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Highline Car Care
1372 N Marvin St, Gilbert, AZ 85233, United States
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Highline Car Care
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BA
Review №1

Excellent shop. Clean, competent and super professional. Reasonable to work with and timely. They worked us in quickly, replaced a clutch, assembly and flywheel on my sons Skyline R33 and we couldn’t have asked for a better experience. Great communication, fair prices, and quality work. Will definitely return to them.

To
Review №2

These guys rock! My navigation/head unit for my 2004 Lexus LS430 went out. After research I found Highline Car Care. I made a brief phone call to confirm that they could repair it and received assurances that they could. So I shipped my unit to them and within less than ten days had it back as good as new! Im very pleased and would recommend them to anyone.

mi
Review №3

Awesome customer service. Very knowledgeable, honest, and affordable. I drive 35 mins out of my way to get my car serviced here. Why? Because they are worth every minute, and every mile!

Ma
Review №4

Wes and his team at Highline are truly great at what they do. I needed an oil change for my Mazda and a 60,000 mile service. I also brought in the watch list from my prior out-of-state auto service professionals. Michael was very courteous, listened to my concerns, and addressed all of them when he called me back to give me the initial report. I appreciated that Highline took the time to look at all of the required items on the 60k service, but used observation and professional judgment to determine what truly needed to be done. This shop is literally bursting at the seams for business which is a great confidence booster in a couple of ways:1) LOTS of people trust these guys to work on all kinds of vehicles.2) They definitely arent starving for business which means it is not in their interest in a number of ways for them to perform or recommend services that arent necessary.Competent, knowledgeable, professional, ethical. I think those are the top things most of us want in our auto service professionals and Highline is a 5/5 on all of those.

Sa
Review №5

HIghline has always been a great experience for me. I trust them with both of my vehicles. They always get the job done right and have excellent customer service.

Na
Review №6

I have been servicing my vehicles here for many years. They are honest, reasonably priced, professional and most importantly they are trustworthy! Your vehicle will be in excellent hands!

Su
Review №7

First visit. Moved to Gilbert and was looking for some place in Gilbert to have my cars serviced. I was only going to have one car serviced but was very pleased with an outcome so the next day I had my second car serviced as well. I appreciated that Adam, General Manager was very patient with my many questions.

Ja
Review №8

Professional, honest, great communications, and top notch mechanics. Michael is the perfect example of what Customer Service is supposed to be.

ri
Review №9

I have a 2012 Honda Civic hybrid that went out on me. I called several “Top Quality” hybrid repair shops and couldn’t even get a call back! I called Highline and dealt with Michael the whole time and he said he could definitely look at the car. I had trouble finding a tow company that would tow my car to his shop so I called him back and he gave me the number to there company to have it towed for free! The whole time he had my car he kept me updated on the process. He was always very professional and courteous to me on the phone!! I would recommend this company to anyone who wants or needs repairs done to there vehicles!

Ch
Review №10

Adam helped me. Super friendly staff and showed me around the shop prior to getting work done on my car. Highly recommend!

Va
Review №11

Contacted Wes the owner after he was referred by 3 different acquaintances. From the minute they picked up my car with the VIP service to the time Adam called to review what all my 2015 needed and subsequently dropped my car back off, I was impressed! I signed up for the VIP service and will be going back for my oil changes and routine maintenance as well. Thank you Highline Car Care, you made a chore a very pleasant experience.

Br
Review №12

Excellent service, very knowledgeable technicians, great customer service and communication. I highly recommend these guys, they know what theyre doing and they do it right.

Lo
Review №13

High line car care is by far the best place to take your vehicle. Adam took care of helping me fix my 93 vette with as little pain as possible. Having a rare manual transmission that nobody else would work on gave me a heart attack as I absolutely love this car. These guys put all fear of dropping an automatic in it to rest by putting in extra time and effort to help me fix it. Not only that but they did an incredible job! The car feels better, shifts better, and burns rubber better. Could not thank these guys enough for all their hard work and communication. Would give 10 out of 5 stars if it was possible!!!

Sh
Review №14

We have been in the valley for over 15 years and had yet to find a reliable and honest auto repair shop. Was referred to Highline by a close friend when we needed some major repairs for our van. The dealership quoted us over 11K and Highline took their quote, did their own inspection and found what we needed to accomplish versus what was quoted by the dealership saving us over 5K! Super transparent, honest, and kind throughout the repair process and we have now found our forever home for our cars! Can not recommend them enough! Thank you!

