Am
American Transmission
31749 Ford Rd, Garden City, MI 48135, United States
Comments
Js
Review №1

Company does great work and is easy to work with, they like all other companies have had some issues finding employees however the ones they do have are quality.

st
Review №2

Donnie and Keith go ABOVE and beyond. Definitely love this place

Ka
Review №3

I took my car up there and needed a new trans. Cost $3000. Since then, its been back to that ship 4, going on 5 times in a month! Trans fluid continues to leak. They say its fixed and it never is. So very tired of this.

Mo
Review №4

Don’t wast your time and your money with this guy he will steal your money

Ch
Review №5

USA Transmission is 100% a shop you can TRUST is very hard to find now a days, thats honest and wont try to tell you something is bad when its not. Just to make a buck.Transmission repairs or rebuilds can be expensive but need to be done at times. No one needs added or hidden cost. You wont get that here.I dont write reviews unless, the customer service or product is well worth it. USA transmission is well worth it!You can TRUST theyre diagnosis and they wont try to be dishonest and greedy. Im so happy with my experience on rebuilding my 02 explorer transmission. I will not ever go anywhere else or recommend anyone to a transmission shop accept USA transmission.Thanks Donnie

El
Review №6

“I recently bought a Dodge Journey “As-Is” from a well known used car Dealer that I choose not to name, 24hrs after the purchase of the vehicle the transmission would not shift from 1st gear, after notifying the Dealer of this lemon, I contacted American Transmission and they were on it, they made my vehicle priority and replaced the parts needed to make the vehicle run like new again and gave a warranty on their work! Thanks Donnie and Rachel for your customer service and timeliness. You saved the day! I will recommend you to friends and family anytime.”

Ab
Review №7

Donny was great, they transferred my car from another shop which said I needed $4,000 for a new trans, but Donny was able to fix the existing transmission for less than half the price! Willing to work with you to get you back on the road. Superb! I wont hesitate to come back again.

Ha
Review №8

Don’t waste your time and your money with this guy he told me he will do a rebuild for my transmission because he can’t find a new one I trust him and I agree he said he fixed it I took it home an I found out it still give me the same issue I called him he said “don’t call me again”If he said that he didn’t find a new one take your vehicle to another shop don’t waste your money

B
Review №9

Horrible place I do not recommend

Ev
Review №10

Great experience with American Transmission. They fixed my transmission super quick and at a great price! Thank you to the American Transmission team.

Re
Review №11

Hi. I took my vehicle to American Transmission in Garden City, Mi and I WOULD DEFINITELY RECOMMEND THIS PLACE TO EVERYONE. Both Donny and Rachel were GREAT, VERY KNOWLEDGEABLE ABOUT MY “CLOSED TRANSMISSION”....... ”AND “, REFRESHINGLY FUN AND PROFESSIONAL. Thank you Donny and Rachel....YOU REALLY HAVE OUTSTANDING CUSTOMER SERVICE. Be Blessed 😉🙏!

So
Review №12

I got my transmission fixed here and they did a GREAT job. I highly recommend going here! Its running like new again with no problems.

Da
Review №13

So I have got my Blazer back now for about a week now. I had a transmission rebuilt and control arms fixed. I did some research before I even started fixing it. American Transmission kept coming up. I have heard from a few people about this shop and good experiences they have had. So I decided to take it here. I am glad I did. Not only where they very helpful and offering to come pick my vehicle up but they made sure I understood everything that needed to be fixed. They make sure I was kept up to date on the progress of my car and how long it would take. They took car of me. You know you always think transmissions shops are out to get you. This one will not. The prices were very reasonable, there is even a coupon online. The new management was professional and made sure I knew what I was getting into. The mechanics was awesome. Not only did they go that extra mile and fixed my exhaust leaked. He made sure that my car was back to 100% before giving it back to me. They showed me the old parts and how bad they were. They even told me what to look out for in the future. I have already told a few people about how good this place is. Definitely going back here if I need anything else done. A+ in my book.

El
Review №14

Great place. highly recommended. Donnie did a great job fixing my transmission. He did some extra work at n/c so my car would be safe to drive. He fixed my car quickly and efficiently. Thanks Donnie

Ma
Review №15

Very good they were very polite and nice

Jo
Review №16

Amazing experience! They were fast and professional. Really took good care of my car. And reasonably priced! Couldnt be more satisfied with the service! Go see Donny! He will definitely take care of your transmission needs!

Ra
Review №17

This place is awesome . Donnie is very helpful and knowledgeable. They repaired the transmission on my dodge ram fast and at great price. Highly recommended.

