Replaced my alternator without delay after my car stalled and towed from a highway. Friendly staff with quality service. Highly recommend them.
This service center in Gardner, MA. has been great to me for 4 years now. Brakes, tires, suspension and general engine maintenance. They stand by their warrantyβs on parts and service. They are polite and professional, and are straight forward with information about your vehicle. I believe they are fair on price (shop hourly rate) and the charge on parts is always cheaper than what you would find at the dealership. They also help you stick to a budget, by letting you know what might βget byβ for a while, and what needs to be fixed/replaced immediately for your vehicle health and your safety. I would recommend this shop over going to a dealership or other similar shops.
These are all honest and hardworking people here! Upfront, fair pricing. Ita a very clean shop with a fantastic waiting area. Its easy access to Route2. Plenty of parking and on a main road. I highly recommend this shop to anyone in the area!!!
Absolutely love this place! The staff are so polite and respectful! They have a TV for the kids and coloring stuff for the kids ! They gang up every kids drawing! The shop is clean and large. The staff are very good at actually explaining whats going on with your car so you can understand it. The prices are reasonable and appropriate. Definitely a place Ill be returning to. If you want to feel like you actually matter as a customer, this is the place to go.
These guys are amazing. Ive been chasing exhaust issues for a year been to three different shops all the other shops did was take my money and the problem was still there. Dropped my car off to these guys fix my issue within an hour. Five stars all the way
Always a pleasure going to Meineke! Everyone there treats you like your family and they deliver what they promise. Never had an issue there and will always do my business with them, very professional.
The whole reason i chose this location was to get the alignment i need and I had to wait over 2 weeks for my appointment just to show up and they tell me they cant do alignments. It took them an hour and a half to do an oil change. They tried charging me $100 to run a diagnostic test that Advanced auto does for free. 10/10 recommend you go elsewhere.
I always go to Meineke in Gardner MA, because when I talk to Russ, or Jason or any employee I know the work they do is the very best of the best. I have lived in Gardner for 21 years and if you have a problem with your vehicle you take it to Meineke and these people are always very kind and helpful and do the very best work, theres nobody better.
Did an awesome job really quickly, had an emergency situation come up and they did it without hesitation. Explained my situation and they did the right fix, meeting my needs perfectly. Weβre also super friendly and nice all the way through. Highly recommend!!
I made an appointment for installation of rear, adjustable upper control arms. I asked for an estimate... They said they would look at it and pulled the car in, and left if sitting on the rate. I know, I could see it sitting there. About 10 minutes later, the manager walked in and said it would take an hour of labor to install the part. I suggested that was too high for 2 tires being removed and a total of four bolts. They said, do you expect us to work for free? I said no and decided to buy the tools and do the work myself. While I was there, another customer, with a life time warranty on their muffler, was upset because they were going to charge him $150 bucks to replace a muffler/install he had paid $900 14,000 miles ago. He left. Bonus: I wanted an alignment for the rear tires... they told me it needed a full alignment to properly adjust the tires... note: with adjustable rear control arms on a Honda, only the chamber can be adjusted, not wheel alignment.. So, in the space of 15 minutes, they lost my install job, an alignment, and a muffler replacement. Not good examples of customer service. Pep Boys... Please open a shop in Gardner, MA...
We bring all are cars here. They are friendly kind professional and do great work in a timely manor. They are by far one of the best shops in Gardner area and now I found them I wont go else where.
Very Happy!Didnt do any work that wasnt necessary.Prices very reasonable, didnt have to wait days for an appointment.How many places give a warranty.
I called, was able to get an appointment for the next morning, dropped my car off, and within a couple of hours my car was ready. Cost was told to me after they looked to see what needed to be done, but before they did the work. Customer Service was great. Friendly and helpful.
I keep making the mistake of taking my car to other mechanics knowing I should only ever bring it here. Great service and prices every time.
Excellent Excellent service there. Was just getting exhaust work done. Appointment was for tomorrow. Dropped it off today so it was easier for me got a call 1 hour after dropping it off with a price and being told I could pick it up today. Recommend meineke to anyone who needs car repair. Great service
They REALLY help me out in a pinch and they took GREAT care of me. Got the job done!!! The price was good too Iβm VERY VERY HAPPY with the service I received
I have come to that for years and have always been pleased with the results I trust them and everything they do
Great place, if you need your car fixed, very friendly people, very helpful, always willing to help anybody out, even if you only need advice, there want to help you out. Recommend to anyone and everyone.
