Lee Ann and Mary Lou offer excellent technical support in a pleasant environment. My hearing aids are compatible with my iPhone and Lee Ann has made sure that I am aware of the Thrive functions and how to use the app. I feel very fortunate that I selected New Sound Hearing Aid Center in Fredericksburg to address my hearing issues.

Lee Ann is the best. She is all business. She is professional extremely knowledgeable and intent on the correct fitting to meet my unique needs. Lee AnnMakes me feel like I am her only customer. After allThis product is a major purchase. The package lee Ann provides provides is real value.Many thanks Lee Ann for giving back my hearing !!!!

Lee Ann George and her staff are very friendly, helpful, professional and well versed in product knowledge. And probably most important, they are genuine in their desire to make sure you are fully satisfied with your new hearing aids. Good customer service.... how refreshing!!Highly recommended. You cannot go wrong here. In addition, their follow up service is 5 star as well.RMc

LeeAnn George is always going above and beyond!! Thanks for taking such good care of us!!!

Well organized and dedicated to provide great caring services and products.

The people at NewSound Hearing are very professional and caring. We have established a good friendship.

Very professional and helpful enthusiastic service. Lee Ann George is EXCELLENT!

Excellent staff and very friendly. Great equipment and very knowledgeable.

Excellent care and courteous.

Prompt and knowledgeable service:

Great 👍

I am very happy with my New Sound hearing aids. They have changed my world. In addition, Lee Ann George takes very good care of all her clients. She is enthusiastic, pleasant, and especially efficient and savvy. Any time I have had a problem or question, she sees me the same day and rectifies any worry or difficulty (though there have not been many). Thanks from a satisfied client!!

Always great service

Im in town on a cycling trip and I had issues with one of my hearing aids. I came in, on my bicycle, unannounced, and they took care of me immediately. Problem solved. I really cant say thanks enough. Everyone was super friendly and accommodating. Thanks, NewSound for saving my vacation!!! Tom Miller, Denver, CO

While traveling, I needed a dome for my hearing aid. What wonderful setrvice, knowledgeable staff, and kindness did I experience. Thank you so much from this Yankee Buckeye.

Great place to hear better

Perfect