Drive thru order Just a coffee and 2 timbits (timbits were for my pooch๐โ๐ฆบ ) fast friendly service & & i love the fact that they asked if they could give her a treat i said absolutely so she got herself a milkbone while on i got my lg โด&โด with a shot of hazelnutโ๐ฅฐ
I guess if you go early in the morning your good, i personally havent made it there early enough to see.
Great, Clean, safe and friendly staff, great service and great food. Quick and easy
Literally been here 3 different time. If you want a cream filled donut dont even come here. They never have them.
Smoothie machine is always down or different consistency and flavors when is running along with an extreme lack of customer service in general... fits in great in Fremont
Great, hot, fast coffee.
Lady in drive through was very rude, my drinks were messed up entirely. The food I had ordered as well was cold and made me wonder how they passed a food safety test.
Love there ice coffee
Nothing against Tim Hortons in itself, but a lot against the owners of this store. They are cruel, donโt support them. They make their employees cry, feel worthless, and on top of that steal money from their paychecks and threaten to not pay their employees. They wonder why their businesses arenโt โa happy placeโ and itโs ALL because of them. It is a toxic environment and I suggest not ever working for them, save yourself the stress, and not supporting their stores until they learn some respect.
I love their Oreo cookie doughnut!Always fresh and the people are kind.
The staff is awesome!
I didnt not to even give 1 star. the fremont location is a joke. the workers walk around in circles like they dont know what they are doing. they put doughnuts in a paper bag together. no paper to separate them so its a huge mess to get them apart. i think they need someone that knows what they are doing and train these people properly.
Each time Ive been to this store I had great service. The people are always friendly and have a smile on there face. I do miss going there for my coffee. Unfortunately I am unable to visit anymore due to living back in Louisiana.
If youre looking for efficiency, this is it. Dont expect a Hello, Thank you, or Enjoy.. That would take too much time. Just place your order when the speaker makes a sound because you wont be able to understand the mumbling. But the donuts are pretty good.
Horrible customer service. Very rude staff. My friend and I went through the drive-thru this morning. We had a simple order of two lattes. When we pulled up to the speaker, we were not even greeted, all that was said was โ Tim hortons โ. We proceeded to order our drinks and they made us repeat our order. ( which is no problem, itโs the customer service ). As we pulled up to the window, they opened the window and did not say anything, just took our card and handed it back. Then handed us our coffee without saying a word. When we asked the teenage girl working the window for two straws, she threw only one straw at us and slammed the window shut. This was around 9am-10am on Friday, September 4th. We have repeatedly received very rude customer service here.
I had ordered a larger order (a dozen donuts & a dozen bagels) and called in ahead to make sure the employees were okay with this. On the way there, I had checked some stores for some cream cheese to no avail. Whenever I got to Tim Hortons, I had asked if I could buy some cream cheese there and every employee in the store audibly groaned at my request. It really sucks to make the customer feel like a burden, but thats exactly what I felt like at this Tim Hortons location.
This place does not know how to make a proper latte or macchiato. Always watered down tasting, weak coffee flavor.
My favorite coffee.
The breakfast was terrible.
Food was fine but my iced capp was sour. Yuck. Need to clean the machine properly or get rid of the old milk๐คฎ
Weโve been going to Tim hortons at least three times a week since opening . Donโt know whatโs happened but Iโve gotten cold coffee, coffee thatโs more cream than coffee and old bottom of the pot coffee. So I no longer go to Tim Horton
Coffees ok, service is rude.
Grandkids love the timbits
Best coffee around. If u need to wake up go here for sure
Tim Hortons is awesome I love their coffee
1 car in front of me at drive thru. I sat in from of orderboard for 6 minutes before I was even acknowledged. Not the place to go if youre in a hurry. Wait for food was another 6 or so minutes. Food as far as taste wise I give 4 on a 1-10 scale
I really didnt like how I was treated and I got a bacon egg biscuit, didnt like it..sorry
Nice server
We have been to Tim Hortons many times in other cities in the food has been fabulous and so has the coffee. We stopped here today for a quick lunch option. My husband ordered breakfast sandwich meal number 6 the bacon egg and cheese muffin the muffin wasnt even toasted no hash browns It was disgusting. I ordered an asiago cheese bagel with cream cheese and he asked me if I wanted it toasted I said yes and it was not toasted at all the cheese was falling off the Bagel. This was the most horrible Tim Hortons Ive ever been to.
Tasted like titdirt
I am not a fan of Tim Hortons. However, my fiancee loves it there, so I tried on many occasions to find something there I like. Luckily, after trying many different kinds of coffee that I like at other coffee shops, I FINALLY found something I can tolerate. I really dont think it should be that difficult to find coffee I like at a chain coffee shop. Aside from the coffee, the staff is very nice and the store itself is a good place to hang out for a half an hour or so.
