user
Tractor Supply Co.
1308a Metro Ave, Gallup, NM 87301, United States
Appearance
Tractor Supply Co.
Comments
Kr
Review №1

I purchased a 30ton log splitter. The store associate inside Kayla was very helpful and nice. But when it came to the person that helped us load up outside he was very very unprofessional with a bad attitude problem which I didnt appreciate. Staff inside building were nice and helpful but the loader outside was a different story. Spending well over $2,000 and excited for my new log splitter I didnt appreciate how the loader helped us.

Ce
Review №2

I came quite a distance to Gallup and made it to this store at 8:25 pm. This site says this store is closed until 9:00pm. The doors were closed, locked. I could see people way in the back behind the back doors through the windows. I knocked and nobody was in the front but the register computer is on. I called the phone number listed on this site. 6 times. Nobody answered. Another vehicle was there too before me and asked me if they were open? I said no. Exact same reason as me, we got info off the site. As I was calling, they left. What is going on? Horse play in the back? Nobody was restocking. So I guess “milking” the clock? Maybe the correct closing time should be posted and updated.

ER
Review №3

Thank you for the professionalism. We has a lot of questions and we got answers.

Ma
Review №4

Nicest person in the building was the security guard. The older cashier who cashed us out has service that mirrored the MVD. She yelled after opening another lane, “NEEEEEXT!!!” When we got to her counter, no greeting and it felt like we inconvenienced her by making our purchased. My husband asked about additional sizes and inventory for an item we were buying. She ignored him and did not provide an answer. I politely asked again and she interrupted me rudely and said, “We don’t have any more, this is it.” If you don’t want to provide customer service work in a place where it is not required. Cashiers name began with an L.

Ar
Review №5

Got my pet stuff here, also horse feed.Got good deal on my items 😁

ra
Review №6

Terrible customer service. Asked two attendants for help and did not get any support. Got so fed up that I took my business elsewhere. Seems like employees don’t want or care to help and are getting away with it. Went elsewhere and were asked if we needed help 4 times! Was given very rude, unhelpful, and curt responses by worker named Holly. Customer service is especially important when buying feed, gardening products, and household products. If I didn’t need the help, I would’ve bought online.

Ti
Review №7

I like going to the trailer supply store for multiple reasons. Mostly to buy Dog and cat food in bulk, because the prices are so much better than say Wal-Mart or T&R. All of the employees typically know the store and the products they sell, meaning they know what items are good for what etc. The employees are helpful and knowledgeable. The store is usually clean and well stocked, but it does get packed really fast.

Bu
Review №8

Came in for a particular brand of Dog Food. The spot on the shelf was empty but there was a young male associate that quickly asked if I needed help. I asked about the food and he knew exactly what I was looking for and even went in back to find more. When he came out, he had the large bag of food I was looking for and even informed me that the packaging had changed but it was indeed the brand I wanted. On the way to the cashier, every associate that I passed asked me if I was finding everything okay and offered to help if I needed it. TOP NOTCH Customer Service! Keep up the Great Job team!

Ly
Review №9

Staff is very rude, my wife asked for a price check on an item at the register in the middle of the store. Guy (Didn’t get his name) in the middle Register told my wife “you can Get it check at the front register” and changed his mind like she was inconveniencing him. Then we went to the front register to check out and “HOLLY” who was working up front was the worst. We had asked her if she could check the price on a product since it was in the clearance section and she said “if it ain’t marked, it ain’t on sale.” Then we said ok well let’s see what price comes up and we asked again is it on clearance and what the price was then she points to her screen and says “look! If it doesn’t come up on sale, it ain’t on sale.” So we said ok we won’t take that item. Then she went on to say someone had put there and didn’t put it back and we told her there’s not just one but a few of them In there. Then she says “yeah people pick up boxes of them and leave them there and all over the store all the time.” But they’re clearly there on purpose and not in boxes. Most of the items that are in the clearance area aren’t marked at all!!!! At this point I tell my wife forget it and we aren’t going to be purchasing anything from here today. Then “Holly” comes around the register and TELLS us “leave the cart there so I can put your stuff back.” We told her this isn’t our stuff because we haven’t purchased it. Meanwhile, I’m trying to get my daughter out of the cart I tell her I’m going to move it right here which is by the turntable bagging area. While she’s trying to grab the cart like I’m going to run out of the store with it. CUSTOMER SERVICE SUCKS HERE!FORGET THIS PLACE AND SPEND YOUR HARD EARNED MONEY ELSEWHERE.Keep in mind we came here to avoid the line at Home Depot and also to support the smaller business but after this experience, I don’t mind waiting in line at Home Depot at all!

