The folks at Elevate are great! Very thoughtful, good customer service, and caring. Great at explaining how different hearing aids can help customers live life to the fullest.
I felt seen and understood here. They were so helpful!! I appreciate you guys more than you know!
Knowledgeable staff, very helpful and caring. Highly recommend
The entire staff (Kim and Tammy) are courteous, professional and oh so helpful. These are my first hearing aids and they are WONDERFUL. Not only have I stopped hearing in black and white, and now hear in color, Kim and Tammy have assured that they fit well, and that I know how to operate them. There is no question but that Elevate is the BEST. If anyone has any question about where to go, I strongly recommend that they travel (however far it takes) to Fredericksburg and visit the Elevate team. They are the GREATEST!!!
Great one on one service. Got what I needed.
I bought hearing aids from Kim in Jan. 2018. In the last two years I had spoken to her once to get a replacement part. IE no problems with hearing aids. I got a notice to come in for a checkup. I went and she ran three tests and interfaced with the hearing aid program. She tweaked the program and it sincerely felt like I had new hearing aids. Took the better part of an hour and there was no charge! Hearing aids out of warranty, I had not paid a dime since Jan 2018, Kim and Tami could not have been nicer or more professional and effective. Folks, I dont know about you but when was the last time you bought something two years ago, had no contact with the sellers during that time and THEY ask you to come in and spend an hour making sure you are a happy customer? At no charge? Me neither, until now!Can you hear what Im saying? If not, see Elevate Hearing Aid Center.RespectfullyDoug Brown
I always enjoy a visit with Kim and Tami. This time around, I bought new hearing aids and couldnt be more delighted! A new hearing test, a new fitting and a few adjustments to the profile and done. All told, less than an hour. My new tech is outstanding and customer service is the best part of the experience! Thank you Kim and Tami!
Testing was thorough, the hearing aids arrived promptly, and were programmed for my specific needs. Everyone in the center was friendly and very pleasant to work with.
Professional, warm, and kind!
Always willing to help.And no sales pressure too.
Excellent service. Kim amd Tami took care of my parents foe years amd they were excellent. Great care amd compassionate I highly recommend.
I have worn hearing aids for about 30 years,have bought them many places,Elevate is the best I have been to.Kim Sorrell is absolutly the best,So professional, Thank God for her in my life,she has helped me so much,I will definitively reccomend her to any one.
Elevate Hearing Aid Center is awesome! Kim and her team are professionals who have their clients best interest in mind to help them find the best option to improve their hearing. My life has changed after spending 20+ years with single-sided deafness. Technology has changed so much that now options exist to help many who thought there was no option. I evaluated and tested several manufactures and models before purchasing. The entire process was enjoyable with clear communication, explanations, evaluations and no high pressure to make a decision. I recommend this customer-oriented company without hesitation or any reservation.
Very knowledgeable, patient and friendly environment! Loved my visit!
The owner and staff really, genuinely care about their customers. Kim will do anything to make you happy. Great place, I will never go anywhere else for hearing aids and related products.
Such a good experience and I can hear again! I was so tired of asking people to repeat themselves and saying huh, what, Im sorry. Got tested, reviewed the hearing aid products, made a selection, and couldnt be happier. I am very pleased with the initial visit as well as follow up visits. Really good and caring people to deal with. I couldnt be happier to recommend the Elevate Hearing Aid Center HIGHLY!
I received excellent customer service and the staff is very knowledgeable and true professionals.
Central Park Hearing reprogrammed my hearing aid even though I did not purchase from them. They got me in quickly and gave me a free hearing test then adjusted my aid for a reasonable charge. They then took the extra time to explain some things about my aid that I was unaware it could do.Customer service was excellent and their caring attitude was a refreshing change in todays get them in and out as fast as you can world.In sum, a caring customer oriented business.
Everybody is friendly and very knowledgeable. Could not be happier with the whole experience. Oh, and the hearing aids Kim (audiologist)paired me with are perfect.
Great Customer Service! Kim has gone out of her way to assist my elderly Mom and her sister with their hearing aids. She has been kind and caring every step of the way!
