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GameStop
2795 S Market St, Gilbert, AZ 85295, United States
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GameStop
Comments
An
Review №1

Good selection. You can always find the game you are looking for.

Br
Review №2

Above and beyond customer service and support highly appreciated and recommend for anyone looking for their gaming needs

Ja
Review №3

Nice staff helped me find what I was looking for even though It wasnt at there location even called to confirm

Co
Review №4

Awesome service! I traded in my console recently because of my switch to PC and the man working was super helpful and nice even with how chaotic it can get sometimes in there.

Ra
Review №5

This whole city was full of friendly people but game stop went above and beyond to find the exact game my son wanted and gave us directions to the next closest game stop that had it! So thankful my son is no longer asking for that game! ❤️

Br
Review №6

Very great customer service!!

Ma
Review №7

Best Gamestop in AZ! Excellent customer service, great selection. They very rarely dont have what I go in for and even then, they know when the product will be in or where to go get it. Great store!

Su
Review №8

Excellent service! The guy is so knowledgeable and super friendly but gets everyone taken care of!

Vi
Review №9

Didnt they close this store

Po
Review №10

Chris is as rude and incompetent as any gamestop employee I have ever experienced and that is saying something. If he had an ounce of self awareness he would recognize that those pained laughs are his customers telling him to shut up and finish the transaction...

Gr
Review №11

Always one of the best places to be to geek over if you love great games, friendly staff, and just good deals if you like good finds thats the place to be!!!😊👍👍 One of my hotspots, so if you ever want to run into yours truly, you might see me there talking to the store associates!! Great staff! Great deals! Incredible GameStop for all your needs!😊👍🕺👏👏👏

Ma
Review №12

Great GameStop location. Ive worked for GameStop in the past and shopped at a multitude of locations but this one might be one of the best Ive ever regularly shopped at. Every employee Ive interacted with here has been awesome. Never made me feel like just another potential statistic for them. Especially the store manager Erik. As long as Erik is running the show here, I will be a customer.

Ja
Review №13

The team here was very helpful and knowledgeable

Je
Review №14

Its ok. Poor selection of used games compared to the store near Santan Mall.

An
Review №15

Loved this location. Great staff and selection! They were very friendly and helpful, even letting me know about some sales and deals I wasnt aware of!

Er
Review №16

Very unfriendly

Ad
Review №17

Nice and helpful people

Je
Review №18

Had an amazing experience here. Jeremi Definitely made me and my Wife feel that we are valued customers. You can tell that Jeremi is dedicated and very professional. Our experience at this store was just exceptional!Store was also very clean and tidy. This will be the only GameStop we ever go to from here on out.

Br
Review №19

Good deals

Ka
Review №20

I love coming to this store. They have a great selection of used games but the biggest factor are the employees that work here. They are some of the most awesome and amazing associates Ive ever had the pleasure of doing business with. Im probably one of those annoying customers that talk too much but everyone here has been nothing but kind with me. Customer service goes a long way for me as far as whether or not I return to a business and this location is certainly one I will continue to frequent.

To
Review №21

Save your time and don’t bother coming to this location. I’ve tried coming to this location twice and they turned me away. The store did not have one customer both times and explained I wanted multiple items and still didn’t not care....

TI
Review №22

I’ve been too plenty of game stops and honestly this location has the best customer service. The female game stop representative was amazingly patient with us and she went above and beyond to help us. Their knowledge at the store was also impressive. Usually when I go in there and ask a few questions about different older games it’s a rush rush rush to get us in and out but she took her time explaining our different options and bc if this we will deft only be going to this location.

Ki
Review №23

I took my seven year old grandson. The store was busy but he was helped choosing games by a wonderful female associate. She was very kind and didnt talk down to him or direct her answers to me. I love it when children are treated as equals!

So
Review №24

Great place, didnt have everything I was looking for, but all around good experience

Le
Review №25

Excellent customer service

Lo
Review №26

I cant say enough how amazing this store is. They went above and beyond to create an amazing day for my son. Thank you!

J
Review №27

Offered lots of advice and help on getting some games for our kids. I knew nothing but these guys did and offered great suggestions.

No
Review №28

Great staff. Great staff.1 Star for the companies systems management.Computers are always down or slower than a Commodore 64. That place would do Triple if they upgraded systems.

Bo
Review №29

Love the staff here and have had a great experience everytime I went - totally worth driving the extra minutes to go to this location!

Ed
Review №30

Very knowledgeable, helpful, and friendly staff. Great selection of games, consoles, and accessories. Great trade program.

Ab
Review №31

Great Service and Warm Hospitality (for a gamer place)

La
Review №32

I would give this one star if it wasnt for the first employee that helped me. The young man greeted me nicely and gave me great advice about other locations that would have the items I was looking for. Then one of the other workers came back from his break and when I asked the older gentleman about the retro games on GameStops website and how they are displayed despite the lack of availability, he told me, Oh they probably just do that to tease you. Just like you girls have always teased us. Truthfully I expected better from him, but now I know better than to set foot in this store again unless I want to deal with the same sort of belittling harassment a second time.

