Scott was amazing! He called and helped all through the process. Very helpful and nice guy. I will be back with my other vehicles.

Scott did an amazing job with my fiancé’s car!! Definitely will be back to take my jeep here in the near future! Best breaks plus in AZ by far!

I cannot recommend this Brakes Plus enough. Robert was at the Baseline/Country Club store and transferred to this store - we moved with him because we found him to be the best and most honest mechanic ever worked with. We take our entire company fleet of trucks to this store because Robert and Shawn are honest and upfront about everything including diagnosis, required repairs, ETA, all of it. Trust this store to take care of you in the most efficient and cost effective way possible.

This is such a great place to get all of your car needs taken care of! Robert and Scott always take care of me! Highly recommend.

What a great experience! I recently took my 4Runner to the dealership for servicing. I was told there I needed a wheel alignment plus front and rear brakes. Not completely trusting what I was told, I scheduled at Brakes Plus. They did a thorough inspection of both the alignment and the brakes and the alignment was perfect and the brakes were both over 50%!!! They could have easily sold me on both but they chose to be honest with me which I greatly appreciate! They recommended I come see them for another inspection in 10,000 miles and that was it. No charge for today and no unnecessary work for my vehicle! Thank you Brakes Plus for your professionalism and honesty. You’ve got a customer for life here!!!!!

It was a very early morning appointment, the weather was not with three digits but everybody looks happy and ready to work. Brakes plus is well organized. My service advisor with 20 years of experience working at brakes plus did an awesome job. I am very pleased because they provide me with diagnostic of my Nissan versa. They gave me recommendations what I needed to take care. Good job and great team at BRAKES PLUS.Thumbs up to BRAKES PLUS !

Great service. the mechanics are very understanding and kept me updated at all times. you get what you pay for, solid work!

Best place to get your brakes done.. Robert and family there always help out with great service and prices

Absolutely loved the service here. Thank you all so much for being reliable and professional. No gimmicks no lying. Very honest. Will definitely be coming back for all my cars needs.

Quick backstory, I had my front tires replaced by another company and they tightened the lugs wayyyy too tight. I couldnt get my tire off and it prevented me from being able to do some work on my car. Out of convenience since I work nearby, I stopped here at Brakes Plus to see if they would be able to work their magic to get the lugs off, and fortunately they did! They got the lug nuts off and put them back on for me correctly. Very grateful for their kindness. Thank you!! Ill be back for an alignment once I finish my repairs!

I went to check out my brakes for free and Scott Romney took me out to the shop and showed me the problem with the rotor. Its not every day you get quality people who will take care of you and give you excellent advice even though they might not make a profit. Keep up the good work!

Went in for a brake job on my pickup - their free inspection resulted in saving money and getting the job done.Granted, it took longer than expected but that was due to a part being delivered.Great customer service.

My family and I come to this breaks plus for all our car needs because they are well trusted here and very professional. I came in today for my ac because it was blowing hot air, Robert and his team quickly found the problem and a solution . It was going to be $2000 to fix and they got the price down to $1400. I’m super grateful they got my car in and out with this heat . We will be returning for sure !

I had a great experience here and have the impression they are truly costumer oriented (i.e. helpful, reliable, value for money).

Highly recommend this location. This is the only place Ill take my car, Scott is the best ! Ive have horrible experiences in the past with mechanics, so Im excited to finally have a trustworthy place to take my car. The location is also very clean and does everything in a timely manner.

The people are great. They are fair and thoughtful. They always do a great job. I recommend this location anytime!

Sean and Robert were great. Identified a large problem and were able to fix it easy. Saved me a ton of money! Go to these guys. Extremely honest and fair

Went in for a brake fluid flush. They did me right and my Jeep was working better after they finished. Had a nice conversation with the tech working on my Jeep and he gave me good pointers to keep my brakes working good. Highly recommend this location.

