Hearing care partners has been the best thing that has happened to me. The process is simple and the people are caring and professional in there job. I can hear now because of the care and help the gave me . They take there time with you and assure you know how to use the hearing devices. Again, I’m very glad I made Hearing Care Partners my choice to help me hear again. Thank You all . Kenneth McDaniel.😊

I was amazed at the testing process with the technology used and how it provided the necessary feedback to determine how my hearing had been affected. Before my appointment, I thought my hearing was fair. After testing, it is much worse than I thought. I would recommend anyone to go to Hearing Care Partners that is having difficulty hearing. Words cannot describe how wonderful the staff was. I really appreciate the ease of the entire process.

She did a great job cleaning the hearing aids and providing batteries. But PLEASE when I say Im deaf and cant speech read a mask believe me. Its the truth.

HCP WAS FRIENDLY, INFORMATIVE,AND PROFESSIONAL .

Very thorough and professional. Everything was handled to my satisfaction and very courteously.

Hearing Care Partners excels at identifying to their clients concerns and then finding solutions that solve them. They are committed to excellence in their care.

I love the employees, everyone is so nice and helpful. I would recommend them 200%. I especially want to shoutout to David, hes so awesome!! I appreciate you David!!!

Great friendly staff would recommend them for anyone needing a good hearing doctor

Love this place they even have cookes lol

I have never had anything but a positive experience. Everyone is very helpful and really do have your best interest. I even forgot my last appointment and everyone was very nice about saying don’t worry about it happens to all of us.

Great place to regain your hearing. Staff is the best.

HCP has been super great for me. as a navy veteran their service have saved many many miles of driving time to poplar bluff. and the employees are very caring and good at their jobs. THANKS TOM MCFERRON

Ive been going to HCP several years now, & they are experts in their field. Also, very thoughtful & caring!!

Great experience. Kind, friendly staff.

Very nice and extremely detailed in what they doing in the tests

The staff here is amazing! They let me borrow demo hearing devices to wear while i decided if I wanted them. Then I had a fit problem and when i called -they immediately got me in and fixed the problem with a minor adjustment. I could not be happier!

I am extremely happy to say that I receive the greatest possible service from Hearing Care Partners (HCP) in Farmington, MO every time without fail. They are never strangers, but friends and family. And they are hearing experts. Getting my hearing checked at HCP 3-1/2 years ago was one of the best things I’ve ever done. My lifestyle has expanded and benefited from hearing so much better than before.

This place helped me so much they took away my tonight as in my ears told me Im going death and supplied me with an alternative to getting the devices I need to hear better David and the girls are so good

I cant say enough about Hearing Care Partners. From making my appointment and the hearing test evaluation to going over the results and having Lee explain things in detail. It was a wonderful experience!

This is the best all around service for buying a hearing aid and maintenance upkeep. I highly recommend this friendly atmosphere and professional team of people. Oh and they always hsve cookies 🙂

The staff were very friendly and helpful. I was in and out really quickly

Our visits to the Farmington facility are always pleasant and the staff extremely helpful and courteous. We could not be happier unless the devices were free.

Staff is great! Love my hearing partners

Very quick and courteous service.

Everything was done professionally and everyone was super nice great group of people

Incredible service and extremely friendly. The Farmington office has earned my business going forwar.

David at Hearing Care Partners is an extremely knowledgeable audiologist. He is also friendly and very kind and caring. His staff is pleasant and so helpful. I have been a client of this company for many years for my moms hearing aid and have received nothing but five star service. I would recommend it to anyone in need of hearing services to make an appointment with David at Hearing Care Partners. He is the best!

I always appreciate the prompt, friendly and efficient service. The new state of the art instruments provide a significant improvement in my ability to speeches and conversations.I do put in a good word for you any chance I get.

These are the nicest people, very nice atmosphere clean. I love my hearing aids. I have been wearing aids since I was 18. Im now 69. They are in a very nice location and easy to get to. Cheryl K.

This is the best place! So kind and such a pleasant experience as soon as you walk in. Coffee, tea and water offered as well as a few snacks while you wait. The whole experience was amazing and I will recommend them to anyone!

Hearing Care Partners listened to my hearing concerns with compassion. Through testing, we determined a hearing aid was needed. I cannot believe how much conversation I was missing! Now I can hear so many little sounds I was missing! I definitely recommend business with their friendly, caring, and knowledgeable staff!

Great people. Friendly, understand my needs. They work very hard to make my visit comfortable and they are concerned with my needs. Top notch

Very well organized with friendly compassionate staff.

Excellent service, very caring staff members !

Been going there for several years. ALL the employees are always so friendly and eager to help.Now they have curbside service.👏

Very professional staff. I wanted to evaluate a new generation of hearing aids and they were very accommodating on getting me an appointment that worked for my schedule. I was able to use a demo pair of the new HA’s for a week to help me make a decision.

