I have an IPad Air 3rd generation which needed a new screen, after calling around for quotes Jhon’s quote was the most competitive. Price is always a plus but Additionally he was very quick to respond, very helpful and professional . After agreeing on the process he replaced it very quickly and am very happy with the results…. I recommend his services to anyone.
Great Service!I needed a repair on my cell phone and they were able to repair my phone at a great price and with the utmost expertise. I highly recommend this company!
One day my MacBook Air that I’ve kept in perfect condition would not turn on. I googled the problem tried fixing it, talked with Apple support and they told me what buttons to push to try to fix it, but nothing worked. When I took it to apple to get an estimate of how much they would charge to fix it they said $500 without tax. I was not able or willing to spend that much to fix it.I brought my broken screen on my iPhone to Edge Repair and also found out they work on laptops, they told me to drop it off and they would see what they could do. They also told me if they cannot fix it they would not charge me for looking at it, which I thought was awesome. A week later they called me telling me that it is like brand new and works perfectly fine it just needed a new hard drive, and they only charged me $110 plus tax!!! WAY better than $500. I’m very pleased with the work that they did, it was fast, all the staff was extremely nice and they didn’t break my pocket. I would HIGHLY recommend to bring your device to Edge Repair.
I completely destroyed the back of my I Phone XS. Didnt know that it was made of Glass. I brought it to the Masters at Edge Protection. When they Removed the Case, I was able to see what I thought was unrepairable. The Front was also, blemished from the fall. Dropped it off at 10 AM, Picked it up at 6:30 pm. It looks like a Brand New I Phone. Praise to The Edge Protection, Staff. They are Top Shelf.
This place is AMAZING! In just 24 hours, they fixed my laptop and restored all my files. During that time, they called with updates and the time frame for completion. Quality service, extremely reasonable prices, and a wonderful owner! Do not go anywhere else for your laptop, tablet, cell phone, or even game console needs.
Highly recommend Edge Repair. Customer service is great. They have repaired both my computer & phones. They are very knowledgeable and helpful. Thanks much guys.
My 8-year-old cracked the screen on our family iPad. (Groan.) Now, I won’t go so far as to say I ENJOYED getting this expensive piece of technology fixed, but I will say Edge Phone Repair made the process as painless on my wallet & me as it probably could have been. The shop is clean, the technician friendly & knowledgeable, & the repair fast & not nearly as costly as I had feared. My kid is happy & I have already recommended the place to my neighbor. I recommend it to you, too.
The technician was very friendly and knowledgeable. He gave me options for my phone issue and helped me resolve it on the spot.
My IPad Pro was damaged beyond repair, or at least that’s what everyone I took it to told me. I gave up trying to fix it. After John here fixed my fiancé’s iPhone (quite quickly I might add) he said he could fix my iPad, and at a WAY better price than I had ever been quoted, he surely did fix it up. I couldn’t be happier with this place, and with John. 1000% would recommend visiting here.
These guys are great. They always take their time to explain the phone issues and the best possible fix. We have used them several times due to many broken phones and will continue to go back. The service is often quick.
Replaced my crack screen and placed a screen protector in 10 minutes! Professional and reasonably priced. Thanks John!
Excellent customer service! I could have paid less for a particular repair, but we chose to do business here because they were so helpful friendly, and even recommended less expensive solutions instead of taking everything they could get from me. Very professional, kind, and great to people talk with.Definitely do business with them!
They do more than just repair screens on your cellphone, tablet, or laptop. They also clean out your charging port too.
Wish I had found this place sooner. Responsive. Extremely helpful. Took iPhone X to get a new battery, but it wasn’t the battery. It was a chip. They needed to order it, so they asked if I had another phone to fix. I did! Had an iPhone 7 that wouldn’t update. They fixed that.......and didn’t charge me. Just asked for me to come back for the first repair. Most definitely will do that.
