My husband recently purchased hearing aids from Miracle Ear Office in Frankfort. Before we scheduled an appointment my husband stopped in to find out some information and was welcomed by Mr. Hunter Harvey. He answered questions and took his time to answer any questions that were asked. At the appointment we were met with the most courteous staff and again Mr. Harvey was professional and courteous. The whole experience of having to get hearing aids was made easier by such a caring, professional person. We were not rushed and he made sure all our questions were answered before we left.At the next appointment when we picked up the hearing aids, Mr. Harvey was so patient and understanding of my husband being nervous about putting hearing aids in, taking them out and just nervous in general about getting hearing aids. Mr. Harvey took as much time as we needed to make sure my husband was comfortable about the whole process.At the next appointment we again were met with the kindest staff and Mr. Harvey as always was very professional and patient.We would recommend Miracle Ear to anyone that needs hearing aids or just their hearing tested.

The staff are excellent.always ready to help you. Friendly puts customer first.they are the best.

My mother which is 85 yrs old and in a nursing home paid for hearing aids that she cant use because they wont stay in her ears. Jennifer at the lenardwood Dr store in Frankfort has said several times its because she needs to train the staff. She also said it would not be a problem for her to go to the nursing home untill everything was alright with my mothers hearing aids. That hasnt happened. These miracle ear stores take on tooo many customers and do not have the staff to take care of them all. Jennifer said it wouldnt be a problem to check on my mother but i guess it has been since she hasnt been back to check on my mother and how shes doing with the hearing aids and i have contacted Jennifer about this problem but no one seems to care. So bottom line my mother wasted thousands of dollars for these hearing aids she cant use!

Great service by professional staff. High regard for your needs.