I have been working with them for several years. Customer service is excellent.
I cant say enough good things about Troy and the staff at Lane Custom Hearing. My step-father has been stopping by there off and on for a couple months talking to them about hearing aids. Troy worked out a GREAT deal for a set of hearing aids! The appointment and fitting was quick and easy, and the hearing aids are working out fantastic for my step-father! Many thanks.. your kindness is much appreciated!
Troy at Lane Custom Hearing has been such a tremendous help to my elderly mother. Troy helped her with new hearing aids, patiently taught her how to use them and change the batteries and repaired one (no charge) when her dog got a hold of it. He also dealt with the insurance company to help mo mother get a reimbursement. I( highly recommend Troy and Lane Custom Hearing.
Went back today because something just didnt seem right with my hearing. Tanner fixed my hearing aid and it was pure joy to hear his voice. What a wonderful afternoon Ive had hearing again! Didnt realize what I had been missing. Thank you!!
Very compassionate people.
I needed new aids a few years back and gave them a try and was very pleased with the service. They are a family own business. I stop by if I need an adjustments to my aids at no additional cost. They are a great family to work with.
A family run company that continues to provide unparalleled customer service! Their prices cant be beat and they make and repair aids right in the office so you can get them in a couple of days! There really is no reason to go anywhere else!
Troy and his staff (family, etc) are excellent. They are sincere in their mission to help people hear with more clarity.
I went to Lanes a few years ago to purchase my hearing aids. I had another choice but the other choice was a little more expensive. I am so glad I chose Lanes Custom hearing. Troy has bent over backwards to repair my aids numerous times. He said in the beginning that what I was paying for was also a lifetime guarantee and thats exactly what I have received. I just went there 2 days ago, both aids had stopped working, within 5 minutes Troy brought them back out and they were working again. If you are looking elsewhere, you are fooling yourself if you think you will do better. One day I know I will have to replace what I currently have, and without a doubt Lanes will be where I make that purchase
Hands down the most caring in the field. Thanks for the outstanding service
Had a wonderful experience getting my new hearing aids! Everyone there is very pleasant and knowledgeable.
There are no hidden charges, no surprise repair charges, no long waits for repairs because they do in house repairs. Honestly, integrity and respect are the cornerstones of this business....and they have great candy.
Custom hearing is a great place for older people who got hearing problems I think I you should go here