Everyone went above and beyond to help me today. Zack and Bobby in the service department were super awesome. Need a new car ? I recommend legacy in garden city Kansas 100 % . Thank you gentlemen for your help today.
Wonderful place to go purchase a vehicle. Josh helped me find the right jeep for me with NO pressure at all. Everyone there was very nice and helpful. The owner even explained and helped me get the best loan. I would definitely recommend a friend to buy here.
I can honestly say this was the best auto purchasing experience I have ever had. We pulled into the lot the salesman Tyson greeted us and was very friendly and helpful, shortly after the owner (Jason) came out and greeted us as well. Let us take the truck to grab lunch came back and they had numbers ready for us. We did not have to negotiate back and forth told them what we wanted to he around and he made it possible the first time so we did not have to waste time going back and forth. Jason and his wife Jennifer also presented us with an opportunity of a lifetime we purchased a vehicle and get a trip to Hawaii. Jennifer was very helpful in helping my Fiancée get all signed up and info for the trip. Over all the experience was great if I could rate them 10 stars I would, but for sure it is a solid 5.
The Family is back and Theyve brought customer service to the highest tier. I factory ordered My new Durango there and met the Owner, His two Sons and even His Wife. Isaac walked Me through the whole process and kept Me informed on status of My factory order. No games, no pressure. They accomodated Me and My schedule. I genuinely had a good time and I love My new Durango Citadel! They really stand out in stark contrast in a sea of mediocrity that is nearly everywhere else Ive experienced.
I had some maintenance done to my pickup and also out of town...they got me in right then...they all were super nice and accommodated me in a fast manner...I would strongly recommend their services. In my book they are top notch.
I take back what I said.... nothing but false promises from this place. Just double check your paperwork and don’t let them promise you anything!!
Legacy has changed their environment in an amazing way. There environment is welcoming, fun, friendly and just amazing to joke with everyone. My sales rep was Melany and she got me and my boyfriend into my dream car a 2017 Jeep Renegade. Kalen, Caleb and Issac are friendly and just great to joke with and they all care to get to know you as a person. Larry boost my confident and does not take a no for an answer from the bank. He gets you the best deal possible. I am so thankful for everything legacy has done for me. I am glad to have gotten my dream car from here! By the way Caleb sucks 😛❤️
For any first car buyers this is a great place to buy from. Kalen was patient and was great with showing me options and I did not feel pressured whatsoever. The experience was great!!
They dont vacuum my jeep that I ABSOLUTELY hate when they do service stuff and they had said they would that and my jeep DOESNT FIT A CAR SEAT OR have back vents and Im pregnant and need a different vehicle SAME monthly PAYMENTS NOT higher and I dont kbow what to do baby coming and I dont have a vehicle SAFE for my child so yeah O change stars when this issue gets resolved. But at least they air my tires when low... fml
Have called several times on several different days. Ask for parts get transferred and they never pick-up. Finally giving up and called lopp motors in dodge city. Try to keep it local and you get turned away.
Highly recommend Legacy Auto for your new or used vehicle purchase. Kalen Andersons welcoming, friendly, and helpful approach was greatly appreciated as we never felt rushed or pushed to make a decision.
Good people. I deal with Sean Sheets and he is a great guy to do business with
I shopped around at 6 Jeep dealerships via the web. Legacy offered me significantly more on my trade-in, and scored me a Gladiator with the exact options I wanted including a hard to find manual transmission. Very laid back atmosphere. Highly recommend.
What an amazing place to buy a vehicle from. Family owned, great people, patient and willing to do anything they can to make your experience great!!As I was walking in I met Zac in the parking lot, the thing I liked was he was not pushy, he was there to meet my needs. When setting down with Zac inside he was so easy to talk to, seemed like I had known him for years!! After test driving the vehicle, we went back inside to talk numbers with Zac and Caleb and they were amazing. They were patient with us, as I know I’m not the easiest person to deal with as I was a banker and a numbers girl! They made us feel at ease not rushing us, even though they were so busy. The one thing I would also like to note is that every single employee that walked by us introduce themselves and took the time to get to know us! It just felt like we were at a family event. This dealership is great, and is truly there for the customer! I highly recommend Zac as a salesman!!! Thanks again Legacy we will for sure be back!
Have had some issues with my purchase, but they really are good people tried to make most of them right.
I went walking and left driving. Thanks for all the hard workers and new management. And Melany will be happy to help. -Carla Toledo.
