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GameStop
McCart Shopping Center, 3504 Altamesa Blvd Ste 108, Fort Worth, TX 76133, United States
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GameStop
Comments
Ju
Review №1

James old skool is the greatest always friendly and knowledgeable about various products latest release

Mi
Review №2

Very good too find games employees nice games a lil too expensive

A
Review №3

James was very nice and helped me as much as possible. Had a wonderful experience will definitely go again.

Ja
Review №4

The location is kinda hard to find via the gps as its kinda in the cut and the store looks deserted.

Ju
Review №5

The customer service was very nice. The manager is helpful, kind and informative. I only wish that the store was better sealed. It was a rainy day and the store smelled of wet mildew like an old basement. That is totally not the staffs fault. Hopefully Game stop Corp. will look into it. My asthma was set off badly. I would have rated it a 5 if not for the wet mildew problem.

Ch
Review №6

Its a small location and they dont necessarily have it stocked beautifully like the other stores. It feels crowded. The employees are super nice and passionate. My son is a novice at this place but we are getting very acquainted pretty quickly.

Ja
Review №7

I would definitely rank this Gamestop one of the best. Yes it is a little small but the level of costumer services they give here is one of the BEST. If you ever need help with an item that you are looking for, ask for JAMES. He is very helpful.

Ka
Review №8

This game stop didnt let me return a couple of my favorite games. I had already finished a couple games and tried to get some store credit for them but they refused and got mad at me and asked me to leave, I dont know if it was store polocy or just the cashier. I tried to return call of doodoo and call of jury duty.

Ja
Review №9

Horrible yantaiistic behavior from cashier.

ko
Review №10

Store never has any stock but the employees are nice and helpful just dont go expecting to find a controller or headphones are much of anything else

vx
Review №11

It was a bad visit. I bought a game that was $ 29 and took $ 40😞

Ta
Review №12

Wonderful customer service. After a really horrible day, came to the store to get a switch associate sold us a used one for a reasonable price and gave us great customer service! James is the best.

te
Review №13

My son love this store

Ra
Review №14

So knowledgeable on everything I need. I like that they sell new and used stuff so I can always afford to get my kids what they want. I just wish theyd have more than one employee at a time the wait is always so long.

to
Review №15

Great stop for all games and really the same price plus they have games that were traded that they sell.

Be
Review №16

If I could give this location no stars, I would. I came in today to pick up an item my Home store didnt have. My husband and I werent greeted until we had been looking around for a few minutes. I asked the Assistant Store Lead Miguel, if he could possibly hold an item for me until Friday, he told me he would only hold it for today and tomorrow. His tone was unwelcoming, and he was very short with me. He had said he wasnt allowed to hold things that long and told me I could go on the app around 8pm - 9pm if I wanted it held till Friday. He was explaining this in a very confusing way, so I was not fully understanding at first, he became progressively irritable with me, hastily showing me what to do on his phone with little explanation, making it seem like he had better things to do. Nonetheless, I thanked him and apologized for my misunderstanding, I got no response from him. I then repeated myself, still no response from him. I was still standing at the counter when he told me that he needed to go take care of something and walked off. I grabbed the item and returned to checkout, which he seemed to take his time. He approached without a word, asked me to put in my phone number, asked if the item was all I needed, I replied yes, he circled the survey information, handed me the receipt and said have a nice day. Absolutely the worst customer service I have experienced with GameStop. Its really a shame that they got my business instead of my Home store on Hulen. I definitely will not be returning to this location. As for the item I asked him to hold? Think Geek was more than willing to hold it for me, since my home store didnt have it in.

Ju
Review №17

Great place to buy your games I enjoy coming to this one the most James the manager is super cool usually very clean and very organized, even though they have so many people coming in there messing stuff up all the time for me its a great area the personally if you go in there I would ask for James some people can be snooty but for the most part it is nice and convenient if you live in this area I wouldnt avoid it and go out of my way to go somewhere else either way I love it

Su
Review №18

Very nice and helpful service.