Took my tablet in because it was not charging properly because the charger port was not getting a good connection and was very loose. They insisted that was not the problem even though when the cord was moved the lightning bolt would go off and on. They said it needed a new battery. Waited several days for battery to come in then I receive a call stating the charging port was no good. Just like I told them to begin with. Had to wait several more days and got a call tablet was fixed. Took tablet home and the SC card side of the brand new charger port was not working. Was told they would get it fixed by next day. Another call that tablet was fixed. When I got tablet home this time you could not charge it. It would only show a red X when plugging it in. Took back to edge again and they plugged it in too and only a red X. So at this point they tell me they are getting another new charger port and it would be another few days. After a few days I was told once again my tablet was ready. I took it home and to know surprise my tablet has the same problem it did when I brought it in. Charger port moves around when its plugged in and wont stay charging. I payed over a $100.00 to have my tablet fixed and got nothing but the run around for almost two weeks. Swore they would call me and get this problem fixed and they have not responded to me yet over two weeks later. Very disappointed as I and alot of family use this place. We will be going somewhere else from now on. Dont take someones money if you cant do the job.
Great customer service! Very professional and knowledgeable.
Fast professional service helpful advice and reasonable prices. Very nice waiting area and next to a Potters liquor store. What is not to love?
6 Stars!!This is the best repair shop ever!John is the person to go to and makes your day regardless of the problem. He is super friendly, funny, and caring about my technology problems. The staff her is incredibly talented group on any device.Thank you Edge Repair!
Very good customer service came in to charge my phone and they did just that excellent also will be getting a new charging port soon
We came in and there was a lady and her husband being extremely crazy to the worker. This lady was insulting, and threatening. My girlfriend and I couldn’t believe that this poor man was being treated like this. After the husband got embarrassed and left the worker was super sweet and sorry that happened. We got treated with a smile, great service and our iPhones where fixed whiting the hour. This place had the beat prices in town and on top of that what we saw today is the customer service is hands off the very best. Thank you so much Edge Repair always putting our needs as your priority!! Would give it more stars if we could!!
Gets job done quick and is very friendly good place to go
Excellent service. I recommend this shop. Affordable protection for the Iphone screen. They also repaired my son’s IPad and my Microsoft Surface laptop. On both they performed. Close to HEB.
Best electronics repair experience I’ve had so far. Ahsan was extremely helpful and professional. I took my two broken iPads there and they were fixed the next day and prices were unbeatable. Definitely recommending this place to friends and family.
Professional, Knowledgeable, Reliable, Awesome Service, Kept me informed on screen repair for MacBook Laptop.
My iPhone XS Max seemed to have some type of electrical short and would flash the Apple logo then go dark repeatedly. After trying to update it online and having many chats with an Apple tech who said I needed to buy a new phone or ship it to them and pay the equivalent of a new phone for the repair, I took it here. An hour later, it was working! They replaced an internal component and charged a very fair price. I highly recommend Edge Phone Protection and repair.
Super fast repair (screen fixed in less than 20 mins!!) & knowledgeable. 1000% better than dealing with the Apple Store madness. Highly recommend!
Fixed my phone with no problem. Real nice people 🙏
Very knowledgeable staff. Always use these guys
Great & fast service!
They are the best iphone repair center ever good job guys fixing phones
The guys here are amazing. Best phone repair center in the area. Ahsan fixed my iPad and iPhone, they also fix computers
Gre4at service. Professional and honest work.
Very knowledgeable and polite. Knocked out my phone screen replacement in 10 minutes. Great shop. Thank you
Great work, quick service, and very personable! I would highly recommend them!
Replaced my iPhone XR screen in less than 30min, kind and honest people. Best price I shopped. Will be doing business here again if I ever need another screen.
I sent my Apple Watch to this company to replace a cracked screen. Two weeks later, I still had not heard back, so I called them. The repair was complete, so I picked up the watch. The 3D touch had stopped working.Two days later, I used the watch to log swimming laps. Previous to the repair, the watch was water resistant, and I had logged my swimming with the watch many times. The first time I swam with my watch after the repair, it died due to moisture infiltration.Any attempt I have made for this company to rectify the poor repair has been met with stubborn refusal and stony silence. At no point was I informed that either the 3D touch would stop working or the watch would lose its water resistance. Had I known either of those, I would have replaced the watch instead of repairing it.The staff should have told me the complete ramifications of repair so that I could make an informed decision before repair; they did not. The staff should have warned me that the watch was no longer water resistant after the repair; they did not.I will never again send my business to Edge Repair, and I strongly encourage the reader of this post to take their products to Edges competitors.
