The staff person I worked directly with was Matthew Kim and his associate Sam. they were the best!! everything from first contact around what I could get for my trade-in in the current market, to the honesty of what would be a good newer/new vehicle purchase was great. We did everything from our home from the test drive, to the trade in to the purchase of our new car, it was great. I will tell others who are looking to purchase a new care to head down to Tonkin Gladstone Hyundai and speak with Matthew Kim!

I have been a Tonkin Gladstone Hyundai customer for the past 7 years. The service staff has gone through a huge remodel during that time. Each and every time I come in I am greeted with a sincere smile and greeting and helped as quickly as possible. Ryan specifically has been there for several years. The familiar face that also recognizes me is comforting and reassuring. Ryan is a mover and a shaker. He is always running and is often on the phone updating me about what’s happening with my Veracruz.We are moving away next week and this was my last visit to Ryan’s Hyundai to get tuned up before the move. It is bitter sweet. You have all been wonderful to me!Bring your Hyundai to Tonkin Gladstone. You can count on excellent service from your Tonkin family! Love you, Ryan!

Dear Hyundai of Gladstone team,Thank you so much for helping me find an amazing car!Mehdi, I truly appreciate your help and patience, and also having a honest and real interaction with me. Its the second car my family buys from here and after a couple of really disappointing experiences at other places, I am so happy that I ended up giving you my business. To the entire team, thank you kindly for working with me! I 100% recommend this dealership!

I had already done my homework and worked out my needs and wants. Z (sales representative) got me a quote that was easily the lowest for the area and she worked with me to keep everything within my budget. When the vehicle arrived on her day off, she came in to make sure everything was good and to hand me the keys. No pressure, no hassle. When I get a new vehicle in the future, I will definitely come here first.

This being my first car purchase, I couldn’t have asked for a better experience. Chad and Hero were awesome to work with, super friendly, not pushy and communicative each step of the way. Any questions I had were answered and at no point did I feel like they were trying to push me into buying something I wasn’t comfortable with. If you’re wanting great customer service, genuinely nice people, this is the place for you!

Scheduling service was easy and done in a timely manner. When you’re paying >$300 for just standard maintenance I do expect a courtesy car wash and that didn’t happen. This service center is not convenient for me so I will probably look for another place to take my car that’s easier to get to and has the time/staff to wash my car too.

Excellent help and attentive care. Highly recommend Mehdi Jamil; he was very considerate and helpful.

I recently purchased a 2021 Hyundai Sedan and had an amazing experience. The car its self had some quality control issues but the dealership is currently working to fix it now. 5/10/2021. Ali the salesmen was willing to make a deal and help me and my wife get a new car. I have purchased many cars on Mcloughlin and this was by far the best experience by far.*UPDATE - the car had its quality control issues fixed at the dealership and the car is at 100%*Solid Salesmen.Solid Financial Personal.Solid Car.9/10 would recommend.Thank you.

Had tires changed from summer to winter set. Got home missing lug nut insert.Called twice and assured, technicians dont have, Spent hours cleaning car and researching purchase of another one. Next morning got a phone call that I could pick missing item at service desk. Got feeling that my time was not worth anything, and that I was just lucky they found their error.

Very friendly and professional! They work very hard on getting you in and out on your time. They definitely put the customers first. Highly recommend you check them out! Will definitely be back for a future service.

Walked in to this dealership after going to others and not being happy. Tonkin Gladstone was able to get us into the car we wanted. No issues and super friendly! Our salesman was great. We were in and out in about an hour with our brand new car!! Thanks Gladstone Tonkin!! You guys rock!

Came in for oil change appointment great service in and out in a flash. Very happy.

I presented one of the service advisors with something they had no idea about. They told me they would research it and get back to me.Within 30 min they called back and got me in for an appointment for the next day. The original quote ended up going down so Needless to say I’m very happy with the service they provided!