Very professional, friendly and informative. I left my vehicle there I received a call right away about the status of my vehicle. They were on time when they gave me an eta. Saturday appointments are hard to come by anywhere but at this location they made sure to get me in and valued my time.. I will be going back.

Great service! Robert was amazing! Very helpful and friend

Always 5 Star Service here. They never disappoint!

I have been there several times and I was very happy with their work/service. Theyre not one of those sketchy unexpensive oil change shops try to sell extra service to make more money. They actually care about you and never sell any extra service unless you really need.

Not sure on the quality of work but their prices are extremely high. I would suggest anyone get a second opinion.

Got me everything needed not pushy and no more or less than needed great place thank you

Great guys! Great service! Would recommend!

I went in for an oil change and they REFUSED to service my car !!!! Told me they didn’t want to be held responsible if anything were to happen to my engine. I had to walk down the street to auto zone myself and change my oil MYSELF! In their parking lot !!! I am also 9months pregnant. Will definitely not be returning to this store EVER AGAIN!!!!! And I highly recommend going to a place that has ACTUAL mechanics and professional staff. Very poor service.

Shout out to Scott Romney! Excellent customer service and quick service. Most important of all, Scott is honest and will not waste your time with work that doesnt need to be done. Definitely a 5 out of 5.

It is always a little intimidating as a women to walk in to a place for car service. Theres always that fear that youll get taken advantage of with your lack of knowledge. Thankfully, that fear did NOT come to fruition. I was greeted at the door by Robert Bennett and I felt respected and taken care of every single step of the process. I was a walk-in - and from start to finish it only took a couple hours. I was provided with a free break check which once completed, Robert gave me a call to explain all they had found (which was actually way less than I had anticipated). He outlined all my options, and was transparent with their pricing and his recommendations. I told him how I wanted to proceed, and the work was completed just a couple hours later.I am very thankful to Robert for the experience, and the patience/time he took to walk me through everything. I highly recommend this company and will continue to use them for all my future service needs.

They have the best customer service here! So kind and will walk you through everything you may need done and talk pricing and will let you call someone if you don’t understand everything they say. Very good and will definitely come back for other things I need done on my car.

Im one of the first people that looks for a cheaper way to do things but getting my brakes fixed by Robert and his crew was an amazing experience all the way around. Sure it was expensive for my budget but after driving around it was worth it. Lifetime warranty on my brakes is the piece of mind one needs. Thanks guys! Quick turnaround time too.

On 01/08/2021 I took my sisters SUV in to have the brakes replaced. I had the pleasure to speak with the General Manager Sean Knowlton. He was very helpful and said they would examine the brakes and let me know what was needed. Sean had the necessary repairs done on the brakes and the car was returned to me a short time later. The cost was very reasonable and his professional demeanor was appreciated. Good job Sean.

I went in for an oil change and an inspection as my car was at 30,000 miles. My boyfriend does most of my services and knew what needed to be done but he was too busy, so I went here. They called me to inform me what needed to be done and didn’t try to up sell me for any silly services I didn’t need. I will be going back for any service my boyfriend doesn’t want to do.

Robert at Brakes Plus went above and beyond to get my car fixed on time. He personally drove across town to pick up the part just so my car would be done when promised. I can not say enough about their excellent customer service. I highly recommend Brakes Plus on Baseline and Greenfield.

I like their services and customer care, but like most auto body shops they have a tendency to sway you towards spending mire money for unnecessary repairs. Just know your facts before visiting 👍

Took my sons truck in for rear differential service. I didnt have to wait long for the service to be performed. Scott was great with my service and told me about other services they offer. Prices were great. Staff is friendly, professional and most of all knowledgeable. Im a fan!!

I was very pleased with my experience at brakes plus. I got an oil change and full check up. I scheduled an appointment for the morning and was able to pick up my vehicle a little before lunch. Both of the employees I spoke with were extremely friendly. I highly recommend this location!

