If I could give more than 5 stars I would. The customer service, and entire experience, is outstanding. My husband and I were looking for an anniversary band and stopped in here on a whim. Sydney greeted us, took the time to get to know us, and chatted with us like we were friends. She was incredible at helping me find a balance at what I thought I wanted and what my husband liked for me. I picked a ring style to customize with my own diamonds, changed my mind, picked another one, talked through my thoughts/feelings with her and Dominique (she is also sweet and beyond helpful), and made a decision. They are super respectful of your budget and want you to get what you want, can afford, and love. In the end I changed my mind, again, and decided I needed more time. Dominique was awesome and the process was seamless. If you’re looking for beautiful jewelry, great customer service, and a 5+ star experience, you definitely need to check them out.

Had an incredible experience with Markham jewelers!! We were helped by Sydney and Dominique and they went above and beyond. I had my heart set on a $18k ring and we were able to make it possible because of them. They are wonderful at what they do!

There was no waiting and was greeted as soon as a I walked in the door! Worked with Olivia and Henry. They were fabulous! Henry was very knowledgeable on all watches in store and made great recommendations on what my hubby might like once I described him. Walked away one happy customer. Go see Henry and Olivia for all your jewelry needs!

I don’t even know where to begin to tell you how amazing Markham Fine Jewelry is!!!! One of the main reasons it’s so amazing is because of the incredible employees they have! Me and my husband were so blessed to get the best of the best!! We worked with Dominique (The Manger) and Olivia and they were so incredible! We were working with them on mounting some stones from my sweet mother-in-law who had recently passed away so it was an emotional time. They were so genuinely caring and sweet to listen to us as we shared stories and memories! they made the entire process so much better than we ever imagined and totally took care of us! They were also extremely knowledgeable in absolutely every single thing that we asked them and they guided us on how to do everything correctly! The quality of merchandise they have is incredible and their knowledge of jewelry is unlike anything Iv ever seen. I will forever be a Markham Fine Jewelry customer!!!

I’m thankful I stumbled upon Markham Fine Jewelers for a custom jewelry project. Dominique and Sydney were amazing! They brought my vision to life and provided exceptional service and communication throughout the process—they and their team exceeded my expectations and finished ahead of schedule. I’ve been searching for a great local jeweler and am thrilled to have found Markham. I will definitely be back and enthusiastically recommend!

Great selection and customer service. Appreciated Dominique’s help! My 20 year old wedding rings needed to be resized. They did an amazing job and made my rings look brand-new!

I went by last night and had the best experience. Sydney is a new associate and was so friendly and willing to help us. We were the only ones in the store so her and Ronnie worked together to give us the best experience we could possibly have. Ronnie was willing to work with us to meet our needs but they were not pushy as all. My husband was not expecting for us to stop by a jewelry store… but when we are ready to purchase, we we definitely be back. Great selection, clean store, friendly and knowledgeable staff!!!

I visited Markhams Fine Jewelers due to not being able to remove my wedding bands after 10 years of having them on and my finger size changing. Marco was extremely friendly and professional during this visit, in which I originally arrived very stressed. He was gentle and meticulous with removing the rings and keeping them in excellent condition. He advised me of what steps they can take when resizing my rings in 10 days, after the swelling has gone down. I thank Marco for his assistance and look forward to working with him again in a couple weeks.

Dominique and this whole establishment made our experience ring shopping so amazing!! We came in knowing nothing and had so many questions and Dominique was there to answer all of our questions. We came back several times because we were so sure we wanted to buy from here. Dominique was so honest and more than willing to accommodate our budget. 10/10 recommend.

The place is under new and incompetent ownership. I’ve been in tears all day over this situation. It’s so convenient that the new owners cannot pull-up the file on my lifetime warranty. I’ve been in several times to have my ring cleaned before with no issues when the place was owned by better people. While the man was trying to “find my receipt,” he spoke down to me in such a belittling manner. I was accused of lying, as if I would be returning to a store an hour out of my way if we hadn’t bought this warranty. Before the new owners and the new computer system I would go get it clean and looked at every two weeks just to keep it nice. I WOULD NOT trust this place with your business.