Br
Review №33

Great selection of games not a big fan of pricing or trade in value but do like the selection would never trade in anything unless I absolutely had to their store is kind of tight so not very much Room to move around in in a way its kind of like going into a hoarders house But thats like most gamestops in general

Pe
Review №34

The store is clean and customer service is great!

fu
Review №35

If your a gamer your gonna love it

RE
Review №36

Nice to go because its a quick trip and the staff make it easy

Ma
Review №37

This location has been my neighborhood store for over a year. I have attended a few midnight releases, performed cash and credit trades, and made purchases in this store several times. The customer service is always friendly here and not overbearing like a lot of other locations. The staff is knowledgeable with acute recommendations, applicable suggestions and I am always met with good convorsation that is able to be broken at my convienence. I would go a decent way out of the way for this location.

Cl
Review №38

Such friendly employees and REALLY care about their Gamers that shop here.

Fr
Review №39

My brother, 22 years old, and I, 20 years old, stopped by Gamestop so I could buy For Honor. When buying it they carded not only me, but also my brother. My brother wasnt buying anything so he didnt bring his wallet because there was no need. Since my brother, whom wasnt buying anything, didnt have his ID, I wasnt allowed to buy a rated M game, even though I had my listener in me proving I was of legal age. So it turns out if you want to buy a rated M game, everyone that comes into the store with you must also be of age and have their ID with them, which is ridiculous.

G
Review №40

One of the best locarions. Customers are always first here! Always friendly and helpful. Always glad to shop for games, and never feel stupid.

DO
Review №41

Friendly people here, and lots of collectables

MR
Review №42

These people know what they are talking about and are super friendly

Ja
Review №43

My favorite gamestop, great people and great service.

[m
Review №44

Stopped by with my girl to pick up a copy of anytime we put on hold the day before. I asked the guy behind the counter for the game and he said he took the game off hold because we didnt come in the same day. He was very rude and just flat out mean. He then refused to sell the game to us because my girl didnt bring her ID, and we are both clearly no where close to being under 18. TERRIBLE CUSTOMER SERVICE! Should be fired!

Ch
Review №45

This is an OK location. Very small and found on both occasions that they did not have the games I was looking for. All that said they are very helpful and friendly.

Br
Review №46

By far my favorite GameStop in the area. Great staff and a very organized, clean store with tons of goodies to look through!

Mi
Review №47

A great place for your gaming needs.

ja
Review №48

One of the best GameStops I have been to. Friendly people and knoledgeable

Da
Review №49

The staff at this one is incredibly helpful and knowledgeable. If you need to go to a GameStop go to this one!

Je
Review №50

The employees are great to talk to and incredibly knowledgeable about a wide variety of games. This location is always my first choice to go to.

Ty
Review №51

Super nice staff. Slow service.

Review №52

Picked up bulletstorm and rage for 360. Thanks Ana of gamestop

Co
Review №53

Ive only been to this location once. by my experience they were very helpful very nice.

Du
Review №54

Well stocked used video game store. I enjoy buying from these store but never sellingas the return price is limited at best.

AJ
Review №55

Great staff very friendly

Pa
Review №56

Terrible customer service and business practices. Theyll be out of business soon, just like blockbuster. Best bet, amazon or Walmart. Dont say you werent warned.

Jo
Review №57

Great staff, Great service and a Great selection!

Ch
Review №58

Terrible customer service, employees are rude and condescending. Selection is so-so. Return policy is the absolute worst. I guess if you want to pay more for something and dont want to wait for it to arrive in the mail, still dont go here, go to Walmart. At least at Walmart you have return options. I look forward to the day the internet puts these guys out of business.Dont be a sucker, shop for your game stuff elsewhere.

Ry
Review №59

Good Store

Mi
Review №60

There is always Cons to going to Gamestop.-They are a joke with trade ins. Craigslist that game.-They are always pushing their gamestop card and now their credit card.But this location is one of the better ones when it comes to customer service. They know their stuff and gice good suggestions when asked.You could do a lot worse.

Ch
Review №61

Dont answer their phones

Lo
Review №62

Great selection and terrific customer service!!!

Go
Review №63

Best store in the Valley

3L
Review №64

Friendly staff. Game related toys usually on the pricier side but they do have great sales on games.

Re
Review №65

Knowledgable employees

Ja
Review №66

Love game stop

An
Review №67

Great games and service

Ga
Review №68

First-generation consoles is Toy

Lo
Review №69

😆

Mi
Review №70

Customer service non I will never go back there

S.
Review №71

Great people and products

Ho
Review №72

Rude staff, subpar selection of games

We
Review №73

Good deals on used games.

Zi
Review №74

Didnt have what I was looking for.

Ro
Review №75

Put on hold an told it would be 10 mind ....really, thats how u treat ur customers?

Gr
Review №76

Good games options and prices

Jo
Review №77

Horrible customer service. They are not helpful and speak down to you. Avoid this location

Sh
Review №78

Good customer service

Ti
Review №79

Excellent service

Information
16 Photos
79 Comments
4.2 Rating
  • Address:2795 S Market St, Gilbert, AZ 85295, United States
  • Site:https://gamestop.com/store/us/az/gilbert/5614/san-tan-village-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 480-722-2074
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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