Thank you Scott for the great service! Came into the shop this afternoon because my husband’s car wouldn’t start. We couldn’t find our jumper cables so disconnected the battery and took it in to see if they could test it. Our battery was still under warranty (YAY!) so got a new battery and now my husband’s car is up and running again!! Scott was very nice and professional and appreciate his assistance! THANKS AGAIN!

Fast turnaround time and did a great job on my brakes. Got my front rotors resurfaced (I didnt even know this was an option), new premium front brake pads installed, and brake fluid flushed and filled for $247.04. Thanks guys!

Awesome customer service, would recommend to everyone.

Good price and polite. Fix car to manufacturer. Straight forward and very honest with repair and when car will be done.

This place is always so good to me. I brought in my Kia Sorento because it was making a horrible sound. They told me what needed to be done and really helped me understand about my vehicle. Robert is very knowledgeable and you can tell he cares about your safety. Thanks again for great service and helping with my issue. I’ll be back soon!

Thank you Robert for helping with my brakes!

I have had nothing but great customer service with this particular location. Robert is super friendly and helpful, the staff is diligent and honest. I have been extremely surprised with each visit at how comfortable I feel trusting these guys with our cars. We will be loyal for life! Highly recommended!! Thanks again Robert, *Dinero fam

Came to Brake Plus with concerns about my brakes and getting poor service at a different place! Scott the service advisor listen to my concerns and took the time to explain everything to me before fixing my brakes and saving me money!!! I Know where I will take my car from now on!!

Everyone I spoke with was very helpful and informative. I didnt feel like I was trying to be sold extras either which is always appreciated. Loved being able to get service on such short notice. I will definetly be coming back.

My first time there great experience guys were very nice and professional definitely going back and recommend .

I went in to Brakes plus to get their thoughts on my car cause the dealership gave me a pretty high number for a price of what it would cost for maintenance with them. Brakes plus I believe helped me out by tuning up my car for me just as good at a much more comfortable price for my budget. Thanks Scott!!

I was sent to Brakes Plus by Discount Tire when they cross threaded one of my lug bolts and they didnt have the kind my car needed. I called and made an appt and they were professional and courteous and the service was great. Than you Sean and Robert for your great friendly customer service and making sure that I was taken care of. I will come back if I need anything.

Had my brakes checked and replaced in dec 2019 at this location. Immediately after the brakes didn’t feel right to me. Very “soft” is the best I could describe, so took it back in. They advised me that is how brakes should feel and that maybe I’d gotten used to my prior “bad” brakes. Fast forward exactly 12 months. Started hearing and feeling grinding when braking. My husband took my wheel off and there is massive damage to the rotor. Didn’t feel comfortable going back to Brakes Plus for obvious reasons, so another local Gilbert mechanic had a look. The caliper had been installed poorly and caused the brake pad to wear all the way down in just one year, damaging multiple parts and compromising the brake system. $400 it’s fixed.Brakes plus is convenient and friendly, but the work was bad even after alerting them that something was wrong.

Just wanted to say Thank You to Robert and the team. I had an oil change go wrong from a different place. Brakes Plus fix it right up.

Our family has been using Breaks Plus on Baseline and Greenfield for the past couple of years. Our experiences with the team-members have always been friendly, professional, and positive. Whether weve made an appointment ahead of time or had a last minute emergency - the gentlemen at Breaks Plus - have been there to make our vehicle safe for our family. Weve been blessed to find a business with such integrity and caring.

Great shop!No need to go anywhere else in town, these guys run a tight ship!Consummate professionalism, they always treat my vehicles as if they are working on their own.Family feel, competitive pricing, honest assessments, NO reindeer games!Sean, Jeremy & team are the best in the Valley!Tell them Rod sent you.

Great experience! Reasonable prices and it only took less than an hour for tire rotation, oil change and fluid fills. Much cheaper and less wait time than going to a dealership. They were all friendly especially Lori who works at the front desk she is very knowledgeable about cars.

