I see a lot of negativity for something a store cannot control. Store is clean and tidy. Chris, the newer manager, is incredibly friendly and knowledgeable on the collectibles front. Careful, youll end up leaving with more than you wanted.

Great customer service from the gentleman with long hair (sorry cant remember the name)

PLEASE DO NO COME HERE HORRIBLE CUSTOMER SERVICE. Store Manager Eric embarrassed me in front of customers and employees calling me impatient and inconsiderate while trying to pick up my online order. He was helping a woman who was clearly talking on the phone and he was just standing there doing nothing. All he had to do was ask my name, form of id, and pass me my game!!! After leaving, I received 25 spam emails that my order has been picked up. HARASSMENT!!!!!!!

Came in tonight for a Xbox hard drive decided to pick up some socks and borderlands 3 which was at a price drop at $20 .... I was offered the deluxe version of the game which is priced at $40... I kindly declined because I just wanted to catch a deal. The person ended up charging me $40 for the deluxe anyways, which I never asked for in the beginning!!! I only realized once I got home and the store was closed! I know employees are pushed to meet quotas so this felt very shady !!! You will see my tomorrow morning for my refund. Very Inconvenient and unhappy !

The reps dont know whats going on in store have no clue about what the company offers at all. Its like the store manager and assistant store manger dont read the company emails that are sent out or if they do read them they dont relay the information to anyone at all.

Friendly service. Low inventory due to the pandemic, but excellent service none the less.

Husband and I were waiting to meet up with a friend so we went ahead and browsed around Game Stop in the meantime. Found a few games that we will probably get eventually once they price drop. We didnt buy any games this time but we did get a Legend of Zelda umbrella. My husband loved it as soon as he laid eyes on it. The cashier was very friendly when we went up to pay and traded a few quick jokes with the hubby before we left. So overall had a very pleasant experience here.

Staff helped me get my niece the perfect gift this past holiday season. Thanks for being so friendly and helpful.

I love going to gamestop for Pokémon cards, and they always have a nice selection. The staff is also very nice. I love listening to the ads in the store about the GameStop that I am at.

Got what I needed and didnt really have any problems

Best game stop I have ever taken my son to. Staff was extremely friendly and knowledgeable. Prices were great also

Still no PS5 or Xbox Series... 😂😂

My favorite Gamestop. Eric is awesome. The crew here always help the best they can.

Great place, friendly staff, some really good deals. Staff is very knowledgeable and helpful. Free parking and close to other shops. Good place for gifts.

This is one of my favorite places, let a alone one of the top GameStop we have within the fort Lauderdale area from were I stay. Yes the store is not big like the other ones however if you had ever read one of my reviewes. Then you would know one of my top requirement and for my new readers customer service is everything in this world so if you want to enjoy going to a GameStop that would have you laughing engaging in what you are trying to find well this is the one for you, just to get you to see I can go to Broward mail its closer, however its GameStop I want a person to engage in the things I as well as tell me information or give me a ideal of a game you should try. Grade A customer service, it makes life just a little bit easier.

As much as I hate GameStops the employees are super sweet!

The staff are very nice and treated me very good and helped me get just what I was looking for

Good experience! Purchased a Nintendo 2DS and a couple games. Dude making the sell was interested in the process and answered all my questions.

Cheap on buybacks and expensive on new items. Staff very young but great overall.

We were assisted by helpful and kind employees. It was a great experience.

Nice people. Normally has had most of the games I am looking for.

They didnt have what we were looking for, but the guy was incredibly nice and helped us find a location with our item. 👍

Aside from the two gentlemen not greeting me...but having all smiles when greeting a lady who must be a regular, it was a clean store, I bought three PS4 games and check out was smooth.

Prefer to use amazon then this GameStop. Everything is overpriced and staff act like they know everything.

Gamestop wouldnt tell me my Battlefield 1 Premium code after I couldnt locate my receipt, even though Ive had an account with them for years. Am I seriously the first person to lose a receipt? Or have the letters fade? Gamestop took $30 from me and I got nothing in return. I will be doing all my video game purchases through Amazon Prime now, and I recommend you do the same.

Favorite place everyone super great Eric one the best he works very hard to to meet your needs.