Ri
Review №10

I like coming to the store because the staff is very helpful the manager is super awesome and he works with you and hopes you get what you need. I buy my dog food here because I like the quality of the grain-free which is what I feed my dogs. I love the variety of foods that they have and I cant say enough about the staff they are awesome.

Mi
Review №11

Tractor Supply has the dog bones my dog loves. That makes me happy. Thanks TSC

19
Review №12

These guys have it all whatever you need most likely they have it from feed for horses chickens dogs to chainsaws what I liked most was that I can order online and have it delivered to the store no delivery charge this last time it did take them a while to locate my order but they were very kind and friendly.

Wa
Review №13

Asked for hog feed, was told they didn’t have any and haven’t had any for a week. Went to the bathroom and saw a whole pallet unopened just sitting there. Asked 3 different employees was was told the same thing.

Re
Review №14

This is a neat place to shop for a wide range of items. They dont always have what I need, but I enjoy looking around in the store when Im there.

Li
Review №15

All the people who work there are so kind. They are always so helpful!

Bo
Review №16

Its a good store for knick knacks n things some stores dont carry. Only problem I had was store closed earlier then time posted even for a Sunday.

Bl
Review №17

Can find most stuff needed and also the deals/sales are not so bad as well.

Na
Review №18

Very high quality products! Ive bought tools, dog crates and houses and always satisfied with my purchases. Also fencing material. Looking forward to purchasing more products.

Lu
Review №19

Good store havent been in the store to really look around to see what they have but next time I will check out the store might find something I want

Go
Review №20

I have been trying to special order a stock tank that other tractor supply stores told me they where not able to order. I called Darla and she was certain they should be able to. I live in Albuquerque so Darla then took the time to call the Albuquerque store closest to me and walk them through how to make the special order for me. She went above and beyond what I expected and made my day. You can bet shell give you the same great customer service if you go shop there!

Je
Review №21

Always have what Im looking for. Good prices and wide variety of stuff. Friendly people.

Cr
Review №22

They have great prices on good dog food and wild bird seed. Lots of vegetable seeds too. Quiet store. Not too busy. Friendly staff.

Ed
Review №23

Great sale prices and wide selection of goods, friendly and helpful staff.

an
Review №24

Service is good. Just need to increase their inventory. Running out of Gravy Train dry dog food.

Bu
Review №25

Tractorsupply the best place to buy Wrangler jeans.

He
Review №26

Leashed pets allowed. Great selection. Even got my gun safe here!

cr
Review №27

I like the store, because its clean and the employees are nice and helpful. Not to mention, they know their products.

La
Review №28

Very Good Workers, but need more STAFF WORKERS. At least 2 or 3 more staff workers. Helping CUSTOMERS is 💯%Good.

la
Review №29

Love this place, except dont sell orchard grass anymore

Ve
Review №30

Because they can do layaway for customers and they know customers service and they help you out a lot, and I appreciate what ther doing and God Bless them for ther hard work☺

Gi
Review №31

Excellent service, always greeted at the door, and normally find what I need on my own. The employees are helpful, willing to help anyway they can, and help find a product at other locations.

Gr
Review №32

Its is one of the four places I go to get what. I need

Er
Review №33

This was a nice place just in need of MORE friendly employees, THREE is NOT enough.

Ar
Review №34

Friendly store, alot of equipment

Sk
Review №35

Your staff and management are always great in all your products are to find

Ke
Review №36

Great service and knowledge sales reps.

Ra
Review №37

The staff are always helpful and very nice.

0
Review №38

I always Enjoy going into Tractor Suppy Co. They have the items we need. Great Customer Service. Check it out.

Le
Review №39

U guys have everything l need awesome place to shop . Thanks

Si
Review №40

Great & helpful people ....their stuff helped save my kittens life and that means alot💖💖💖

Ed
Review №41

They Were Very Friendly and Helpful,Love This Place. 👊👿🤘

Ma
Review №42

Good products. Good Service. Interesting franchise.

Wa
Review №43

Better than some stores not as good as others

Li
Review №44

Good prices on wild bird seed and Retriever dog food.

Ol
Review №45

Glad this place opened. Friendly staff. Knowledgeable. Great prices.

Jo
Review №46

Resouceful** Looking for Metal Pipe Stakes, pointed me to the vender/manufacturer. ( Four Corners Welding ) just 4 miles away!!

Gi
Review №47

Great place to go for your farm/ranch supplies.

Ha
Review №48

Very good customer service!

Fu
Review №49

Good place to shop and friendly staff.

Le
Review №50

Tractor supply is well stocked with items to repair most anything on a ranch property.

Da
Review №51

Good prices N everything u can find for livestock

Br
Review №52

Pretty much carry what I need.