I had a 2005 Mini Cooper (that I absolutely loved) that our family was outgrowing and sadly was at the beginning stages of needing work that cost more than the car. I’ve been car shopping for a few months and thought about going out of town but saw a post by Chris Payne about a vehicle at Legacy. I went to see him and he showed me a couple of options after I told him what my budget was. Chris and the team there were so amazing and friendly! They were able to get me into something bigger with low miles and within my budget. They gave me a great deal on my Mini for trade in (more than I was expecting to get for her ha ha) and took really good care of me. I’m really glad I stayed local and I’ll definitely return to Legacy when I’m ready for an upgrade :) Thank you Chris!
Kalen AndersonLegacy AutoI was skeptical at 1st thought it would be the same old frustrating car buying experience but it turned out the exact opposite we are very pleased with the deal we received through Legacy Auto. Kalen Anderson is the man to ask for whenever your looking at going through Legacy Auto he will really put his neck out there to get you & your family into a safe reliable car with a very affordable monthly payment.
Cant go wrong with Legacy.
Called about a specific truck, was told I’d be assisted into another truck—only to be left waiting after 3 hard credit checks. No follow up.
Very frustrating told they do everything to complete the sale. No offer of rebates. No talk about help with price. Asked how much needed to make deal work. Told $8000.00. Paid that. Now another $7000.00 needed. Still nothing offered to help get this sale done.
We were very pleased with the service we received from Chris Payne. He was very professional and assisted us in finding the perfect vehicle we were looking for. He was patient and never forceful in us making our decision. I recommend this company hands down. Thanks Chris!
Best treats in town.
Very nice people, they are definitely one of the best in US!💯🥇
Chris helped us find the perfect car for our family! He helped us secure financing, and even helped get us our car by meeting us out of state! Talk about superior service! He went above and beyond to make sure we had the perfect car, with the perfect financing and even helped deliver it to us. I highly recommend Legacy and Chris for your future car needs!
Weve never had an experience like this, Ive never had a dealership fight so hard for us on getting a truck. They have fought so hard for us. Will be coming back for second vehicle.
Every time I have went there have have tried to scam me
I have known Kent for many years. He has always treated my family with the utmost respect and treated my family and I like his own. I dont have the right words to express my appreciation and gratitude for him. Ive had the pleasure of working with Kent on 2 different vehicles. It was the best experience Ive had . His attentiveness to our needs and making sure he helped us get what we needed. Exceptional. Great man!!!
They were very nice and helpful! They worked with us getting a truck in a timely manner. Very personable and worked hard for us! We have bought many cars and this experience was amazing and felt like we were buying from friends and they treated us very well, not just a check marked sell and move on! Thank you very much
I loved my experience at Legacy. They made the whole process from start to finish easy, espically the financing. This is the third vehicle I have bought from them, I have never had a problem.I look forward to getting my new vehicle serviced there, like I do all my vehicles.And just to add a little extra personal touch they sent me cookies and a mug as a thank you. Its nice to be appreciated.
The employees of Legacy have always been extremely kind and helpful to me! Their positive attitudes, willingness to answer all my questions, and transparency has earned my respect and utmost trust for the company! I also love the small family atmosphere! I would highly recommend Legacy to anyone looking for a vehicle! Call Kent Williams or any of the friendly staff!
Best automotive buying experience ever!! I purchase a different vehicle every 2-3 years and of all the experiences this has been the best. I have had some horror stories in the past. The owner, Jennifer, personally greeted me even. My sales person asked what I needed in a vehicle. The sales manager gave me information to compare. They are honest and upfront. They never pushed me.I love my new car. I cant stop raving about them. I am happy to be their new walking billboard!
Great dealership! I bought from here before I worked here and had a great experience. They were able to get me the Jeep I wanted at the price I wanted.
I HAD SUCH A GREAT experience purchasing a car from Storm Denison at Legacy!He was super patient with me, made sure to keep following up and work with me on what car my heart really desired! We finally found the one and the process was so smooth, no bumps and he is such a nice guy to work with!!I was treated with respect by all the employees and was not rushed ONCE!Def recommend Legacy & working with Storm!
I have never done business with Legacy Auto, however I have done buisness with Kent Williams. We were never treated with anything other then respect, courtesy and professionalism. Kent is knowledgeable in his field and genuinely cares about his customers. I would recommend Kents services over and over again. Thanks for making our past experiences easy and simplex.
Jacob is a knowledgeable and excellent salesman who makes the car buying experience truly exceptional, I’d never trust anyone else with a vehicle purchases again. He was very welcoming and my aunt is very satisfied with her new vehicle. Thank you legacy!