Se
Review №19

Fast and Friendly, Although I Just Sit in the car and wait for my Son🙄, Hes never dissatisfied..

Sp
Review №20

Been using these guys for a few years. Have always had a good experience. Sometimes if a bad day they can be moody but having patience, these guys have always been helpful. Love them!

Ma
Review №21

Not the best GameStop in the neighborhood but definitely not the worst! The choices are limited in the games you can choose but the quality of the video games that they have or excellent!

Gr
Review №22

Great selection of Xbox 360 games. Staff friendly as always and there to help. Walked in expecting very little and walked out with seven games.

Mi
Review №23

I went on Black Friday my mistake. The little store was crowed. This being day after a holiday and being Black Friday i thought there would be a sale on items in the store after all their website said so but mistake number two. The staff was helpful and i did get what i went for. Just a little disappointed because i could have went to walmart and got the same thing.

Ja
Review №24

Placed a hold for a game online and five minutes later got the notification that it was ready. Fast and easy transaction without a hard upsell on their yearly program thing. Even picked up a pair of Doctor Who socks!

Je
Review №25

Clean store, friendly and knowledgeable staff.

ma
Review №26

But who created Riddle School Game on riddleschoolgame com after i play the game so this is a quick parkour which is like our bubble trouble 2 version

Ed
Review №27

If you are a gamer this is the place for you to or the kids to go. you can buy new games used games you can trade games for games... Good spot!!

Ga
Review №28

Nice store. 😊

Ju
Review №29

My Son Loves coming here all the time because they have alot of Specials going on here and great prices.

Ke
Review №30

Helpful and friendly employees. Good size store as well.

St
Review №31

The guy who sold me was really cool. He was kind and told me just how important the product I purchased was over the alternative

Mi
Review №32

Small size good people and prices

Br
Review №33

Dudes were super chill and helpful all I can ask for at a vidya store.

Pa
Review №34

Miguel is a con artist. He sold me a broken copy of Mkx and when I brought it back trust thing next morning, he said it wasnt like that when I gave it to you. Yes it was, you were mad I came in right b4 9 and you sold me a broken game. Then when I return it instead of giving my money back, he replaces it under gpg replacement so I couldnt get my money back. Very poor customer service from migu3l

Be
Review №35

Nice staff. Very helpful

PM
Review №36

Its never crowded crowdedand the staff is great

Ti
Review №37

The best place to buy all new and pre-owned games!!

ce
Review №38

They know everything about gaming ... Nice people

Do
Review №39

My one stop shopping for everything Xbox, PS4 and Nintendo. From the consoles, peripherals, new and used games this is as good as it gets! Buying used games allows me to buy alot more games over buying new games at $60 a pop! They also sell all of the online gaming prepaid cards so getting a gift for a gamer is simple and easy without trying to figure out what game they may like. Just get them a Gamestop prepaid card if youre really in doubt about what to get them. Its also a great place to buy your new release game titles on release day so you can get pre-ordered extras that come with the game for pre-ordering it through Gamestop!

Cl
Review №40

If you say you have a game because the box is out to showcase. Please have the game when i bring up. Christmas time child wanted that game.

Me
Review №41

The guy that works there is awesome and it has so many wonderful games

Av
Review №42

Ive had problems with this game stop in many ways. Mainly is that a few of the employees are listless and almost angry in response to my patronage.Trying to get information on new games, expected and incoming releases is spotty. They arent keeping track of gamer related information and dont seem to hire people who are avid or excited gamers. I dont usually hold a standard for game stores but this place always brings me down and makes me feel negatively about every visit.

Ka
Review №43

Probably the best gamestop yet. Everyones cool and they help out the costumers

Br
Review №44

I preordered Naruto to Boruto Shinobi Striker... and they said they couldnt give me the preorder bonus smh. It was a huge waste of time.

Fr
Review №45

They have all the grat new games and if you need some help ask for james hes a great help

Hy
Review №46

The current employee is patient and helpful. I would definitely recommend.

Ga
Review №47

The young woman who was working was extremely pleasant & helpful.