What an fantastic overall experience. Dominque was easy to work with and truly cared about my needs, while also making it a fun shopping experience. If you haven’t been in this place yet, you are missing out! I will tell all of my friends and family about this place!! Thank you Dominque for being apart of my life changing event!!!

My fiancé and I always receive great service each time we’re come here. Everyone is super helpful and friendly. When looking around for our wedding rings we bounced around for different options and styles but always came back. We ended up purchasing ours rings with Markham because of the great options and the help offered.Came back in today for our wedding gift and Ronnie was the perfect help. Gave his opinion, showed me options all across my budget, and tried them on to give me a better idea how they’d look.Much appreciated. Our go-to jeweler. Thank you!

I was visiting Plano, Tx in early September, 2021; I was looking for a jeweler. My friend and I went to Markham Fine. Originally I was looking for an upgrade on my diamond studs. We were helped by Dominique Walker. She gave me excellent recommendations and options of what I could do.She took time with me to answer all of my questions. She was professional, yet friendly.I will certainly go back to Markham Fine Jewelers on my next visit to Plano, and specifically ask for Ms Walker

Olivia and Ronny made finding the perfect engagement ring SO EASY! The service you receive and the selection of rings you can choose from is out of this world. They walked us through everything and made us feel very VIP. I highly recommend going here first - it will save you so much time and stress!! They are the best.

Went in to have my wife’s engagement ring repaired because of faulty setting and was greeted and helped by Ronnie. Couldn’t have asked for a more polite and professional sales person. After talking with him about the ring he helped us pick out and finance a new ring which my wife loves. He has also had the diamond on the old ring made into a necklace at no charge. We’ve been back several times to have the new ring cleaned and he always remembers us with a warm greeting.I recommend Markham Jewelers to everyone and we’ll keep coming back.

Ronnie greeted us and made us feel welcome! It was our first time in the store! We didn’t not feel the high pressure sales as in other jewelry stores and took his time showing us wedding rings, I am very very picky but he made me feel valued and was very patient. I found my ring and it is the most beautiful ring and not like any I have seen before or since. Thank you Ronnie for making my ring dream come true.

We had been to several ring stores before settling on Markham Fine Jewelers and we knew right away it was going to be a great fit. Dominique Walker skillfully guided us through the ring selection process from start to finish. Dominique helped my fiancé and I personalize the perfect engagement ring at a fair price. Do yourself a favor and go see her!

I called the jewelry store in efforts to receive some relief for my finger as I had a ring stuck on my finger! Henry was extremely helpful and made the process of removing the ring fairly easy! He explained the process and reassured me that the removal would be a piece of cake. After the ring removal he was also extremely helpful with confirming the appropriate ring size and helped me pick out some rings..I would definitely recommend Henry for ring needs. All staff at Markham were pleasant to work with and provided excellent customer service !

I was so pleased with my experience at Markham Fine Jewelers! When I reached out to schedule an appointment, Ronnie was so attentive, personally texting me while I sent him images of watch styles I was looking for. He pulled pieces for me to provide a personalized experience based on my requests for when I came into the store. When I arrived, I was assisted by Robert and he was fantastic walking me through the different timepiece selections - he really listened to what I was looking for and helped me find the right choice for me. Overall, I had such a positive experience working with Markham and I am so happy with my new watch!

I had a wedding ring designed and worked with Dominique. Her service was impeccable and she kept her promise and delivered ontime. I was always greeted with a very friendly smile and was always asked if I wanted something cold to drink. If you ask me Dominique is the finest jewel in the store bar none. I would recommend the Frisco store and her services to anyone. Go see for yourself I promise you wont regret it....

I had the pleasure of working with Dominique Walker today during my visit. She greeted me with a big smile and assisted me with everything that I was looking for in a manor where excellent customer service and professionalism can’t begin to describe. Shopping for high end jewelry, or even just browsing for high end jewelry can be very intimidating at times. Dominique made the experience comfortable, and enjoyable. I will not only be coming back but recommending Markham Fine Jewelers to my close friends and family.

We had the most wonderful experience at the Markham castle with Robert! They did not have a wedding band exactly like I wanted, so Robert took the time to totally customize the band of my dreams! The package whole process has been so positive and timely! I would wholeheartedly recommend Markham to any one looking for a piece of fine jewelry!

