user
Service King Collision Southmoor
6110 Southmoor Dr, Fountain, CO 80817, United States
Appearance
Service King Collision Southmoor
Comments
He
Review №1

The absolute best service and job I have ever experienced. My husband had a hit and run on his truck and the rear end was thrashed. We took it to Service King like our insurance recommended and they were so professional, friendly and worked with us through everything. They told us it would take around 9 days to repair and we got it back in 7 days. The truck looks brand new! They even cleaned the inside and washed and polished the outside. It looks like a whole new truck! Awesome job guys!!!

Ja
Review №2

Good check in and customer service. Awaiting repair results

Ru
Review №3

This company went beyond my expectations. I would recommend this company to anybody in my family my friends.

Jo
Review №4

Outstanding job on my car. Thank you.

Br
Review №5

My carooks great snd they finished way ahead of schedule

As
Review №6

Very polite. They did above and beyond what was needed. They treated and excellent work. My wife thought I had bought a new truck!!!

la
Review №7

Excellent job and quick service

Na
Review №8

They did a great job repairing my daughters jeep and guaranteed their work. Excellent service.

Je
Review №9

I just like the fact they keep you up to date on the progress of you vehicle. Not too many body shops do that.

Ma
Review №10

I can not speak highly enough of these guys. True professionals in every way. The service I received was top notch from the communication, worry free, polite and amazing work. They have turned a negative situation to a stress free positive experience. I truly wish I could rate them six stars! #Alanismyhero

Ch
Review №11

Im still waiting on a call back its been 3 days now Ill take my business elsewhere

Ru
Review №12

Great service

Al
Review №13

After an accident on the highway with a coyote, I had my car estimated at another shop, but service King’s were in network with my insurance. (They also we’re about $1,000 cheaper than the original place I took it to for an estimate) So we dropped it off on a Monday around 4 pm. About a week later it was ready for pick up. The car looks great, I had a lot of front end damage. And they even bent my license plate back into place.

Li
Review №14

Had my truck fixed after being rear-ended. They went above and beyond, painting parts that weren’t affected by the accident and even redoing the pin striping on the bed. They did a fantastic job on my Frontier!! Looks brand new.

Ke
Review №15

I took my 2016 Ram in to have a front and rear panel replaced and painted. I was surprised how low the estimate was and was expecting the bill to go up when the work was finished. They called me 3 times to let me know how the work was going. They finished on budget. Surprise. They were however 1 day late which isnt bad in todays world. The paint was perfect and they made sure to clean the truck for me. Everyone was friendly and helpful. A great place to do business with.

An
Review №16

I am still waiting for my car to be right, 3 months total so far. I made the mistake of picking up my car at night and there are several imperfections in the paint ( dirt,lint,water bubbles). I was disrespected by Rick and told I was not his customer. Told by Drake that my car was painted in a dirty booth. Jan the manager told me she would take care of it, I waited a month for parts for car that had been poorly attached and had flown off and became loose. They never called with updates even when they said they would, they called 4 times saying my Durango was ready it still is not ready. The excuses they gave include we are only human, dirty both, not my customer (Rick). For a company that claims superior repairs and excellent customer service, I think you need to review your mission statement as you miss the mark.

RU
Review №17

I had the most greatest experience with Service King today. I had a problem with my side view mirror, Nathan looked at it and had it fixed on the spot, in record speed and at no charge, while others quoted me between $200-$400!!! Impeccable integrity! Got to love them!

Co
Review №18

Awesome!! We have a garage queen that we only bring out on beautiful days. We trust no one with this car. After shopping body shops for almost a year, and most would not attempt this (seemed minor to us) work. We then found Hamlins Auto Body (Fountain, Co.)This is one of the most organized and clean body shops we have ever seen. Hamlins said they would complete our repair and approached it with enthusiasm. They did an Amazing job. The staff there seemed very knowledgeable and extremely polite. Did not disappoint. Hopefully we never have to go to a body shop again, but if we need to? Hamlins Auto Body is where we will be.

