Excellent customer service received by the young lady who helped us. She deserves a promotion and raise! 😊👏👏👏👏💯

I miss this place!!! Nikki is the best!!! The team is very upbeat and positive and were able to help me. Thank you so much.

Outstanding customer service experience with Kevin. He was very patient, knowledgeable, kind and caring. I was happy to see that he was still working at this store. Kevin exemplifies the AT&T core values. Kevin followed up with me the following day to see how i was adjusting to my new phone. That’s going above and beyond for your customers. Kevin deserves to be recognized for his exceptional customer service and leadership skills.

Nice people. my dad got a new phone and was a lot better than cellular one.

I always go to the customer service rep Kevin in Gallup. He is very knowledgeable of everything we have questions about for all our devices. He takes his time and never rushes us out. He makes sure all our needs are met. He is an amazing employee. Wishing there were more like him!!!

Courtney was fantastic I was seen by another person when I came in .I did not get his name but he was not helpful at all I have been with at&t for 15 years and have 6 phones with them . I am happy with my service Courtney came over and asked if there was anything she could do ? She then started answering all my questions. Thats when i decided to add another phone with out Courtneys great customer service. I probably would not have added another line. so thank you courtney for your great service and going that extra mile.

The ladies helped us get new phones going past closing time to set us up. Thanks ladies

Nicole and Will and Denise have the most incredible customer service. They were all very helpful and friendly.

Gallup AT & A help me with cellphone accessories. Very helpful. He understood what I need. Great customer service. Appreciated his services.

Awesome store, great Vibe . Very energetic sales associate.. store is clean impressive with the response time. Thank you. Come out and see Kevin get yourself a new phone or tablet.

Larson White in the Gallup store was ABSOLUTELY incredible. His customer service skills and knowledge was impeccable.Please give him a well deserved raise!MSW

It awsome place and they help my folks too and help them with there phones and data.

I love how friendly and committed Kevin is when I came in to get a new phone. He is very attentive and listens to everything I had to say. He is a great sales men. Thank you Kevin.

Larson is great! Very patient and understanding. If you have any questions or concerns, please don’t hesitate to ask.

It was very pleasant, was seen and helped right away, and seeing employees disinfect right away, keeping the area clean, the sales rep had a lot of answers for my questions and concerns and was very friendly, would recommend stopping by again and referring friends and family as well

The girl on the phone was rude when I set the appointment but then I got there and Kevin was simply amazing! Made everything easy and provided a lot of options for me to choose from! Thank you Kevin!

This store is helpful. Kevin and Violet were quick to help me with my needs. I look forward to visiting this store when ever I need help with my cell phone needs.

I am completely satisfied.

My name is Nelly and I was trying to update my new credit card information on my account for my dads phone for days and finally Violet Eberth help me . I was calling to costumer service too many time and nothing . I went to the store and they told me to go next day and talk to Violet . I’m glad that I did and more happy because she really help me . She was very nice and patient with me . Her customer service was excellent . Thanks Violet !!! You make the difference!!! And my day too !!! We need more people like you .Kudos for you !!! Thanks again !!!!

Courtney was very helpful and nice. We really enjoyed the great customer service.

Got assistance from Kevin to switch my carrier to AT&T. He was very helpful and knowledgeable, answered all my questions and made my experience quick and easy.

Great customer service.. got ourselves our first Samsung Tablet.. Thank You.. Go and see Kevin at At&t. Fast services.

Great Job!!! Awesome Employee with ATT. Great knowledge on many phones and Thank You Kevin.

Very helpful and understanding customer service

Very professional and supportive. Kevin made the upgrade process smooth and effortless.

It is definitely 5⭐️ For Kevin so very helpful he helped lower my bill and got me a iPhone 11 for cheap!!!!!

Im so thankful my friend April referred me to kevin and he helped out sooooo! Much i will definitely be coming back to answer all my questions back to kevin

Nikki was really helpful and polite. She answered all my questions. Had a good experience!

TJ was very helpful. There was no wait and he was very knowledgeable troubleshooting each factor and finding the simplest answer. Best AT&T store experience I’ve had. Thanks:)

If ya wanna new phone and ask for KEVIN ❤..... Hes patient and make ya feel like family..... Great costumer service and great atmosphere... I will be be back soon for the Galaxy Fold ❤

Kevin is so awesome 👌 made my visit so easy. A+

Thanks Kevin you helped me alot thank you s idk much

Go see TJ.Messages wont send, Tj took time and help solve issue that happens aweek ago.