Markham Jewelers has the best quality and fabulous customer service! Ronnie was SOhelpful and went out of his way to help mepick out a wedding gift! I am so happy!Thanks guys! I WILL be back!~Kerri~

If you’re looking for Jewelry this is the place to go. It was my first time going there and I’m more than satisfied with the outcome. Shout out to Ronnie for helping me, making sure everything was good and keeping me updated. Thanks to Ronnie, I’ll definitely be shopping there again.

Fantastic service above and beyond what I expected! After 25 years of marriage, I decided to reset my original engagement ring. Dominique took exceptional care when helping me custom design my new setting. She was extremely knowledgeable in the accent diamonds and band designs I could choose to fit my existing center diamond and provided great insight throughout the process. She helped me chose and set an emerald stone in my original engagement ring to wear on my right hand as a cocktail ring, which turned out exquisite. Every associate at Markham fine Jewelers provided exceptional service each time I arrived for a fitting and to view the development of the setting I designed. My ring is absolutely gorgeous and fits perfectly. I couldnt ask for a better experience. I highly recommend Markham Fine Jewelers.

We bought a ring from here and absolutely loved the experience! Everyone was super helpful and friendly, especially Dominique, who helped us with our ring! I recommend checking them out!

I received unsurpassed customer service and attention to detail when shopping for an engagement ring. Ronnie was my ring designer and we both had a conference call to discuss what I was looking for. Being in the design field myself, I wanted something custom made, so Ronnie and I brainstormed some ideas and few weeks later he had a rendering made. On the very first try, Ronnie came up with the perfect design; elegant, dainty, and classy with some very intricate detailing on the sides of the setting. He also sent me some options on the center stone; an elongated cushion cut that I requested, and it looked absolutely beautiful!We went forward with the design and the casting was made. Ronnie sent me progress photos of the different stages and I just received the final photo. It looks incredible! I could not be happier with this design and how Ronnie made this design come to life.My future mother-in-law and I are going to pick it up next week and I cannot wait to meet Ronnie and see this ring!Thank you so much!

I had the best experience with Dominique (ask for her when you visit this jewelry store). She is patient, extremely knowledgeable and kind. She helped me with pieces that I love and will wear for years to come. I will definitely be visiting Dominique again for more pieces when the time comes. Best customer service ever.

Ronnie has come through for us again! He’s so helpful every time we come in the store and always gives us an amazing deal. They have an amazing jeweler too If you want something custom made! I would recommend Ronnie at Markham jewelers to all me friends and family!

I love Markham Fine Jewelers! The entire staff has the best customer service & are very welcoming! Dominique has helped from picking out rings before we were engaged to getting our rings resized. She’s very personable! Henry assisted us in getting my ring off. He was help patient & successful in getting it off. I was a bit nervous but he ensured I was comfortable throughout the process! We will definitely be updating our rings from here because of our great experience every single time we come in!

My other half and I came in to the store to browse rings and Reka is who helped us. She has wonderful customer service and is very knowledgeable on jewelry/diamonds.We loved the store and everything that they had to offer. Very accommodating.

Sydney was great. Process was made easy and the rings came in very quickly! We had a great experience, highly recommend!

Dominique is absolutely amazing!! She made our experience special, easy, and so much fun with her friendliness and expertise 😊 we love supporting local businesses for this reason. I chose for them to make a custom wedding ring to go with my engagement and they did SUCH an incredible job. My fiancé is customizing his ring and it has been a smooth process as well. Please continue to give them business, you won’t be disappointed!! I am so glad we went here!

Ronnie and team at Markham were amazing to work with. They designed custom wedding bands to fit my unique ring. Spectacular customer service and attention to detail!

My husband and I came in looking for an engagement ring update for me. I had no expectations of leaving with a purchase, but I found an amazing ring customized for me. Ronnie was wonderful to work with and stayed well after closing with us to ensure I was happy.

Ronnie was attentive and helped us feel so comfortable while making a big decision on our engagement ring and wedding bands. We couldn’t be happier with our decision to work with Ronnie. Hands down a wonderful experience.