An
Review №18

I was very impressed with the customer service I received. The manger is very knowledgeable and my truck was done quickly. I’d definitely recommend my family and friend use this company.

Je
Review №19

I dont review places all that much, but I have to give some major props to Donnie and his staff, my transmission was shot and leaking horribly. I was able to get towed to American Transmission where Donnie was not only able to get to it right away, but he also kept me in the loop the whole time. Donnie was very knowledgeable, hilarious, and was willing to work with us on the price. Keep up the good work!

Li
Review №20

I called and spoke to Donny. He was awesone.... Great experience. Thank you American Transmission.

An
Review №21

I was impressed with the phenomenal service. My truck was finished quickly and the price was competitive. I’d recommend this place to my family and friends!

Ra
Review №22

Donnie and his team did an amazing on my truck. It was quality work and done in a timely fashion. Thanks so much.

Ke
Review №23

Great local business that is taking care of customers with an old-fashioned touch of trust. Good communication on timing expectations -and stuck to the quote for the work provided. If I need trans work in the future, I plan to bring it here.

Ji
Review №24

Clutch went completely out while I was on a road trip hundreds of miles from home. I needed a quick, good repair. American Transmission came through for me 100%. They were reccomended by a mechanic who works for a different outfit which I took as a good sign. Called American Transmission and they quoted a fair price, offered to help arrange a tow and the next day had my car back on the road with a brand new clutch. Couldnt ask for better service.

Ti
Review №25

Between Gail and P.J they are two of the best folks Ive met in the service industry. Within two days they had my Ram with a extremely rare transmission back on the the road. At the drop of the hat they always answered their phones were helpful and courteous. Most of all Gail did everything in her power to have my truck back on the road so i could attend my salmon fishing trip. Im personally in the heavy truck business at a dealer and she surpassed my expectations. Honestly way better than any dealer could. I will forever recommend American Transmission.

M.
Review №26

Didnt do business but was very str8 forward and honest. Would do business in the future

jo
Review №27

Good place and reasonable

Ja
Review №28

Helped swapping out a rear drive shaft on my car for a great price.

Ch
Review №29

I love American transmission in Garden city.. Donnie is the best, He diagnosed my trans and fixed it in 3 days... & it was the best price n town...

Er
Review №30

Excellent service.was very thorough and patient. Would recommend to anyone looking for a great client care.

Kr
Review №31

This is Damon I was unable to sign in under my account so Im under my wifes account, I went to AMERICAN TRANSMISSION in Garden City for a transmission issue, I first encountered Rachell who greeted me and was very very courteous, she got her worker Paul who quickly diagnosed the problem, turns out I needed a bushing underneath my truck, simple fix, Gail the owner showed up and was super sweet. All in all my experience was super cool, I would definitely recommend taking your vehicle to America Transmission if you have any issues,

wi
Review №32

On October 14th I had my car towed to American Transmissions, my transmission was out. They paid for the tow bill because they fixed my transmission and the tow bill was included. They were very informative, took very good care of me and my 2010 Ford Focus. They did a wonderful job, kept me informed, and I got a warranty of 12/12. I would send all my family and friends to this location and if I ever have a problem I will be back!

Em
Review №33

We had to have a new transmission put in a 98 Pontiac Bonneville supercharged. They did a great job, with the exceptions of the time that it took to get it done. But the owner was even nice enough to get us a rental while we were waiting on our car. They always answered my calls and let me know what was going on and the job took a little longer because they made sure to put the Best Transmission that they could in our car. 👍

Ke
Review №34

Took my Chevy Impala here recently and had work done. They did a good job on my transmission.Very nice people and was willing to work with me to get the work done which I was very grateful for. Thanks

Ka
Review №35

If I could give them a 0 I would. This place is terrible. They were supposed to have the job done, on the transmission of my moms car, in two days but they had it from 12/8/2017 to 12/22/2017. My mom paid them $3,059 to fix it, but she got it back two weeks later because it had a shudder in the transmission. So she took it back on 12/27/2017 got it back on 12/29/2017 and they put fluid in it and told her to drive it around, but the shudder never went away. We took it back and Gail said she would replace it because it was A Faulty Trans. After two more weeks of constantly calling, my mom finally got to drop it back off on 1/24/2018 and today is 2/5/2018 and my mom still does not have her truck back. Gail has not been answering my moms calls and has been giving my mom the run around ever since we dropped it off. Saying that she will replace it, then it was going to be rebuilt, then the computer inside the trans was bad and that my mom now has to pay $674 for it when it was their screw up. Gail is having Dave the mechanic call my mom instead of calling herself and is now trying to split the cost, my mom told Dave to tell Gail if she does not have my moms truck ready by 2/7/2018 that my mom will be taking Gail to court and going through the BBB.

