Great prices, super helpful staff

Store always has empty shelves. Looks like a lot of the product is damaged, used or returned. Staff is unfriendly and unwilling to help.

Stop in time to time when in area. Purchase holiday or kitchen items mostly. Friendly staff and store was clean

They never steer me wrong. And the people are very very friendly

Gotta love Big lots! Really good deals on merchandise you may buy elsewhere...👍👍👍

I found what I was looking for and more .. Christmas and Halloween.. great prices ..no wait in line for me ..was early afternoon tho ..

So many cool finds at this store. I recently discovered it and every time I find new decor for my place. While here last I was standing in line behind a older gentleman maybe in his 60-70’s and he offered for us to go first and we offered for him to. Sweet guy. But the lady at the register, also older was incredibly rude to him and we were broken hearted to see her treat him like that. A young girl opened the register next to us and called us over and she was sweet as can be. She gave a wheat penny when I told her I collect coins. I’m currently looking for my receipt to give her a nice review there as well. But still baffled by the way the older lady treated her customer.

I loved Big Lots. I have found great deals and good products. However, they added curbside pickup, which I loved, but its horrible. I have sat for 30 minutes waiting for someone to pick up the phone, while watching employees standing around in front of the registers talking and there is no customers in there. I do curbside pickup, for many reasons, normally because its convenient when I am leaving work or at work to run over and pick up my online orders. Even calling the store to ask questions, I get no response, they hang up the phone or they answer and put me on hold for 15 minutes. The convenience factor is gone and the customer service is non existent. Im done. 2 out of 5, will not go back.

Its Big Lots! Love this store.

You can find pretty much what you need at a low cost

Its been a while saw some things I like 👍they even gave me a rewards card 👌 thank you 😊

In Flagstaff Arizona Big lots was small store no furniture bare shelves. Hardly any pictures decor for your home. Cashiers were not helpful. Had attitudes when you asked question. Unprofessional. Mostly bleach some groceries. Outside decor . Nothing more. Empty looking front . Not at all like Big lots in Santa Maria CA. Dissatisfied disappointed 😞. Lynsey &Kristen

Great prices!! Big selection!!Very friendly helpful staff!!

Sign says it closes at 9 but its 750 and the door is locked, no employees in sight, no reason posted.

They always have good prices on home decor items, and so many other things.

Sparce stock, but the staff was very friendly and helpful.

Vary nice store but the restrooms could be a little cleaner

Kinda messy. But other than that it was ok.

Got car multi port USB charger I needed and charging cords!!

Friendly service. Clean store

Employees very nice and was a great help in finding what we needed

I love that they close later than all the stores!

Masks 😷 required. Was looking for a box fan. Found one, decent price. at that time I was only looking for a fan also employees were friendly and assisted me in finding what I needed. Restrooms are closed. Good place to shop from time to time.

Ordered one item for same day pick up. Hours later I still hadn’t received an email saying it was ready so I went in to the store. The worker told me they didn’t have any of that item in stock, and I had to ask three times before i received a refund.

Already stocked with the fall season and Halloween 🎃 fun stuff to shop for 😜

Customer service ladies were super helpful and sweet ! Also great prices and super cute stuff .

Always find a good buy!

Empty shelves and poor selection. Also, many items dont show any price, so you have to go to the cashier to ask; quite annoying. But staff are nice and helpful there.

Get place good prices. Its hit or miss whats there. Check it out

They are conveniently located and you can find what you need and more

Love shopping at big lots

The staff are always great. But few of the customers were rude. Overall though it is a great place to shop. Love more than Walmart and great prices.

I always make Big Lots a stop for special food products. They carry several items which dont have preservatives and additives. Pickled beets and cabbage are my favorite. The only reason I gave 4 stars this visit is because their supply was very low in almost everything. During Covid this is normal though.

I always enjoy shopping at Big Lots, and this particular location has very friendly staff, is always clean and well-stocked, and features the same great prices youll find at any Big Lots. They have interesting international foods, great home decor, wonderful holiday decor, and inexpensive prices on all my home needs. I can always find a good pot or pan or storage bin or dog treats or...well, you get the idea. Its one of my favorite places to shop. Note: this location has limited furniture -- no couches, recliners dining tables, beds, etc.

Great store. Good selection of holiday decorations and hard to find snack items

Reasonable prices friendly staff

Lots of empty shelves but clean with helpful staff

My favorite gift store!Always on the lookout for bargains? This is the place!

Slowly improving but need to get more furniture in there!

Fast friendly service decent selection of products

Great older store

Always neat, clean and ordered. I enjoy going here at times to pick up things for my apartment. Never a bad visit.

Big Lots has great deals on everything. However, my favorite part of this store is the cleanliness! The store is also well organized and the associates are helpful.

There are much better and cleaner places that an individual could choose to spend their money.

Xmas stuff is up

They were under stocked, they were out of a lot of things

Stay awesome!! I love big Lots!!

Cashier was fast and friendly

Very nice employees. They open other lanes quickly when they have long lines.