Dominique is the best, simply put. Professional & yet personable. Vast knowledge about jewelry along with the many brands in the store. Shes most helpful with the decision-making process.

We decided we were at a stage of life where we could upgrade our wedding bands. Markham provided a wide variety of choices for men’s bands and diamond styles. Henry was fantastic to work with; no pressure, great artistic input, and pleasant demeanor. Highly recommended. Will do future business at Markham.

Highly recommend! The Sales Professional I was greeted by, Olivia, helped me get my fiancé’s engagement ring cleaned, as well as assisting me in determining my own ring size. Prompt, courteous and professional are all words I would use to describe Olivia. Thanks for y’all’s help!

Great customer service and great selection of products to find what we want. Ronnie helped us with patient and expertise. We’ll be back!

My goto jeweler for all those special occasions. Great service.

We stumbled upon this place after shopping. I needed my ring repaired and was quite nervous to trust anyone since I inherited the ring from my husbands grandmother. Rekha greeted us at the front and after a consultation gave us the confidence that they could not only fix the ring but improve the overall quality for stability. Looking forward to seeing the finished product.

I had an amazing experience at Markham! Olivia and Dominique helped me!

Awesome place to buy jewelry. I’m always looking to support local business, and this is one that takes care of its customers. Dominique Walker spent a lot of time helping me find the perfect necklace for an anniversary gift!

This establishment, Robert in particular, was fantastic. Robert assisted my fiancé and I in purchasing wedding bands. He was very knowledgeable and the selection was better than any place we had been to before. We both look forward to returning for anniversary bands in the years to come. Thanks Robert!

Rekha and Olivia were amazing! Took time to answer all of my questions and lead me to a great gift! Definitely coming back!

Dominique was so knowledgeable and helpful on all products. She helped us with a beautiful watch for my husband.

This is a follow-up to our previous review. Thank you to Ronnie and Dominique for recognizing our unpleasant experience at the store and refunding our money. We are giving you two additional stars for stepping up and following through to resolve the issues we had here. You truly showed that you cared, and you helped to turn the bad experience into a better result. We appreciate it.

Henry was so enjoyable to work with! He did an incredible job showing us anything and everything we were wanting to see. We came in days before our wedding and I couldn’t be happier he was who we had helping us. So accommodating and nice! There is also a wide variety of Jewels to pick between. Definitely would recommend.

Markham did an amazing job on a 25th anniversary band for my husband and me. Robert was very patient as I changed my mind a few times about what I wanted, then had a piece custom made that fit my vision. He communicated every step of the way. Would 100% recommend Markham to friends!

Dominique Walker was so wonderful! She helped me pick the perfect wedding bands for my fiancé and myself. She’s so sweet, very knowledgeable, and very accommodating. Everyone Ive interacted with at Markham is wonderful and very professional. We plan to make all of our jewlery purchases from them!

It can be such an intimidating and nervous experience looking at engagement rings. Thank you though to Dominique was extremely helpful the moment I called Markham. She really does have the customers best interest in mind regarding every decision you make. She is flexible and will show you many great options. I am so thankful and me my boyfriend had such a great experience choosing my ring.

Ronnie took care of me in my ring purchase. Appreciate his help to find best option of value and quality. Recommend Ronnie and Markham Jewelers

Dominique Walker and Olivia Carroll were absolutely amazing! They were extremely professional and gave us exactly what we wanted! Worked within the budget and we couldn’t be happier!

Just had a great customer service experience at Markham. Henry and Robert both went above and beyond. My husband’s watch needed an additional link. Not only did they have a spare one on hand, they cleaned the watch and added the link while I waited.Exceptional.

I thoroughly enjoyed my experience at Mrkham. I felt welcomed from the moment I first stepped in the door. I wanted a custom piece created and Ronnie and Sydney truly made it come to life.

Incredible selection and excellent customer service. I would highly recommend Markham Fine Jewelers to everyone, whether you’re looking for a one of a kind wedding ring to give to your special someone or looking for your next timepiece to add your collection. We had the pleasure of being assisted by Robert G. when we were looking for our wedding ring. We were a bit nervous and honestly clueless about the process going in. However, he was incredibly friendly and knowledgeable and truly helped us find exactly what we were looking for. Answering any questions we had and showing us multiple options until we were confident in our decision. Definitely ask for Robert next time you’re in the store. I highly recommend and will most likely exclusively shop at Markham Fine Jewelers in the future.