Ive been taking my vehicle to this location for some time now. Everyone is friendly and professional and they take the time to explain options with no pressure. I recommend it for everything from oil changes to power steering pumps.

Great place to get work done on your car

I just arrived home from Brakes Plus on Baseline and Greenfield Rd in Mesa Az. I wanted to add my review of my experience today. I was taken care of in a professional and courteous way. Everything was fully explained to me and the work was done timely and for a fair price.I will be giving them my business and also refer others. Thanks for making my day more pleasant.

Promised Saturday by noon, picked up Friday 5pm. Explained what we needed, gave us options. Gave us online coupons we were not aware of. Put on our wiper blades no charge. Robert and Scott were very professional and pleasant.

Very good experiences every time I come here. Oil changes brakes and tire issues have been completed with no problems. Anytime Im not sure of whats wrong with my car they diagnose and explain to me very well. Prices are good and the service is fantastic. Sean is awesome. Jeremy too. Thanks guys.

Honest service, pleasantly surprised they didnt try to over sell me with something like brakes and rotors. Did exactly what was asked and even have me suggestions on when to get everything else checked. Will be back!

Very professional..very quick...and very reasonably prices!!! Highly recommend!!

Went to Christian Bros Auto down the street to get a price on my Brakes as they were metal to metal coming from Flagstaff to Gilbert . They wanted 2400.00 for new pads and rotors said no way and went to Breaks Plus and they did the front and back and a flush for 900.00 and did a great job. I would highly recommend these people and they are very friendly also.

I came in to get my wifes oil and brakes changed on her Lexus ES 350. The staff was very pleasant and took car of me quickly. Great service and prompt. Really appreciate it.

Brakes plus is awesome. I have been taking my vehicle to them for a long time and always have been a happy customer. Their staff is efficient and friendly. Jeremy is a great asset to them. Very friendly and knowledgeable. Sean is my mechanic and he honestly knows so much about my vehicle. Brakes plus cares about us customers. I highly recommend them to anyone who wants good quality and efficient service.

Excellent and HONEST service. Honest is the best part about Brakes Plus - they will tell you exactly what repairs your vehicle needs, no scams. Competitive pricing and awesome, fast and friendly customer service. Robert is the man, hes been honest and timely with our repairs on countless occasions. Recommend this Brakes Plus 100%.

Great service, friendly, knowledgeable staff. Shawn does a great job at this location.

We have been taking our cars here for well over a decade. Always great service and honest guys there. Today, they could have easily charged me to “fix” my headlight. The truth was the socket needed to be plugged back in. No charge. Most places would have charged a fee for doing that! They are always so trustworthy. Thank you such great service over the years!!!!

I was never anywhere near a Brakes Plus today so I have no idea why Google asked me to do a review based on my location. But Ive been to Brakes Plus many times so, what the hell Ill do the review. They do excellent work, theyre extremely honest, the staff is very knowledgeable, and their prices are reasonable. Theyve always had my car back to me within a day, and even offered a shuttle to take me home while it was being worked on. I have an 87 Ford LTD Crown Victoria and the guys at Brakes Plus have been amazing at keeping it running tip top. Im definitely a returning customer. No, I wasnt paid to do this review and no I didnt B.S. my way through it. These guys actually do really good work.

Robert at Brakes plus saved me $300! This was my local garage and they were always great, but I moved down to Queen Creek so have used 2 other places down here. Thought things were a bit pricey, then after a $700 quote from a Queen Creek garage I took my car to this Brakes Plus and they did the exact same work so much cheaper. No question now its worth the 25 minute drive to get my car worked on here. Thanks guys!

I’ve been to this location a few times over the last year. Each and every time I go, Robert, who I believe is the Manager has treated me wonderful. Checking small issues and explaining me the resolution while being extremely courteous and kind. I would recommend having them work on a family member/friends car anytime. Thank again Robert for all of you assistance.