The team at Tonkin Gladstone Hyundai are pretty decent folk. Mehdi, Dale, and Dane all worked hard to get me a deal I could afford. They worked with my credit union and managed to put a deal together remotely, mostly over text and email! I live in Eugene, my credit union is in Los Angeles, and the car I wanted was in Gladstone, yet somehow they made it work. Kudos to them for pulling it all together.They only get four stars, however, as detail crew needs to up their game. Even after reminding the sales team that I expected the car to be fairly well detailed - having noted some spots they missed during my test drive - I picked up a car that still had sticky stuff on some of the buttons, dust on the dash, and little grains of sand in the holes of the perforated leather seats. The whole ninety-minute drive back to Eugene, I was touching up spots that should have bern touched up before I picked up the car. Every time I’d proudly show my new ride off to a friend or family member, I’m finding yet another spot that got missed. Nothing major, mind you. It was far from filthy, but it wasn’t quite a job well done either. And when did car dealerships stop sending you home with a full tank of gas? A third of a tank? Seriously?But would I buy another car from these guys? Yep. They made the process pretty easy, answered a ton of questions, and I left feeling I got a pretty good deal on a great, if somewhat sticky, ride.

Very clean, very quick, and so great to deal with. I used to have service done at a different Hyundai location and it was always 1.5 hour wait. Now, 45mins or less. From the phone call to make the appointment, to the check-in process, I couldn’t have been happier with my experience. I will continue to do business with Tonkin Gladstone Hyundai.

The Service Department is terrific!! I amalways treated with respect and my questions are answered clearly. They make great efforts to secure the best price for the service my car needs. What a great team!

I got in and out super quickly and they were able to help me right away even though I was early! Very helpful and knowledgeable

Bought a Palisade recently. Sale was fine and it went pretty smoothly. Also added a towing package and was told that it would arrive in a few days. It’s now been 3 weeks and they still don’t have the parts and have not been helpful. Missed important vacation opportunities to tow our boat and they obviously didn’t deliver what was promised at point of sale.

John, the service manager provided excellent service with helping resolve a minor issue we had at the service center. We recently purchased a Palisade from this dealership. We are very pleased with the vehicle and the post purchase service we have received at every step. I highly recommend doing business with this dealership!

My and my husband experience was bar non the best yet, from the moment we got out of our car we where greeted by Ali geramimafi, we loved his honesty and his knowledge about buying a car. We didnt feel as if he was selling us anything but helping us make the perfect decision. Ali we really appreciate your honesty and hard work and I will definitely be sending business your way.

Excellent and prompt service. They were waiting for us both for our appointment and for our trade in drop off the next day, we did not have to wait a single moment. Relaxed atmosphere, my husband and I were allowed to drive off on our own to get a real experience of a test drive with no pressure. Salesman was incredibly knowledgeable and had a ready answer to all questions and was easy going and chill. Made it by far the easiest car purchase I’ve ever had.

I am from out of town and had scary sounds coming from under the hood as I traveled from palm desert, ca. I called Tonkin Gladstone last minute to see if they could get me in to see what the trouble was. They said they were busy but would fit me in and to come right over. They put the car on the rack and found put that a ball bearing was loose and causing all the noise. They took the tire off and fixed the problem. When I asked how much, I was told no charge. Brought me to tears. Such kindness. Angels show up even at Tonkin Gladstone Hyundai. 💯💢💥👍😉❤

Having a rough day and 30 min late for my oil change. The service department was so very kind, helpful, and understanding —and was complimented by two other customers while I waited. You don’t know how much your kindness and helpfulness really changed someone’s day. I’ll definitely return!

At pick-up my cars Repair Order showed the car was serviced as Hyundai Routine Maintenance but I had requested the 90k interval service maintenance. Service dept & I talked as warranty acceptance, if needed, was in question.The service dept convinced me they would insert into the Repair Order their certified word that the inspections that were done as routine maintenance would be accepted for warranty and were sufficient. Four stars for combination of service level mistake (but reasonably resolved, I believe) & not taking the initiative to clean the massive amount of grasshoppers the drive through car wash couldnt get off. I didnt mention this at drop-off but Ron Tonkin Hyundai Gladstone advertises exceptional customer service.I will probably continue driving to Gladstone Hyundai for my cars needs & Ill remember to be clear about expectations. Hyundai makes an exceptional automobile.

I had a great experience purchasing my car. The sales staff was awesome! Thanks guys

If you want a hassle free experience. Dont go here. We bought a rental car service contract through this same dealership and they are out of rental cars so we had to pay out of pocket $700 to get a rental car for 7 days from another company. This is one of many things going on.