Markham was helpful with our request to replace a missing diamond.The overall service from the jeweler and Ronnie was outstanding.Ring is back to NEW!Highly recommend.

Stopped in to see if I could get a quick fix on a watch band. Henry greeted us at the door and quickly completed the requested repair while we were browsing. Store is well set up and staff is very professional. Will definitely shop here in the future thanks to Henry’s excellent service.

Ronnie took care of us! My wife and I came in to look at rings after getting engaged 15 years ago. Markham’s selection is fantastic

Henry was very helpful and knowledgeable in helping us find the perfect diamond for my wife. He was patient and answered all of our questions. He did not pressure us into purchasing but because we felt so comfortable with his guidance we walked away with a new diamond engagement and wedding band for my wife and Is 10 year anniversary. Thank you Henry and Markham Jewelers!

I have had a couple of custom jewelry pieces made and Ronnie has been fantastic to work with! They have certainly met the calling and produced amazing pieces of art (jewelry). I am currently working with him on another piece and cant wait to see the final design. I will continue to use Markham Jewelers, and Ronnie, for years to come.

Markham jewlers was by far the best jeweler place I’ve been to. They have quality and style. They’re prices we also a lot better than other places I’ve been to with higher clarity. So glad I went here!! Ask for Robert very kind guy and has amazing taste and is very respectful. He will work with you until your satisfied!!

This was the best jeweler I have ever come across. Not only were they completely professional, they made us feel like we were their closest friends. The environment here is very comforting. Ronnie helped us tremendously! Thank you Ronnie!

We had a great experience with Markham Fine Jewelers. Robert was very personable and knowledgeable and guided us through each step of the process of purchasing a beautiful ring. We are extremely happy with my new ring!

Ronnie helped me find a perfect watch for my king. I would just like to thank Markham for providing superior customer service but mostly Ronnie for being exceptional in every way. I’m definitely satisfied. Not only he helped me find a show stopper piece but he was also attentive to our stories with a lot of patience. Ronnie was beyond amazing.

I had a excellent experience. Dominique took really good care of me. Would definitely shop here in the future.

Great service!! Very nice people. Ronnie is a excellent sales person, very down to earth. It was a wonderful experience for me and my wife.

Henry was super in helping me select my first Breitling and get it fitted to my wrist. He gladly gave me the time and attention I needed to make my decision. I was really impressed by the warm reception I received when I walked in, in comparison to other stuffy and uppity jewelry stores Ive visited. I highly recommend this store for your watch needs!!

Ive purchased from this store in Frisco twice now, and both times it was a great experience. The sales staff is very helpful and professional. Excellent service from Rekha today. Markham is now my jewelry store and I trust them to have what Im looking for at a fair price.

Had a last minute meeting and my watch stopped working (ended up being the battery). Because of the brand it needed to be sent outside of the store, but Dominique Walker went the extra mile and was able to expedite the process so that I had it in time. Watch looked brand new! Thanks again to Dominique and the exceptional service. Will be back for future jewelry needs!

Thank you to Olivia who met me at the door and Ronnie who happily cleaned my wedding rings for me. They looked sparkly and new when I left. Will definitely be back. 💍

Wonderful staff and service. Ronnie was very attentive, helping us find the perfect stone and setting. Could not have wished for a better experience.

Robert was a fantastic person to work with. He listened to all of my needs and responded wonderfully. Made the process very easy and I look forward to working with him again.

Henry was great and walked me through the process. Helped me find a diamond that worked with the setting I liked and fit my needs! Recommend the experience to anyone!

Dominique was awesome! Great attitude and great service! Will be going back for sure

We’ve purchased multiple pieces of jewelry from here and every time we have had a great experience. Be sure to ask for Ronnie. He is excellent to work worth. The customer service here is second to none. They do a great job of helping you to select the perfect piece of jewelry.

Henry is one of the best sales I met in past a few years. He is knowledgeable and helpful on my watch selection. If you even never showed up before and first communication with text message, he is still very patient and responsible for your shopping experiences. Like this store and this person. Recommend!