MY
Review №19

My van was brought here for collision repair. I feel they did an outstanding job with the repair. They went above and beyond and cleaned the inside of the vehicle as well as the outside. The van looked beautiful. Overall outstanding job!

As
Review №20

The mechanics did an amazing job with the car so i wouldnt have a problem having those mechanics working on my car again.only problem we had was that the first person we talked to told us one thing, then someone else would give us a completely different story. What we found odd was that when they called us to check up on us, they mentioned a survey and told me that if we couldnt give them all 10s, to not do the survey at all, I find that concerning because when you are dealing with peoples cars you should want to know what your strong points are so you can keep doing it and what your weak spots are so you can better them, made me feel like they dont care at all what we trully think or even care to better themselves.

Mu
Review №21

Great customer service

Al
Review №22

We took my car to Hamlins after a car accident as it was on the list of auto body shops provided by the insurance. They have had my car since the beginning of January and now (over a month and a half later) I am still with out a car.I understand that some parts had to be ordered in and that this is a busy accident time, however this time line has been absolutely ridiculous! Every expected date of completion they provided us has not been met, and the date has been pushed back at least three times.I am definitely not holding my breath that my car will be done any time soon, and in the future will be shopping for a new repair shop.

Su
Review №23

Above and beyond! Thank-you Antonio for doing such a great job on my jeep. Very friendly and informative. Highly recommend.

Ta
Review №24

Very professional service and support. They did an excellent, 5 star caliber, job on my car! Highly recommend them..

Mi
Review №25

Didnt preform services required.I had a dented corner panel. Insurance claim called for a complete replacement. As well as the windshield wiper fluid reservoir. Car still leaks wiper fluid. So I pulled the panel off to check it out. They didnt replace the resivour, it still has a huge hole in it. And you can see hammer marks in the panel from them probably hammering out the dents and putting the old damaged panel back on. And they never performed the alignment that was needed. This place is full of liars, never bring your car there.

Ja
Review №26

Excellent job they did on my car..and good people who are friendly and helpful

co
Review №27

Great knowledgeable staff we love the convenience of them if you ever need a ride home to and from if theyre working on your car and they do provide someone whos available there to take you home while you wait we live close to this area so I think its not much of an inconvenience for them either theyre very knowledgeable and theyve been around for quite a while so we enjoy using them whenever we need some work on the car

Vi
Review №28

They do extremely unsatisfactory work. My vehicle was in the shop for about a month for hail damage and when I went to pick it up there was scratches that I know weren’t there before, runny paint and fingerprints in the paint as well. I brought this up to the shop and they sarcastically said have it done in a week. Don’t even bother stepping foot on their lot.UPDATE: still have yet to receive any of my invoices about my vehicle

Re
Review №29

Absolutely great business with skilled and caring staff!

Ma
Review №30

I love being treated with kindness and respect

Da
Review №31

I brought my truck in to have them take a look at the right running rail that has a hole in it (rusted out). I simply asked for an estimate and the owner / manager told me that they wouldnt even touch my truck they dont deal with rust. what kind of body shop doesnt deal with rust?

Ro
Review №32

I took my truck in for a passenger side front fender repair. They got my truck mixed up with another vehicle and cut the entire roof off by mistake. They werent going to notify me of the problem until I drove up and discovered it for myself. You would have thought the manager would have notified me of the problem, but didnt contact me until we called the manager of the other Service King branch in town and requested that she call us. They had my truck for over 5 weeks for an estimated 10 day repair. I will never use Service King for anything, ever again! I certainly hope that they stand behind their so called Lifetime Warranty!