Ja
Review №15

Its hard to find a good mechanic who can work on hybrid vehicles. We are usually a slave to the dealership and must pay whatever the bill is regardless of how the dealership treats us as a customer. Highline Car Care is my shop for life now. The owner was not on courteous but he actually treated the situation as if it was his car that needed to be fixed. I cant thank Adam and his team enough. I wont go anywhere else from here on out !

Au
Review №16

Staff was incredibly understanding of situation and managed to accommodate us in a time of need. Top notch customer service and follow through, free inspection, comfy waiting room and good reading. Will be back, thank you Highline.

Ci
Review №17

Excellent service! I only had an oil change but they checked a few other things for me, I will definitely go back for other services.

jo
Review №18

I sent my weird old Nissan there because I felt they were the best choice for me especially after meeting the manager and owner at a small gathering in my town. Good guys, so it went, without an appointment, without a very defined history of my vehicle. Scary notion, but felt good with the guys. They did not disappoint at all! Picked my car up today (2 days after it was done! And 2 weeks after they got it, again no appointment) along with well under budget. I would take anything there, and plan to from here on out and they are 100+ miles away. If you are in the Phoenix metro area check them out

Ja
Review №19

My Lexus RX450h had a shattered rear entertainment screen, and I was shocked to hear Lexus tell me the replacement part was $7,200 plus labor. I searched online for used units and found a handful on EBay for thousands, and many more people in my position on the forums. Next, I looked into just blanking both screens and removing the option entirely, and found it was going to cost even more to fix the upholstery on my seats (not to mention the console would then look ridiculous with an HDMI input and headphone ports to nothing). I had previously replaced laptop screens and other auto electronics and thought “how hard could this be?”Removing the display from my seat was simple. I carefully opened the housing to get identifiers on the LCD and search for replacement panel online, but after hours of searching I could not find one anywhere. Enter Highline Car Care. Not only was the team able to source the panel I needed in a few days, they shipped it to me in Seattle and went above and beyond to make sure everything worked.

se
Review №20

Everyone knows finding a great mechanic can be tough. I was so lucky to come across this business. There were professional, friendly, and provide quality fast service. I brought my car in for an oil change, transmission flush, and I asked them to look at my breaks. I even then if it only cost X amount of money they could just change my breaks. It turns out my breaks were still good and just needed an adjustment. They could have just changed my breaks and charged me but they were completely honest and saved me some money. That kind of honesty is so hard to find. Also, other mechanics I’ve gone to have a huge list of “ things “ that need to be done to my car with a huge estimate. Highline auto did not do that. They we’re incredibly reasonable, saves me money, and gave me a full honest assessment of my car. I cannot recommend these guys enough!

to
Review №21

Trans fluid and filter, transfer case fluid, front rear diff fluids, front end alignment. These guys were honest and thorough. Ask for Michael or Adam, good folks.

Ye
Review №22

Thank you very much for taking me in on a last minute notice for oil change. Greatly appreciate Adam the GM and his team on being professional and fast with the service as well! I will definitely return here for maintenance!

Sc
Review №23

Fantastic service and support. Helped me from out of state with a specialty repair - cracked display screens turned a $10k repair into a $800 repair. I shipped item to them and they fixed and shipped back to me. Friendly fast professional. Highly recommended.

Na
Review №24

Service was amazing. They took care of all my issues in a timely matter. I will be back for any of my car needs in the future. A+.

bl
Review №25

Took my Lexus to Highline after the Lexus dealer quoted a price that I thought was too steep for replacement of leaking struts. True to form, Highline got the job done sooner than expected and for much less that Lexus wanted for it. They also sent me pictures of my dirty air filter that somehow Lexus ignored. This shop does quality work at FAIR prices and does it with integrity and honesty. Thats pretty darn rare these days. I will continue to use Highline for sure.

Me
Review №26

My car has had multiple issues that were very tricky, but Highline didnt give up on trying to figure out where my problems were, how to fix them and get me safely back on the road. They relentlessly worked to find the cause of a loud banging noise, fixed it and my car sounds like a new one again without this crazy banging noise. They are the only car care place I trust.

Pa
Review №27

These guys are awesome. Highly recommend them for any type of auto repairs.