Da
Review №36

Very pleased with the customer service! They did not try to sell me something I didnt need. I would definitely recommend this place!

Br
Review №37

Took my 95 Chevy Camaro down to them after the trans began to slip in and out of second gear. They were super competitive on the pricing and beat all the other local shops. The rebuild took two days and my car drives flawlessly now. Its been 4 months and I havent had a single issue. Quality work at a quality shop. I would definitely recommend them.

R
Review №38

Donnie did an amazing job on my truck. Thank you for making sure I can make it on my vacation.

Jo
Review №39

Great Service, all around great experience, quick service, and great prices. Definitely recommend going back

Ma
Review №40

Picked up my car today. Very friendly service and they fixed my car quickly. I strongly recommend going to see Donny at A.T.

Ju
Review №41

They messed my transmission and cause my starter piece to break off into my transmission now I may need another transmission.

Jo
Review №42

I recently had my Chevy 2500 transmission and transfercase rebuilt by these guys because I worked in the automotive industry for 25 years and recently retired I am Master Certified, I worked on everything except rebuilding transmissions. I have even sent customers of my own to them over the years because of their reputation and never did I receive any bad remarks. These guy impressed me with their patients and outstanding customer service I spent 3400 dollars with them in February saving 480 dollars and received a 2 year extended warranty as appreciation for sending them so much work over the years. Ask for chris he made sure that I received the best customer service possible and helped me save so much money I would reccomend these guys to everyone including family and friends.

Ch
Review №43

Did a great job for my friend and gave a great deal..

Ga
Review №44

Donnie took good care of repairing my car and at a good price. Thanks again Gary

Br
Review №45

Great service, would recommend to anybody

gt
Review №46

Great place to get your trans done, car runs good again

Ch
Review №47

Took car in for service. Got it back 3 weeks later everything from my car was taken. Even the change out of my ashtray. I think the little guy with the tattoos and long hair was the guy that stole my stuff.

da
Review №48

These guys does great work I brought two of my tow trucks here completely satisfied he even came out on a Sunday to diagnosis the truck for me Donnie is a good guy

Ge
Review №49

They need more shops like this that take pride in their work, and go the extra mile to make sure you are taken care of. If u want good service this is your place

He
Review №50

They didnt fix the problem had the car for 3 weeks and over charged me. She told me to rebuild the transmission it wouldnt over 2,400 and they did. I would definitely not rebuild the transmission they just want to charge you more.

kr
Review №51

Go somewhere else! These guys charged me $3k for a transmission, then 6 months later, my car is leaking trans fluid (which it wasnt before) from 2 different places and they refuse to fix it because they claim it wasnt leaking then and we didnt touch that area. Horrible service. They claim theyll fix any problems for free but wont come clean and acknowledge when they did a shorty job, but theyll be quick to quote you another $800 to fix those problems!

Da
Review №52

BUYER BEWARE !!!!!Dont Go There. They Said They Rebuilt My Transmission In My Car, & They Lied Never Did.I Picked Up My Car & Trans Felt Funny When I Left. Turned Around And Went Back & I Was Told To Drive It That The Unit Needs To Be Broke In.Well BS I Never Made It Home, Had To Call A Wrecker. Called Them Back As It Broke & They Didnt Answer Phone.I Took To Another Trans Shop & They Told Me Trans Was Never Rebuilt, They Installed A Junk Yard Unit.How We Know That Is Because It Had Yellow Paint Markings On The Exterior Of The Trans, & Oddly Enough, The Initials Of The Salvage Yard Were On It. So I Called Yard & They Said YES American Transmission Bought This Trans From Them.I Asked The Mileage & Was Told It Had 80,000 Miles On it.WHAT A RIP OFF. (CROOKS)I Called Visa & Stopped Payment.So I Paid $2200 For A Junk Yard Trans That Never Made It Home.

ra
Review №53

Never again will i go here, took my car in for a repair that was suppose to take 2 days ended up being 3+ weeks. they fried my electrical system and and some other thing. I Liked Sue alot she needs to get new workers because her mechanics are making her look bad… never again

Fo
Review №54

Scam artist. Took our car there for diagnosis on the brakes sticking and smoking. They wanted to charge us over $800 to replace the whole braking system on only the rear brakes and then suggested that we should drop the transmission for whatever reason I dont know, so they could check it out. We never even mentioned anything being wrong with the transmission it was fine as far as we knew. And still is. When we decided to decline their service the woman who works the reception desk seemed a little peeved at us for declining and frowned at us as we left. Believe the reviews. Avoid at all costs.

