I was extremely disappointed in the Italian ice. It was so hard and had no flavor. It was in chunks of hard ice. You could only taste the sweetness, but no actual flavor. I would not recommend this place to anyone.

Edit: The owner of the store has reached out since my visit to try and make things right. He was professional and seemed sincere. Owning a business is difficult and you cant always control what happens when you are away.It was the weirdest experience Ive ever had at a store. The kid behind the counter acted like it was really inconvenient for us to come in there. He made the ice cream but just kind of mixed it around into a soup. Then he put the formless glop on top of a cone and handed it to me with bare hands that were covered in the melted sludge. I dropped it and it got all over my arms while he stood there quietly. Just staring. I did actually catch it before it hit the ground but my wife was the only person trying to help me. She grabbed a cup while I went to go wash my arms and clothes in the dirty bathroom. As I moved toward the restroom, the guy behind the counter did manage to belt out, Anything else?Not surprised at the absence of paper towels. There were three food napkins on top of the dispenser and urine all over the floor.My wife told me he just stood there staring at her while she held the gross dripping ice cream cone which was by then in a tiny sample cup. He did point out that there were napkins up by the register. She told him she was scared to move with the mess he had given us. So he came over and just took the bank card to pay. No help. Just a weird guy. Her ice cream tasted ok. Parking was decent. Im checking my bank account because he never would give a receipt. Place might be a front for something. I dont know how they are in business.

I truly understand the reviews. THE WORST EVER IN LIFE. THEY NEED TO CLOSE!!!!

Very friendly service and excellent variety of ice cream

We tried three types of kulfi (malai, saffron pistachio, and I think raisin cashew almond), plus their strawberry ice cream, and every last bite was amazing. It was a post-hike stop, and I think Ill be back after every hike out there from now on so I can try my way through their whole menu.

We got the cardamom/saffron kulfi and it was delicious. I’ve tasted many types of ice cream and this one ventures toward the top. The cashier was really nice and friendly and the place was very clean and inviting. I loved the dense and different texture of the kulfi as well. Would love to go back next time we’re in Frederick!

Enjoyed my first experience here. The recommendation they made was delicious and The staff was very helpful and kind.

They have so many different options! I enjoyed a gelati. I will be visiting again!

Kulfi has excellent customer service & their ice cream tastes just like the name of it. Very reasonable prices as well. Definitely recommend.

Came by Sat at 2pm, despite the posted hours they were closed

Amazing place, check it out

Simply amazing food and the staff is always very kind and helpful.

Ive seen this place go through a lot of ownerships. I do like that they have Kulfi but was disappointed that they were out of most of the flavors. What we were able to try (the mango kulfi) was both rich and refreshing. I hope that they make kulfi the main focus (versus regular ice cream that you can get anywhere.)

Excellent ice cream and great service. A lot of their ice cream is imported from India, and its delicious!

If youre looking to take advantage of the BOGO deal, dont get your hopes up! Went there tonight and the girl behind the counter said I wasnt allowed to use it, even though I showed her my phone, displaying their active, advertised deal! Walked out.

Amazing customer service. Ice cream was fantastic, definitely coming back.

This was the best ice cream I’ve ever had and the service was excellent!!!

Awesome Ice Creams!! Completely different taste and great service

Ice cream was ok. 2 stars are strictly for the customer service. Girl behind the counter was very unpleasant and unwelcoming. . No greeting, no manners, no acknowledgement really at all.If they want people to come back and continue to enjoy their ice cream, they should probably hire someone who can smile.

Ordered the Rocky Road icecream, they added a lot of chocolate chips and very few walnuts & about 5 marshmallows...the icecream flavor was good but but to stingy on the ingredients

Awesome

Homemade ice cream is the best

Excellent ice cream