Cl
Review №28

Thank you Highline Auto Care for taking great care of my Supra. I took my Supra to Wes Hawkins and his company to have some work performed. They re-wired my duel fuel pump system, because it was not functioning correctly. They jumped right on the repair and had the issues resolved quickly. They also advised me of a few other issues I needed to resolve while my car was being serviced. They took the time to quality control their work and some of my own work that I did prior to bringing them the car to ensure nothing was missed.They performed professional work. Wes kept me informed of the progress and also stayed within my budget. His crew is very courteous and honest. They don’t sideline your project, and they listen to you. I plan to continue to use Highline Auto Care for any future work that I cannot perform myself.Thank you Wes and Jon for the outstanding performance. It is appreciated and does not go unnoticed.-Clinton Griffin

Ja
Review №29

Great service by qualified professionals. When you get tired of taking your car back over and over for the same problem at the chain stores, come see these guys.

Mr
Review №30

The crew her are professional and honest with all my needs.Would reccomend.

Jo
Review №31

SUPER Over priced, rude, and was hung up on as a joke by adam after simply inquiring about the super overpriced service I was charged for....super weird vibe from these people, that’s allI have to say. 💯 will never be back and if I could give a zero I would. Took my Maserati to the dealership and had it done cheaper with oem parts the next morning

Ca
Review №32

This shop gave me a great experience! Adam and the mechanics here are for your best interest. They strive to get return service and accomplish it by the great work they do and honest attitudes from everyone. I had my oil pressure switch and spark plugs replaced “which is a very intensive job”. They stuck to the price they quoted me and have earned my return business! These guys do everything from your 98 Corolla all the way to your 2020 Mercedes GTS. They are very knowledgeable people and only want to give you the best possible experience. They have my lifetime business!

br
Review №33

Adam was amazing at handling a problem that arose due to my install and he saved the day with the new shocks. Very please with the service and the shop is impressive. Will be doing more business with Adam and team!!!!

Ch
Review №34

Amazing service as always! Highly recommend!

Li
Review №35

When you go to the best, you can forget the rest. I have never had an experience that comes remotely close to the experience I had at Highline Car Care. I had gone into the Lexus dealership for a battery replacement. While I was there, they gave my vehicle the once over and came up with an estimate that was $3200. There was at least one repair that I knew was unnecessary so I looked for a car repair that had a good reputation. I found Highline Car Care via Google. They had a 4.8 rating with 357 reviews so I took a chance and called them. I spoke with Adam and told him my story. He was very friendly and professional and was able to get me in within 2 days. When I arrived, Adam was there to greet me and was able to get me a loaner vehicle. We reviewed what the dealership had told me and I went on my way. I was not sure how long it would take, but to my surprise, less than 2 hours later Adam was calling me back. He determined that the repairs that Lexus had quoted me were necessary, but they had left out an important repair. I cringed at first, thinking it would cost much more, than the $3200. It ended up being a $900 increase in the bill. I advised Adam to go ahead with the repairs. After we hung up, I googled the cost for this repair and found it would cost a minimum of $1500. If I would have gone to the dealership and had the repairs done it would have cost me at least $4700. Highline did the entire job for $4100. My car was fixed by the next business day. It runs beautifully now. I honestly cant believe how much better it rides and runs now. I wasnt out of the driveway at Highline when I noticed the difference. You will be making the best decision of your cars life by going to Highline. If I could give them more than 5 stars, I would. Thank you Adam, and Highline!

Er
Review №36

Great professional group at Highline from the time I booked my appointment to the time I picked my car up. I was able to use a loaner vehicle from them so I could go back to work while my oil change was happening on the very busy day before Thanksgiving. Felt very comfortable that my vehicle received quality work. Highly recommend!

Ch
Review №37

Great service, quality people. These guys know their craft and how to run a business. Not easy to find both in one place.

Mi
Review №38

Absolutely fantastic customer service and car care! Their safety measures taken during this time were phenomenal. No physical contact and no BS. We got our one car back from repair and immediately sent back our 2nd for an oil change and estimate on repairs. We’ve used Highline Car Care in the past and we will continue using them in the future. VERY HIGHLY RECOMMENDED. Wes & Adam are extremely wonderful and kindly provided us with updates. The turnaround time was far faster than I thought, but I know it’s because they make every effort to get your car back in the time quoted. If there’s any delays in parts and so forth, theyre quick to provide an update. The Customer service and communication have not failed even in this harsh environment we have today. It was a breath of fresh air to have outstanding service and to know that we have a trustworthy mechanic that doesn’t cut corners. Thank you Highline!

