Whats not to like about this place? Its clean, the employees are friendly and professional, Its safe. Well there is one thing. When we moved in we had no intentions of moving out we needed some Extra Space. Not long after signing on the dotted line and moving our stuff in they raised the price of our storage unit. Once you move everything in you arent going to move it right back out, so what a great time to increase the price. Although frustrated we decided to stay and pay. Well Once again I got a notice they were raising the price of our storage unit again. In less than a years time the increase of our storage unit was almost 100%. When I called I was informed they look at rates and availability and make changes like this all the time and increase rates when needed. I was also informed the average time a person rents from Extra Space is six months, I wonder why. You also know they never lower your rates once they have been increased. So if you are happy with constant increases in your storage unit rates and never knowing what you will be paying from one month to the next this is the place to be. I feel it is dishonest and fraudulent and I dont do business with companies like this. I would never consider renting a storage unit there again.
Great place, fantastic service, always friendly and very helpful. Thank you for your super nice staff.
We were so pleased with the service we received from Extra Space Storage. We are renting in Kaysville, UT. I mention the location because the manager there went above and beyond to help out with our renting experience. He answered every question and was so personable and kind. The unit we rented had something on the floor from the previous renter. Although the floor had been cleaned and Im sure our belongings would have been fine, Don, the manager, covered the floor with cardboard boxes for us just to be safe. The facility itself is very clean and safe and comfortable. We were very satisfied with our experience.Shelly
Best storage facility around! Easy to get my items in and out and they are safe and secure!
Clean, Friendly, and in Excellent Condition. Don did everything he possibly could to make things as easy and convenient for us. Definitely Recommend.
Don is extremely helpful.and patient. Facility is very clean, secure and at a good accessible location. Great price!
Doug is one amazing person!! Helped us find the best storage unit for our needs and made our experience as easy as can be!! Thank you so much Doug for all of your assistance!!
Don at the Farmington location is excellent! He is knowledgeable, friendly & made the move-in simple & hassle free. He goes above and beyond to help. The units are clean & indoor climate controlled. Easy access with hand carts for moving items & indoor loading/unloading. The site is secure with keypad only access, come & go anytime. I would not go anywhere else for storage space. Worth the peace of mind & worth the price.
I continue to have a wonderful experience at the Farmington Extra Space Storage. The site is clean, the access is easy (with a large indoor loading area), and best of all the onsite staff is quick and helpful! Don has help make our stay there 5 Star! I would definitely recommend this to others looking for storage. Thanks again!!
What a great place, the manager was amazing . He was helpful and courteous and very thorough. I would highly recommend for your storage needs
I rented a unit 5x7 in Farmington. Very clean and professional. Super easy to get in and out. Don helped us every step of the way. They prorated for the last month. Thank you!
Don, the store manager, was so kind and helpful! He made everything very slick and easy with cleaning out my dads unit. The facility was very clean and accommodating. Thank you!
Friendly staff, easy sign up, easy access and very clean and secure facility. Very happy with the service. Highly recommend to anyone looking for short or long term storage.
They were great to work with, Don the manager personally assisted me with moving my things in and out and making sure the unit was prepped and clean. Great price, clean and very convenient. They provide carts to assist with moving things in and out. Security is great and the air conditioning indoors is perfect to keep all of your belongings just like you would have them at home.
They were great to work with from the very start. Easy access. Never had a worry about security or rodents. Very pleased. I would highly recommend Extra Space Storage in Farmington
Excellent storage facility for your personal property that matters most. Thus is a clean and climate controlled environment. Don, the manager, is always aware of his customer’s and personally assists them their needs. He phoned me when I inadvertently did not lock my storage unit. If he sees I need an extra cart he will find one for me. I like this facility. My personal property is well cared for.
Great management!Don took us on a tour of the facility before renting to my wife and I. We got a great deal online and havent had a problem. We have been renting more than a year! The facility is spotless and they really take pride in how nice the floors look.I would recommend this place/company to anyone and everyone.