Top notch care from beginning to end. They can assist you with financing too. And no issue is too minor for their full attention. They are like family!

Hearing Care Partners is simply the best and top of the line place to go for your hearing care needs, checkups, or new hearing aids. The staff explain everything in detail, help find you the best quality and treat you special each time you visit.

A very great experience, front desk personal very friendly and helpful. Dr. Karen is a very caring person and take her time to explain thing you want to know and what she knows will help you with the choice you will make. Will finitely be going back and getting my loner hearing aids for three week trial.

Great experience with staff & David. He did a great job of explaining the whole process throughout the appointment. Highly recommend.

The staff are very friendly and extremely helpful and caring. I didnt realize I couldnt really hear birds anymore. Love the new hearing aids, and the testing process was comfortable and fun

They are always so friendly and helpful! Audiology & Hearing Center go above and beyond to answer questions (even tough insurance ones) and provide the help and service you need to live your best life. They are knowledgeable, listen to your concerns, and treat each patient with respect.

Very caring and professional people! They even included my grandson in conversation. They explained everything to us so that we understood every step of the visit. I would highly recommend this office to friends and family.

They were good on my first visit. When I got cleared from my DR for hearing aids they said they would call me back the next day to set something up. Its been 3 days later an nothing. When I called back I was told I would get a returned call today and nothing!!

Lee and the HCP Team did a great job.........I dont say What ? near as much as I used to........Thanks Again..

Very friendly staff and often do music videos that are very entertaining to watch while waiting to be seen. The office is always decorated for all holidays. They have cookies snacks and refreshments in the waiting area. I’ve been here a few times and I’ve never waited longer than my appointment time. They are very vocal about the deaf community, in fact the had a flyer there last time I was in for a meeting with the deaf community. I always like the quietness in the waiting room and the perfect level of tone the receptionist uses. As someone with a hearing problem I hate talking to people because I don’t want to have to keep asking for them to repeat themselves which sometimes can feel embarrassing. This place is really great and I’d highly recommend. They make hearing loss seem so normal. Dr David Shepard is great! Always fun time seeing him.

Very thorough, kind, educated, and well-explained service! Karen was able to accurately measure my hearing deficiencies, programmed my hearing aids to compensate accordingly, and answered all my questions!

As a long term hearing aid user I know the difference between OK, pretty good, excellent and the best. Ive had them all and you will note that none of these were bad. HCP is the latter, the best. I wouldnt be so positive had I not had, over the past 17 years, 5 sets of hearing aids and 4 different providers. In each case i was satisfied but always thinking there could be more. HCP delivers the highest degree of professionalism, knowledge and sincere concern I have experienced.. Truly exceptional in an area that has so many that claim to be all of the above but very few are. The difference I now have in my personal hearing is the difference between monochrome and high def. Exceeded my greatest expectations.

The service is good the only thing that would make it easier better hours since I work 4- 10 hour days Fri hours would make it much easier for me

All ok as usual

Awesome people, excellent service 😃

They have always been quick to assist and take their time with me. After investing in a new (expensive) hearing aide that I wasn’t sure of, David was a great help suggesting a bigger dome. That did the trick. Very professional and kind staff.

Wonderful place. They have helped me with my hearing aids for years now. They are a Great Team!!

Very professional. Very friendly. Very informative. Very willing to help you get what you need at a price you can afford.It has been a team effort among the staff but I am hearing more and more and appreciating my hearing and their help.

I am much impressed with the quality of care and service. Very up to date on testing and recommendations.

My husband had his first appointment with HCP yesterday. He has been driving down to Poplar Bluff to the VA clinic for appointments or anytime his hearing aides decide to not work. I spoke with Karen at the Farmington R-7 wellness day, where she participated as a vendor. I had no idea that they work with VA patients. He called me right after his appointment. He was SO impressed with no only the staff customer service and friendliness, but also the technician that worked with him. He said everyone was very friendly actually very kind, helpful and knowledgeable. What would normally be a day off of work all day long visit that usually ended with him coming home with no hearing aide and them shipping it off for repair. We normally would wait 10 weeks for the replacement. Not only did HCP tech work on his hearing aide, he fixed it, my husband was VERY IMPRESSED and happy. We thank you!

Great staff and great people who care about you. It was not about a sale, but how can I help you. Highly recommend Hearing Care Partners.

Great people, great atmosphere, highly recommend them to anyone who needs hearing help, love the lady’s and David is awesome

They have nicest staff! They truly care about their patients.

Since getting my refurbished hearing aids over a year ago, I have received excellent follow ups. Any time I need adjustments or cleaning before my three months appointment I am able to walk in and get taken care of. I feel I am being taken care of far beyond expected. This is the place to go if you need hearing aids!

