Sa
Safelite Autoglass
1795 E 20th St, Farmington, NM 87401, United States
Comments
Jo
Review №1

Terrible! They ordered and installed the wrong windshield. Tried to tell them it didnt look right and they insisted it was.(found out later the same thing happened to 2 of my family and friends). A nightmare to get them to finally replace with the correct one. Took several trips, phone calls, and weeks to resolve. Thier corp office finally admitted Farmington had ordered the wrong one. Wish I had know about my friends terrible experiences beforehand so I would have known to go elsewhere. Took weeks to get the correct one shipped in. Last visit took 4 hours to install and callibrate the 2nd windshield when it finally did come. While I was waiting another customer came in to see if his windshield was in and said he had been waiting weeks because they ordered the wrong one for him as well! Thats 3 I know of! Do yourself a favor and stay away!

St
Review №2

Finished sooner than expected. Windshield replacement looks good. Good customer service.

Do
Review №3

Great place to get your window needs its a little pricey but totally worth it cuz they go the extra mile very professional and great customer service

C.
Review №4

Was referred here by USAA when I never received a follow-up call from Sun Glass. Was skeptical at first due to previous reviews but their technicians were courteous and prompt.New windshield looks great, service was excellent, and the technician did a professional job.I couldnt be happier. Keep up the great work!

Lo
Review №5

Service was quick,but when I heard how much they charge for chip repair I think its pretty steep. Other than that was satisfied as long as I dont get a chip in the windshield

Sh
Review №6

Dont waste your time. Didnt have what they needed for my windshield installation when I showed up for my appointment. They suggested I find and order my own trim piece (and pay out of pocket) and come back. I went to Sunglass and they ordered everything I needed (which was covered by my insurance) and scheduled installation for me.

Ta
Review №7

Way over priced 1st wanted to charge me almost $300 for 2 chip repairsbv then asked about a new windshield and they Wanted to charge me $1000 for a new windshield went to another company and got a new windshield done for $300

Ja
Review №8

Very negative. High disrespect towards veterans/military personnel. Their so called military discount essentially adds $5 to the final price as compared to all other new customers. Still waiting for them to correct this. But not a priority to them.

Te
Review №9

Appointment was scheduled for 2:30, arrived early and was helped immediately.They were finished within 15 minutes and I was on the road.

Ja
Review №10

EDIT: now the window Is leaking. If you try to call safelite around 5 minutes of not understanding how to get a human to talk to, it eventually tells you ALL booking and everything else for that flarping matter is done online, then hangs up on you. Call back try a different set of options, same thing happens. Pathetic software, customer service and install for that matter.NotHappyOG: Receptionist was kind. Didnt clean out ANY of the broken glass from my vehicle. Pretty weak guys pretty weak

Au
Review №11

$160 for a rock chip repair, must be crazy. Called another place and got it done for $35. The company used to be good until they got bought out.

Ro
Review №12

Way to expensive four corners glass $100 cheaper on rock chip.

Rh
Review №13

Took a rock to the windshield on vacation. Stopped in to Safelite and paid 3x the amount I pay at Techniglass. Got home and it was already cracking. Bad thing is Safelite bought out Tecniglass. When I went in no one would wait on me at drive up. Went inside and they could care less that shotty work that was $95 to repair will now cost $980 to replace! Will not get do business with them again!

Cl
Review №14

They were closed on a Saturday. So I went down the street and they did a great jo

Je
Review №15

Good job timely and friendly staff

Ki
Review №16

Not Happy with phone call or going in...

La
Review №17

Did a poor job nit happy with them at all

Er
Review №18

Have always done a great job on our vehicles! Even when a headliner was accidentally damaged, Cole had it repaired immediately and was very professional. Highly recommend and will continue to utilize in the future.

Co
Review №19

Got my truck in and out fast for a rock chip repair. It was kind of expensive in my opinion, but cheaper than a new windshield.

Ph
Review №20

Love my new window. Service was fast. Keep up da good work. Wish there was too jar

ka
Review №21

They stole something very valuable out of my truck! They told me the kid working on my truck was not a straight A student. There cameras had been disconnected! They refused to do anything! Do not use this place!

jo
Review №22

Its ok but high prices

Ni
Review №23

Safelite sent me to these clowns. Set an appointment up a week out give them the necessary vehicle info and wait 20 minutes into your appointment before they take a look at the vehicle and say they dont have the right part. 15 years ago had them replace my windshield and they couldnt get it to stop leaking. Poor customer service with even poorer quality work.

Mi
Review №24

Replace windshield didnt finish because of small missing piece. Then scheduled an appointment. Wait time is 12 to 5pm they never showed up nor didnt even give a courtesy phone call after we told them the single piece was found while scheduling the appointment prior.

dj
Review №25

160.00 to fix a chip? Will not be back. Paid 25.00 not too long ago. Will not be in business long....

R
Review №26

I almost fell down when I heard 140 for Rock chip repair. Not sure what happened to the corporate mindset but 4X normal price is ridiculous and robbery. Take your business elsewhere.

Ke
Review №27

The price for a chip is now $117.00????? Ridiculous!!

je
Review №28

On timeFriendly staffGreat quality

La
Review №29

Very nice and respectful

Me
Review №30

Ive been having problems with the lock on my door since they replaced the window on that door. Took the car back to have them fix it, but still having issues. Insurance set me up at this location but then didnt cover the cost of the repair. Wish I had gone somewhere else. They also dont offer window tinting, but location did under a previous name.

Te
Review №31

Couldnt actually talk to someone on the phone! Went somewhere else.

Jr
Review №32

Satellite corporation should be ASHAMED of themselves!! 130.00$ for a rock chip repair!!! Keep your money local and use Sunglass!! 50$ for a rock chip repair!!!

Fe
Review №33

I have used Safelite when they were Techna glass. There rock chip price went through the roof. 120 for a rock chip. No, Thank You.

Ju
Review №34

This was our first time using Safelite and Shawn made the trek up to our place to help us out which was greatly appreciated. He gave great customer service, had a smile on and was pleasant to do business with. We will be using Safelite again!

K3
Review №35

My mouth dropped when I was told the price for a rock chip repair!! EXPENSIVE!!

De
Review №36

Very fast service, fixed my rear wind shield in less then 2 hours. Tech was very informative and generous.

Al
Review №37

Now charging 130.00 just to do a chip repair! Was only charging around 30.00 before. Wont do business here again.

J.
Review №38

A Google search and their website indicated that they had a Farmington, New Mexico location, but upon closer examination, they didnt, which is a total bust since I needed my windshield replaced.

Ju
Review №39

Every time I call to speak to a representative I get sent to voice mail which is named Jason Bowen and left various messages an no response...

De
Review №40

Because Safelite scheduled an appointment date they did not keep and took almost a week for the payment to be put back on my card. 👎

Information
40 Comments
2.6 Rating
  • Address:1795 E 20th St, Farmington, NM 87401, United States
  • Site:http://technaglass.com/
  • Phone:+1 505-326-6545
Categories
  • Auto glass shop
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Planning
  • Appointments recommended:Yes
Similar organizations