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Beltone USA
515 E Tennessee St, Florence, AL 35630, United States
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Beltone USA
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Bo
Review №1

Belltown at Florence has been a very nice and easy place to go for my hearing aid. Everyone has been very nice they took time to explain everything they want to make sure everything is good you can hear a good the test they took we’re just awesome. I would recommend them to anyone who is having a little trouble hearing don’t wait until you just can’t hear nothing.

Cl
Review №2

Lisa and Angie are very professional and very good with our Mother and Patient

Ro
Review №3

My hearing aids have performed just as advertised. More important to me is the quality of the staff at Beltone in Florence, Alabama. They have been professional and always helpful and kind.

Ro
Review №4

Excellent experience. Helped my father and me with hearing aids. So kind and helped

Ni
Review №5

Great experience!! Efficient and knowledgeable staff, Angie and Lisa!! Highly recommend!!

Mi
Review №6

They were very nice and seemed to know what they were doing very well I enjoyed my visit with them I would recommend them

Sh
Review №7

Im a care giver and the take great care of my patient.

Da
Review №8

Super helpful and very professional. It is a pleasure doing business here. Angie and her staff have helped my father for a long time and now its time for my hearing aids. This is the place to go.

Ge
Review №9

Angie and Lisa are both very competent and helpful. Both are knowledgeable and willing. Any problem that may arise is handled in a professional manner. I have been using Beltone for a number of years at their location in Florence, Al.

Ja
Review №10

I just visited the Florence location to have my aids cleaned and serviced. Ms Angie Hendon was prompt, courteous, friendly and efficient. It doesnt get any better than that.

Sa
Review №11

Very friendly helpful ladies. Always clean smells good and very sanitize. And does not take long at all. We love this place!!

Ja
Review №12

Very, very good customer service! Friendly and helpful. I give the Florence, Alabama Beltone a Five Star rating!😎

El
Review №13

Great service by a very friendly and patient staff. I LOVE the hearing aids I got there. When I went in for them to clean my hearing aids, yesterday, something was wrong with the one for my left ear and had to send it back to the factory. She said it would take about 10 days to get them back and that there would be no charge.

Ni
Review №14

The visit was very informative and the staff was very informative and friendly.

Ro
Review №15

So easy! Lisa and Angie are great to work with!

Sa
Review №16

Very glad I use them for my hearing aids. Ive been coming here for three years now. Professional service, friendly service, just a comfort to know they will do all they can to help me.

Ro
Review №17

I love my Beltone hearing aids. Service is great!

Ro
Review №18

Very helpful every time there was a problem or the unit needed cleaning or adjustment.

Ju
Review №19

The ladies at Beltone are very friendly and yet professional too. They make me feel like I am getting the highest quality of service...which is true. Testing is simple, quick, and very easy. Their ability to interrupt the results is very on target.They make my experience completely acceptable, even their prices and terms are great.Thank you ladies, for making me feel like family. In a way, I am, Ive been using this office for many years! Theirhearing aids are the best. Cleaning and servicing after purchase is free, quick, and easy.J.P. GiddyFlorence, Al

De
Review №20

Lisa And Angie are always professional and accommodating to my needs as a consumer of Beltone.They take time to listen to my needs and have offered suggestions when I thought I was going to be without ears! Always willing to see me even at the end of the day and I often made to feel as though I part of their home town family. I am always greeted with a smile and handled with care professionally. These ladies are a delight!

He
Review №21

Love the ladys at beltone very friendly and understanding about how people like myself feel when it comes to hearing loss. They took a lot of time to explain to me. The choices I have and answered all my questions. No matter how stupid they were. I can say they will be who I deal with when it comes to my hearing devices.

Se
Review №22

The staff at Beltone is awesome. I have been wearing hearing aids for over 40 plus years. I am almost new to this staff. It was a smooth transition from my former audiologist to here. I really appreciate the patience and accommodations that I receive from Angie & Lisa. My plans are to stay with them to continue to receive great services that they give to their clients. 👍🏾

Ro
Review №23

My Dad and I get our hearing aids from Beltone in Florence Al. Have always had great service and enjoy visiting Lisa and Angie. My hearing aids have allowed me to enjoy Turkey hunting more than in previous years. I could hear turkeys that my young cousin could hear and his dad, who is my age, couldn’t. You don’t know what you are missing till you actually get tested.Had a second visit today and found them to still be as good as before. Dad really enjoys the attention as do I. Keeps us both hearing.

