Good service, affordable, and has a friendly staff.
Thank You DJ for your help today. I learned a lot. So glad you were there. Thanks again.
I went to the location to purchase a new phone but had to wait 5 minutes outside because the employee had it locked up so she could go to the bathroom. After getting inside she informed me that shes not selling phones today and I should go to Wal-Mart and then come back. Wasted time.
Friendly service helped solve cellphone problem quickly
Service isnt the greatest just switched over to US Cellular
I have been a customer with boost since they bought out virgin mobile. with VM for 10 years. Last night I left the boost store on fairmont Ave with the worst customer service experience ever. I feel the staff must work on commissions because I was told we had to start on a 60 plan to start service for my daughters new phone. And after 45 min and an in expected 35 dollar charge I was handed a bricked up phone and told tht if it doesnt start working in 15 min to call store and they would tell us how to restart it. Got home, restarted it numerous times. Logged into boost site and there simply wasnt enough money on account. I called the store and no one even answered. Well, I didnt have any problems changing the plan to the 35 plan myself.. or getting rid of the 7dollar phone insurance I didnt sign up for.Please let the staff that worked 3/9/21 eve shift know you lost a 3 person boost customer when its new phone time and that most customers know when they are getting played. I wanted to just get a 4G sim card and go home to do it myself, but rep insisted she help out and do it for us, now I know why.I so wish Id have gone elsewhere.
Jaya went over and be on her job she is a very good customer service representative.
Didnt help much told me my phone was broke and all it needed was reset.
They were great got phone activate no time at all and I even bought a phone case! Very pleasant customer service
We had help by an employee named DJ Nunan. Did a great job. Highly recommend Dj for your cellphone needs
DJ Nunan did an excellent job in helping us. I highly Recommend DJ for anyone looking for a phone.
Best staff EVER
Absolutely horrible I need to speak with a higher level management type representative about whats happened while my account has been documented of my experience and have not been able to get anything solved still at this moment so Ive decided to take a break beings Ive talked to 6-7 representatives from last night thru just now and still have to call back to solve my situation.. please contact me as soon as possible so I can discuss everything..
The Lady that works there is the Best. Shes nice, helpful, good at what she does, and accommodates to the best of her ability
Truly the best phone provider Ive ever had
Excellent Customer Service
Didnt no what they were talking about
My wife takes care of my bills whenever I don’t fully understand and she calls here because the store in clarksburg never picks up and she called this store and I think the guys name is Todd and he did amazing on fixing the issue took him no time at all which I’m glad because I’m inpatient at times but this store is amazing
Love my service with them
Not good at all
It was friendly
Got one
Thx!