Everybody at the Audiology & Hearing Center in Farmington are kind, patient and very caring! My 95-year-old mom loves the staff and always feels like they give her lots of love and attention! From a “son” point of view, I like knowing that Mom is getting the very best care available by people who strive for excellence in everything they do. Bottom line? We can’t say enough good about the people at A&HC!

Having severe bilateral deafness can be a hurdle in anyone’s life. Having someone to fall back on when struggling is a blessing. Thank you HCP and your team, without you folks it would be a struggle.

David, from Hearing Care Partners, restored my confidence in hearing aid products. I wear my new hearing aids for more than 12 hours a day and am very happy with the product.

The people in the offices truly care about there patience ! And try to help them a much as they can ! I am a disabled veteran and they have always taken care of me as soon as they can !! Thank u for that ever much !

Today was my first visit. HCP are excellent. They are very nice and friendly. The office staff are very helpful and go above and beyond to make you comfortable.they take a personal interest in you and are very understanding . Not just another person with hearing problems. The waiting area is neat and feels serene. And they have fresh snacks in the waiting area. My audiologist even wears hearing aides herself. There’s no better way to have empathy for someone who’s having trouble hearing. I have been to other facilities over the past twenty years and HCP is the best. I would and will recommend them to those I come across with hearing difficulties.

David is THE BEST! Well, I have to qualify that, my daughter is the best and she an Audiologist, SO DAVID IS THE SECOND BEST! He took my old aides and ID’d the problem, verified a defect and sent them in for repair, and showed me a different manufacturer that has features I need, but weren’t available 3 years ago. I’m seriously thinking upgrade!

Had some issue with the tinitus program, Karen was great help with this problem. She gave me all the time that I needed and made sure my hearing aids were working properly. It is great to see that there are still people out there that will go the extra mile to help others.Thanks again Karen for all your help and that goes for everyone that works there, you guys are the best.

The visit was very good. Everyone is very professional very knowledgeable. Answered all questions. Very satisfied with them and would highly recommend them. Donald Boynton.

Your experienced perained was great. I had no idea how much better I can hear now after the visit at your office. I would recommend anyone to your office. Thanks.

They have helped me to be able to hear so much, I don’t know what I would do without HCP.

Very up to date research information shared and presentation content and length were excellent! Learned a lot and hope to find some answers and help.

Doctor David, and his Staff are ONE OF A KIND! They SET the bar for those in THEIR FIELD!!! My family, and I are SO GRATEFUL to them ALL for ALL they have done!!!

Very friendly, caring and informing staff. I would recommend to anyone who needs their services.

Friendly competent staff. Know their business. Pleasant to work with. If you need to hear better, this is the place to go.

Excellent presentation, given so a lay person could understand and follow. Very informative glad we attended.

Can’t say enough...Dav”id” Shepard is the “hearing whisperer!” What? What?! He’s an audiology rockstar. I was concerned about changes in my hearing; & thought I better get it checked out, especially after my brother highly recommended seeing David. From the welcoming staff to my stellar exam, thank you!

Very caring and kind group there.

Such sweet and caring people. They do their jobs very exceptionally.

Absolutely Awesome Experience!! David Shepard is easy to talk to and Very Informative. The only place I will ever go, and I drive 5 hours to get there. 5+

It was amazing the people were super nice and the Doctor was very knowledgeable.

Very friendly staff. Very informative. Would definitely recommend Hearing Care Partners.

My visit with the Audiology & hearing Center was most satisfactory. I was given a thorough examination that was both caring and professional. I’m looking forward to working with them in the future.Pat Rorex

Great service, they helped a lot of with father.

The people were very courteous and helpful. My problem was solved quickly.

Great staff, friendly and professional! Excellent care and service.

Very nice folks and very thorough and knowledgeable.

1st visit was very informative and professional. All my questions were answered and David was very helpful in getting the demo hearing aids.

Office staff AND Dr David Shepard were Amazing. Warm, welcoming, thorough, understanding.

What a wonderful experience to find someone who truly cares about helping people!

The staff are incredibly friendly and scheduling an appointment couldnt be easier. I wore my Hearing Care Partners t-shirt and got a gift card to DQ!

Fast, friendly... and professionally good service...

Very wonderful & caring staff. Very knowledgeable & professional.

I had a good experience there the Dr is very nice and explained everything so I understand everything.

I got in the same day I called & you fixed the problem with my hearing aids. Good conversation, not rushed & reappointed.

You guys were fantastic! Thank you! I appreciate at your time and help cause now I get hearing aids and Ill be able to hear 20 times better!🙂

Promises made, promises kept.With new technology I can understand words.

The staff is very caring friendly and professional would highly recommend

Very pleased with the warm, friendly service, and Dave is one of my favorite people, he is so good to explain every option you have.

David is very professional. He explains things very well and keeps it simple. Thanks again

Was very satisfied with the care and expertise of Dr. Wade, I will be returning for more of his advice and care.