Ri
Review №24

Have used Beltone for about 15 years. Always have great service. Feel like I matter not just another number. I love these ladies and enjoy each time I see them. My dad used this same office and he swore by Beltone. Angie is my go to girl!!! Always friendly and helps me out no matter what.

Co
Review №25

My experience with Ms. Angie Hendon and her assistant, Lisa, at Beltone could not be better. Both of them are very knowledgeable, especially when it comes to understanding how having hearing loss affects everything in a person’s life. Lisa and Angie are like family to me. Lisa makes my appointments per my convenience. She knows my hearing aide design well and keeps them clean and in good working order. She always has a smile and positivity. Angie has been with me through some difficult times; she fit me with a great product while showing empathy for me and my family. I’m confident in both of them and their service is great! Confidence is what we need to have with health care providers. You definitely find that with Angie and Lisa!

As
Review №26

I have been going to Beltone for a little over a year now. Angie and Lisa are the most polite and professional people ever. They are always happy, patient, and willing to help me every time I come in. I highly highly recommend them. I know I will continue to be a customer. Thank you Angie and Lisa!! 👍👍

Ed
Review №27

I have found this facility to be on time with appointments. Service has been very acceptable.

Ch
Review №28

Been using Beltone since 2006, great customer service. Angie and Lisa will definitely take care of you.

De
Review №29

Angie and Lisa at the Florence office are the best. They encourage and give each patient individual and special service. From the first time you contact their office and each call or visit thereafter expect to receive the best level of hearing aid fitting and service. So glad I use Beltone for my hearing care provider.

Je
Review №30

My experience at Beltone Florence, was nothing short of extraordinary. As a new hire for the patient care coordinator position at the Decatur location, Angie and Lisa made my transition into the company and my training as smooth as possible. They were very knowledgeable about their products, their services, and they knew every patient who walked in the door by name without even having to look at the schedule. I came to Decatur very prepared, and I knew I could always call them if I had questions. Thank you, Lisa and Angie. You truly know how to make a place feel like home to not only your patients, but to the people who are new to Beltone as employees. I couldn’t have done this job without you! 💜🙂

Do
Review №31

Had to send one unit away again for static issues. Angie was quick to provide a loaner compatible unit.To have their support for the lifetime of the units, including free servicing is worthy of anyones consideration who may need professional hearing assistance. They cant be beat. Period.

Ki
Review №32

Beltone Florence gives the BEST customer service ever! They always greet you with a smile and a sweet hello and are ready to help! I can only say GREAT things about them and they have always treated my mom and our family with dignity and respect! I highly recommend Beltone Florence!

Lo
Review №33

Outstanding and friendly service. This location always takes such good care of me, and addressing my needs. I can’t think of enough for the help they’ve been. Always ready to assist

Ly
Review №34

I LOVE our Beltone! My elderly mom and my special needs sister both wear Beltone hearing aids and the service we get from the staff is amazing! We are always seen promptly and the staff feels like family!I couldn’t recommend them more highly!!! ❤️

Ta
Review №35

Beltone is my “go to” for all hearing needs. I’d give them 10 stars if I could.Lisa always goes above and beyond.Her genuine personality shines through in everything she does, and she truly cares about the customers that walk through the door. Walk in a customer and leave feeling like a friend.

Mi
Review №36

Took my Mother in Law and a lady named Lisa was so sweet and attentive to her. My Mother in Law was happy and had a wonderful experience. Thank you for having such a friendly staff. I highly recommend this business to anyone needing hearing aids!

Do
Review №37

I would highly recommend Beltone Florence Alabama. My dad Charles Frost has used them for many years. We have always loved working with Angie Hendon and we can’t forget Lisa!!! They are both always accommodating and my dad feels very comfortable with both of them. It is hard when you have severe hearing loss and you depend on others to help you.They make him feel welcome and eager to help him with his hearing needs. If you are in the market for new hearing aides please give them a call to set up your appointment with Beltone!