They are honest about needed repairs. I thought needed muffler in brakes, but they called and told me, no, they both okay. They kept looking and discovered its a ball joint. They got the part that day, and repaired it. Friendky, honest and helpful.
Easy to make appointment online. They called to confirm what I needed, and staff inside was friendly when I picked up my truck. Also brake costs very reasonable compared to what I thought it would cost.
Had a problem with the ac unit. The perform a diagnostic on the system. They did the right at a competitive price. I would recommend them to everyone. They offer Veterans a discount too.
Meineke cares about the customer. They provide excellent work and are very personable.
These guys know their Craft, way more than just brakes and exhaust, I tell ya!They have always gone the extra mile to give me their full scope on any repair!They really take care of their customers, thats why they are Successful! I am very happy for their success in getting into a much larger facility, its nice to them grow!Russ and his team are dedicated to helping everyone that walks thru those doors...
The people were very nice and offered a solution to my cars problem. There was no hassle and it was a very smooth experience. Great job.
Friendly, professional, and accommodating. They were there when I needed them, and knew what they were doing. I have used them before, and wonβt hesitate to go back.
They were really good to my dad and very helpful nice people that work there and very good service
I hit a mean pothole that took out both passenger side tires. I had my car towed to Meineke that night and by the next afternoon I had new tires and an oil change I was due for anyways. Every time Ive been to Meineke in Gardner they have provided great service. They are professional, but friendly. The prices are fair and they are good about estimating how long it will be until your car is ready. Ive never once had a problem there. I would highly recommend them!
Everyone there was very nice and professional, I made an appointment online for an oil change and windshield wiper repair. They fixed what I needed and didnβt try to talk me into other repairs like their competitors do. I went in for 2 things, they fixed those 2 things, was out in an hour. All done, no problems, thank you!!!
Everyone was very good and they let you know if the mechanic is running a few minutes behind and quick service
They were friendly and easy to understand kind of homey atmosphere will be back for all my future car needs
Root cause repair with reasonable price... what service is all about.
I was in need of having my muffler repaired as soon as as possible as I had done a hack job of taping the snapped exhaust pipe between the flex pipe and muffler back together. I was able to set up an appointment and drop off my car. I got a call with an estimate and had my exhaust repaired in a timely fashion. Exhaust looks great!
My car dash lit up like a Christmas Tree and the guys at Meineke took her in, worked through the codes one by one, and got her all fixed up. They were communicative and clear and there were no surprises. All in all, I am thrilled!
Russ and his crew at Meineke are amazing. Always polite and courteous while keeping costs as low as they can. They always suggest other services as needed to keep my car running smooth.
It was a quick experience but I did ask for a synthetic oil because my car is old and they gave me reg oil.
Great service & friendly employees overall wonderful experience.
Ive gone to Meineke for various repairs and always get the best, fastest, most professional service. I will always go to Meineke for all my service needs!
Russ and his crew are top notch! They work hard to give you the best deal they can. We have had work done to both of our vehicles over the years. Honest to goodness services!Best of luck in your new location!
My car had been worked on to replace both tie rods on drivers side. The owner got rained out before he tightened it and been forgotten since. Id heard that the car felt dangerous when delivered to Meineke and then the mechanic called with the news and a few solutions to choose.Im told it feels like a new car and the arrangement was quick and affordable.ThanksI also like what theyve done with the property where they have relocated. The building was given some TLC and thats what attracted me.
Extremely Helpful!! Came in to have two tires put on, they were not only quick but very thorough. I believe it was the manager, informed me my back wheel bearing was gone and was confident in it being a quick fix that my husband could do at home. He could have pushed for a sale but knew I was on a schedule. Went home, husband had it fixed in 20 minutes. Thank You, for your professionalism and honesty!! We will be back!!!
Russ Blake and his crew were very fast, considerateof my needs and went above and beyond for me.Thank You AllBob J.
Got me in an out - helped with the extended warranty- that got some stuff covered that I didnβt have to pay for.
I trust these guys over anyone else. They are the only ones I trust!
Canaan at the Gardner location was so ridiculously helpful. Constantly keeping me in the loop. Just overall friendly and professional. I will definitely be returning and highly recommend.