Excellent experience. I had planned to go and view the car but then had to undergo an unexpected surgery and missed my appointment. Will was fantastic and offered to bring the vehicle to our home once I was home in order to make it an easier and convenient experience for me. He brought the car to me, I test drove it, and then that night his finance team sent me the paperwork via email to sign for the car. The other awesome part of it is that we live in Beaverton, so he was willing to drive 40 minutes just to let me test drive it! That whole process took 10 minutes total, in comparison to spending a few hours at the dealership. The next morning Will delivered me my car, walked me through features in my own driveway and away he went. Highly recommend Will and his team at this dealership!

Great service, Great People.. Very friendly and courteous. Also really fast service which is what I needed.

Disgusting service! the check engine light came on. came right away in the morning to check what the problem is. I did not order the apoitment because there was no time for that. but I thought safety was more important. but I was wrong. I was refused even just to check what kind of error it was. referring to the lack of features, although the scan with a scanner works for 1-2 minutes. that is, I have to drive a dangerous car until the appointment is made. I cannot go to other private workshops because the car is on lease. hopefully nothing happens, but just in case I will document my visit.

AMAZING experience. RYAN in the service department was an absolute professional, and super personable. When you don’t know much about cars, having someone that you can trust is priceless.

Really pushy with the financing. When a customer says NO they don’t want to finance with you then leave it at that! I had my own financing that I was happy with and was not interested in going through you.Thanks for leaving the gas tank nearly empty too, that was freaking awesome after just spending your asking price of 29k on a used vehicle that had only been on the lot for a couple days.Definitely will be back the next time I’m purchasing a vehicle…NOT!

OMG!!!! Thank you Tonkin Gladstone Hyundai. Such an easy process in finding a car within my budget, and the whole process through to the very end. And explaining the numbers and the paper work. I hadnt bought a new car in over 11 years, and needed a new one right away. I showed Cameron what ones I was looking at online, easily helped and was super nice and helped find the car I was looking for. Got to test drive the car, and was so much better than my last one. They got it all cleaned up by the time the paper work was done. Such a super chill, friendly and helpful experience, and definitely great customer service. Again Thank You, Tonkin Gladstone Hyundai

Great customer service! They were able to get me in on short notice and were upfront about costs and time frame. No issues, will definitely go back.

Tonkin Gladstone Hyundai really went above and beyond! I was in and out in a hour or less with my new vehicle. I will definitely be recommending people to come here! Thank you!

Friendly and accommodatingThey took me to the store I wanted to shop at while they worked on my car.

Always courteous and thorough with great communication. Love being able to trust my dealership!

Awesome staff! Everyone was super friendly and helpful. They made the buying process the most enjoyable and fast I have ever had the pleasure of. David Cobb the sales associate was amazing and I would strongly recommend. Thank you Tonkin Hyundai of Gladstone!

Tonkin Hyundai made purchasing my first vehicle an easy and straight forward operation with great customer service and professionalism. My salesman David Cobb went above and beyond his duties to accommodate my out of state travels. Very rare to find a dealership with the quality of this one... And this is coming from someone that works at a dealership! If youre having doubts about trusting these guys, worry no more. Rest assured that you are in good hands.

This is going to be a little short on detail as I used the auto brokers associated with my credit union (Auto Mentors) to find and deliver my 2022 Kona. That said, Tonkin Gladstone Hyundai had the vehicle at the trim level I desired and the paperwork took less than 10 minutes to complete for the dealer. A seamless experience top to bottom.

Very easy experience, fairly quick and painless. Low pressure and friendly! Got a great lease deal on a loaded Hyundai Ioniq EV. Cool little car!

Had a recall appointment at Tonkin Hyundai for my 2014 Santa Fe. It only took 50 minutes from the time I checked in - all work done quickly & professionally!

Easy to schedule, very courteous and professional. The problem was thoroughly diagnosed and corrected. If I need any automotive work done in the future, Ill be back for sure.