Good shopping

I have always liked Big Lots. They have such a wide variety of inventory! Everything from furniture to personal care, clothes, household items, decorative items, bedding, storage stuff and so much more!! Plus the prices are really great in comparison to retail. We bought bunk beds for our boys where the bottom bed coveted into a futon couch but had the durability of a regular bed. We bought that in 2011 and 7 years later it still holds up like new! So we are reusing it for our younger son and his friends. But thats just one item. Weve bought so much from Big Lots and Ive never been disappointed. This is a great store and you can find ANYTHING your looking for, big and small!

All those little items you need and dont want to spend a lot on.

Might not go there anymore...didnt have a lot of stuff and the employees at the front were too busy talking about their weekend and not really interested in helping.

I enjoy our big lots store here in Flagstaff. I didnt find what I was looking for because they said they dont carry office supplies this time of the year. I was looking for post it notes and tiny ink pens for a project Im working on. Very friendly customer service representatives!

They are Re-Aranging the store, so some shelving is missing or missing

Needs more organization, but improving SLOWLY.

If youre going through a 1990s pop culture nostalgia midlife crisis, this is the store to shop. Since the interior hasnt been updated in over 20 years. Anyway, most deals are a hit or missed and 1/2 the inventory seems outdated or damaged. Overall, I managed to find what I am looking for here at a reasonable price. Dont expect home decor goods and off brand pre-packages food to be top quality.

Good for prices.

When I need to price something I go or call for an estimate.

Good stuff

Super friendly people, the store is very easy to find it is very well organized. They always have stuff on the floor asking if they can help you find what youre looking for also pointing out things that are on sale that you might be interested in the only downfall was the long lines but it is 3 days before Christmas so its to be expected. Ill be visiting the store again because they have a great selection and fantastic prices

Didnt have what I wanted

Some people not wearing a mask. ( And one employee that just had it around her neck) very unorganized and unprofessional and rude.

Found what we were looking for

The customer service was amazing! Prices where pretty okay. The cashier Tinika went above and beyond to make my experience enjoyable. Will come back to this just because of the customer service.

Lots of stuff from Halloween things out already (yay) to quick grab clothes to food. Employees always welcoming.

Isles are always full of merchandise. You can barely get a basket through more often than not. However, Ive seen a large improvement here. Staff is mostly friendly, and knowledgeable. And great budget shopping can be done here.

Rude employees. Disorganized and dirty

Great customer service

Its always in and out

Odds and ends

Always enjoy shopping at Big Lots.

They have so many items that you can make it worth your while to stop here. And they also provide you with name brand products that you would be buying somewhere else at a much higher price.

Good place to shop if u need somthing quick.

First time at this store. When I walked in their was someone who greeted me. The staff was curtious and the store was very clean.

Store has great sales. The problem we encountered was hard to open/close bathroom doors. Not really easy for handicapped useage.

Sales were going but I didnt get anything.

This is one of the stores I wish we had closer by. I would definitely frequent it more. Great deals on lots of stuff.

Making some moves! Looking good. Hope they power wash the sidewalks. 😏

Dont go here. The mens restroom was out of order. The womens restroom... horrible! S#@t everywhere. Had been stepped in. I went straight to the front and reported it to the manager who knew about it. He apologized. Said the toilets backed up when it rained. The womens restroom is obviously still being used. Germs are being tracked all over the store. Huge Heath hazard. Dont think Ill ever go back in there. Should be shut down and sanitized.

Lots of good items for lower prices, get them while they are in stock.

Great place to find value items from Ibuprofen to Shampoo. Carries an awesome variety of Chips, Candy, Snacks and other food items that you will not find anywhere else in addition to regular kitchen necessities such as spices, condiments, canned food, tortillas, etc. Value priced housewares, kitchenware, and more.

I love to shop here! Great prices, friendly employees, great smiles very helpful.

Shady. The down syndrome looking manager needs to readdress her customer service skills. She fired someone recently due to having a fraud alert on their credit report! The person she fired has that alert on their report because a thief or theives were fraudulently using her information and stealing her credit card information! Uneducated manager. Maybe she is down syndrome?

The store looks really nice. It needs to work on the mens restroom. Very dirty.

Always a great place to get great deals on almost everything you might need.

Shelves were almost EMPTY! If they expect to sell air they will go out of business.

The prices are good and they seem to have what Walmart never carries.

Got some lays now I gotta get paid

I had a great experience. The young man that totaled my sale was very friendly! He had a great personality and was pleasant.

Friendly services is the best way to describe how much they do customer service

They have such a cute selection of house/outdoor/holiday decorations! I always find something super cute!

Rude as hell

Love this place, so many choices, frie fly staff.

Sold me a fan that did not work

A lot of shelves empty some merchandise hard to find.

Assistant Manager Al is very helpful. Always up beat and happy

Nice folks clean well organized store mens bathroom a disgrace however.

Good deals on last time gifts

I always find great deals here. Usually better than Walmart.