Pr
Review №53

They have many of the things I use to help the stray animals that come by my home. They have a good price on the bentonite clay and diatomaceous earth blend. I recently used this to relieve a swollen foot that a dog had when he came by. I just made a clay mixture and was able to extract whatever was in there. Without these prices, I would not be able to help. Also, I used this mixture when my best friend got stung by a centipede. It was unbearable if she took her foot out of the clay mixture. It was weird that the same dog with the swollen foot showed up that night that my friend hurt her foot. Thank you tractor supply for providing excellent products at such affordable prices.

s
Review №54

Nice place to go for cat or dog needs .

Ni
Review №55

Always a great place to shop and get everything you might need for livestock or the family pets.

Pa
Review №56

Theres stores have almost everything you could need and their prices great.

Wa
Review №57

Its always great 2 stop in n visit 2 see all the new items coming out

Do
Review №58

That is my good place in Gallup tractor Supply

Da
Review №59

Very friendly and willing to help you find the items you need and want at attractive prices.

DW
Review №60

The people here are very knowledgable and helpful.

Al
Review №61

Looking for an Ax an found one whst i was looking for but its alright..reasonable price.

Fr
Review №62

Good selection of pet food, farming equipment, but friendlier, more knowledgeable staff of the products they offer, would help overall positive traffic flow (bring in returning and new customers).

A.
Review №63

Very respectful employees I highly recommend you shop there they have just about everything you need for do it yourself projects 👍👍👍👍👍

ke
Review №64

All kinds of good stuff. Great selection of pet food.

Sh
Review №65

Good price for dog food .... Seen awesome stuff .

Be
Review №66

Store is well laid out and carries a good variety of tools and supplies that you might not find in other stores.

lu
Review №67

Good sales on lawn and garden supplies.

Bi
Review №68

Great place for my tractor maintenence needs.

Sh
Review №69

Everyone in this store is super nice and helpful.

ji
Review №70

Love this place. They have just all the stuff no one else has.

Da
Review №71

Good prices, helpful staff. I could spend hours in this store!

J
Review №72

Friendly helpful staff lots of great stuff

Da
Review №73

Very nice selection but kind of high price

Ro
Review №74

A little short handed but excellent customer service.

Le
Review №75

Grat place everything you can think of boots too

Mr
Review №76

Good prices on fencing materials

We
Review №77

Went on Sunday manager and cashier was rude and very unprofessional.. Had to call Corp. Office. Mag. On duty threaten me that he was NOT helpful.

Ed
Review №78

Sales person Mike did an excellent job in helping me find what I neede

me
Review №79

Love going here for animal food. Staff is helpful and nice.

jo
Review №80

Its very quick n easy buying there

Co
Review №81

Has a good selection and has a military discount. Only for clothes though.

R
Review №82

Typical store for the heavy duty hardworken American.

Pr
Review №83

They hve supplies that you would need for yur farm, ranch, garden supplies/equipment even clothing at a reasonable price...

We
Review №84

Great place to buy treats and toys for your puppy!

T
Review №85

TSC good products and helpful staff

Do
Review №86

Fast courtesy service. Knew right where my item was located

Ma
Review №87

Dangerous place! Too many interesting things to buy.

Ca
Review №88

Can find most of your tractor needs. Feed and clothing store also.

Lo
Review №89

Thumbs Up to our Gallup store

Br
Review №90

Tractor Supply Co. was an immense store that helped customers with parts of mechanisms and various protection supplies.

So
Review №91

I loved the chickens and ducks so cute

Ma
Review №92

Friendly service and very helpful staff. I like going to this store because the staff are talkative and friendly from the manager to the cashier.

Mr
Review №93

Inexpensive products, but friendlier floor staff would be nice.

St
Review №94

Found everything I needed pretty quick and great prices also

Je
Review №95

It was good we enjoyed ...Thank you

Na
Review №96

Convenient for me, hour n half away...

Le
Review №97

Really helpful workers they had a smile.

Sa
Review №98

Good place for pet food at a reasonable price. Many other things to shop for, I could take all day in this store.

Ja
Review №99

Good store friendly workers

Ca
Review №100

Very helpful and awesome clerks

Information
19 Photos
100 Comments
4.3 Rating
  • Address:1308a Metro Ave, Gallup, NM 87301, United States
  • Site:https://tractorsupply.com/tsc/store_Gallup-NM-87301_1635
  • Phone:+1 505-863-4190
Categories
  • Hardware store
  • Animal feed store
  • Garden center
  • Home improvement store
  • Lawn mower store
  • Pet supply store
  • Propane supplier
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:9AM–7PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
Similar organizations