Fr
Review №33

My second visitThey are not the same. My experience to this time is not satisfactory.Brought the my car in for hail damage, scheduled an appointment that was roughly a year out. This was because they believed the roof needed to be replaced. I was told I would receive a call a few weeks before the appointment to confirm and the would order parts. Appointment day no call was received . Brought the car in and left it with them on a Saturday. Was told I would get a call Monday. By Thursday I call them since they have not called me. I am informed that no one with knowledge of the status of my car is available. They offer to have someone call me in an hour or two. Four hours later I drive down to the to find out the status of my car. I am told they no longer think they will need to replace the roof. This is because they have a different pdr guy supposedly. I leave the car with them for roughly a week and a half. Then I am told they are submitting a supplement. No update for a few more days. I get a call from the insurance company asking about my total loss claim. So I call these guys and I am told they did not know it was being Totaled. I tell them I will talk to the insurance company to see if I can get them to cover the work needed. Im the meantime i will pick up the car. I get the car and begin talking to the insurance company. The total loss calculation was only a few hundred dollars off of what the first supplement needed. I managed to get my insurance to revalue the salvage price of the car and end up with $500 of room on top of the supplement. When I called to schedule an appointment and after talking to Drake I am put on the phone with Jan the manager and I am told that having no room for another supplement was a problem because if they break the windshield or a few clips while repairing my vehicle they can get it fixed. She did not to want me an to make an appointment. This should have been red flag not to use them. However I scheduled the appointment and expected they are just trying to cover the unexpected. I take the car back in to them and they have a second supplement of roughly $1300 dollars. The condition of the vehicle has not changed since I picked it up from them yet some how the roof must be replaced and they claim the insurance company is the one that stopped assessing the damage when they got close to the limits of total loss last time I brought the car in.If they had done the job the represented to me (fully assessed the work needed) then I would be willing to pay up to $3000 out of pocket. But my experience with this company have left me with no confidence they will do good/honest work on my vehicle. I will find another body shop to use. I recommend you do the same.My first visit was Quality work, decent turn around time.This review was when the company was called Hamlins auto body

Ca
Review №34

Fantastic friendly service and amazing work!

Th
Review №35

I have had my vehicle repaired here three times. I have been satisfied each time. My only complaint is that the wait time for an appointment can be excessive.

Je
Review №36

Antonio and his team did a great job on my 2010 Tahoe after the recent hail storm.Thanks guys.

Cl
Review №37

I took my car to Hamlins for a repair and they did a great job. The paint looks better than it did when I bought the car! Thank you very much! I hope I dont get into another accident, but if I do I know I will be bringing my car back to you.

Jo
Review №38

If you love your car, DO NOT TAKE IT TO HAMLINS! Especially the North Stone Mesa Point Location as the Owner Trish works there and as an owner of the business cares NOTHING about customers or their property.I had work done on my car by their North Mesa Point location and at first it seemed great, and then the trouble started a few months later... I was power washing my car one day and as I went across my front bumper, the paint they applied started peeling!!!If this wasnt bad enough, upon taking my car back to their shop all they wanted to do was justify WHY the paint was peeling rather than talking about fixing it. After calling my insurance company, they FORCED them to honor the warranty repair.So today I just left their shop and guess what, inside of my vehicle an in-dash cup holder was broken! I IMMEDIATELY called them to explain and as always, all they did was make excuses. At first Trish said that they of course wiped the inside of my vehicle. Then once I arrived back to the shop the story changed to we didnt touch the inside of your vehicle... They not only cleaned my dash, but vacuumed my mats, and even upon showing the fibers left behind on the dash, Trish (The owner allegedly) still denied that they did anything inside of my vehicle!Not only is the customer service at this shop nothing short of HORRIFIC, but I now have to have my cup-holder in my dash fixed.If you dont mind a paint job that lasts less than a year, tons of grief when you bring it back under warranty, and some broken interior pieces, this is certainly the place!! I will NEVER bring my car back to Hamlins.

Du
Review №39

This place sucks. Ive been waiting for a month to get my truck back after getting a dent removed and by tail gate fixed. They have told ME TWICE that it wasnt done and continued to push back a week every time.