The only reason this is getting a five star review is for what David Cobb did for my sister and I during her first time car buying experience. Initially I was going to leave a bad review about how our experience was when it came to finance. David was NEVER a problem very nice very sweet and broke things down to simple terms for my sister as well as explaining in detail what things meant. The finance person we had however did an awful job. When you go to buy a car you should feel like the dealership wants to take care of you and make sure you arent getting screwed over and should bend over backwards to make sure you get the deal you want as well as making sure you are able to leave in the car you wanted! This gentleman however did the opposite so much so that we left the dealership empty handed because everything about the deal felt off and wrong. Not to mention the tone this gentlemen was using made us extremely uncomfortable and quite frankly disgusted with how he convened himself and the dealership.However the shining light here was David. He called me early the next day and apologized again for how the man acted. Agreeing that it was unacceptable, and stating if we still wanted to move forward with the purchase that he would personally deliver the car to our house! After consideration and relooking over some things we decided to move forward with the sale through David. He was truly bending over backwards for us and making sure that everything was perfect. My sister could not be happier with her. David thank you so much again! Highly recommend David!

I will have to say I wasn’t that impressed at first, but later on my experience completely changed! The sales man helping me was David Cobb, and he was so unbelievably helpful and nice! He did everything he could to make my first new car experience amazing!!

Helpful sales staff and straight forward process. No hard selling, had a great experience! Mehdi was a very friendly Salesman, a pleasure to do business with. Got a great lease on a new Ioniq EV!

Service work was good and completed in time expected. Was greeted quickly by the lady at counter and she took my information and I waited then the service writer next to her got off phone and she handed keys to him. I still standing there and then all a sudden she she goes O he will help you. She never said anything after asking my name and why I was there . Did not seem professional or like she cared

This was on of the very best buying experiences that I have ever had. I felt very listened to and Jennifer deeply understood my needs regarding buying a new car. She spent alot of time cultivating a strong connection that I am sure will last for a long time. She also got me a great price on the exact make, model and color that I wanted. I am so happy with the service I received and would highly recommend Tonkin Gladstone Hyundai and Jennifer K. to anyone thinking of purchasing a car.

This dealer has a smaller showroom as compared to some other dealers. But when it comes to sticking to their promises and honoring advertised rates they are top notch. Unlike some dealers that advertise a price and put extra details in the fine print or dont even put on the fine print, this dealer shows all the details of the deal, you know what you will pay out of pocket.Have used the service department on a warranty issue only once, they were very nice and helpful.Overall a great place to shop for deals on great new cars

I bought my 2020 Tuscan from Gladstone Hyundai back in October and I finally got around to having the Max guard put on. When I initially got it back, it looked like some oil had gotten on the seat and the sealant had been placed over it. I noticed it immediately, and it took me a few days to call and express my concern because I don’t like to be a complainer, but this was just blasting in my face every time I opened the door. I called and spoke with Kaylee (who is amazing at her job and has the kindest, most upbeat attitude). She assured me that it would be resolved and they would make sure knees happy with the end result. I brought it in and the service department got straight to work. Within a couple of hours, the stains were gone and my boy is fresh, clean, and as good as new. It’s very reassuring when you buy from a dealership that stands behind their products and their services. I’m brother is currently in the process of buying a car from them as I write this review. Thanks everyone at Gladstone Hyundai!

Dave Cobb is the man! Sale went smoothly, and he drove out to the other dealership to have my car ready to test drive on arrival. After deciding to buy, we blasted through the paperwork and then he offered to drive my vehicle down to Salem for me, so I can have it today! If you’re in need of a car, check out the Tonkin inventory and give Dave a call when you see one you like. Bring him a donut for extra stellar service! Thanks Dave!

This is at the service department this morning they were fast friendly and had plenty of options for social distancing. Including hand sanitizer which I found refreshing to have available. My car was taken care of quickly and cleaned during the service that was a nice surprise. I will return again thank you for doing such a wonderful job.

John at the service desk was friendly and attentive. Also gave me a discount on my oil change which was much appreciated. Will be back here for service again in the future.

Kaylee was absolutely amazing! Actually everyone at the dealership was great! I didnt feel pressured to buy a vehicle & I had no second thoughts or regrets. I will for sure be recommending them to all my friends & family who are in the market to buy a used or new car. I bought a used Kia & I am so in love with the vehicle, it is everything I could have asked for & more! The price was great & the car has all the nice upgrades I wanted :)

Absolutely wonderful experience buying a car at this Hyundai dealer!!Very grateful to have had the help of Victor. I was unsure of which car model I wanted, and he was very genuine and honest with me. It made the car buying process much easier. After going to multiple dealerships in the area I have to say that Tonkin Hyundai Gladstone had the best and most welcoming customer service. The manager, Tony, was also extremely helpful and great at his job. Even the financial guy, Nabile, was a pleasure to work with. So happy to have found Gladstone Hyundai during our car buying process, and to have the help of Victor, Tony & Nabile.