Had a great and affordable experience with Edge Phone Repair. Special thanks to Giancarlo for the A+ service.
These guys are the best! So fast, knowledgeable and willing to work with you. With so many devices they have worked on, I feel like I own stock in the company but always great prices and great quality!
Had my phone fixed quickly. Thought everything was great. Went and put a new screen protector on the new screen and my new screen cracked within a few weeks. The protector was fine. I called them and they said that the screen breaking wasn’t covered under the warranty. $125 wasted. Never dropped my phone, just keep it in my pocket and apparently that is too much pressure for the cheap products they use to repair your screen.
Good quality fast service A+++
I took my iPhone 11 Pro Max in with a screen I for sure thought wouldn’t be able to be fixed and somehow they managed to fix that in less than 35 minutes and it works perfectly fine with no problems couldn’t be happier with it.
Super quick service and great staff!
Great service- Very attentive and knowledgeable. Happy I found then and they took care of my iPhone in minutes. Thanks very much!Update- repeated customer here. Once again, great service and professional expertise. Highly recommended!
This place is always honest and does great work within an hour normally. We used to go to a place all the way up in Houston but have found this store to have better parts and in addition, warranties their work. Plus, they’re right down the street.
Zane is super personable, and seems knowledgeable. Repair was fast, cheaper than Apple store. Easier too, no wait time like at their store, even when you have an appointment. I ordered a battery online for my phone, and after installing, it wouldnt turn on or charge. Turns out, it was the wrong battery they sent me. No time to wait to return and reorder, so I decided to check out Edge Repair. Happy to support a business in my community. Time will tell if it is a good replacement, but so far, Im happy, and will recommend to others.
Best phone repair store in Houston! Quick service, fair pricing and great customer service!
Brought my iphone 6s here to get lightning port replaced due to flaky connectivity. When I came back to pickup, was informed only a cleaning was required - no charge. Now THAT is the way to run an honest business and win a life long customer. I will recommend this shop to anyone
Amazing service fully recommended!!!!!
Had the same trouble as previous reviewer.I took my son’s iPad for a screen replacement and decided to fix a crack in the back of my phone as well.I had that crack over a year, why I had to fix it at that company?! Biggest mistake! My iPhone XS was water resistant, but fried 3 weeks later at the beach. Such a Poor job! Son’s iPad screen is blinking, But at this point I don’t want to walk into that store anymore.It’s ridiculous to pay money and get things done worse than it was before.This company should not touch Apple devices !
Ahsan is great he always takes CAre of me 100%
Great place. Took my phone in and it was repaired like new in a short amount of time for a fair price. Had the battery, screen and screen protector changed out. Like new and way cheaper than getting a new phone.
The service here was great! They have me the best prices and repaired my phone shotgun 15 minutes. They even went the extra mile and fixed other things! Love these guys would recommend everyone to go!
This place is absolutely amazing!!!! Great prices. Fast service and extremely helpful. A++++ store/service and A+++++ costumer service. Ashan is absolutely amazing as well! Total pleasure to deal with
Very helpful bunch! I fried my iPhone SE charging port by using a third party charger. I went to apple and they said I had no choice but to get a new phone. It was completely dead weight... However these guys were able to save me so much money
It’s gotten to the point where I send everyone to these guys. They’re always looking out for me and my people. Highly recommended and super affordable. I’d go through them before I claim insurance now.
These guys are awesome! Super professional and super quick. They have good prices and quality work. I would definitely recommend this place to others!
Came in with a shattered iPhone screen today. They were able to replace the screen in less than half an hour. You will get great customer service with Zain so be sure to ask for him. Price was very reasonable. I will go back to this place for future phone repair. I recommend this business.