Da
Review №39

10 STARS! Truly honest, and professional. After having repairs made at another service shop, wish I had gone to Highline Car Care first.

Jo
Review №40

Like most people, I will not tolerate my time and/or money being wasted. Bear that in mind as you read my review...I recently resigned from my job and moved to Phoenix for the month of June to spend time with my brothers before a new job starts in CA in July. When I got here my brakes started becoming softer when applying them while driving my Jeep. A coworker of my brothers recommended Highline and we decided to give them a chance.From the first phone call, I was met with kind, cool, courteous demeanor(s) from the guys there. They even took the time to listen to my problem over the phone, give a diagnosis and help me decide if it was best to bring it in at all. After deciding to bring it in, they were upfront and honest with me about the time frame, being that it was Memorial Day Friday. The point is, the kept me abreast every step of the way, no time wasted.When I brought the car in, the lot was full and very diverse. I thought they either are desperate for any job, or really know their stuff! The latter would become the truth. The lobby was clean, cool, comfortable, and I was welcomed in by the same guy (Michael) I spoke with over the phone. He took time (even though they were slammed) to explain the process and assured me he would be in touch. He did not disappoint. Within a few hours, he texted and called me to let me know exactly what they needed to do and what it may cost and for my permission to proceed. Very considerate! After discovering the problem, he contacted me again to let me know it would be Tuesday before it would be ready, told me why, and quoted me a price. Very professional!Tuesday, he called and texted, told me it was ready, AND told me it wound up being cheaper than quoted! I came to pick my Jeep up and was VERY impressed with how well it handled and how well the brakes responded, without being too tight that things went flying when I applied them.The moral of the story is, Michael and the rest of the staff at Highline are polite, cool, knowledgeable, hardworking, and reasonably priced. Most importantly, they are trustworthy! In the end, they took the time to explain things to me, keep me up to date, and did not burn my wallet down. These things are all important to me, more than usual, since Im currently between jobs, and trying to maximize my time with my brothers.Bottom line: Highline saves you time and money, while delivering expert car care. Ask yourself, when is the last time I had that kind of experience with other mechanics? Ill wait, lol.06/28/21UpdateTook the Jeep in for an inspection & oil change today, and again, was impressed with service! The oil change is tough to screw up, but the inspection and report was second to none! I received a texted and emailed report of exactly what was inspected and a break down of what was critical, what was urgent, and what was in need. I spoke with Michael, and he explained everything in great detail and provided me with itemized cost break down of everything on the list. Yet another reason to trust and use Highline Car Care! Thanks guys!

Bo
Review №41

Thanks Highline! Wes and his team built a upgraded bell housing for our high horse power Nissan GTR that will perform better than stock. Communication and purchase process was top notch, highly recommended!

Cr
Review №42

I was able to make a same day appointment with the staff being friendly and helpful. They emailed, texted and called to verify if I wanted additional service of cabin and filter change, which I appreciate. Very professional and friendly each time I have been there.

Ma
Review №43

We have looked around and around for an honest auto body shop. The team was great, took pictures of everything, gave me a plan of must dos, things to watch, and what could wait. I highly recommend!

Sc
Review №44

Once again, Highline saved our visit to the Phoenix area. Highline was able to make room in their schedule for a needed repair and provided a loaner vehicle so we were able to continue with our vacation! The communication and timeliness were greatly appreciated. Highly recommend their services. Scott Bowles

Da
Review №45

I FOUND HIGHLINE BY PURE LUCK AND I MOST SAY THE BEST SERVICE AND PROFESSIONAL HANDS DOWN I WILL RECOMMEND TO ANYONE THAT WANTS HONESTY AND GREAT WORK.

K
Review №46

Adam was just amazing. He described each part, its function and exactly what was wrong with it. He gave me a solid estimate, and when it came time to pay; I was given a significant new customer discount. The repairs were done quickly and completed on time, despite having to order additional parts. I will definitely refer friends and family to Highline Car Care. And will bring all of my vehicles here when they are in need of repair or maintenance. And its a 35 minute drive - well worth the drive! Professional and honest people, a gem in this world. Thank you Adam, see you next time.

