support is why we chose you!

Co
Review №51

Fun friendly service

al
Review №52

Jamie and Marissa were very very helpful getting us hooked up with our new service and phones. Our family couldn’t be happier!

Ja
Review №53

I arrived with a list if questions and a failing phone. I got great info from Dez Whitehead so i could nake the desition that best fit my needs. I am really happy that we have this business in Fairmont.

Ke
Review №54

Staff is friendly and helpful and took their time to help us set up new lines

Sh
Review №55

The staff were very helpful today on setting my phone up

Ni
Review №56

Jamie and Justin were both extremely great to work with and we are happy we made the switch to AT&T!

Ja
Review №57

Awesome experience, highly recommended. FAST Ride Share is now AN AT&T customer.

No
Review №58

People are great and and a Great help in and tho all my problems.

Ke
Review №59

Great experience. The staff was very helpful.

St
Review №60

Very courteous and professional experience. Good job!

Ch
Review №61

They advertised that they would be in dunell, mn from 11am to 5pm to answer any questions we got here at 4 pm they were already gone the staff at the location said they were going to be back at 5pm so we waited they never showed up a couple others came in wanting to speak with them as well, tried to call the fairmont location and you get transferred to a call center, I put in this earlier and they deleted it, so 1 star in my opinion is to high of a ratingGot to the store the manager and staff made things right we are now at&t customers

Ro
Review №62

Very helpful and works hard to please us. I would recommend them.

K
Review №63

Great help! Dinah was awesome in the transition to AT&T!

Jo
Review №64

Great staffThanks Jamie, Des, and Karen

Er
Review №65

Jamie and Justin were awesome and super helpful!

Ky
Review №66

Good service would recommend

Da
Review №67

I go in when I have problems, Jamie K. helped me figure ALOT out. THANKS 😊

Da
Review №68

Good store

Ra
Review №69

Great customer service in their new corporate store

Jo
Review №70

Dustin was a great guy to work with, go at&t

Br
Review №71

Dinah helped me to switch my phone to AT&T and save a ton of money on my monthly bill! After taking it home the first day I had some trouble with my texts going through after giving her a call, she was on top of it and had it fixed for me! Couldn’t thank her enough!!

Ma
Review №72

Great friendly prompt help!

Bo
Review №73

Excellent customer service!

Ji
Review №74

Very helpful staff.

Ch
Review №75

Very good

Sa
Review №76

Y’all be great

Da
Review №77

Friendly

Ju
Review №78

I went to att merissa jamie it helped a lot. thanks. they are great 👍. I will come back eventually for services

Information
8 Photos
78 Comments
4.9 Rating
  • Address:1023 E Blue Earth Ave Ste 2, Fairmont, MN 56031, United States
  • Site:https://att.com/stores/minnesota/fairmont/180628
  • Phone:+1 507-235-7522
Categories
  • Cell phone store
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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