Jaime R. is the epitome of what a salesman should be. He is committed to the sale while keeping the customer in mind, rest assured he won’t pressure you into purchasing. Instead he continuously advocates to get you the best price possible. Legacy should be very proud to have him on their staff.
Talking to Cody about the trucks I possibly wanted he was very knowledgeable about them! Very professional, made me feel like i wasn’t a paycheck to him. He wanted me to be happy with my choice. Would definitely recommend anyone looking to buy a vehicle go to him.
I bought a 2017 2500 with the help of Melanie with a Y and Caleb, great help!
Great dealership with an even better customer service! Looking for a new vehicle is Stressful and intimidating. But I was greeted By a man named Jaime and was given the best service! He was very understanding and went that extra mile regardless of how picky I turned out to be. Nothing but polite and understanding. Highly recommend him for anyone looking for a new vehicle and the best deals!
This was my 2nd time buying a vehicle from a dealership and as nervous as I was Jaime’s helpfulness and him genuinely caring for what I was looking for put me at ease. Was nothing but polite and respectful and very very patient. Felt like I’ve known the man forever. Would definitely come back here again and not only that I would ask for JAIME!
I have worked with Kent several times. He is always professional, knows the vehicles he sells and helps make it an stress free experience. I highly recommend him for purchasing your next vehicle!
Nice but a true car dealership lot of bull up front
So i took my 2017 charger to legacy to try to get it fixed THREE times.. every time they told me something different.. the last time i wanted to take my car back i called them to tell them my car was NOT fixed and while i was talking they decided to hang up on me... well i called the next day and they finally got my car in AGAIN and the last time they finally told me my car was doing what it was doing because of my tires and rims were too big.. i was confused as i had the same car before this car with these same rims, and never did i ever have that problem.. and not only that but my rims had been on my new car for over 5 months already so i didn’t understand how all of a sudden my rims were the problem.. i have already dealt with legacy before and i know from past experience how they areeee so i had already called other places before even going to them to begin with but since my car is still under factory warranty, i had to go here.. even dealerships i called before going here recommended me to go to dodge city or anywhere beside legacy! imagine that... well anyway today i decided to call lewis!!!! lewis motors, they got my car in right away same day not even 30 minutes after i called them my car was getting checked out, and not even an hour after that, they called me to tell me something is definitely wrong with my car and since they know legacy pretty much ain’t no good, they’re getting my car sent over to hays to get it fixed and to top it off getting me a rental car while my car is away! point of story, never going to legacy again!
Most Incompetent people I ever dealt with. Their customer service is the worst I have ever dealt with. I personally would never buy a Dodge. The receptionist was the only person that had a personality, the rest were rude and couldnt care less about our situation. Because we didnt purchase the vehicle from them, all they wanted was it off of their lot.
If your looking for a vehicle this is the place to come to. They have a large inventory so I’m sure you’ll find what you want. I was helped by Jamie Rodriguez and he was very professional, kind, energetic. He will do what he needs to do to make sure you leave happy and with the vehicle you want I recommend speaking with him when shopping for a new vehicle
Great experience with legacy! Everyone was super friendly. Totally recommend talking to Kalen Anderson, great guy makes sure he gets you a deal with out breaking the bank!
I highly recommend Chris Payne when you come buy from Legacy. He is incredibly knowledgeable and seeks to benefit the customer in every way.
Buying a new vehicle is always stressful to me and although I didnt find the one I wanted this trip I have to give a shout out to Cody (I believe his last name was Levins). He was very sweet and so helpful. Hes promised to keep an eye out for the car Im looking for and give me a call. Its hard to find that kind of customer service these days. Fabulous effort young man!!
Kent Williams is an excellent salesperson. He has helped several of my family members and I to find vehicles that we have been happy to own. I definitely recommend talking to Kent if you are looking for any vehicle! Thanks Kent!
Get everything in writing if you buy here before you buy. Be specific because they may forget what they said
Great experience, great management overall the best Sales Professional I have ever met. Jaime was the most easiest person to work with and made the whole thing worth it! Go Legacy!
Jaime Rodriguez had the best customer service. If you’re trying to buy a vehicle without feeling hassled or bullied, go see him! He’s very informative, understanding and will go the extra mile to get you what you need. Will be a forever customer to Legacy Chrysler Dodge Jeep!
When these guys have a huge sale and you see that big red tent outside, you better go! This is my second vehicle purchased from legacy. (Both times during their huge sales event) They beef up their staff during these sales events so there is no waiting in line to speak to a sales person. They offer a great selection on vehicles, give above average value on trade ins, and will fight like hell to give you the best financing available. Special thanks to Alabama Mike, Storm, and Abigail for making my transaction a smooth one. I appreciate all of you!