GT
Review №47

Great service and fast repair.

Ti
Review №48

Highly recommended going here! They fixed my car and were reasonable and I had my diagnostics in a couple hours.

ca
Review №49

My Toyota Tundra’s touchscreen stopped functioning. I found them through an instructional utube while researching a solution. So I contacted them through their website and ended up sending in the unit for repair since we live out of state. Wow, from the initial contact through the return of the unit their service was outstanding. I am so grateful to have a operting touchscreen especially the back up camera. Highline’s service is just simply the best. Thanks again

Mi
Review №50

Wes and his team have serviced our Q60 a couple times. Their work is top notch and they dont give you the run around. Highline has become our go-to independent auto shop, and we recommend them to anyone looking for a shop you can trust to treat you right.

Gr
Review №51

Beat most honest shop I have ever dealt with.

Ma
Review №52

I pretty much work out of my car and have a schedule that is hard to book car work around. So Highlines Apresto app makes my life so much easier in scheduling, as well their annual plan with concierge service is service of huge value to me. I appreciate their pre-emptive approach to car work, they are very professional and communicate well the status of my car. Highly recommend.

Jo
Review №53

Have taken my 06 4Runner here 3 times, getting debugged after purchased preowned runs perfect .. Quick turn around same day each time.Only garage I’ll use .. can trust these guys .. I say this from plenty of poor experiences at garages in Valley past 30 years .🙏

ka
Review №54

Bought the ATRv2 bell housing for my 2014 Nissan GTR and was able to get it swapped at the dealership. Works great so far, no complaint would definitely recommend as they are one of the lowest priced for the bellhousing.

Fa
Review №55

I have never been more satisfied with customer care. Wes and his guys at Highline were very thorough, clean, and meticulous with everything to do with my car. Im happy with the result and would recommend anyone with auto troubles to them.

Fr
Review №56

With your new touch screen the CUE of my ATS works great again. Im glad not to have wasted money (and time) with a cheaper one from Taiwan or China. Many thanks from Germany, Frederik

Kr
Review №57

I love coming here for my oil changes! Adam is always very kind & helpful! I had an oil change & my blinker changed & everything has been fabulous. I’ll continue coming to Highline for my car needs:)

Br
Review №58

Received exemplary service from Adam and the Highline team. I had my 15 year old truck towed in with differential problems. Adam called me the same day with the diagnosis and 2 repair quotes. They were patient with me and didnt rush me as I spent a few days trying to decide whether to spend that much fixing a truck with 211k miles on it. Ultimately they did the repair and were very communicative regarding the status and were able to get me my truck back before they shut down for a long holiday weekend.I would not hesitate to take my vehicle back and would readily recommend them to anyone.

Ch
Review №59

Wow! Just wow! They never let me down! Great service, great advice, nice guys!

Ph
Review №60

Got a quote for rear brakes for my wifes car over the phone. They said $400. Once I got the car in it had magically went up to $700. Same price as the dealer so why would I take my car here? I wound up telling them to pound sand and did the whole job with brakes and rotors for $270 myself. Get multiple quotes before using this place because chances are they are overcharging you or charging as much as a real dealer. I wont be taking my car back here ever again

Mc
Review №61

Came here to get my Lexus is250 radiator fans repaired as well as my navigation screen that controls my entire climate control. They just dont do mechanic work but also electrical work as well. If you want your car fixed the right way then I highly recommend this place. I drove all the way from El Mirage to drop my car off. They even gave me a loaner vehicle until my car was done the next day. This place is awesome. Thank you to Mike and his team.

An
Review №62

A must visit. This place is one of the best I have been to so far for my oil change. They were helpful, friendly and walked me through the whole process. Great waiting room and they did an amazing job keeping everything clean and sanitized for everyone. Adam you made this experience as good as it could have been. I will be bringing my other cars to this location. If you need any work done on your car stop by let them get you hooked up.

AZ
Review №63

Wes and his crew are GREAT!!! Ive been taking all my cars to Highline since Wes opened his 1st location 7+ years ago. Weather its my Supra or my domestic truck they always do an excellent job.KEEP UP THE GOOD WORK AND THE NEW SHOP LOOKS AWESOME!!!!Ume

Ri
Review №64

Everything about Highline Car Care is beyond professional! These folks are no-nonsense, quick turnaround, thorough, and reasonably priced. I could not recommend them more!