Kimberly and team are the most friendliest and authentic service providers I’ve encountered in the audiology and hearing aid business. Our insurance company kept giving us the run around. So Kimberly allowed me to test drive a pair of hearing aids until we sorted out the business. I wished Central Park Hearing Aid Center was on our provider list. I recommend this team to any young or adult person that needs to guided with the best ethics and Care. Our experience can’t be matched.
Elevate Hearing Aid Center truly deserves 5Stars for their service and product line.I purchased the Phonak rechargeables and am so glad that I did, they are outstanding. I should have done so years ago. I don’t even know that I have them on they are so comfortable. Kim and Tami are a pleasure to deal with.
WOW Friendly, fast, affordable, superb service.Totally returning for any future needs
My husband has had hearing aids for 15 yesrs or more..By far received the best service from Kim and her entire staff. They are all professionals in their field and you can quickly tell they have true compassion for the hearing impaired..So glad we made that call. So sorry we didnt call sooner!
I bought my hearing aids from central park hearing aid center 2 years ago. I could not be happier with the service I received from Kim and Tami. Hands down the best place to buy your hearing aids. The ladies are very easy to work with.Very attentive and friendly!
From the initial phone call, to the visit, it was an excellent experience. All staff are courteous, personable, caring and professional! The service was above and beyond my expectations 👍
Top notch customer service!!!! Kim and Central Park Hearing Aid Center made my dream hearing aids a reality. Her preserverance and dedication made an impossible outcome possible. I can never thank her enough. If you need hearing aids, this is definitely the place to go!
I previously wore hearing aids for a few years but was unhappy with boththe aids and the lack of interest in my care by the audiologist. What adifference when I went to Central Park Hearing Aid Center. Kim tooktime to discuss my hearing aid choices and allowed me to try mychoice for a week before buying. There was no pressure from herto buy more expensive aids. She assured me I could come back anytime if I had a problem. Ive been very happy with the aids and wouldrecommend Central Park Hearing Aid Center to everyone.
I have work hearing aids for the past 28 years. Basically the majority of my life. I have visited numerous audiologist offices and this one by far is the best service and sincere care I have received. I recommend them to everyone of all ages.
Kenneth A. Buchanan I Think There Great I Hear Things I Havent Heard For Years Or Sometime Dont Ever Rember Hearing !They Worked With Me & B/C/B/S To Make Shure I Got My Hearing Aids !My Mom Had So Much Trouble With Hearing Aids It Made Me So Causes About Ho I Even Considered Trying & Im 1/2 Deaf from Inner Ear Damage Mostly From Lung Cancer Kemo !Debra A. Buchanan His Wife Would Say To Anyone Ho Needs Hearing Aids To Try Them, I Give Them 2 Thumbs Up ! To Be Able To Listen To TV & Radio At Normal Levels ! Makes Me So Happy ! Most Of All To to Hear Talk To My Without Screaming At A Normal Level ! Thank You For Our Lives
I was given almost two months of experimenting with different types of hearing aids. This helped a great deal in deciding which ones to choose. It has been helpful knowing I can stop by if a problem has arisen. I have always been treated with courtesy.
Very knowledgeable, courteous, professional and very experienced with their state of the art product line. Quick apptmt scheduling and excellent results fine tuning the aids. Overall a great experience!
Great service and friendly staff!
Ive had Phonak hearing aids for over two years. Ive never been truly satisfied with them and was about to put them in a drawer for good. I couldnt seem to find anyone who could properly program them... until I met with Kim. She did a new hearing test and then expertly programmed the devices based on those results, offering me suggestions on features that no one before ever offered! Now Im very satisfied with the Phonaks! Thank you Kim.
Great service accompanied with pleasing personalities add up to a fine experience . Makes sure the customer is aware of needs and follows up with suggestions based on test and customer feedback.
When nobody else would help me with my veteran dads broken hearing aids, Kim stepped up. Not only was she extremely helpful, but was able to get me in the same day!!
They Have Really Ben Great To Me !If I Have A Problem They Fix It Or If Its My Fault They At Least Show Me How To Fix It !
Kim and her staff are the best!
Best Hearing specialist in the Fredericksburg area.
I would recommend them. They helped a lot over the years!
These folks are awesome
Kim the owner really cares about what she does. check out their new location!