When I say go see Jaime from Legacy I mean literally go look for him, not to sell you a vehicle but to help you get a vehicle you may even need. It was insane how many people and dealerships did not want to help me out when I mention my credit. Jaime Rodd from Facebook is who I reached out to when no else tried. He listened and gave me the best options to get the right vehicle. His relaxed approach yet with his professionalism made finding the right vehicle stress free and important. Go see Jaime if not your truly missing out!
I purchased my first truck here! I love it! I will say they will not move at all on their price even if they are 2000-3000 over book value. They claim they have control over the market so they have control over the price. If you are looking to negotiate or get an honest fair price dont waste your time on Cargurus and or on NADA/Kelly Blue Book before coming here they will not budge at all (old school sales). HOWEVER they do have very unique selections and very nice options for vehicles only wish they would lose the scripted old school attitude of doing things. There is a new generation of consumers that want transparency and authenticity. Also they advertise being a family owned business but it is not family operated, any business can quote their business is family owned so, whats the big deal?
We told Vincente what we were looking for, a used car for Bob to commute 120 miles per day 4 days a week. He listened closely and had us drive a couple cars. The last one was a perfect fit for Bob and his needs. Good mpg and low mileage. They worked really hard to get us the payment we needed. It was a team effort. We are very thankful for our great new to us car! If you are shopping, stop in to Legacy.
Car buying made easy by Jaime Rodriguez. Thank you for making my wife and I feel comfortable and valued. Very attentive, and genuine answers to all of our questions. Thank you! Thank you! Thank you!
Jaime helped get me into a brand new Jeep! The experience was amazing. Will definitely be back for my next vehicle! I would recommend legacy to everyone thank you!!
Go and visit Cody Levens! Very professional attitude, very friendly and easy to get along with, and treats you with the utmost respect. Has an awesome beard and dresses incredibly dapper. All around great experience!
Was so close to purchasing a charger from there, but the whole feeling was wrong. So I ended up not signing and about a min later comes a fat guy offering me first 3k to take the car, then after I denied he offered my 5k. These guys are just money hungry. They know they can get away with it, when they get someone to sign for a car that doesn’t even live in that county. Plus after seeing that they have bad customer service, after a purchase! Makes me relieved that I turned the offer. Look around before you buy people and read reviews!!!
Great people! Anyone of the employees are always very nice and ready to assist you!
Kent made selling my car quick and easy. Always friendly and someone you can count on! Highly recommended!
Sean S. was great had fun excellent service from all the team.
I just want to thank Jason and his team for helping me buy my first car! They walked me through the entire process and explained all the terms and jargon that I was unfamiliar with. They were transparent from the beginning and their customer service is above par! They are honest about their business and you can tell they love what they do. They are committed to their customers and to delivering personalized service. They didnt try to sell me any old car when I told them I wouldnt budge on certain features; they understood and were able to help me find something better than I had originally thought I wanted. They gave me price advice, they stayed late to meet me after I got off work, and they even went as far as personally dropping off my car at work so that I would be sure to have a ride. That is one of the best things about shopping with this local company - they are neighbors. They are friendly, professional, and knowledgeable. I love my new car, their service team and their warranty promises. I will definitely be back to buy all my future cars from Legacy!
Great dealership, with great costumer service! A guy named Jaime was very helpful and very Patient and not to pushy! Felt very welcomed at this dealership👍🏼
Do not recommend at all. Took my Jeep there because the ignition switch had no resistance and would not turn on. They ended up saying the whole steering column needing to be replaced so I gave the green light. They replaced my old steering column with an old one. The steering wheel it came with was extremely dirty and torn up. After that, my car still didn’t turn on so I ended up taking it somewhere else but ended up paying $500+ for nothing...
Bought a car from here three days ago. The power steering went out. They were kind enough to inform me it would cost my over one hundred to hook up their diagnostic machine. And if it is the power steering it would cost me 1900 to get it fixed. Nice to your face til they get your money. Do not buy a lemon from this place.
If youre looking for a great deal and outstanding customer service, look no further! Go see Cody Levens! He is an awesome salesman! There was no pressure into my decision and he answered all my questions.