Great people.. go use them. Ask for Courtney

Kevin was very knowledgeable and helpful. The store was busy and he handled the pressure well.

Zero flexibility to provide basic support for future customers. Guess Im not going to join AT&T. 👍

Back to AT&T, service actually works on the Navajo Nation.

Good store, long line, long wait. But if you see Associate Kevin, its worth it. He will answer any question you have and leave happy.

Was nice. Just wish there was more they could do to locate stolen phones. Kevin is great though

Kevin and Nicole are really great. Willing to help and always going the extra mile.

Kevin is the best ever ask for Kevin very helpful

Very bad customer service on the managers

Since 2013 it was a terrible store.. I was rudely denied for unexplained reasons. I wasnt even allowed a jitter bug. But now the place changed an has newer employees, not exactly saying theyre all great. I was approved for the new galaxy S9+ and a discount for being a member of directTV. I would like to say I am very satisfied now and happy with the service I got from a beautiful young lady. 3-15-2018

Excellent curbside service!! Honest!

Had a good experience picking up an iPhone during this pandemic guy was helpful that sold me my phone and they keep up with safety procedures during the pandemic with a temperature check at the door and everyone that was working there wearing a mask

I ordered a body guards replacement. I called to see if it had arrived and was told no nothing has came in. They said you’ll get an email when it arrives. I check my email and it had arrived three days ago. I was then told that there is no manager to open the mailbox and they don’t know when a manager will be in. I told them this looked bad on AT&T and she said yea I can see that. Very disappointing. It’s time to upgrade but, I guess I need to shop around.

Wasnt there. I was however, next door at Hair Razers getting my hair done by my fabulous stylist Candy Estrada.

Kevin, our favorite customer care associate (sorry if that might be the wrong term).He attends to me & my husband like we are family.When he saw us at walmart, he came back from coming in as my husband were heading out. Ww had a short chit chat because he was going to buy cat food *i love cats*Not all carriers would have somebody like Kevin 🤩

The best in the area for phone service. I have tried all of them. Customer service is great.

Service is good, staff greets and ask if you need assistance.

June 15th- I transferred over 2 lines from Verizon and added a new line to my new At&t account. My grandmas phone did transfer over properly, her internet was not working. My grandma asked salesperson #1 about it. He just said your phone will not have internet. So, he did not bother fixing the problem.June18th- My grandma decides to take the phone back because her internet was still not working. Salesperson #2 tells her I cant fix the problem. You can get a brand new phone or switch back to Verizon. I was very upset because my grandmas phone is still new (galaxy s10). I asked him if he had called customer to get their help. He just said I do this every day. (He was rude about it)So, I tell my grandma to get another salesperson to help her. She goes back and salesperson #3 just gave her a phone number and said he cant help. (My grandma left the store)I immediately called my mom to help her because I live out of state. My mom goes back to the store with my grandma and Salesperson #4 (Kevin) came over to help. I explained everything to Kevin and he fixed the problem. I just wanna say Thank You to Kevin. If it werent for him I definitely would have switched back to Verizon.Im very disappointed in salesperson #1, #2 and #3. They were rude and had no customer service experience. I myself work with customers every day. I would never treat any of my customers the way they did, especially a grandma. I feel like all they wanted to do was make some commission by trying to get her into a new phone. I think these sales associates need more training.If you need an salesperson, please see Kevin.

TJ is not an honest employee. At AT&T

Always great working with Kevin. Hes the best!!!

Wait was a bit long. But still good service

Customer service is a joke.. Switch to metro pcs.. They better than att

Had to wait 20mins for service. Not enuf service help, but then again they answered my questions.

Long wait. They need more workers

Worst store ever. I drove an hour from out of town. The website says they close at 7, I showed up at 605 the doors were locked I caught the guy at the door and told him I came from out of town and ur website says 7. He kept repeating they close at 6. Some native guys came up behind me and he let them in and asked me what I needed I told him to trade in my phone I live out of town is there anyway you can help me and he sd no we close at 6 for that. WOW I guess Ill continue taking my service to ABQ.

Worst att store to go to. Rather go to Farmington or Albuquerque to get better customer service

Fast and friendly also they answered all my questions

Employee did not know how to do a transfer from old to new phone

Awesome service

Too busy

Good sales people

It was 100% customerservice

Bought a new fone..

This place sux bad service unfriendly.....they cant give u change to pay on kiosk even if u been a customers.......AT&T ...WORST PLACE EVER

Good service

Fast and friendly

Helpful

Very nice!!

Prices are getting too high

Ugene was very helpful in resolving my At@t issue.