Ryan is amazing. He took time to try & find the issue for CarPlay. Unfortunate that it didn’t act up.

Awesome place with great selection! I recommend this place highly great staff, even got to test drive a Hyundai Santa Fe and it was super nice!

This was the easiest buying experience I have ever had. Both Dale and Victor did everything they could to make sure it was easy, fun and that I got the exact car I wanted. They were so patient, thorough and willing to answer all my (endless) questions. I had such a great experience, I recommended them to my daughter and son-in-law just days later. A truly painless experience!

I have had a Hyundai for the last 15 to 20 years. Always been extremely happy with the car. I may reconsider what I’m going to get to the next time. I took my car in for its regular oil change and was told the charge would be 60 some dollars. I definitely was taken aback and asked why it doubled from the last time I had an oil change. They said they now combine tire rotation and oil change and charge for both at the same time. I asked him what if I didn’t want my tires rotated and he said I don’t have to have them rotated but they would still have to charge me that fee. After paying and making a decision to go elsewhere for oil changes from now on, they gave me my print out of the receipt. It says right on the receipt “tire rotation if required”. My tires do not need to be rotated every oil change and I should not be being charged for that if I choose not to do it. This is the first time I’ve ever been extremely disappointed with Hyundai. As I said, I will definitely be considering a different car next time. I feel very taken advantage of.

Fantastic team from start to finish. Efficient and friendly!

Great service,, no waiting, friendly and helpful staff—plus excellent coffee. Will use this dealership for all future Hyundai work.

Customer service was awesome. I was asked if I was okay could they get me coffee, water or anything and I replyed no thank you. There was a young who came to me and said, I notice you been here since this morning, can I offer you lunch. a drink or anything. That was very generous or her. I was there for four hours and I was very comfortable and I felt welcomed. Thank you again.

Excellent service, they made it easy and they worked for me to get me into the right car for the right price and helped with every step. Very friendly staff and they even let me use their computer to get my insurance that day. Also the car I bought needed a replacement battery, so instead of sending me home without a ride, they let me use a loaner car until the next day when my car would be ready. This was the quickest and easiest experience buying a car I have ever had. They even made sure I had the right package, letting me know about dents and scratches insurance and a maintenance insurance package that will allow me to take my car to any official Ford dealership in the USA if anything mechanical or engine related needs fixing. And I even got a low interest rate and low monthly payments. I will absolutely be back again. Thank you Tonkin. I love my new car and I am so happy to be back on the road. I felt they were transparent with me the whole time. Happy new year.-Ashlin Miller- Very Happy Tonkin Customer

Bright and clean atmosphere, with very friendly and respectful sales staff. Had the pleasure of working with Kaylee and Hero. They even brought in a model from a partner dealership so we could compare two options, side by side in person. Happy buyers!

I had been car shopping for a few weeks and we were not having the best experience to say the least. I had found a car we liked on their website and placed an inquiry. Jennifer called me right away and immediately made me feel comfortable and didnt pressure me on the car answered all my questions and was extremely helpful. We drove down the following morning and while traveling we worked out some details over the phone. When we arrived the car was pulled up and ready for a test drive along with some paperwork already filled out. Jennifer went above and beyond with customer service and Dane in finance made the signing process quick and seamless. They never pressured us and were transparent with all fees and options. At the end of the day they figured out the best price and plan that covered what we were looking for. I couldnt have asked for a better experience!

The crew at tonkin hyundia is fast and efficient making our expierience very pleasant and fast

Great staff! Great service! But no car washing facilities on the premises is confusing... To be honest when they brought my car out dirty. It was a total let down. Was given a free wash coupon. Did not make me happy. Go somewhere else now to get your car cleaned after we serviced your car already.

The staff were very nice and not pushy at all I just got my first car from a dealership through them if they have a car/suv that your looking for I would highly suggest stopping in to talk to them 5 out of 5

This dealership is great and Victor was a pleasure to work with. He was knowledgeable and extremely helpful. I would recommend this dealership to any of my family or friends.

I love my car, and they were easy to buy it from. I probably could have negotiated a lower price, but Im really happy with my purchase and am really happy with what I got for the price.