Great experience here very friendly dealt with Kent Williams very knowledgeable friendly did anything he could do to find me the best deal I could get highly recommend dealing with him great guy
Bought a 2015 GMC Sierra had it for 3 days before it went out on me, and they couldnt even come and pick it up for us, We had to get it towed ourselves to the dealership and still they want to charge us to get it fixed. I do not recommend anyone to go through this dealer, they were super nice to us up until our vehicle broke down within the 3 days we bought it. I had stopped to put gas in my new vehicle and once it was filled all the way with gas, the truck would not start, I tried to get it to start and was told by the dealership this is why its broke was from me running out of fuel when I didnt run out completely for one and two because I tried to start it up multiple times. Not good. :( FYI We did not do any damage to this truck or wreck this truck Like we said this truck was only driven for 3 days before it broke down on us after we bought it.
Just bought another pickup from Legacy....Storm and his team make the process easy and fast. Always a pleasure to deal with these folks...give them a try next time youre shopping for a quality vehicle!!!
Great place to buy a vehicle! Family owned and operated, small town feel, attention to detail. Won’t buy anywhere else!
I bought my first car from Legacy on Thursday. I thought it was going to be extremely difficult to do so with no credit and no co-signer but Jamie Rodriguez made it extremely easy. The first time buyers program is amazing and I suspect I’ll be back there to get my next car as well.
If youre looking to buy, Id definitely recommend working with kalen. Easy to work with, will try his hardest to get you in to what youre looking for
Great customer service! Jaime R. was very helpful in answering all my questions! Totally recommend him when getting a vehicle. He goes above and beyond in getting you approved!!!
When you walk in this dealership, you feel like a member of the family. Hard to find companies that still hang on to good values - rest assured this is one of the ones remaining. Id recommend this store to my friends and family.
Jaime did a great job answering questions with a great attitude and Jerry was pleasant to work with also. Would recommend this place to get a fun Jeep Renegade :)
Jaime made looking for a new car very easy, he was very helpful and polite. Best service I’ve ever gotten at a car dealership before.
Love my new to me truck! Thank you Melany and Jaime! I cant believe it is a 2013 so clean and runs like new.
Jaime was the associate that helped me and he was amazing! He listened to what I was looking for and was very knowledgeable and went the extra mile to find a good fit for me.
This was the greatest place that I have ever purchased a vehicle. Everyone from the salesperson to finance to service were so involved and helpful to me. I would recommend them to anyone! All my family and friends will be purchasing from them in the future! Thank you Legacy!!
Sales & Service is great
Jaime Rodd really helped me out! I couldn’t find a car available for me but he still tried finding availabilities for me. He went above my expectations as a young man and was very respectful!
Jaime Rodriguez was the one who helped me out, he was informative, very respectful, knew what he was talking about when questioned about vehicles. If youre ever looking for another vehicle to buy I recommend Legacy and ask to speak with Jaime you wont be disappointed!
Jaime is a great salesman. Very knowledgeable. Definitely coming back to buy from him again.
I really enjoy doing business here. Everyone treats you like family, and they make sure you get a great deal. Would def recommend.
Jaime Rodriguez thank you so much for getting me into my new car! I really appreciate the work you out into helping me out!
Great people and great service!! Jamie Rodd. He was so kind and professional. Assisted with everything. Great guy!! Awesome service from him!
I recently stopped in and was quite impressed by Jaime, he was extremely professional, easy to talk to and didnt pressure me into anything i didnt want. I will definitely become a repeat customer when the time comes thanks to the effort that he put in!
Cody is not your regular pushy salesman, very professional. Definitely will buy here again!!
Wonderful experience with this dealership. Sales Rep Jaime will get you exactly what you are asking for! Recommend to all
Jaime was awesome! If your not getting your car from him your missing out hands down the best!
I really recommend you too talk to Jaime Rodriguez if your looking to buy a new car hes really nice and can help you find the car your looking for.
Great experience Cody Levens was very polite and professional. I will definitely be buying another vehicle from legacy
Definitely go in and talk with Cody Levens! Hes very professional, yet easy going, no pressure, and all around great to work with when it comes to getting a new car.
Loved the time I spent and car buying experience with a great salesman Jaime. 5 stars to Legacy!
Jaime Rodriguez was very helpful and informative and very easy to work with. Legacy is very lucky to have such a great salesman on their team.
Best car, service and purchase experience. Perfect sales guy Jaime Rodd and the management to on educating me on my first and exciting car!!!!
Very friendly man that cares about the community, great customer service and just a great man! One time i was at a bar and some man started harrasing me and tried to start a fight with me but Kent was at the table over and he ripped off his clothing to reveal that he had I read ghee and stepped in to stip the fight. The drunk guy tried to punch kent but he gave him a Shoryuken and knocked him out with ease. Would recommend his services any day of the week.