Henry was a joy to work with! Very knowledgeable and kind. Markham has an exceptional inventory.

First time here and Rekha help me with getting my watch fix. She did a very good job, will definitely be coming back here.

This place has been great to me over the years! Recently, I worked with Rekha, and she is helpful, personable, and kind. I recommend this place for your jewelry needs!

This place is very unique in that they carry great Jewelry and high end watches. Their prices are very reasonable but not public. More importantly they go out of their way to accommodate you! You can not go wrong checking them out.J

First time here and we were helped by Rekha. She was very friendly. She helped us accordingly and we were satisfied if the outcome. I definitely plan to come back to look for watches. I reconmend Rekha if you guys visit the store!

Robert and Chris were amazing helping us to choose first an engagement ring and diamond, and later our wedding bands. They were so patient, looking at as many options as we wanted to see and helping us narrow things down, working within our budget and did a great job gauging our style as well. They also offer to clean my ring every time we come in! We will definitely back to Markham for any future fine jewelry were looking for.

I had an amazing experience with everyone, the pricing was better than any other jeweler in Frisco and the service was outstanding

My fiancé bought my ring from Markham and we just went back to get our wedding bands. Great experience both times, absolutely recommend. Rekha was a pleasure to work with and made the process easy for us.

Ronnie was very knowledgeable and helpful in creating my engagement ring. He is very professional and customer service oriented. He made my experience at Markham Jewelers fun and comfortable. No pressure to buy. I have returned to choose my wedding ring with my fiancé Ronnie made it easy to coordinate with my engagement ring. I would highly recommend Ronnie if you visit Markham.

I went in to get my wife’s ring and band cleaned and they did an amazing job!! Domonique Walker in particular was super helpful! Highly recommend.

Henry was super nice and patient as I tried on many rings trying to decide what I wanted. He was quick to ask if I needed help. Overall a good experience .

Henry is fantastic. Very relaxed, doesn’t try to pressure you, and helpful.

All I can say is the absolute best service here. Henry took care of me today and I am not easy to please. He was very very knowledgeable. He didn’t rush me and got me exactly what I wanted. He went above and beyond. Ask for Henry you won’t go wrong 😀

Ronnie was tremendous in helping me select a luxury Breitling watch. Very knowledgeable and extremely helpful. Please ask for him when you visit Markham Jewelers!

I have been shopping with Markham for years now! Ronny has been my go to associate. I purchased several watches and diamond pieces from him. His attention to detail is fantastic. He knows how to work with a clients budget, while keeping good taste in mind. I recommend shipping with him, it makes for a fun experience because his sense of humor is also great. 5/5

We are so very grateful for the excellent level of service and care provided by Chris at Markham Fine Jewelers in helping with our Mom’s rings today. I would gladly give more stars than five! He really came through for us!!

Henry was very nice and helpful in helping us pick out our wedding rings. It took a little longer than expected to come in after being ordered, but we finally have them and he helped make up for the extra time we waited to get them.

Henry was very prompt, friendly, and professional in helping me adjust a bracelet on a new watch I had just purchased. Ended buying a new watch winder at a competitive price. Would definitely recommend to go and see Henry.

Very pleased with my experience working with Dominique Walker to purchase watches for my wife and I. She is very knowledgeable when it comes to various luxury timepieces and did a great job in supporting us after the purchase. I was so pleased that I purchased my latest Omega through her.

Very pleased with remounting/customizing of my wedding band, they worked with me to give me what I wanted. I ended up buying additional jewelry, diamond band and earrings. Customer service was outstanding! Very helpful and personable. I’ve referred many friends and definitely recommend.

Henry was absolutely fantastic to work with. We popped into the store to look around while we were out shopping. He wasn’t pushy at all and was very personable and professional. We will definitely continue shopping here and will make an appointment with Henry next time we’re in the market for something shiny.

My husband bought me a beautiful Breitling watch at Markham for our anniversary a few years ago. I stopped in to have a new battery put in and a link taken out. When I arrived to pick it up, it looked brand new. It had a new battery and had been fully cleaned and polished. Ronnie went over and above what I had expected. He was very friendly and helpful.