Always a great experience here every time, service department has never let me down... Great customer service, fast turn over, fast service... Only Hyundai dealership Ill take my Genesis... Ask for Bobby in service 5 π service writer, always makes me feel like family and he always makes sure I leave with smile on my face..
These people are very helpful long after you purchase your vehicle! I would follow my favorite guy Ted anywhere! I would give them 10 stars if it let me!
Great service and very nice accomodations for customers waiting on service. Staff was very nice throughout and work was complete in a timely fashion.
My husband and i were very pleased with josh our sales person . He could not have been any nicer.The only thing were were displeased about after we decided on the car and signing paperwork we were told the car that was brought from another lot then had 200 miles on it .Would have liked to know that when we laid eyes on the car first.would have thought we would have been told right off.All the people were helpful and kind.Josh was so helpful . Thank you josh!π we did take the car but was not happy about the mileage.
Got my new baby there last weekend. Love β€ it.
Best place in Kansas City to buy a VW. I would not buy from anyone else. Look for sales rep Ms. L. Whitehead for some great VW deals
Great place to check out a vehicle to buy,salesman are great answer questions and not pushy
The finest maintenance crew in the northland!
Very friendly and best prices in town
Tom Sexton is the best car salesman I have dealt with. This is my third vehicle that I bought from him. The service department is so reliable and prompt when servicing or repairing any vehicle vehicle problems I have. the finance manager and sales manager or spot on working with the customer and helping them get the best deal. Thank you for always providing me with the best experience.
We drive over 200 mile for a oil change, your service department is great Bobby always takes good care of us
Best dealership in Kansas City
Love the new Sonata. Drove it about 20 miles. Limited, noy bad pricing either. Many features which are great. Nice ride.
The svc Dept refused to give me a receipt for my cash payments . I will forever wonder why.
Avoid at all cost for service. Over an hour for a oil change. Second time I have waited this long, only reason I came back was because they offered me a free oil change. Over priced, slow and lacking actual customer service. Go anywhere else but here.
Our salesman, Steven Dee, was so considerate of our budget and what we needed. This is coming from two brokeish college students buying their first car together. He helped us get a better car for our budget. Every other sales person we talked to was incredibly kind as well. Cannot recommend enough. Worth the hour drive even though we live by other VW dealers
I used to go to the another location, but not any more. Now, I only go to Northtowne. All of the guys in the service department are great, especially Bobby and Brian! When I call them, they ALWAYS call me back. They can usually get my vehicle in for service within a day or two. Other locations told me that they couldnt get me in for 3 weeks. Whenever Ive been in a jam, these guys have gone out of their way to help. Its Northtowne all the way for me.
Very helpful fixing my car
One-Stop place for all parts very helpful
Easy staff to work with. Prices are very fair compared to other dealers. Excellent service for your vehicle
Dog friendly. Have had no issues with the staff or any of the work I have done. Waiting room is nice and that have WiFi as well as an area for you to work in.Update...Still waiting for them to call me with the recall part.... also they lost the extra key I had them order.
I stopped by to pick up some parts for some repair I was doing. Joel was super helpful!
Looked at a pre-owned beauty but wanted to sell me a brand new Elantra, NOT the SUV that I came looking for and found on their lot!! Disappointed this time but You may have better luck if your credit is established. Mine is not.
Carl Carter was very straight forward and pleasant to work with.
Convenient and friendly. Reliable internet if you need to work while you wait
Well worth the time and the drive. Didi Lazerus is the man to see about your new Tiguan!
Not bad, good selection otherwise service prices higher than expected
I cant say nice enough words about the most wonderful experience my wife and I had between the Northtown VW group and the Northtown Mazda group. All I can say is this Northtown auto group has earned my trust and faith in the Dealership experience The positive personal service we recieved was truly nothing less than perfect. Between sales and service I will never go anywhere else again. My wife loves her new Mazda CX5, it is so much nicer then her run of the mill Ford escape titanium ever was..Thanks again toMike Lope Lopez and the most awsome people in the business at Northtown Mazda .
Great service π Friendly staff.
You will have a better experience if your credit is established. Just dont let them talk you into something you dont want!
Great place to get a car. Awesome shop also.
Sometimes hard to get in here but they do a pretty good job. I think the prices are a little Fair. I bought a couple of Hyundai there.
Excellent service. Always treated well
We could not come to a deal on a vehicle. They tried their hardest but I couldnt afford a monthly payment that high.
Great customer service VW.
The best auto dealership.
Great selection of used cars with prices marked. However couldnt get anyone to assist.
Great place to buy a car
Great and helpful
Always great customer service
Great service, very helpful customer service
Only place in town too by a great
Great professional people to do business with
I take my car here, they do things to her, I give them money.
Excellent service and automobiles
Always great service.
Great place to buy cars
Matt is an awesome salesman to work with
Nice people.
Great service
Excellent service
Make sure you see Bobby
Adam Quint goes above and beyond
No pressure, but attentive
Expensive
Great Dealership
Friendly staff
Great
Very well