I had originally taken my truck to Gruelich’s who had recommended I replace front rotors and pads as well as rear pads for an estimate over 700 hundred dollars. Brakes Plus Gilbert at Greenfield and Baseline provided a second opinion. No front rotors required or front pads. Brakes plus replaced the rear pads only and did a brake flush for a 400 dollar savings. Work was done fast with no hitches. Thankful for the honest professional service.

Robert and Jeremy did a great job of offering friendly and honest customer service. We was traveling from Colorado and just needed to get brakes checked and they got us in and out fast and made me feel comfortable about the whole situation. Would recommend that place to anyone.

Life time guaranteed warranty on the new brakes! Super friendly service

Came and thought that this shop was going to be like everyone else. Not only was the price more than reasonable but I was out of the shop within 2 hours. That’s with repairs and all. This is definitely my home shop when it comes to repairs like these or oil changes. What made it ten times better was the employees were nice as well. I definitely only want to come to this specific location being the other one I called was not as friendly or didn’t really seem to care about my vehicle. They made me feel like I would not have to worry if they were going mess something up. I just got these repairs done today so I might do another review after driving my vehicle for a week or so, but as of right now I am so pleased! Hopefully I leave happy again after I go in there for my first oil change! Fingers crossed!

Shawn was/is such an amazing person. He’s always so nice and so helpful to me and my family!

These guys are really awesome! Came in for an oil change with no set appointment and was Expecting it to take a while. Not even an hour of waiting and they came in letting me know everything was good and set. I’ve been coming here since I got my car back in 2017 and have never been disappointed. Thanks again Jeremy!

Honest and friendly. This is my go to spot for break and suspension system repairs and second opinions of other parts of my vehicles, a bit pricy though but Id say the work and indepth car input is well worth it when it comes to planning for future car repairs/decisions towards upgrading to another vehicle.

Robert at Brakes Plus was so helpful. I had to get my brakes fixed, and they were punctual and even helped me apply some coupons to my order. Would definitely come here again.

I took in for an oil change and they could not remove the oil filter housing cap. I ended up having to drive my car 40 minutes on way back to the last place I had an oil change who had no issues to get the oil filter changed. Central Care care in Phoenix is way cheaper and less a hassle. Care care did not even charge me for the filter.

This place is a absolutely amazing. When I brought my Cailber in for just an alignment last year they found many issues and even showed me. Gave me the deal going on and made it work. They even stayed later to finish the job which I could never be more appreciate of it. This year I brought my grand prix that I only knew a couple of things that needed down but asked for an entire look over. They gave me all the priorities and things that arent a safety hazard yet but needs to be done. As just being a walk in they got all the very important safety hazard work done that I agreed to the same day! Im not saying I only had a couple of things that needed done..there was a lot.Youre money is very well spent here. These guys have been the best and the most honest company Ive been to. I will always recommend this place.Thank you team!

They always do a great job. I have been going there for many years the service and employees are awesome!

From the walk into the walkout very very friendly very very honest and very cut and dry no nothing in between everything you need

This is the third time this has happened to me. I go through the drive-thru give my order and when I check my bag after Ive driven out there is no french fries. Its a pain in the butt to go back up to the walk-up window and get my fries that should have been in the bag when I got it through the drive-thru. I like your food but your service sucks.

Good service and fair prices. No BS. They walked me through their process for determining replacement of rotors and showed me exactly how much I had left. Lifetime service for breaks is a good deal.

Took my car in to get my brakes done. I was expecting to pay alot more then I did. Very fair pricing. AMAZING STAFF at this location. Definitely will be returning!!

We are new to the area and did not have a mechanic to service my car. When the mobile mechanic was unable to make our appointment, I found brakes plus through Google. I was able to get a same day appointment at a convenient time. Robert was my service advisor and was excellent. No attempt to hustle me when I came in or when he called me with the diagnostics. In fact, he went out of his way to offer me the current coupon specials that I did not know about. My car was ready sooner than expected. Jeremy was the service advisor that completed my transaction and was equally terrific. I will go back to Brakes Plus whenever I need service for my car. They are helpful, honest and thoroughly professional. Great experience!