Tr
Review №65

Would definitely recommend this shop! They are professional, thorough, reasonable, and just nice people. Ive been thinking about trying this place for a while as I drive past it all the time and its closer to my house than the shop I was using. Im so glad I stopped by, I wont be going anywhere else.

Bi
Review №66

We have always gotten good service from these folks. But, what stands out the most is their professionalism and communication. They provided real world advice for our cars issues. They just explained what was likely to happen if we did or did not complete the repair and left us to make the decision with no pressure. Try them out, I think you will be impressed.

Do
Review №67

Very nice people to deal with. Helped me out installing lowering springs and alignment on my vehicle. I would recommend them!

He
Review №68

I was having issues with my Highlander, I had to jump my car 3 x during the last week. I knew I had to get a New battery and was prepared to spend the money. I spoke with Adam and he took a look at my car and told me that my battery should still be under factory warranty and take it to a dealer. I took his advise and got a free battery. I appreciate the Honesty that Highline Car Care provides, they couldve easily had sold me a battery, and I would have Happily paid, but thanks to their Honesty. They saved me a few hundred dollars. I will definitely be returning!!

Vi
Review №69

I took the car in to Highline for the first time to cash in on a great deal they were offering on a full synthetic oil change. Time and miles will tell on the quality of that oil change (my Mazda clearly specifies 0W20 but they apparently used 5W30).The deal-killer came when I let them upsell me on air filters (they showed me two filthy filters while I was waiting on the oil change). Now Im no mechanic, but I can swap out a filter under the hood as well as a cabin filter located behind the glovebox. The $5 labor charge for the engine filter was more than fair, but $31 for the cabin air filter? Now, $31 for the same filter available through Amazon for $7? I paid $25 for a part that could have cost me $10. I realize Im paying for more than just parts here, but wow. I need to pay more attention next time I take my car in for service!Good follow-up on the service from Highline. Very nice waiting area and friendly professional staff.

Co
Review №70

I can only say amazing. I had no idea what was going on with my truck. I dropped it off and they called me back quickly with the issue and a cost efficient solution. I was treated with respect and felt like they were genuinly concerned since they knew I needed it back quickly. They have a new forever customer in me. Highly recommend.

Be
Review №71

I made a last minute call yesterday to ask about bringing my car in for some work. They were super nice on the phone and I was able to drop the car off early this morning. I got a call and a text with neat updates and the results of their inspection with recommended services. I thought that was super handy!They didnt push unneeded services on me like so many other places have. Michael and Jon were very polite and professional and I had no worries about how my car was going to be handled. The turnaround time was way faster than I expected, and Im just happy to have my car back on the road. Youve got a new customer for life! Thank you, Michael and Jon!Edit 10/02/20:Michael to the rescue again with the Stealth! It mysteriously decided it was done starting one day and Michael and the crew at Highline jumped right on the case to figure it out! It took some time to find the culprit, but he did it! Luckily, fuel pump replacement aside, its a super easy fix :)Im incredibly grateful for the Highline crew. Theyre the only place I trust with my weird little car!

Je
Review №72

These guys are great! Honest, professional, kind... and the shop is always neat and tidy. What more can you ask for?

Di
Review №73

Great place to take your car.They did a excellent job fixing my car.

Je
Review №74

Went to fix my cue screen and they said come back in 2 hours, came back in 2 hours and they still didnt look at my system..waited another 40min just for them to come back and say they dont no what the problem is and still charged me 150$...i felt like since it was almost closing time they wanted me out of there and they profiled me by the way i looked👎

Ch
Review №75

Honest and knowledgeable employees with extremely reasonable prices. Been a satisfied customer for years.

Ma
Review №76

Wes, Adam and John took really good care of me when I came in for some preventive maintenance. I was provided clear communication of the issues found during the proactive inspection and fair pricing. They even got me out of there in a shorter than expected timeframe. I would highly recommend Highline Car Care to anyone and including friends and family. Thanks!

Al
Review №77

I was calling around for pricing on a brake job. They were by far the best price. Once u call them youll notice how great there customer service is. It was also very cool how they sent me pics of everything they saw wrong with my truck and also let me know what needed attention but didnt hassle me to fix the other issues which was nice. I will definitely be going back the next time I need something repaired.