Add to repair took great care of my wife and myself our phones the price was decent very good and the service was awesome took no time at all and we are grateful
Great place! Fixed my phone quick and made it look brand new! everything functions properly and havent had any problems! 100% satisfied, will definitely come again.
Brought my iPhone 6s in because it had a broken screen and needed the charging port to be cleaned. I was in and out in less than 25 minutes, and the prices were super affordable. The two guys that were there were super sweet and very helpful. Will be going back! :)
Helping a family during the flood clean up and the lady dropped her phone. I called and he said come now I can fix it in 10 minutes. Super nice. I found my new go to place. Thank you very much!
These guys are the best! I have been to them multiple times (yes, I’m a clutz) and they have always been fast, reliable, affordable, and their work is top notch. I called around trying to find their number, but wouldn’t “settle” for anyone but them! Plus, competition quoted me over double for the exact same thing. All in all, HIGHLY RECOMMEND- they don’t have a near perfect rating for nothing! Thanks y’all!
Best group of guys Ive ever found. Ive gotten my phone fixed 5 times and I have not yet gotten this good of customer deceive. From start to finish, flawless and easy. Phone repair is no joke, things happen to phones but these guys handle it like pros. 5/5 recommend to everyone!
They took care of me they well very professional and they were fast and friendly. They gave me great prices and I have used this company for multiple phones and its always a great visit. They are the best in town highly recommend Edge Protection.
They did a great job of fixing my Pixel and replacing my screen with no issues whatsoever! These guys were quick to repair and are knowledgeable with all types of phones. :-) will definitely go here again for any other problems!
These guys are GREAT! My phone feel out of my pockets without me knowing while I was getting in my car. Then, I drove over it! Just my luck huh! So, I went to the mall. I ran into these guys and they we super friendly and helpful. They fixed my screen and some other problem that it had. If it’s broke! Trust me they can fix it!
Sadly their glass protector did not work for the curved screen on my Note 8. Too many dead spots. But Usman was extremely helpful and understanding. I appreciate that even though things didnt work out, there was no pressure to buy anything. I Definitely recommend them for phone repair but maybe not for curved glass protection
Good quality
Great experience. They fixed my phone while I waited and were very friendly and helpful. Competitive pricing. Definitely recommend this place.
Finished in about 20-25 minutes and got a good deal under $100 with a screen protector and screen fixed
They replaced iPhone 6 Plus screen and it had a long fissure all over the screen the same day.phone never dropped or nothing happened to it, brought it back and they wanted to charge me again. Dishonest.
This place is the best place Ive ever been too. They where so kind and had the best customer service they had my phone ready in about 15 min thats crazy! Go here if you want your phone fixed!
I remember getting a screen protector from these guys back when they first opened their kiosk in October last year. Their service speed along with the price was great! When I heard they got a shop I had to bring my parents phones in to get a screen protector from here too since my screen has yet to crack! Great place, would definitely recommend others to come check them out!
I visited the Kiosk in Baybrook mall and these guys go above and beyond to help their customers. They were recommended by a friend and I will happily go back if I ever need their services. Excellent service!
Awesome experience!!!
Great help for computers
Great place. I got my phone repaired from here and they were stellar with the work. 5/5 would recommend and would definitely go back for my electronic repairs.
Cheap price and out in 20 minutes.
Fast and Professional. Fixed my screen in 15 minutes for a very reasonable price. Highly recommend!
Been coming to them for years, their work is awesome
Really helped out fixed my phone. damaged through water. during my vacay. power button not working. so managed to put an assist. good as new!! highly recommended!!!
This place is AMAZING. They fixed my shattered iPhone screen for $60 and put a glass screen protector on for another $20. I can’t believe how easy it was. I dropped it off, picked up my groceries, and it was ready when I came back!
Got my iPhone 7 plus fixed here. Amazing customer service. Great experience! Highly recommend this place to anyone!!!