Jo
Review №48

My son love this store, we visit it frequently. Excellent service.

Jo
Review №49

I found a very good offer on Risk

Ri
Review №50

There is one awesome and very helpful good employee and his name is James and he very patient and very helpful if I need any Pearson at gamestop to help me is james

Re
Review №51

Need some improvementOn how to talk n treat customers...rude rude rude...and to high mayb they know i dont have much💨 #MONIES !!..IDK N IJSTRUTH BE TOLD...DIDNT THINK THEY WERE THAT BAD ...untill you half to go back ...n it slaps u in face on why you stop the 1st time...wow

Al
Review №52

James was extremely helpful and patient.. great customer service!

Ju
Review №53

Probably the WORST GAMESTOP ever. Its dirty and theres usually only ONE person working, even when its busy.

Na
Review №54

Freakin awsome the people are also really nice

Ly
Review №55

They had what we needed and for a very good price

An
Review №56

Nice place and good price and people

St
Review №57

Great place. Awesome staff.

yo
Review №58

Blake is the real mvp!!! got my preorder in for the new xbox for me..went above and beyond for me

Ed
Review №59

Tayler literally is the worst made my son take an extra step to get a game he wanted....this is why retail is dying

Je
Review №60

Very helpful staff! Love this store!

Im
Review №61

The best one I went too

At
Review №62

Small a little crowded but excellent service

Je
Review №63

I go there all the time and I know all of the people who work there very well.

jo
Review №64

Love the employees here

me
Review №65

They stole my buddies Wii and his kids play it like what the heck why wont they return it this is theft and after we called them they rick rolled us and called us bad words like the n word

Tr
Review №66

Great place to find deals on games. ..

Jo
Review №67

I purchased a product from them last year, and they refuse to provide me with a proof of purchase, even though they can see it, and they will not facilitate the exchange. Poor customer service.

Ma
Review №68

It was awesome! Great service!

Fr
Review №69

Whats not to like about Game Stop, fun fun.

An
Review №70

Great customer service

As
Review №71

Very nice and helpful in looking for what i wanted.

St
Review №72

Nice and helpful staffs.

Na
Review №73

Because I am 100 % gamer.

Ba
Review №74

Great store, very helpful staff

In
Review №75

The employees always help us

Ka
Review №76

The customer service from James was great, hes colleague not so much he was very rude and impatient and was not helpful or responsive to questions that was asked if did not get his name but he does have dreads and a lip piercing.

Br
Review №77

Great place to shop.

Sh
Review №78

Pleasant

Al
Review №79

Call to put on hold a ps4 she just told to wait to confirm 15 min later just hang up on me.

Sh
Review №80

SMy son favorite game stop

Jo
Review №81

These guys are super friendly.

Ad
Review №82

Love this place

Da
Review №83

Lot of selection. Just in a bad area at nights.

Me
Review №84

Got g baby. A play station game

Da
Review №85

I like this Game Stop alot

Ce
Review №86

Awesome

Ch
Review №87

No one helped us until 20 minutes after we got there

Li
Review №88

Big dude at register was very rude and condescending, just talking down to all customers and acting like he didn’t want our business, i was very close to walking out if not for the other employee that was present who treated us with respect and was very courteous, if i do come back i will make sure not to do business with him.

R.
Review №89

Did not have PC games.

La
Review №90

Children love it

Da
Review №91

Such poor customer service.

Se
Review №92

Snarky clerk

Te
Review №93

Great service

Ed
Review №94

Not a good selection

Na
Review №95

Too expensive for 1 game!

Mi
Review №96

Awesome

Ju
Review №97

Small little game store with wide selection

jo
Review №98

Good stuff

Ju
Review №99

Store was clean and employees were friendly

Jo
Review №100

Ok store

Information
7 Photos
100 Comments
4.1 Rating
  • Address:McCart Shopping Center, 3504 Altamesa Blvd Ste 108, Fort Worth, TX 76133, United States
  • Site:https://gamestop.com/store/us/tx/fort-worth/1694/mccart-shopping-center-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 817-294-5482
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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