Jennifer and Dane are wonderful people. My family and I had such a great experience working with them. Theres something to be said for a family atmosphere. Thats why in the future, well drive 2 hours to go there.

On time, complete, easy. Great service by professionals

My car was running horribly when I dropped it off. I live rurally so could not leave it more than a day. My advisor Ryan helped me out with a loaner car until repairs were completed. It made such a difference and enabled me to return home until my car was done. Extremely professional and accommodating. My car is running great, I couldn’t be happier!

Everybody was super helpful, beforehand researching the car I wanted they reached out via text great communication and when at the dealership top notch service from digital paperwork having the car ready to go in and out in about two hours.

Friendly, felt safe due to Covid protocols. Efficient service.

Theres rarely a sales experience or a salesperson that is so pleasant and so positive that they become your go-to. This has become the case with Guillermo Heredia at Ron Tonkin Hyundai in Gladstone, Oregon. We first met Guillermo in 2014, we live two hours from Portland and after disappointing, unfriendly and unwelcoming visits to our local dealerships we decided to take the long drive to the Portland area and fortunately we did! Guillermo guided us during our search with friendliness, professionalism and knowledge. He didnt behave like the proverbial sales shark; he didnt pressure, nor mislead us just to make the sale. He is very knowledgeable about each vehicle and about the financing process. Hes friendly and fun to do business with. We purchased that day and we just recently returned for the seventh time; seventh purchase in as many years! We will NOT go anywhere else, nor will we go to anyone else! With Covid and its safety measures in mind, he was very responsible in maintaining distance while showing us this recent vehicle, he remained masked and was still able to make the purchase seamless, convenient and enjoyable by completing most, if not all of the paperwork remotely. I highly recommend Guillermo to anybody for their car buying needs.

Had a wonderful experience. Kaylee made the process of buying a car stress free and was very attentive to what I wanted. She and the staff worked hard to get me the car I wanted in the price I wanted. Would definitely recommend visiting them if you’re looking for a new car!

I recently bought a Kona EV from Kaylee. When it comes to customer service, this was the highest quality service I have ever received. She was personable, not pushy, and made the experience of buying a car feel easy. She went above and beyond in all aspects of the experience. I didn’t once feel like I was working with a car saleswoman it felt like I was working with a friend. I will never buy another car with anyone else, and will recommend her to anyone I know who is looking for a Hyundai & a beyond perfect car buying experience.Thank you Kaylee!!

Great service and customer service too. I already recommended Glandstone Hyundai to all my family members and friends.

Just bought brand new 2021 palisade limited edition yesterday. the deal was good and salesman service is fantastic. his name is Ali Geramimafi. he is the man! honest and kind !! after I bought my car he set up/register the Hyundai remote app to my cell phone while I waiting. after detail process finished, he came out and explained all the functions and adjusted all the software systems. he stayed with me until 9:30 pm yesterday. i highly recommend him. he is the person.

I bought a used Hyundai Santa Fe this afternoon, and it was the most painless car buying experience I’ve had. Jennifer and David were so helpful.Jennifer took me through most of the process, and she was super kind and easy to work with. She informed me of all my available upgrades and options but never pushed or made me feel at all uncomfortable, and as someone like me who is easily pushed around in situations like this, I was extremely grateful for her style. There was no mystery, and I appreciated not being surprised by anything.I ultimately turned down an extended warranty, but I was offered a good deal on it, and there was no argument or pressure when I declined.The finance manager was also great, and Juan did a lovely job getting the car ready for me while we were finalizing everything. All around wonderful experience!

Called to have a Mirror Assembly replaced. Ordered the part on Monday, part was in by Wednesday was able to go in on Thursday to have it put it. Took less than 20minutes in late afternoon, so really appreciate their politeness and consideration of my time.

Great service take care of my car and friendly staff

This was by far the best experience Ive had buying a car. Dale and Jennifer were super easy to work with. I was so anxious about dealing with the whole process that I considered buying on line. Im so glad I took the chance to explore this in person. Everyone was friendly and not pushy. I was able to learn about the vehicles and make the perfect choice for me. Im so happy with my Tucson, it really is a great fit. I would recommend Gladstone Hyundai to my friends and family. Whew. Goodbye anxiety, hello to my beautiful new car.