Mi
Review №78

You know that old phrase, Ive gotta a guy....... Well, Ive gotta a guy for you. Call Wes, the owner at Highline. He and his staff have done work on two of our vehicles. They are efficient, thorough, and very reasonable. The level of service is the best I have experienced. In fact, in addition to the work I scheduled, they identified an engine oil leak that should be covered by my car drive train warranty. They actually took my car over to Nissan to have it taken care of at Nissans expense. What shop would go to that length to save you money!? You can trust these guys to treat you right.Keep up the great work Wes and Highline staff!

Lo
Review №79

Very professional, kept everything simple, didn’t try to over sell on work that was unnecessary

He
Review №80

I was having some issues with my 06 F150, truck kept shutting off on me. As a Realtor my car is really important to me. Highline has a feature I have never seen with another Service Shop other than High End dealers. If you call ahead you can use a Loaner car, this was tremendous for me!! They kept my car and fixed some other issues for a reasonable price. Highly Recommend them!!

Sh
Review №81

Highline Car Care not only provided me a great value on an oil change they also find an error in the a pass service I received from another company. They allowed me to take pictures of the issue and added detailed notes regarding the situation. I was able to go back to the other company and have them fix the problem for free.Thanks High Car Care for going the extra mile.

st
Review №82

I have been a customer for several years now. The quality of work is second to none. Wes, Michael, Jon, and Tyler have always cared for my vehicle like it was their own. They make me feel valued and it shows. I bought a used Taco at 72k. They have done every ounce of maintenance since I purchased the truck. It now has 170k and with their help I plan to reach 300k. Down to earth, great quality service.

Ch
Review №83

Great service and knowledgeable staff

Ri
Review №84

I took advantage of the Apresto app to schedule my service. Highline Car Care has raised the bar in automotive service. Now even easier to schedule. Go to you appropriate app store and get Alresto and simplify your life.

Ju
Review №85

Ive been taking my vehicles here for a while now. Wes has been great and his staff is very friendly. I typically work with Michael and he now knows exactly what my vehicles need when I bring them in. Would highly recommend!

To
Review №86

Great experience! They repaired my Navigation Unit for my Lexus IS250. Michael was very professional and up front and honest with the diagnosis and estimate . Repair went great and now my car’s Nav Unit up and running like new . Thanks HighLine!

Za
Review №87

When my rear driveshaft tanked, these folks took care of me like no other. I was absolutely satisfied with their precision and direct communication. I will certainly come back, time and again, for all my auto needs. 5 stars, without a doubt!

Jo
Review №88

Highline car care did an amazing job! Great and honest mechanics in Gilbert! I took my truck in for an oil change and to have the breaks replaced. They did a great job with my oil change and were a lot cheaper too. After examining the brakes they told me my brakes are in great shape. When I came back to pick up the truck they even had it washed for me! If you need your vehicle repaired, look no further than Highline Car Care in Gilbert!

An
Review №89

The work on our vehicle was great. Adam was informative with the work that needed to be done. Wes has a good crew at his shop.Great work overall

Pe
Review №90

Very nice facility and friendly management team.

Ce
Review №91

Great customer service! Adam really is great!

ga
Review №92

I had to replace my transmission, and these guys really took care of me.

Ji
Review №93

Great service. Great pricing. And fast. Strongly recommend them

Da
Review №94

Great team. Very knowledgeable. Reasonable prices.

Tr
Review №95

Wes provided a great focused service and worked diligently to ensure I received the correct digitizer screen for my 2007 LX470.Highly recommended for technical repairs

Ro
Review №96

Always great service with attention to detail and trustworthy. My 5-star car care location.

Da
Review №97

One of the best experiences ever! Wes and his team are honest and thorough. They fixed a 3 year problem, that multiple shops couldnt figure out. Thank you Wes!

Va
Review №98

Great service, honest and timely. I would definitely go back and also refer my friends. Very happy with this auto repair! They found my electrical problem when others could not. Excellent!

An
Review №99

GOOD JOB, PROFESSIONAL, CLEAN. WILL RECOMEND TO ALL.

Di
Review №100

I am consistently surprised by the level of service Highline offers. The staff is extremely courteous and helps me feel at ease with my vehicles.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:1372 N Marvin St, Gilbert, AZ 85233, United States
  • Site:https://highlinecarcare.com/
  • Phone:+1 480-336-2889
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Mechanic
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–4PM
  • Saturday:Closed
  • Sunday:Closed
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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