Unlike most Cricket stores, this one has a very knowledgeable and helpful person working their. His name is Carlo.

I bought a phone on Monday and every time I got a call it would shut down and restart so after work on Friday I drove back to the store (which is about 45 mins away from me) and was going to return it but the girl working that day (she had super long fake nails) said she was just filling in and could not do the return and if she did she could be charged for the phone and I would have to come back on Saturday. So on Saturday I drove back out to the store and Ivon was very helpful and returned the phone for me.

Parker who helped me was friendly, calm and collected. I was already coming in hot, but he defused the situation. Knowledgeable of his products and looked for the interest of the customer. Parker is honest, helpful and someone you can trust. He also went above and beyond on setting me up with a good deal on my new Samsung. I would recommend my friends and family to visit the location on Gilbert Rd/Guadalupe Rd in Gilbert and see Mr. Parker.

My husband and I just switched over and Yvonne made this process so smooth and easy! She was amazing!

Parker is awesome. I bought a new phone, had some software issues with it and he went above and beyond to make it right, even staying late. The district manager isnt the greatest are cares nothing about customers though. I wont go to any other store now as long as Parker is there.

I had a great experience here, the manager Parker was so helpful and nice! Were definitely coming back!🙌

I have a great experience here, the manager Parker was very kind and extremely helpful! Definitely a greatstore to visit.

My experience at this cricket store was very pleasant. I came in with my dad and one of the associates, Parker, helped us out and was very helpful. I bought an iphone xr and he set it up with no problem. He had extraordinary customer service skills, which is rare. And when my family buys a new phone in the future. I will recommend them to go to this specific location, because of Parker. Thank you and Five stars! :)

This location where Parket was an amazing representative for cricket hands down he runs business very well. They are patient very helpful and honest. I would highly recommend this location very different in terms of customer satisfaction in other locations. Ive been a cricket customer over 5years.thank you

Parker, was such a great help in helping select a good phone, plan.. good customer service.

Parker was very helpful & knowledgeable. I recommend this store, and Parker, for your next cell phone service.

Parker helped my mom and I out for absolutely free. 5 star service!

Parker was awesome and so efficient when helping me! Couldn’t have asked for a more friendly, professional experience!

When they came to put a new roof on my house,they worked very efficiently and it looks really good. So 😊 that my roof is done...

Kiana and Parker helped me with purchasing a new phone. We did have an issue with pricing but Parker made things right and I was able to get my phone for the price displayed. Thank you both!

This store has great customer service the manager was great and helped me with my purchase of two phones thank you Parker for your great service.

Excellent customer service, came in thinking Id be getting jipped but Parker helped me out and I left with a smile on my face. 10/10 would reccomend going to this location

Parker was great ! Helped me out .sold me a great phone .I was in and out .great service...Thanks Parker!!!!

Parker gave amazing service thank you making visit easy

My new favorite location! Amazing customer service with the perfect mix of friendly and professional. My first time at this location this evening and I was greeted by a nice young lady who helped me find the best deal on an iphone. I’m not very tech savvy and really appreciate her helping me set up my new phone and taking the time to make sure it was set up properly (most cricket stores make the sale and then kick you out basically) she made the process very comfortable for me. I will definitely be coming back to this location.

Parker was the man. Very knowledgeable about the products and very helpful with the accessories. 10/10 would recommend.

Oh my gosh! Diane helped me so much!She was very kind, efficient and taught me things I did not know about my new phone. Thank you so much Diane!Give this girl a raise 😁

A big thank you to Parker and Yago for all their help upgrading my sons phone! It was a very pleasant experience!

Great customer service! Very friendly people working here! Would highly recommend this location to help you with all your needs!

I love this location! Everyone that works here are always so helpful, informative and professional with any phone or account question that I have ever had, this store is always clean and well stocked with the latest phones and accessories

I wanted a second phone to use on a project for my Employer. I had a project of undetermined length so I wanted to avoid a long term contract. Someone I know recommended Crick Wireless and told me the people at this location were problem solvers.I arrived at the location and was greeted immediately with a big smile and a great attitude.I described as best I could want I wanted to try and accomplish with a second phone. I wasnt even certain it was possible.Conny and Dulce listened to what I wanted and I could tell they were focused on understanding my specific needs, by the questions they asked me. Those two are a great team..Conny told me she was new and Dulce could do a better job of recommending solutions because she was more knowledgeable.Dulce ask me what kind of a phone I currently used. I told I had a newer Iphone. I thought it was a strange question until she asked me if I wanted a phone that I had to learn or one I was familiar with.I told her I would prefer one I was familiar with but I didnt want to spend that kind of money on a phone I may only use for 6 months or so.She walked me through my options and explained everything and showed me different phones. The last phone she showed me was an Iphone 6S that was new in the box and very affordable so I went with that one. It works Just like my newer. Nothing to learn. Perfect solution.It was a very relaxing and pleasant experience with two Ladies that like their jobs.Thank you Connie and Dulce.

She was very unknowledgable

Very fast, knowledgeable staff! Friendly & would Highly recommend!

This team provides excellent service, store has good deals, people are friendly.

Excellent customer service

This is the best stoer custamer service i have been to two others and was not offered any help this guy luis is amaseing ill never go to another store

Its a waste of time I drove 45 minutes to get there for them to change what they guaranteed me then I sit there for another 50 minutes and then she dont want to use my ID because my ID has a different address on it so theyre wasting my time then she wants to be rude and say that they cant do it that I have to add insurance to my account in order to have the first agreement met then they wanted in order to get the agreement and her boss is her boyfriend

I recently went to this store and had a great experience. Me and my husband switched from Verizon to Cricket. Nery made it easy and was very helpful. Definetly will make you feel like a vailable customer and answer all your questions.

Didnt go there

Its 10:27 and no one is here the store is not open.. They where to open at 10! They dont even have a message line! Its like your calling someones phone and the voice mail is not set up!

Great price for their plans their techs ate very inexperienced though