Got a Kona EV from here. The sales process was so so with some negotiating. I got an email from Hyundai Motors about a collaboration with Electrify America and a free credit. I called the 1800 hyundai support and got no where. They pointed me to the dealer, where they had no idea and I left a voicemail never to be called back. A few weeks later someone called me about a software update, and I asked about the promo again and was forwarded to a voicemail, which i left, and have never been called back. At another point, after I had purchased, i emailed my sales rep for a quote for a friend and never heard back. Overall, unimpressed. My friend who purchased at gladstone salem seems much more happy with their service, and got an offer for discounted car detailing as part of the package which seemed pretty nice (I inquired at gladstone, and they didnt offer it.)

Courteous and fast. Waiting area is pleasant and bathroom was spotless.

Buying a brand new car from Gladstone Hyundai was the best most amazing car buying experience ever!! I have bought a lot of cars and Jennifer knocks it out of the park!!! The finance department went above and beyond!! I will definitely be back!!

RYAN @ THE FRONT DESKMATT- PARTS, BOTH HAVE AMAZING CUSTOMER SERVICE...PATIENTS, COMMUNATION, AND A POSSITIVE ATTITUDE ...RYAN EVEN REMEMBERED TO GIVE ME MY PAPERWORK FROM MY VEHICLE PURCHASE..( I LEFT BEHIND A FEW DAYS PRIOR) W/O BEING ASKED. RYAN IS ON-TOP OF THINGS. ONLY THING THAT THEY CAN IMPROVE WAS VACUUMING INSIDE MY SONATA BEFORE LAYING DOWN THE NEW FLOOR MATS

The team here really knows how to take care of their customers! Ive bought two new cars from them with great experiences. Sales team is awesome, Ali, and Vanessa were great to work with. Financing with Preston was a breeze. The entire team here really knows how to connect with their customer for a personable experience that makes the entire process totally stress free. Location manager Dale is doing a great job obviously ! Thanks team Gladstone !

Had an appointment for engine replacement warranty work. They were able to let me get my vehicle there a week ahead of my scheduled appt and said they could probably fit it in. It was done before my scheduled appointment. Much thanks to the team there in Gladstone.

We had a great time looking with NO pressure. Very informative and answered all our questions! It was the best car buying experience I have ever had! Kaylee was fantastic!!

John Shipman was kind, helpful, and honest. When every other Hyundai dealership couldn’t or wouldn’t work on my car Tonkin Gladstone was willing to, because of, in my opinion JohnThanks for the new transmission!

Mehdi Jamil provided excellent service to me while purchasing my car! I really enjoyed my experience there and will definitely recommend anyone to come here if they need a new car. I’d rate it 6/5 if I could.

Worked with Mehdi Jamil from start to finish. He was informative, kind and no pressure. It was a pain free buying experience that I really appreciate. I highly recommend them.

Came home with a brand new Kona today and I couldn’t be happier. My sales associate David C was very helpful and had everything ready when I got to the dealership. Didn’t have to spend a whole day like previous experiences. Little more then an hour is all. I highly recommend them!!

Jennifer is amazing. Financing was easy. Walked in and out in less than 3 hours. Worked well with my needs and concerns. Amazing team. Thank you

Wonderful experience! Smooth, easy process, professional, communicative staff. They did a multi point check just to make sure everything else looked good (it did). They didnt have to do this and I was grateful they did. They arranged a shuttle for me to be taken to/from the house. Was grateful to be the only one being transported. The work was done quickly and they even gave me a free car wash after. Thrilled with the experience!

It was a really good experience.

Everyone was polite, and explained everything in great detail. Purchasing a car can be overwhelming and I felt they made a great effort to make us feel comfortable. I highly recommend checking it out and meeting the people here.

The service department is always so nice to deal with. Today they were SO great!! I was having an issue and they took their time to answer all my questions and help me make a plan for resolution. I cannot thank them enough!!

Preston found the ideal 2nd car I had in mind in fantastic condition and went the extra mile in every way to make sure that not only was the transmission and many parts in nearly new condition but had the car detailed, serviced, touched up, filled up, topped off and in perfect condition so when I traveled from out of town to pick it up the truck was better than expected in every possible way. Paperwork was short and sweet, an absolute steal. I couldnt be happier with the whole process.