user
Cellular One
822 US-491, Gallup, NM 87301, United States
Appearance
Cellular One
Comments
Ba
Review №1

Why there only one person working on the weekend. 8 people in front of me. Hour wait

te
Review №2

Customer service was excellent.

Sa
Review №3

Thy have lots of phones and phone stuff too

Gr
Review №4

Always on top of thier game

Fe
Review №5

Everything was great and more good news.

Al
Review №6

The female clerk wasnt nice. Omg, her eyes had a glare!

re
Review №7

They dont even have a direct number

Na
Review №8

There is a waiting line always, but Im there to get phone resolved. Do not mind waiting at all. The service is good. I always get answers and assistance. Thank you.

Bi
Review №9

Very helpful in trying to solve issues with my phone. Unfortunately it was my phone at fault, will need a new one soon.

Al
Review №10

Phones kinda suck government phones that is.slow.but great service and staff

Ri
Review №11

Place has a friendly staff. Only thing that sucks about the store has its always packed and long wait times. Now when it comes to Cellular One phone service voice and text message service is good for the area. But when it comes to the data its horrible. The company has 4G let but yet its slower than any other cell phone provider in the area. The data is also expensive compared to prepaid carriers like cricket and MetroPCS. There was a time where I would rate Cellular One higher but that was years back.

Li
Review №12

The young lady that assisted me was very friendly, she must be new. She did an excellent customer service

Ge
Review №13

Cellular one store worker djackson is awesome!👍😁

Bu
Review №14

Their friendly got greeted at the door. Jus wish they open on Sundays..

Ma
Review №15

Uriah is always friendly! A great help.

Ch
Review №16

Its not closing but never pick up there phone.

AD
Review №17

Great customer service...

Me
Review №18

They are really busy so their customer service is rock bottom. I bought a phone here and the salesman forgot to install the sim card before sending me out the door, leaving me with no working phone until they opened the next day. I then had to wait a second time in their excessively long line to get the problem fixed. The employees are friendly but overwhelmed and seem to be skipping their much needed breaks to deal with all the customers.

Ro
Review №19

Excellent service more gigs would be greatly appreciated

An
Review №20

I am very unhappy with your services CellularOne. I purchased a defective GlobeSurfer from you which you replaced with another defective GlobeSurfer ..and after months of problems and resets you finally discovered this one too is defective. Then when I ask for a refund I am told that a supervisor will email me ....3 times I have gotten the same story, and no email. I think this is very bad business. I was told to call the Gallup store about this ..where I purchased it, yet no one there will ever answer the phone. I want a refund for this Globe Surfer ...do I have to take this to court??? Even your employees admitted to me that there have been nothing but problems with these devices ...so if you know this why dont you just give me a refund instead of dragging this on for over a month? ...I am still waiting to hear from Nicole Erickson or Jovan.

Jo
Review №21

Very slow... wrong order

Ta
Review №22

Always friendly

Le
Review №23

Great customer service.

Mi
Review №24

They suck, bad. Answer your phones morons. Called 42 times today, never an answer, at either Gallup location.

Je
Review №25

It was courteous and in time.

Su
Review №26

Please answer your business phone. Ive been calling because I was never returned my Drivers License after getting a new activation.

Ae
Review №27

Unhappy they never pick the phone up very bad service...

We
Review №28

Staff is not friendly and phone are not worth it the keep missing up on me

An
Review №29

Got help right away.

Ta
Review №30

Good help

Do
Review №31

Hate it to busy

Ch
Review №32

Employees here are great, you get treated like family, and they work hard & beyond to make sure every customer is satisfied. Keep up the good work guys! 👍🏼

Information
14 Photos
32 Comments
3.7 Rating
  • Address:822 US-491, Gallup, NM 87301, United States
  • Site:http://cellularoneonline.com/
  • Phone:+1 800-730-2351
Categories
  • Cell phone store
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:10AM–3PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
Similar organizations