I Paid for a game that came out early & was told to pick it up a certain day & time because it will be a line which is understanding but why tell me a time & day when the store is closed

I wish I can Put 0 Stars. Horrible experience. I purchased a product at gamestop, and after using it for a few days, the device started malfunctioning. I began do to some research and see how this could be resolved, and all i was reading were horrible reviews on this product! FYI DO NOT PURCHASE THE Scuf Vantage ps4 controller expecially at GAMESTOP.I was completely horrified by the reviews. Based ON MY RECENT experience at the store, I WILL NO LONGER BE PART OF THEIR MEMBERSHIP PROGRAM. I decided to return to Gamestop and request a refund. The second i walked into the store, i was greeted by two MANAGERS which after explaining to them my issue and concerns, THE MANAGER TREATED ME HORRIBLY WRONG BY TELLING ME TO GET OUT OF HIS STORE after stressing to him that the receipt clearly states and I Quote. Opened new accessories can be returned or exchanged With in 30 daysALONG WITH Unopened merchandise can be returned or exchanged within 30 days. They didnt bother taking a look at the product or even look at my receipt. I only had this product for 8 days. I cant make this up. How do you have a policy in place and you dont follow it! I went on The gamestop online website and on the policy section also states that i am able to return my product for a refund. So why am I a member with Gamestop if i am being miss led this way. Why come to GameStop to purchase products and I get treated the way I did. The manager started raising his voice at me and Started pacing back-and-forth in the store as if he was getting angry based on the fact that I am very confused on what theyre telling me and what the receipts clearly says. I even showed them the receipt from my hand pointing at where it says the return policy, but they did not want to hear it. I requested that I should speak to upper management regarding the policy and also how I was being treated. Upper management finally got on the phone but did not want to speak with me and advised the store manager to process a store credit not my money back for a diffective, horrible reviewed product. Now a store credit was not listed on the return policy receipt. I only wanted my money back and go elsewhere after 8 days of purchased and i was treated horribly wrong after being a customer for over 10 years. I demand A responce back From upper management regarding this issue. I am currently a Store manager for 12 years, i know how policies and procedures work. Yes, some companies have different policies and procedures but this experience was handled very poorly and as a store manager i would NEVER tolorate such poor customer service and allowing one of my reps telling a customer to get out of my store when the only thing the customer kept stating was to look at his or her receipt!! Please reply to this review Gamestop.

Solid staff not too big on the pop policy but cant win them all. Guys are always nice and super helpful.

Very helpful. Great games to choose from

Great place traded old Xbox 360 and got new games for switch . Has lots in stock and staff is super helpful

Worse service I’ve ever experienced. Totally weird. I stood at the counter for 5mins no one asked to help me... not even I’ll be with you in a moment. The lady behind the counter was looking at games and walking back and forth to the register I WAS STANDING AT. It was like I was totally invisible. Just walked out went to another game stop. Like I said just wierd. Not even 1 star.

Dope GameStop cool vibes had to switch this store to my home store!

Always great customer service providers

Better customer service.

Cant have a great neighborhood with no game stop

After reading the reviews of others for this Gamestop, I can say that I honestly am really unsure what these reviews are talking about. I have never been to this Gamestop, and honestly I had a great experience there! They had items I was looking for that other Gamestops did not have. They have excellent customer service and they are very personable. Highly recommend this Gamestop!

Good selection

Great game. Large selections..

Very informative

We got the last PS4 PRO they had. It works great!

Great place to shop for games

Best games ever

I was a great day and I was going to gam

Great place, helpful smiling and not annoying staff. Positive emotions in overall .

AJ was amazing!

Inventory was nice and service was great.

Second favorite place on Earth next to my home.

Little cramped, but definitely does the job.

The best....

Pricey good for games

They had Stuff that we dont see back in ny

Today I called GameStop to ask a about a new game being in stock. they pick up the phone and answered my question before I even had to ask it... True story

Great service 🤘

The employees here are thee best!

Poor product knowledge coupled with bad customer service is a great way to ruin your day. This is why Amazon is putting places like this out of stock.

Staff is awesome!

Business hours for Sundays is incorrect, its 11 AM - 6 PM.

Had everything i needed

Polite staff!

Employees was rude & racist toward me in my friend tried to contact corporate no body cared . ill never spend another penny in game stop EVER

Very helpful staff,

Great staff

Good customer service

Very friendly staff.

Not really a gamer.

Great

Got what I was looking for that day

No hel0

Incredible attention. And very assorted games

Completely game freak, but very friendly and. On a lot of variety

Good place here I bought my son a preowned Ps4 at a much more popular price than in my country, I recommend it although sometimes it is always good to check in amazon because better prices can be found. shame if you travel often to the north country.

I thought it was going against a bigger business. I didnt have the amiibo I was looking for.

I usually find the games Im looking for and at a great price

It is very accessible