Da
Review №55

Very friendly service good place for any car

Ja
Review №56

Judging by the fake reviews, I wont be using this shop and I live in Westland. Better learn how to do your own work thats what youtube is for, and save a headache dealing with scammers and kids that dont know how to fix vehicles anymore. These side of the road Westland and Wayne MI shops do nothing but take your money and mostly employ people from other countries.

Mi
Review №57

Donnie is the man he took good care of me got me in and out the same day the experience what great.

Br
Review №58

Great service laid back environment only tras shop Ill deal with Ive had 4 trucks repaired there and have not had 1 complaint

Ga
Review №59

This by far is the worst shop I have ever been to in my life. Not even sure if they should be able to call there selves a car shop. They have had my car for over 2 weeks now and are still not done with it. On tuesday March the 24th of 2015 I contacted them to get an update on my vehicle because nobody from this place of so called business had the common courtesy to call me and inform me of what is going on at all. At this point they had my vehicle for 11 days and they stated and I quote that they had no idea what was wrong with my car and did not know how long it was going to be before I got it back. Than another guy from one of the other locations came in there because of the chaos I suppose and stated that my car was top priority and gave me his word that it would be done in 2 days. Still no calls back to me or my wife to let me know the progress of my vehicle. I have put over 800 dollars in car rental fees at this point. Went up there today and Sue the manager of this location was very smug and never the less extremely rude stated that my car would not be done until Tuesday March the 31st. Than I stated that I work 45 minutes away and have to have a car for work and my two children. She said that she would flip the bill from now until Tuesday for the rental. At this point I am already out over 800 dollars whats the point. Than she has the audacity to say that she will not insure the rental vehicle. Seriously I would rather hire a dog to fix my vehicle next time. Worst piece of garbage shop I have ever been to and will never I repeat never go back there again. Forgot to mention they already had my vehicle before and it is under warranty supposedly getting fixed. What are they fixing I do not know still to this day

De
Review №60

I hate that i had to give them 1 star this place doesnt deserve any 🌟 by far the worst place ever im letting everyone i know do not go there they are a complete rip off took my truck in for transmission a few months later i needed a new transmission i took it to a real professional and was told that whoever did ur transmission did a horrible job!!! Took my money and screwed me over! Never again

Gl
Review №61

Owner Very helpful, competitive pricing, quick service

Ma
Review №62

Super service at a great price!

Da
Review №63

This by far the worst transmission I have ever even heard!!! They nothing but scammers, BULLSHITTERS, and thieves!!! DO NOT TAKE YOUR VEHICLES here !! Im trying to warn you before you make the same mistake I, and countless others have made !!!!!

Br
Review №64

I i had a great experience with American transmission they did one hell of a job and very proffesional

Jo
Review №65

Stand behind their work 100 percent.

Wi
Review №66

This shop is terrible they had my car for 8 months with in the last year, the state of Michigan had to get involved and made them pay me my 4000 dollars back on 9/1/15. They cant fix car and act like its your fault.

Ja
Review №67

I brought my truck up to american trans cause i had a loud noise undeneath my truck they knew right away whats wrong with it they got it done fast and a reasonable price i will definitely bring my truck back there

Jo
Review №68

These people did a good job for me thank you so much!!!!!!

La
Review №69

They have had my car since 11/28/15 today is 12/23/15 and I still dont have my car I keep getting the run around not professional at all. I will not ever recommend this company to anybody.

ta
Review №70

THIS IS THE WORST COMPANY EVER I GOT MY TRANSMIGRATION FIXN ON GRATIOT AND THE MAN MIKE IS ONE OF THE OWNER WHO QUOTE ME A PRICE, BUT WHEN I BROUGHT MY CAR IN THEY CHANGED THE PRICE. I SPENT $3,000. THEY ARE A JOKE, NOT TO MENTION MY HORN DONT WORK, AND IT WAS WORKING BEFORE I TOOK MY CAR THERE. THEY ARE VERY RUDE ALL OF THEM!!!!

St
Review №71

Haha my window got busted out and my key came up missing.. after i was pissed off for them scaming my g/f on a simple transmission fluid change.. telling her they found metal shavings in the fluid and it needed to be rebuilt it wasnt even shifting bad we just got the car and was changing all the fluids fresh. When i get home i ask her where the car was she said it needed a new transmission!!! Thats what they told her.... so i told them to stop the work and i would tow it to another shop they blew out my window and lost my key!!! Btw it only needed a new trans mount cost me like 600 to have it put back in...