Its been great! Don has been awesome in helping us with any problems. The facility is clean, well lit and very well maintained. The only thing that I didnt know was that rent increases. But other than that, its been fine.
I have had a storage unit for quite some time now and during that time I have came perilously close to losing that unit on numerous occasions.Don Gaither and I have worked closely when my due dates have come up. He has taken the time to contact me by email or texting my phone to remind me that my bill was coming due and how much time I had before it went up for auction.In doing all of that he has remained poised, calm, kind, and respectful of my time and inability to pay until the very last day. This man is an asset to this business and I just wanted somebody to know how much I appreciate him.
Awesome place. Clean. I love that it is in doors. Its not freezing cold or blazing hot when you go to your storage unit. I have rented from here twice. If I need a place to store stuff again I will be back.
A great storage space. We have used Extra Space Storage for over 2 years. Today I went and transitioned down to a smaller unit, they were very helpful, and Efficient. Helpful, friendly staff.
Doug at the Farmington, Ut. location was so helpful when I called to rent a unit! He worked with me when doing the paper signings and getting everything lined up. I also am very impressed with the facility! It is so clean and nice.
Very clean and maintained space!! Excellent customer service, very happy customer :)
Excellent place for storage!
Extra Space Storage was so easy to work with. We used a different storage facility in the area and it was awful by comparison. Don was friendly and helpful, they were open when we needed them. The facility was clean and it easy to access our unit.
Alex was super helpful and made the whole process a breeze
I had a fantastic experience with this storage unit. Don made the process pleasant and easy. The storage unit is clean safe and very easy to access. I highly recommend them!
Don has been so amazing to work with at the Extra Space Storage in Farmington, UT. We have rented 4 units and have received 5 star rating each time! Thanks, for taking such good care of us.
I have used Extra Space storage in Arizona and Utah. The experience has been consistent and has exceeded my expectations. I really like that they are climate controlled and very clean. The covered bay at the Farmington location was the red carpet treatment. I highly recommend.
Really convenient, well maintained storage. The facility is very clean and well managed.It is nice having everything available indoors & cost is reasonable compared to other options.Definitely recommend as an option for others to store their extra wicked awesome stuff Tuesday is exceeding the bounds of their homes.
The manager here is great. Got to know my name. Helped me understand the pricing. It felt like he wanted to truly help me, not just make an upsell.
Clean and convenient. The facility manager is outstanding.
Don, the property manager is such a kind and professional person. I had my kids who were strung out from all our moving and he was so kind to them while I was trying to rent a unit. He also was able to give me a great deal on a unit. I love that this is month to month and that they prorate the last month if you give them notice a few days before the billing date. It’s a super clean and nice facility. The storage unit is big and it’s easy to get to. Very convenient. I highly recommend it.
Very clean and secure. Also the BEST customer service.
The staff at this location are amazing. Don in particular really went above & beyond to make sure we had a great experience! Thanks
I’ve had a portion of my household items stored here for the past 2 years. Both Don and Doug are amazing to work with and manage the property very well. They went above and beyond this past week to ensure we had a smooth transition as we organized our unit prior to the movers arriving for our move to California.Thank you Don and Doug!!!
Very clean and great to work with!
I recommend this place to anyone looking for a great storage facility. It’s super clean, air conditioned, and very secure. I always experienced great customer service from the Manager here.
A great experience. A great location near the freeway. Easy access in and out.
Don at Extra Space Storage should absolutely get a pay raise! He goes above and beyond, doing his job! He takes care of the facility, and his customers like it is his own company! He has met me there when he hasnt been scheduled! Like your company, but love Don!!!Sharon Boyce
It was an easy going experience at this storage, Don was very nice and provided us with waters while we loaded our storage
For several years I have rented multiple storage spaces at Extra Space Storage in Farmington and cannot say enough about the quality of the units offered, but also about the associates working there.I desire a climate controlled, spotless environment and thats what they deliver.The price point is extremely competitive.Thanks Extra Space.
