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Mattress Depot
434 Mary Esther Cut Off NW, Fort Walton Beach, FL 32548, United States
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Mattress Depot

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Je
Review №1

We had a fantastic experience! Jordan was so wonderful and his knowledge was beyond excellent. My husband came in prepared after doing a ton of research and Jordan was spot on with everything. The selection is small but they offer in store ordering and free delivery, set up and old mattress removal. Great place! Go check them out!

cl
Review №2

Salesperson I spoke with was not rude, just overly pushing and a bit too aggressive with trying to get the sale. Again not rude, just didnt dig the vibe in there. Ending up buying from a different company in fort walton.

Da
Review №3

Jordan was an OUTSTANDING salesman. So happy we took our business to him. We went to other big chain companies, and they could never compare. Jordan from Fort Walton Beach, THANK YOU for being so helpful and patient.

Mi
Review №4

Bad customer service for already bought products. They ignore your calls and messages. Certain people(Jordan)show good customer service before you purchase, but after that they totally ignore you if you have any problem with the item. And yes I agree with others, owners daughter is totally rude.

Ma
Review №5

The sales staff was very helpful, friendly, and knowledgeable regarding the various brands and options available. She also worked with me on my delivery date, when I needed to make changes. It was an overall excellent buying experience.

Te
Review №6

Excellent choices in mattresses. Very polite and knowledgable salesman (Jordan). After going to several other stores we bought one from here.

Je
Review №7

Had a great trip to this place. Jordans help with assistaning me in my journey to find a suitable mattress was just out of this world. His knowledge about there products was amazing. Definitely the spot to go for mattresses and sleep assessories in the panhandle area.

Be
Review №8

Laurie and staff gave great customer service. I highly recommend this business!!!

La
Review №9

Great selection of top brands, employees seemed very knowledgeable on what mattress could help the customer get the best nights sleep, 10/10 would recommend going here to buy a mattress.

Ry
Review №10

Came here looking for a new mattress and this place had a great selection available for me to decide what I was looking for and Jordan the guy that was helping me was very helpful and patient with us from the time we entered the store until we left.

Mi
Review №11

I dont recommend this store. I was told I had a 60 day comfort guarantee on the items I purchased. I bought a king size bed with a massager and adjuster base. When delivered the adjuster was two single side by sides which came with two different remotes. There was no synchronizing performed because there was a cable missing. After trying it out for two weeks, I didnt like the massager and tried to return it. Small fine print that wasnt disclosed during purchase, adjustables are not returnable, not even for store credit! Oh, if you dont like it you can return it for up to 60 days...Liars!!

Ci
Review №12

I had the same experience as the other guy. The girl (who told me she was the owners daughter) was beyond rude. She wasnt understanding what I was telling her and began to yell and curse at me. It was probably the most angry Ive ever been and THE WORST customer service I have ever experience in my life. Very disappointed.

Le
Review №13

Excellent service and great prices!!

Da
Review №14

Great furniture at great prices.

As
Review №15

Very disappointed. I asked for a box spring and was sold a foundation box. It broke not even 4 months in. I was surprised to open it and see how poorly it was made.

Cr
Review №16

Friendly staff a d good deals

Je
Review №17

Very nice and helpful staff

Wh
Review №18

The lady, that helped me was very rude . Then told me thank you for wasting my time . I will never do business with this company again ......

Information
20 Photos
18 Comments
3.8 Rating
  • Address:434 Mary Esther Cut Off NW, Fort Walton Beach, FL 32548, United States
  • Site:https://mattressdepotsouth.com/
  • Phone:+1 850-586-7686
Categories
  • Mattress store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:12–5PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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