To
Review №40

I had a top notch experience with Hamlins auto body on my 2008 BMW 335i. A person opened their door right into the crease of a natural body line creating a horrible dent in a difficult place to do body work. USAA recommended Hamlins and I went to them immediately. The body work came out great. I went back to them a couple months later to buff out 2-3 scratches in my car which I thought would be a $50-100 fee. They took care of the scratches for free in a matter of 15 minutes. Great business.

De
Review №41

I had a first rate experience with Hamlins Auto Body. They did a great job, the price was more than fair, and they were quick. Oh..and Antonio is awesome.

ma
Review №42

We were directed here by our insurance company and call the number given to us which takes you to a call center that is supposed to transfer you to the actual shop. after 45 min and 5 different people trying to transfer me to the shop I needed I just hung up and looked up the number myself. I hope this is not a reflection of what I can expect from the shop. The call center is either full of incompetent folks or they just dont know what they are doing.

Me
Review №43

Never Let Me DownOnce again Hamelins came through for me. My passenger window adhesive was failing and the window was popping out and my headliner was sagging. Got my estimate, scheduled my appointment and got my repair all in less than a week. I know these are minor repairs but the window popping out was pretty urgent. None the less they took care of it professionally and expediently, the morning of my scheduled repair my ride failed to show up, so I drove to Hamelins prepared to get a cab back to my home (which is within 5 miles of the shop) and they offered and did take me home then when my car was ready to be picked up they actually brought my car to my home. They have made repairs to my 2008 Hyundai Santa Fe twice after car accidents and all repairs are guaranteed for the life of the car. This is the shop USAA recommended for the repairs. I have never had a problem with their work or professionalism. This is my go to shop for auto body repairs. And Thanks Jan for the ride home - it was very unexpected and it actually turned my day around.

Ma
Review №44

They treated us well and delivered quality work on time.

Ma
Review №45

How do you lose a Cadillac Escalade? No idea where it is or whats done to it. How does a business just lose a truck.

Ai
Review №46

Joes comment was invalid because YOU DONT POWER WASH A CAR. Power washing is for sidewalks and etcetera. Of course the paint will come off. That is ALOT of pressurized water

Ma
Review №47

Usually have great service, but truck has had to go back 4 or 5 different times for the same issue they keep saying is fixed

Wa
Review №48

Farmers directed me to Hamlins North Location to get an estimate after some damage to our car. The repair estimated was completed with my wife and one of their certified techs a couple of months ago. I went in today to clarify the damage that was being repaired, verify that all damage was accounted for on the estimate, and to see if i could pay out of pocket to have some additional damage repaired or and see if i could skip the repair of plastic scratches in favor of repairing dents. The owner said that his employee missed some items of damage on the estimate and that he was not willing to add to the quote unless i committed to have my work done at his shop. I was treated very poorly, owner was argumentative, spoke over me, didnt listen to what I asked, was negative about the employee that did the estimate, and didnt address any of my concerns. If you value customer service and need someone to patiently talk you through the repair process or if you have any questions on the accuracy of the repair estimate steer clear of this body shop.. I cannot comment on the quality of their work as I am going to another shop for this work, and I will not ever be back. I have had great customer support in my dealing with Black and White auto and ABRA

Sh
Review №49

When i decided to buy my vehicle back when they deemed it totalled, i had it towed to my home. They removed my spare tire and battery. When i called them on it they said we thought the insurance company was getting it. Shady. Unprofessional. Thieving.

Br
Review №50

Great service! Ill be coming here for any car repairs!

Jo
Review №51

Jan does a great job.

Ji
Review №52

Best shop in town!

Ch
Review №53

Do yourself a favor dont let them even look at your vehicle.

Ve
Review №54

Thank you for repairing everything when I had to bring my car back in. They stand by their word.

Ru
Review №55

Great service here

D
Review №56

Horrible

se
Review №57

Nah

Information
11 Photos
57 Comments
3.5 Rating
  • Address:6110 Southmoor Dr, Fountain, CO 80817, United States
  • Site:http://serviceking.com/locations/service-king-southmoor
  • Phone:+1 719-392-7000
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Similar organizations