I just toured the space today and got a new 10 x 10 storage unit. These are indoors with temperature controlled facilities and very well kept. I was impressed with the cleanliness and the convenience. Storage units I’ve had in the past have been extremely dirty and that is not the case here
The storage units are so clean and well maintained, I feel very comfortable leaving my stuff here! The staff is also very friendly and helpful.
Don was so amazing and professional, he made the whole experience completely awesome. This facility is efficient and clean. Thanks Don for your outstanding customer service, you rock.
Great place, helpful staff, clean, well maintained. Very pleased! Would use again.
Don and Doug at ExtraSpace Storage are awesome. We love this faculty. It is clean, secure, and located in a perfect location. We relocated and this facility was exactly what we were looking for and was affordable. The staff are friendly, professional, and communicated well with us. Thank you Don and Doug!!!
Extra Space Storage is a fantastic facility to store your personal belongings. One of the things I most appreciated about using Extra Space was the kind and cordial employees who made my move in and out easy as well as less stressful. One of the employees, Don, went out of his way to offer me and my family water during a hot move, as well as assisting me with finding a great deal for my storage needs. I would highly recommend this facility to anyone interested in great customer service and affordable prices. Thank you for the help.
I had such a wonderful experience storing my belongings here over the last 3 years. The facility was well maintained and clean, and the staff members were always so helpful and kind. Would definitely rent extra space here again!
Nice facility but I dont care for their practices. You can sign up for a unit online and get the online rate but they will continually raise your monthly rate until you are paying way more than you signed up for. Feels dishonest and is not a practice I care for.
Clean, temperature controlled, dust free, well lit, friendly service, quick answer, I am so impressed!!Honestly I didn’t think temperature controlled would be a big deal, but man was it nice. The last storage unit I rented left my stuff sooooo dusty and gross, that wasn’t a problem at all with this one.One of the days I was moving out Don brought me a bottle of water. I hadn’t eaten that morning and the person that was supposed to help me move was late. This small act of kindness made my burden a little lighter and helped me through a rough day.
It’s very rare that I get my door opened for me, by anyone let alone, a woman whom I have never met.To receive kindness in unexpected ways is a treat everyone should savor and reflect upon when making astute reviews.I have never done this process before. The process of starting over, like all humans, I don’t like unexpected change. Yet, life has a funny way of making sure you learn to embrace it. However, this company especially the lady who helped me identify my unit, has helped me decide that certain package were better than others, the offers were reasonably and affordable. All around making the transition from home & security to storage unit and uncertainty smooth. I came in @ 11:16AM and I left @ 11:49, in that time I was given a thorough walk through, shown 2 units, educated on the best combination of promotional offers based off of my life situation, given keys and a code and taught how to use, navigate and access my belongings.If you are like me, starting over, having support in unforeseen ways, makes life’s journey a little less lonely and a lot more encouraging. I am grateful for the kind woman who opened my door and treated me like a person in need of help rather than a mark to reach her quota. I can’t speak for all the Extra Space Storage location. However, the one in Farmington UT not only saved my day but soften my heart. You should store here.
The set up and transaction went completely smooth and was effortless.The storage place is beautiful and safe for inside storage.
Exceptional service. So far we are very impressed and definitely feel like we choose the right place to store our belongings! Easy access, clean units, friendly management 👍🏻
Don was very good to work with and made the process of getting set up very easy!
Excellent customer service and follow thru. Showed me the storage facility and all the access entrances and made sure I was comfortable knowing how to get to my storage unit. Building is very clean and units are great. Highly recommend.
This is a very nice and clean storage facility. Easy to load in and out. Multiple entrances and carts available. Don was very professional and helpful when we arrived to sign our lease. I would highly recommend Extra Space Storage in Farmington.
This facility is immaculate and well lit. Ive always had a flat cart to move things around. The nice man at the desk helped me and my fiancee find the best possible rate for one of their larger units. They even have drive-in bays for large furniture and weather. Im having a great experience here.EDIT: I just moved out of the unit and I cant recommend enough. Really easy to end the lease, really friendly. The assistant manager took really good care of my family.