Got me in right away. Pleasant and thoughtful. Gave great recommendations and were very knowledgeable. Fair pricing and looked out for me. Will use again.
I wont be Back!!! I went because I thought I saw great reviews. I must have been seeing things... They are in a New Location and it looks great, but after looking under my hood I have NO TRUST in their work. Before I went I called to be sure the oil change was full service, including fluids. SO I went, even though they were $30.00 higher than my last Oil Change. I finally got around to checking under the hood and I AM NOT HAPPY!. Coolant is very low, so they didnt fill that. The wiper fluid is also way below the fill line, and I havent used it. Now I have to go out and buy the fluids they didnt add, and waste time adding them when I paid a premium, expecting them to do this service. I now dont even trust they put in the premium filter I requested and paid for. Its on the receipt. Next oil change I will video it coming out, and go from there. What REALLY made me skeptical was when I was told I may need brakes soon (Something I could do for far less than they quoted me). I was told I may feel shaking. Well, I DO now feel shaking, but I DID NOT feel it before I went there. IN FACT, I had just had new tires put on and I noticed the Smoother ride. Nope, I wont be back!!!
Always use Meinke. Gives me peace of mind of mind knowing they really care!
Russ and the crew there are amazing - always quality over quantity - they make visiting the shop and getting repairs done a breeze.
Very nice, like new. Larger than last premises. Better chance to have your vehicle booked in. Still work in progress.
I noticed a sound which clearly was a brake problem at the end of the day. I called the shop, and the team arranged for the car to be checked first thing in the morning. Got a call with what needed to be done and it was repaired within a few hours. When my daughter had a question, they had her drive the car back, took it for a road test and assured her the grip she felt was what new, quality installed brakes feel like! I absolutely trust their work.
Quick service. Andy is the best!
These guys do good work. Honest about what needs fixing, and fair prices.
Everyone here is super helpful and professional. My car is always ready quickly, the issues are explained throughly and the prices are very fair. I recommend them to anyone looking for a good shop with great customer service.
Went in for a simple oil change. Staff did not know how to drive a manual transmission. Oil change took over an hour and in that time they were checking me out and otherwise acting unprofessional. Not a single employee was wearing a mask (customer facing or otherwise).
Only thing Id suggest is to tint the windows so those who wait dont have sun beaming on them. Everything else.... perfect! :)
Very responsive and explained everything to me. Very professional, friendly staff.
These guys are the best, I will not bring my car anywhere else!
This is a trustworthy place. The employees are very friendly and hard works. They explain what needs to be done and gives you the price BEFORE they take your key. They call before doing anything more then quoted. Been there 3 times and will keep using their services.
As always the best team Ive ever had work on my cars in forty years courteous serviceand keep me informed of the progress throughout the day
Awesome customer service. These guys are welcoming, knowledgeable and super friendly. Definitely will be going back.
Great place to get your vehicle serviced
The personalized service makes such a difference. These guys are very reasonably priced and can fix almost anything. They do quality work and are efficient with booking appointments and their repair timelines.
Russ was really helpful and did a great job, quickly!
Meineke was great! I had an issue with my car and they were able to see me first thing in the morning the very next day!They offered me a few different solutions to my problem, let me select which was best for me, and gave me a great price for what I needed! If I ever need anything in the future, Ill be back to see these guys!
The guys at Meineke in Gardner are great. They always get me in and out as quickly as possible and their expertise and service are top notch. I would highly recommend getting your vehicle serviced there!
I blew a flat hitting a curb and these guys were absolutely amazing helping me out. Let me leave my car overnight (it was Sunday night) and when I forgot to leave the keys they replaced the tire the old fashion way. Great great team!
Love coming to these guys. Good pricing, reasonable costs. Always upfront & honest. Back up their work. Been coming here for over 10 years; they know my cars!!
Honest. Excellent service!
Good price, good communication, got me in quickly..good people here
Everytime I ever need work done the staff here are always friendly and very helpful. They are fair, reasonably priced and will always go the extra mile to make a customers needs and budget a first priority.
Walked in first thing in the morning.. they were able to take me in and fix my exhaust that day..all and all great service..