He
Review №38

This office has been wonderful taking care of my husbands hearing needs. They are friendly and always helpful. We love Lisa and all the staff at Beltone!

ch
Review №39

My mother loves Beltone USA in florence because the person that helps her speaks loud enough for. Her to hear what she is saying. My mother has industrial hearing loss and appreciates the patience and understanding of the staff.

Ri
Review №40

I can not speak highly enough about the care and quality of hearing I now have thanks to Belltone.The staff are always helpful and professional. Kindness goes along with the quality you receive. They are always designing newer and improved products and maintaining the older products care as well. If you suffer from hearing loss please call and go by your local Belltone. Other places sale inferior products and you are just another number, there products get out dated and your stuck with an over price piece of hardware you can’t use. Belltone is reliable and dependable and they are always reaching out to me letting me know when it is time to come by for free cleaning and service. You get what you pay for, and if you don’t, well, it’s not Belltone!

Wa
Review №41

Lisa at Beltone has been helping me with my hearing aids for over a year now. They always answer all my questions and treat me like family. I highly recommend them.

Me
Review №42

Angie is absolutely the best at Beltone Florence Alabama. In fact all of the staff are so helpful and caring. I have Meniere’s Disease and Angie is so understanding with my hearing issues and knowledgeable of what kind of hearing aid I need. I most definitely recommend Beltone in Florence for any hearing problems.

Ta
Review №43

I am so happy to have found a great business. Angie was so helpful to me. I felt as if she went out of her way to be king.

St
Review №44

They made custom molds for my Shure se535 in-ear monitors that I use as a musician. They were both very sweet and professional. I Highly recommend them.

Su
Review №45

The ladies here are wonderful. They always make you feel very welcome. Very professional. A Highly recommend.

Na
Review №46

We have always had great service here. They are so nice and helpful. Even for the smallest needs. Just cant say enough good things!

Le
Review №47

The folks at beltone are friendly and competent. I just needed a test to rule out some concerns. Lisa got me checked in without issues and they were extremely helpful in talking me through my situation.

Mi
Review №48

Wonderful People!

Ta
Review №49

I am so impressed with this facility. The staff is so friendly. Everyone seems to work with the patient as the number one priority. Thank you

Li
Review №50

I love my new Amaze 17 rechargeable hearing aids. Had the family over for birthday party and I never had to say ‘what?’ once.

Mi
Review №51

The greatest!

Jo
Review №52

Beltone in Florence, Alabama provides excellent customer service in the fitting of hearing aids, the delivery of the aids and continued service in adjustments as needed. Very pleased with service received from Angie and Lisa!

Te
Review №53

Everyone was so nice and helpful. So glad I chose Beltone.

Ma
Review №54

Lisa is so sweet and helpful whenever I call. Always take care of any problem I might have in a professional and courteous manner!

Ro
Review №55

I can come in anytime and get my aids serviced. I’ve been with Beltone since 1998. I would not go anywhere else. They are great!

Je
Review №56

Lisa and Beltone are great. Helpful and talkS loud enough that I can sometimes hear her without my hearing aid. Good job Lisa!!!

Su
Review №57

Always there when you need them. Very thorough and friendly. Sound quality of the Amaze hearing aids is a great improvement over my previous Beltones.

To
Review №58

Great people very knowledgeable

De
Review №59

When you get the best feeling youve ever had is when you know you were treated like a person and not just a number and you walk out, and hear things you havent in years, you will be crying! I know because I can hear birds chirping something I havent heard in a long time!

Je
Review №60

It was outstanding n ladies were great very helpful

Ge
Review №61

Always available when I need help. Always received excellent service. Very pleased with my hearing aids.

Em
Review №62

Everyone was so nice and helpful, treated my grandparents with respect and made them feel comfortable! Their hearing is greatly improved which in turn has improved their quality of life! Highly recommend this place to anyone with hearing needs!

Re
Review №63

The most amazing customer service you will find! Always friendly, helpful, and very thorough! Highly recommended!

Le
Review №64

I have always found the people at Beltone to be friendly, helpful, courteous and professional--everything you would expect from a business like that.

to
Review №65

These hearing aids have changed my life. My wife loves them! Would not go anywhere else.

Ge
Review №66

The staff here is wonderful, helpful, and professional. They took amazing care of my grandmother while visiting from out of state. Her hearing aids were giving her trouble and they repaired them for her quickly. We were walk in customers. Wonderful experience!