I can’t rate it lower so here goes. Went in to get a battery replaced. They did that well but a part of my screen was no longer functioning. Brought it back in the next day and they claimed the sensors were bad and I needed a new glass screen. It worked fine when I dropped it off. When I insisted that they replace it at their cost they put the cheapest possible glass in that is constantly causing problems with calls. If you have an iPhone go to the Apple store.
Did an excellent job fixing my iPhone and iPad! Would definitely recommend for everyone to go and their prices are really good! 10/10
Be real careful when dealing with this business, they replaced my broken screen but broke my front camera and insisted it was my fault even though they checked it before they started working on it. No refund no discount just bad luck. DO NOT TAKE A CHANCE!
My Samsung Galaxy S9 Plus has a rear camera glass cover which got cracked because I carried it around in the same pocket as my keys. I priced around and was amazed to find these guys could do it for $30 cash - far less than commercial outfits like iFix at The Galleria who quoted me $40, UBREAKIFIX which quotes $99. I had the fix in under 20 minutes, and theyre nice guys, too. Just be sure you go to the right kiosk at Baybrook Mall - its near JC Penney and theres a Starbucks nearby. Theres four other places around the mall called Mobile (something) and More and theyre a chain - that is NOT these guys, dont go to the wrong place. Look for EDGE! Thanks, guys, for a great job at a great price!
Amazing staff, fixed four of my devices all in the same day! If you’re visiting their friendswood location, ask for Ahsan! He’ll take care of you!
Convenient locations. Repair was done extremely fast with results youd expect from a manufacturer. Would definitely recommend.
Super cool team! Wish everyone could be as fast and easy as the team here! Thank you guys
Amazing customer service! love how they always take care of me when I take my phone up there
The guys did an amazing job fixing my iPhone 6 battery! Price was also cheaper than all other places. Would definitely recommend them.
Go to the Apple store for I phone repairs. Edge don’t guarantee their work and when your repair doesn’t hold up their response is “phones are fragile”. Both ATT and the Apple store told me my phone should not have broken again if the repair had been done correctly.
Really Fast and Honest
I have to add to my review for people reading in order to decide if they should go to them for phone repairs.. DO NOT listen to the star reviews that are any less than a 5. Not downgrading anyone’s experience that may have truly believed it was a bad one for them. But there is no way I can see them intentionally giving anything but 10+ service and professionalism. If there were bad things experienced, it HAD to of been beyond their control. They fixed my phone before they even knew if I was going to pay. And when I didn’t have my correct wallet with me, they continued fixing it anyway, never knowing if I was even going to return or pay. It was done and ready when I returned, AND like I say in this review below, they have yet to charge me for my second phone until they know 100% that they have fixed it.They went out of their way to make sure I was completely satisfied. The best customer service I have ever received. I dealt with two young men who were soooo helpful and went way above and beyond for me. Their prices are amazing, their work is exceptional and speedy (had not only my phone screen repaired but also fixed the charger port that had stopped working in less than 30 minutes!) their prices are incredible. I can’t say enough about how impressed I was with every single thing! This is the place you HAVE to go to if your phone has messed up AT ALL before thinking u just need a new one. My phone looks and works just as brand new as it did the first day purchased!! Thank you so much guys!!! 👍🏻👍🏻👍🏻Oh and I must add, they kept another phone of ours that was broken over night to fix, with no charge, just to see if once it was repaired, it would still work. No charge to u if it ends up still not functioning properly! Ten stars easy!Total cost with port repair, screen repair AND an otter box case $129! Lifetime guarantee on case. AMAZING!!
10 minutes. Fixed it right up. Low cost! Give him a chance if your phone needs help!
I cannot patronize your store or any other store near you. There is a person, probably the employee, that insists on parking right in the front of the handicap ramp. I cannot believe you can be so cruel. Ive tried 2 different times to go this store and the same white car is always there Blocking the ramp!
Their service is impeccable! Their employees are also very kind and they fixed my ipad in no time! I recommend going here 10/10.
Great guys fixed my iPhone 7 Plus for way lower than apple. Got a good screen protector too.