The only place that had time to mount and balance my tires. I bought the tires from Walmart.com and they didnβt have any openings for at least a week. Neither did Petesβ Tire Barn who wouldnβt mount them because I didnβt buy from them. Businesses complaining about the Corona stupidity and when you try to patronize them they turn their nose up at you. Meineke may be more expensive but theyβre available and very professional!
Owner told me he would give me above scrap price for my car and said $300 then decided to only give me half
Everywhere I went mechanics were trying to charge me $500+ to fix my van but they took one look and said they could help me for a lot less. They fix the piece I need instead of trying to replace everything and at such a great price. So helpful and wonderful that I honestly cant thank them enough!!!!
Trusted mechanics for 10+ years!!!
This is the second time I went to meinkee and the staff are sweet an professional. They were easy to approach and they are where I will be getting all my oil changes from now on.
These guys Will never ever try to up sell you on auto repair. Russ and his guys are the most honest Iβve ever met and will give you honest thoughtful advice as to what needs to be repaired and what can wait. I canβt recommend them highly enough. Its nice to have a place you can trust.
Havent been there but they are rare across the street from McDonalds so its reviewing the place anyways
Repair at dealership was quoted βthousandsβ and they got me back on the road sounding like a dream for under $300! Great service, great results. Thanks again.
I have brought all three of my vehicles here. They are honest and replace only what is needed. Fair pricing.
Excalent services. Great bunch of guys great service and advice about my vehicle. Will continue to do business with them .
Awesome place! To get your car diagnosed and repaired. From owner to management/techs on the floor great group of guys! Experience and always putting customer service first! Honest and very fair with pricing to get you back on the road safely. Have been a customer for over 9yrs! No complaints and appreciate the team at this car care centerπ
Russ and the guys are super friendly that will take good care of you.
Great place honest prices for quality work. Will definitely be going back for repairs that I need. It tough to find good mechanics nowadays
Russ and crew treat their customers respectfully and do great work.
Outstanding Service, Outstanding Mechanics! You genuinely feel like they have your best interests at heart and that they care. Canβt give enough βοΈ stars!
I have been to this Meineke a few times now and they have always done high quality work on my car. I would definitely recommend this shop to anyone.
Excellent service....going above and beyond being helpful....when my part (Muffler) did not get delivered when they told me...they apologized, even though it wasnβt their fault.They offered to call me at my home when part was delivered.Russ and everyone were very professional and friendly throughout.
Great service. Friendly atmosphere.
I arrived at 10 am. My appointment time and the took the vehicle inside. As I sat waiting each mechanic that came in with customers were so professional and concerned . So impressed.Then to my surprise, the mechanic had to take a quick ride to purchase a valve stem for the AC that was cracked.Way above my usual expectations.Thank you.
Staff are friendly and wonderful. They do great work at great prices and really care about their community.
Amazing service! Very knowledgeable. Same day fix. He explained in detail the repair and what else I needed. Gave me recommendations for other local businesses where I could get tires. I hate that when a woman walks into a repair shop they talk to you like you dont know anything and they try to take advantage and do things you dont need. Not here, he explained everything they did and what they replaced. Very trustworthy. Great rates! I will definately recommend anyone go to them.
Had an inspection and the exhaust passed but I was informed there was a small hole that could easily be welded. Went to Meineke and suddenly I had to have a completely new muffler because it was rusted beyond repair. Strange the first certified mechanic didnβt mention that? I should have just told them to take my car down and left but they certainly werenβt the friendliest people. This is why itβs difficult to trust mechanics, Iβm sure there are good honest ones out there but you wonβt find them here.
Fantastic customer service. Very pleased with my experience there and will be returning for more work to be done. Highly recommended.
Had no appointment but serviced quickly while I waited. Great new facility. Good luck in your new place.
Quick reliable service. I appreciate being kept informed on work being done and work needed to keep my car running safely and efficiently. I always hate paying for repairs, but am happy to have a place where I know things are being done right.
Brought my sons car in for an AC problem and the service was wonderful. First time there but will definitely use them again if I need any mechanic work.
Made our day. Took us immediately...went for a lovely lunch. Picked us up 2 hours later. Noise all gone...very enjoyable, courteous, knowledgeable. Will be bringing other vehicles for service next month.
I had issues with my front end. I dropped my truck of ans got a call with a quote within 2 hours. I was able to pick my truck up before closing. As always the staff was friendly and helpful.