Ro
Review №67

Appreciate all that you have done for me. Help to understand my hearing loss. Hope to do business with you in the future.

Mi
Review №68

Great office and staff. Always friendly and very knowledgeable. If you have a hearing problem, this is the place to go.

Da
Review №69

Some of the best people I ever worked with I would recommend Lisa & Angela any day of week

Jo
Review №70

Friendly staff, professional service and a good product. I can understand my grandson!

An
Review №71

People are extremely helpful. Great personalities which makes the whole experience great.

De
Review №72

Lisa is great!! I love my Beltone hearing aids.I wouldnt go anywhere else

Cl
Review №73

The ladies at beltone are very professional, courteous and helpful. At no time have I had a problem with my hearing aids and not get immediate assistance.

Ta
Review №74

We have had a wonderful experience with this group. Angie and Lisa are extremely helpful and special to us !

De
Review №75

Great equipment, and even better staff. You won’t regret using them.

Je
Review №76

Angie and Lisa are great people to work with and they obviously care about their clients! I highly reccomend them if you are in need of hearing care!

Ri
Review №77

Friendly, professional, and courteous.

KV
Review №78

The ladies of Beltone are always friendly, helpful and so patient with my 94 year old dad. We wouldn’t take him anywhere else. He has been very pleased with his hearing aids.

Be
Review №79

Lisa has always been there when I needed her! She is friendly and helpful when I have questions. Thanks Beltone for everything you do!!

Je
Review №80

Lisa & Angie are always very courteous and helpful. They always take care of my problem. From anything from just a cleaning or a serious problem. I have been a customer now for about 4 yrs and I have always been treated good. I would highly recommend them for all of your hearing problems.

Ga
Review №81

If you need hearing aids, go to Beltone! They are the BEST in town. Don’t go anywhere else.

An
Review №82

Nicest women in town. My dad and I both highly recommend Beltone!!!

Jo
Review №83

As always, they provided efficient, friendly service on my dad’s hearing aid. Some of the nicest employees a business could ask for.

Am
Review №84

Lisa McCrory is so helpful and such a pleasure to talk to when I call.

Mi
Review №85

Great customer service!

So
Review №86

Very knowledgeable professional ladies that genuinely care for their clients.

Ro
Review №87

Met me at the street. Took my hearing aids and cleaned and updated them. Wonderful work. I would recommend.

st
Review №88

Angie and Lisa are the consummate professionals, they are a delight to work with!! Steve Harrison

Ma
Review №89

Best staff in the area! Always cheerful and happy to help!

Ve
Review №90

Took mom to Beltone today to get hearing aids cleaned. She loves the curbside service. Very friendly.

Be
Review №91

These ladies are so wonderful to my parents!!So thankful for them; very professional and helpful always!!

He
Review №92

Great service and excellent staff, Lisa is my favorite! She always brightens my day!

Pr
Review №93

The Beltone in Florence takes care of my pawpaw, friendly, caring every time we visit.

He
Review №94

Fantastic service and the people that work there are the best. Went above and beyond to help my grandpa until he was completely satisfied!!

Al
Review №95

The experience of hearing loss has caused me a great deal of frustration and anxiety. The Beltone products have been very helpful but the personal and professional care from Angie and Lisa has been outstanding. These ladies are not only professional, but they make you feel like they are truly interested in taking good care of you. Thanks for great service and the wonderful atmosphere created by Lisa and Angie!

me
Review №96

Love this place they are so friendly, take time to do their job ! So they get 5 stars!!!!

Je
Review №97

Some of the nicest people and always very professional. I would highly recommend them.

La
Review №98

Very friendly and helpful staff. Love my rechargeable Amaze hearing aids!

Je
Review №99

Lisa McCoy wonderful customer service, very helpful. Gold stars all the way!

Ka
Review №100

Angie and the Receptionist was absolutely amazing and super friendly. I had a great appointment.

Information
15 Photos
100 Comments
5 Rating
  • Address:515 E Tennessee St, Florence, AL 35630, United States
  • Site:https://locations.beltone.com/al/florence/0050973005/
  • Phone:+1 256-764-5677
Categories
  • Hearing aid store
  • Hearing aid repair service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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