Lo
Review №72

Brought the JEEP to the shop they very quick and very reasonable priced did whole rebuild and did it in good time I bring all my vehicles here and will continue to do so

Ia
Review №73

Dont take your vehicle to American transmissions they will screw your car up and not stand by their warranty all I can say until court just want to warn people

Bu
Review №74

Donnie is by far the best

ha
Review №75

Wow if there was less then 1 star ill chose it, i dont know where to start, should i start with my car been in there in there shop for 4 weeks when they said 3 to 5 days, or the price, lol everytime i call they change the price, last, service was unreal and so the work, i have now more problems then before i brought it to them.there unprofessional at all u dont believe me plz go try them.ill never ever do service wit them.omg unreal and for the son kennedy Orlando ur like ur dad and ir workers nothing but crooks .ur service is shity u need to get that in ur head kenndey

Sa
Review №76

I brought my work truck into this shop after going to several other places they were the only one to check my vehicle out for free and give me an honest opinion on what was wrong they also gave me a range of prices depending on how i wanted to repair the vehicle this was nice i chose how i wanted to fix the vehicle and the price was exactly what they quoted me the manager paul was very helpful i would reccomend him/american trans to anyone who wanted an honest repair at an affordable price

Ja
Review №77

Im not sure theyre on the up-and-up on repairs and its expensive you get your car back dirty you can hardly find any management and no very nosey answers to a lot of questions

am
Review №78

THIS COMPANY HAS BEEN SHUT DOWN AND RESTARTED 6 TIMES SINCE 2002. SEACH AMERICAN TRANSMISSION AGAINST BETTER BUSSINESS B.I had some transmisson work done on my car back 3 years ago, and since the time my car ENTERED their con artist shop it was hell, first the guy told me It was free to check out the car, so im like thats fine. he gave me a call back later talking about they need to take apart the transmission because the trans fluid was burnt. no S**t, I know that. so they said it will cost 400 to do so, I was like no way but he said that what ever it is will not cost more than 700 dollars max. he said he was sure. the next day I get a call saying that I need a complete trans overhaul, thats going to cost 2000. Ilatter found out that I knew people that USED TO WORK THEIR AND TOLD ME OF THE SCAM THAT THEY DO. IF YOU GO TO THEIR SHOP I PROMISE YOU THAT YOU WILL SEE CARS FOR SALE. MORE THAN ONE, BECAUSE PEOPLE GET SUCKER IN TO THEIR SCAM AND GET CAR LIENS PUT ON AND GIVE UP THE CAR BECAUSE OF HIGH COST TO FIX. BEWARE BEWARE BEWARE.

Sh
Review №79

I took my 2000 Ford Windstar ino them on monday and picked it up tues at lunch time - These guys are great and the price was almost 1/2 of what the dealer quoted me!! Thanks Rick, Randy and Ken.A.J.

le
Review №80

Awesome and prompt service.

Fr
Review №81

Took my truck there for leak in rear end after a week i got it back after spending over $1,000,THE leak was fixed but now rear end whines bad,took it back to them to fix whine problem 3 different times each time they had it for a week.Guess what truck still whines and looks like they cant fix there mistake..this has been goin on for many months now.I HAVE NOT HERD FROM THEM NOW FOR AWHILE NOW,GUESS THEY THINK IM FINE WITH MESSED UP TRUCK..VERY VERY DISAPPOINTED WITH THEM...

j
Review №82

They overcharge for fix. Be ready to question everything they quote for, if you have to have your car fixed here.

Jo
Review №83

No stars if I could. Avoid!

Vo
Review №84

The owner of this shop is a female and does not know how to do business and her mechanics will DRIVE YOUR CAR TO LUNCH AND TO THE STORE I ENEDED UP WITH A EXTRA 1000 MILES ON MY CAR

Ma
Review №85

If I could rate them a 0 I would they are so horrible and unprofessional. I wouldnt recommend anyone else to come here. They always has an excuse on why something didnt get done. This is shady business.

Vo
Review №86

DO NOT COME TO THIS SHOP THEY WILL SCREW YOU OUT OF YOUR MONEY AND YOUR CAR WILL BREAK RIGHT AFTER WARRENTY IS UP !!!!!!!!

Jo
Review №87

Way over priced, car still has issues

An
Review №88

Helped me set up a payment plan, a lot of shops didn’t do that thank you. !

Tr
Review №89

Honest people

Jo
Review №90

Solid if unspectacular

De
Review №91

Racist and rude

Bl
Review №92

Cost to much

Information
92 Comments
4.2 Rating
  • Address:31749 Ford Rd, Garden City, MI 48135, United States
  • Site:http://americantransmissions.com/
  • Phone:+1 734-455-3334
Categories
  • Transmission shop
  • Auto repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
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