Doug was so friendly and helpful getting us into our storage unit. He offered great suggestions and made sure we got the right size and options. The facility is extremely clean. It is also secure with good lighting. Very impressed by the entire experience!
Don G. was great help and went above and beyond to help accommodate my wife and I while moving. On top of helping with the storage unit, I had to leave a car overnight for a couple days and being that the parking situation was a little chaotic he said if I parked in front of the building(which is shared with other businesses and usually somewhat filled) that the cameras will watch at night and during the day he will check up on our vehicle. Sure enough I got a text each day letting me know the car was fine. I want to say thank you to Extra Space Storage for having such great employees at this location and a huge thank you to Don G for all of your help.
Don was very helpful and great to work with. The spaces are very clean and easy to access. Great location right off Highway 89.
Easy to do business with. Sensible approach to customer service and security. Very nice, well-kept facility. Really glad I selected it.
Talked to Doug on the phone to set up my storage Unit. Took the time to go over the lease agreement with me over the phone and had good answers to all my questions. Very laid back experience in a good way!
Chloe did a great job making it a quick and an easy process! Will use again!After 6 months of using the unit we had ZERO issues.. Would highly recommend! Very personable staff and happy to help!
Martha is exceptional in her customer service! She called me almost immediately after I reserved online, and even called me back to let me know when a good time to come in was since my plans changed. She keeps the site immaculate and is really a friendly face to see when we arrived to put our things in the space. I strongly recommend this location for its loading bay as well as for Martha 😊.
Great location. I am always pleased working with Don, Site Manager. He makes things easy for us and is always great to work with!
Don helped us get our unit and he was super helpful and kind. Got everything done quickly and very well. We had a great experience!
Patrice (hopefully I am spelling that correctly) was absolutely fantastic! She helped me transition into a perfect unit, secure the best rate possible, and was incredibly kind throughout the whole process. I would definitely recommend this facility to anyone that is looking for a safe, secure, and friendly place to leave their belongings.
I wasn’t prepared for how fast Martha would be at returning my call, meeting me at the facility, and getting me set up with a unit. She was thorough, professional, friendly, and made the experience so painless and fast that I almost wish I had more to store. She was also helpful and sympathetic to military-specific needs. Any business needs more service professionals like this.In addition the facility itself is clean, secure, convenient, and well lit. 10 out of 10
This is a great facility! Very clean, secure, and easy to access. They were really helpful- even made sure that our possessions did not get wet while we were unloading in a downpour. Christine was SO nice and helpful too! Would highly recommend!
No complaints with Extra Space Storage in Farmington, UT. The indoor facility was always clean and our belongings secure. The staff on-site was eager to assist, answer any questions and very easy to work with. It made storing our belongings a breeze and their individual access made it nice to come and go when needed. I would recommend this facility to anyone and if I ever need to store items again will look to them first. Thank you!
Great customer service and VERY worth it for the price. This is one of the pricier places in town but for everything you get it is absolutely worth it. Ray helped us and was extremely knowledgeable and friendly. Never had such a good customer service experience. Will definitely come back. Thanks Ray!
Just started renting today and was very impressed with Mike who helped me set up my account and get everything settled. It was fast and easy. They were also very patient with my toddler who ran around touching all the boxes. The facility was very clean and secure!
Best service and very professional. Martha is wonderful and made our move into the storage smooth and easy. Best storage units and we love the climate control to keep our belongings from getting damaged. Look no further for a storage unit. This is the best place.
Met with Martha today to get all set up. She was friendly, fast, and personable. Facility was clean with reasonable prices (some of the units were on sale when we booked). The extra carts at the entrances are a huge help. We paid for the unit, insurance, and admin fee. They also have locks, boxes, and other moving supplies for purchase too.
I enjoyed how safe and secure this place was. It was very clean and as we are moving our stuff out the manager of the property saying that we didnt have enough straps he let us borrow a couple of straps that were left behind I would recommend this place to anyone looking to store their valuables or just need extra space in in their home.