Awesome coffee
Fresh donuts and a clean eating area make for a nice afternoon visit with the kids.There is a small eat in area but not for larger groups. Coffee, juice and milk for adding to your order are available for drinks. They also have fresh fruits, muffins, sandwiches and soup on the menu.Timbits/donut holes are always a big hit with the kids and those who want to sample the donut selection but you wont need to eat full size donuts to do so.Reasonably priced and they price with a discount for half and full dozen orders over single donut purchases.
Had the best experience ever! Noah and Bridget waited on me through the drive up window. I was confused on what I really wanted. They friendly told me to drive up to the window and we can figure it out together. This instantly made me smile ๐. I have never been treated so kind by two customer service workers. Noah and Bridget made my whole day. No one was behind me and we talked and laughed through the whole experience. Them being in the younger generation I just wanted to shout out to how kind and friendly they were. My drink was not only tasty but it was the expericence of them that really made It! Thank you again Noah and Bridget! Your manager should be proud!
Went through the drive-thru and ordered an Oreo Ice Cap Supreme. Took a sip as I left, and immediately parked to go inside; the drink tasted extremely sour. Talked to a manager about it. He was very apologetic, offering me a replacement iced coffee with anything added, free of charge. Very responsive and attentive. He took down my name for a free drink in the future. 10/10 service!
What happened. We used to love coming here but they had nothing left and the staff were less than even friendly. Had few baked goods and we asked for a croissant sandwich and they rudely said they were out but that was one of the few things left in the case. They have always been slow but never an experience like this.
I go here regularly and love the coffee but quite a few times I have noticed this one girl doing all the work of taking peopleโs orders and trying hard to get everything for them while the other staff just stands there and talks!! The one young girl who seems like sheโs the only one who ever does anything around there clearly looks overwhelmed. Itโs sad
I go to Tim Hortons for coffee and lunch. Their fajita roll up is a great lunch wrap, or a big bowl of their homemade chili. I DO NOT recommend any of their iced tea drinks. They taste HORRIBLE. I think they drag a used tea bag through the water rapidly and call it tea. It tastes like dirty water.
I never know what Im going to get. They get my orders right for a few months then theres new people and its a grab bag. Just some consistency please. Great food and coffee whatever I end up with.
Hot Nasty over flowing muddy creek water sold with ice cubes and served as iced mocha coffee. Wont return to this place. Hope management gets a better hold on things before more people get the nasty creek water
Great coffee
Theyre quick and the staff is usually pretty nice, food is always good(love the chili). Its my parents favorite they go for breakfast there often.
No chili bummer otherwise it was good
I like the tidbits. Donut holes that are ez to share. Or not ;).
Stopped to get our grandchildren some Timbits as a treat for them
They messed up our order terribly. Most of the food we ordered wasnt right and they forgot two of our items. The wait was long as well and there was barely anyone in line.
Its definitely better than fast food, but its definitely over-priced for what it is. I would consider myself a TRUE coffee lover (AKA- I despise gas station coffee no matter how desperate I am, and fast-food coffee isnt much better). This is drinkable coffee, but it is priced about a $1 too high. Food is decent too. The coffee is a step below Starbucks (which is overrated btw), but decent enough to drink.Service was good and fast.
Pretty good lattes and such but would not recommend eating a whole meal here
Um chocolate chip muffin...need i say more?
Went through the drive thru and then forgot to charge us so went back in and the cashier was really rude about it. The food was cold and clearly not fresh. Theyve got some good options but with that kind of customer service I doubt Ill be back anytime soon.
Every time i get hot chocolate it taste like water. And they wont give u a replacement like other places
Super fast and delicious!
Never really too impressed here. The floor is typically dirty, today it had napkins and straw wrappers on the floor in dining area. Their hot food, like bagel sandwiches, are OK if you are in a pinch, but are not the greatest.
Upon driving back home our North Carolina Air Force base from visiting family in Michigan we stopped at this Tim hortons and my husband and I are INCREDIBLY pleased with this location! Awesome service and all of the employees were very kind! GREAT coffee!! I dont usually review businesses but I felt extremely compelled to as the manager really made our day because of stopping there! Very military friendly location!!
Good. Coffee and. Donuts
New cashier/barista was overwhelmed and made us change our order! Quality was good. Service was ok. Tables were cleaner than my last visit.
Bad
Food was alright. Really wanted breakfast but they dont start serving breakfast until 3am. (I was there around 12:30am.) But the grilled cheese panini was good.
Bought a cookie from there that looks like someone scooped out the insides and replaced it with chewed gum. I called to complain and the lady acted like it happens all the time. My question is why the hell would you sell a cookie like that? I used to enjoy this place.
Had a hot breakfast sandwich and a mixed berry fruit smoothie. Was the best smoothie I ever had. Will go back again.