Robert and Jemery are the best! Absolutely wonderful service! These guys helped me so much making sure my Jeep was working GREAT! Cant say enough awesome things about them! Ill be back! And sending people their way! Thank you!

Did a great job for the best price I could find.Helped me find coupons and discounts online to save me money.Friendly and knowledgeable when providing solutions on a need-first basis

Great experience! Jeremy was polite, he explained what was needed and fixed the issue quickly. Robert who has been with the company for a while was very informational and really took the time to answer my questions. I would highly recommend Breaks Plus.

Went yesterday without making an appointment (had emeergency) and they made time to help us out and even gave us an amazing price! Had minimal problems and staff are very kind!

These guys are AMAZING. Really. The customer service here is unparalleled. They REALLY helped me out. My brakes were all but gone. A brake pad was missing.. they were super unsafe to be driving on. They were caring and compassionate and really prevented what could have been a DISASTER. I have 4 kids and drive around everywhere. I hate to think what could have happened if they didn’t help. They really are amazing.

Staff was super helpful, they are always super friendly! I am not mechanically inclined and they always help me gauge the severity of repairs and how soon I should get them done depending on how my financial situation is looking. Keep it up guys!

My car was making a loud noise and I was 30 miles from home. Pulled into their shop stressed out with little kids and in the heat. They quickly diagnosed and fixed my car- beyond honest and told me it was just a plastic cover that had come loose. Would highly recommend them and plan to get my brakes done in the future!

Kenny was very nice, answered questions. And Sean was FANTASTIC! I appreciate the integrity and honesty, I will be back. Thank you so much!I cant review more than twice, so Im adding on to my previous⬇️⬇️Thank you guys so much, you again have restored my faith in finding a reputable mechanic. You guys went above and beyond my expectations. I cannot express my appreciation enough!! Seriously, if anyone reads this, give these guys a try! I had the pleasure of meeting Dale today, I cannot tell you thanks enough! You made my day! Thank you again so much for your honesty and assistance! I will return🤗

I spoke on the phone with robert to set up an appointment time to get my air checked out he was super nice and understanding of my problems and needs, we quickly set up an appoinment time for the next day, same day was available but didnt work with my schedule.I worked with sean in store, and another kind gentleman whose name i unfortunatly didnt catch, sean was also super nice, he took the time to really explain what was wrong with my car, what needed to be replace and what they had done during the appointment.As a 24 year old female with little to no car knowledge. I left feeling informed and unpresseured to do something i hadnt looked into yet, so i didnt feel like they were trying to push unneccesary fixes on me like places have done in the past.They were very time efficient, i was able to drop my car off a few hours early as my schedule was busy. They were verry accomodable. Communicative and kind. I will be going back, i suggest you try it too!

Service and price was great. My only complaint is that was originally provided a quote f for brakes with to options (one cheaper but less warranty, another pricier with lifetime warranty). However after dropping of car for evaluation, the man who called to discuss only offered me the pricier option...... And I had to ask about the other, which was still available. This left a bag taste with me. Not sure if these guys work on commission, but I did not appreciate this practice. Still cheaper than dealer though.......

Took my minivan to Brakes plus to get the brakes checked. Staff were friendly and professional, showed me what parts were needed. Prices were reasonable and competitive, would recommend this place to others.

Keeps changing prices

Robert thanks to you and the team Im driving safe on the road. Thank you for helping me with everything. This is by far the best breaks plus!

I am writing this review for Louis Hunt who wanted to convey his gratitude to Robert for his professionalism and honesty throughout his experience with Brakes Plus. He was knowledgeable and kept me completely informed during my inspection and ultimate brake and rotor replacement. I will definitely use them again for my vehicle needs and would feel comfortable recommending them to friends and family. Thank you!

I did oil change and Robert the manager was so nice and professional to outstretch extra customer care. Thank you.