Facility is nice, clean and secure. Fritz the manager is the best! He got us all set up quickly and found us a unit close to a loading door, and he even remembered me by name 6 months later! Best prices in town too! Very happy with my experience so far, highly recommend.
Martha was so impressive with her knowledge, advice, guidance, suggestions, and customer service. She was patient with my millions of questions and understanding. She was even so sweet about my fussy newborn. I’ve been a renter here for almost a year and needed to adjust my storage space and purchase a new lock (I bought mine off site and it stopped working. Extra space Iocks have a lifetime guarantee, so I went with that!). She made the whole process smooth and easy. She opened my door for me several times. Took the time to show me different size options. The facility is clean, well lit, and is well maintained. Thanks again, Martha!
It’s nice to have something right off I15 & highway 89 to store my valuables. It’s nice to be able to store things inside during the summer and winter months.
The facility is spotless and well cared for. This is my first time renting storage space and I was surprised at how nice the unit is. Don explained everything to me as we were completing the documents and was patient answering my many questions.
Laura was a pleasure to work with. Very helpful, kind, and patient with us.
These units are so clean and I felt so comfortable putting my stuff in one. The management is great, and easy to work with. The price of these units is lower than anywhere else. A great value! I will use Extra Space Storage again when I need to store things. Thanks to Christine for being a great person to work with.
First time getting a storage unit so I’m excited! Martha was very friendly and knowledgeable about my options for my particular situation and what would be most beneficial for me. She also addressed all my concerns.
This is such a clean facility. I know my things are safe here. I highly recommend Extra Space Storage!
Great service and simple process!
We were very happy with the clean, climate controlled storage. We needed a spot for some things with a high sentimental value. We we’re very satisfied with the secure facility and location. Extra space storage met our needs!
Getting started was so easy and the staff are always so friendly. The unit and the whole facility are squeaky clean and the security is awesome. I’m very satisfied.
Very friendly and knowledgeable! Took less than 15 minutes and ready to go!
We use them to store our chemicals for our carpet cleaning business. The indoors allows us to keep everything cool. The staff is always kind and the place is always clean.
Easy process over the phone very helpful and friendly. Followed up with what they tell you and why we came back to Farmington storage unitThank you Don!
Fritz Pryce is awesome! He was beyond accommodating for me and my husband as our crazy moving schedule changed. He had great communication with us, so we didnt worry about anything. He gave me a tour, made sure I could find my way around the building, and taught me how to use my code without any problems. We are so happy we chose this location, and that we worked with Fritz. Hes the bomb.
Don was very helpful and accommodating for our short term storage needs. The facility is so clean and convenient to use. We have rented multiple units and won’t go anywhere else.
Don at this location is the ultimate professional and provides excellent customer service.The facility is clean and always well lit. If I ever have any storage needs in the future I will be using Extra Space Storage.
We were so excited to get a storage unit! The process was quick and easy. Martha was very pleasant to work with and did an excellent job at explaining all the details!!
It has been a pleasure to use Extra Space Storage for the past two years. The location has been very close and convenient for my needs. Its neat as a pin every time I go to my unit and I love that its climate controlled.My only two complaints are furst that the they charge you for insurance when my homeowners already covers my storage. Second issue is the increase in rent which goes up at least once a year and the increases are significant enough that I can no longer afford it.The staff has been exceptionally professional and helpful. They return calls promptly which is great. Im just sorry I cant afford to continue to use the service they provide.
Just started renting today. Facility is extremely clean. Martha was very thorough in explaining everything and so easy to work with. It’s close to home and I feel good about the rent.
Don is great to work with. Friendly and knows his stuff. Very clean. Even the parking lot looks great...
Martha was super nice to us and great to deal with. The storage units were clean and extremely convenient to access, even in bad weather. Would use them again in a heartbeat. Talk to Martha.... she is the best.
This place is very clean, staff was very nice, decently affordable and I never had any problems. I was deployed and late on one of my payments and they were very understanding of my situation and helped me out. I would definitely use this place again.