I love the chicken waffle sandwich & the Tim bits. Tim Hortons is much better than Dunkin donuts
This place is clean. I love the fact that its not like any other place in town.
Cashier didnt ring out what was ordered. When you ask for a #12 you escape a combo meal we didnt get combo and was told that they stop serving breakfast @ noon it was 11:37 and they didnt have enough hash brown sticks, & they wont going to make any more. All we got was cold sticks and the sandwich and drinks we ordered. Will never go back to this location. I like Tim hortons other wise.
The food is good, but the service is not the best... The employees apparently could only handle one customer at a time, as they took an order and prepared it before taking another order. The cashier was not very enthusiastic about how long we stayed, plus got half my order wrong.
I drive an hour to go to this Tim hortons its amazing I love there coffee and yes I buy cans and bags of this stuff! And Donuts too
Very good coffee and very kind employees stop by here every time I go to Fremont. Great spot!
Generally good food, however dont ever expect to get oatmeal for breakfast. More often than not am told the people on nightshift didnt make it. ?? Just take it off the menu if you dont like making it.
The coffee tastes like muddy water.
Ive given this location so many chances to improve their service and each time it doesnt happen. Orders are wrong consistently, employees arent friendly, and the food is gross or sloppy. Youd be better off avoiding this place!
Tastey items, a little pricey i guess. Served by Nicolette, she was really nice and helpful.
Horrible service and horrible food and the coffee was even worse. Less than 1 star!!
Today they are out of croissants, donuts, bits and pop. And its 830am. How do they stay open when they are always out of everything? Does no one make anything? They just opened.(Edit about the hours at the bottom)Food is almost always excellent, but the staff is horrible. My husband goes after work, around 7am and the same rude girl is working in the mornings. A few times she messed the order up (we always get the same thing) and then loudly tells her fellow employees that it wasnt her fault somehow and how people are *several inappropriate words*. Shes thrown napkins at us before when she has forgotten to put some in the bag. My husband went in once to have her give us the correct drink and she was complaining loudly about how she hates her job and its all BS. The food is good as far as breakfast is concerned but its unfortunate they dont screen their employees better.And if you are looking for late night food, go elsewhere... Why stay open 24 hours if you dont actually serve anything at night?So they changed their hours I guess. Too many complaints of them not actually being open 24 hours so they took down their sign and now I guess open sometime in the morning.. I tried asking when that is but couldnt get an answer. No hours posted anywhere anymore. And they are always out of everything. No donuts, no sandwiches, no bagels.. we went in at 9am and were told everything was still being prepared. So with no hours and no food half the time even though an employee is there at 4am supposedly making stuff for the day I guess we wont be back. Which is a shame because the good when they have it is good. Just not great employees or maybe not great management.Oh and now the 24 hour sign is back up. Lol
Better than the Fufu coffee places
When they have what you want, its always a great visit. Always out of something on our list though, and they always seem to be training new staff.
Good breakfast sandwiches, good breakfast rolls, reasonably priced
The woman who was working the window was great! I ordered two peppermint lattes, also great!!!
Wait is so long sometimes, you will see one person waiting on a long line of people while other do nothing. One girl at counter is awesome.
Great coffee, friendly and fast service.
Guy at the counter recognized the anime my cosplay eye was from. They were also very patient/helpful to a needy customer in front of me in line.Cool place.
Love ๐๐ there ice caps and coffee
So Im driving down the street and two tim hortons employees are sitting next to two other guys, all hand cuffed. Apparently one of the employees jumped through the drive through window to put a beating on a customer that allegedly had relations with his girl. All in all, a good Timmys, but dont mess with the drive through guys lady.
Its okay... Their coffee drinks are bland in my opinion and not of good quality :/ their sandwiches are good. And their doughnuts are okay
Quick service and fresh baked goods and coffee beverages ๐
Sierra and Alex are great love Tim hortons delicous
Very friendly and quick with your morning coffee
Terrible and SLOW. Waited in line for 15 minutes for lattes, When it was finally my turn they were out of all flavorings. Would have been nice if they hung up a sign so I could have avoided waiting in line for literally no reason.
Stopped in here for a job interview with a different company a few weeks ago, very friendly staff on the inside. Great coffee, as always. The manager of the store (I assume) saw us interviewing there and offered us applications for the shop, lol. We are getting a Tim Hortons in TIffin soon, and Im looking forwards to it :)
Love their coffee but can be very slow.
Always friendly staff.
Go there everyday an get there mocha ice Capps and birthday cake donuts. . So yummy ๐
Not bad would go again if in area
Great food. Wonderful staff and great atmosphere
Great coffee, great food and very friendly service...
Its ok rather have DDs the price ar DDS is a little higher
They got the entire order wrong.
Love their seasonal items, like pumpkin spice, cinnamon, etc.
Best tasting coffee at an affordable price and yummy baked goods!