Im very happy with the phone and deal I got from this store,a wanted a good smartphone that did the basics, and the employee recommended different phones so my options were open and loved how she explained all the different features each had. Definitely coming back here!.
I was very astonish on how well the employee handled all customers at the store while upgrading my phone,definitely need patience for that and she handled it very well.
I was very surprised at how helpful the employee was,very happy with the strand attention I got.
Store is open now new owners And new employeesThe girl working there is very nice and knowledgeable I’m glad they changed people and store looks very nice brand new everything
The staff was very helpful, they gave me a good deal and set it up very quickly.
There new store is nice and there fast and knowledge
Sadly,I received a rude costumer service. And somehow unprofessional.
100% GOOD SERVICE
Yesterday i went to this location for the first time i bought 2 phones the service was wonderful the people there were very professionals i give this location 5 start they also transfer all my info to the other device and the best thing of everything is the speed that they do thing i only had 10 minutes to spend in this location they were able to finished on time thanks Jeff you the best oh and Marlin too :)
You are supposed to be open at 10 am. 5 minutes late, I can get. At 10:25 and no one is in sight is just unacceptable. You are part of major corp.
Knowledgeable, helpful, and kind. I had a great experience. Thank you Jeffrey & marlin
I had a great experience at this Metro PCS location. The staff there listened to my needs and suggested the most adequate plan. I highly recommend this place to anyone looking for a prepaid mobile service provider.
Marlin was the name of the representative who help me she is very nice person very knowledgeable
In this store you get the best deal the guy whos name is jeff he provide me a free cover for my phone when when i bought my phone there he knows how to fixed every problem at the store unbelievable but is true this is why i alway coem to this location jeff is the best in what he do
The person at the store is very nice he not only sold me a phone but also transfer the phone numbers and picture i ask him many question he answer all of them he dont smile alot but he make you happy by doing his job and being professional in his job his name is jeff the best guy in this store
Horrible experience. The salesman name “Jeff” had very poor customer service. He acted like he didn’t want to be at work at all. No smile, very nonchalant and could careless. My son & I went in this location because it’s by our home and I just purchased a new iPhone 11 for my son, being that we currently have the Metro Pcs service, we came to switch service to the new phone. Although I forgot my metro pcs account password, they were unable to move forward. They referred me to go to the corporate office or Caine back on Monday. This was a Saturday we were there. As per the other sales person she explained that the “ASR” or manager they could override “ forgot password issues” does not work on the weekends. She was more apologetic and spoke kindly . However her and “Jeff” started talking in Spanish... holding a conversation. It was extremely rude and unprofessional. Were they talking about us? We were the only customers in the store. Worst customer service ever. I will never go back there again.
Best store in town fix all problem and it has the best customer service
Store is nice and air conditioned with two sitting place. They have bunch of phones from budget to top of the line.However, the dude that worked there didnt set up an account correctly, didnt tell us about the pass code and secret questions. So we had to go back to the store instead of just calling metropcs. The lady was nice and fixed the issue but was half hour late to open the store (10:30 instead of 10:00).They also have a tip jar for some reason.
Best customer service by jeff and marlin very knowledgeable
5/3/20. Please update the store hours to “closed” i just wasted my time driving out there for nothing! Really needed to be helped Switching my phone. Anybody in the glen cove area dont bother going,, all lights are on Even says “open” but nobody is there.. very disappointed !!
Best customer service marlin and Jeff are the best
This location is the best of all the metro store I have visited before Jeff is the best guy to go with he fixed all problem
I had a problem with my phones they fixed fast i love this store
I highly recomend this to anybody that needs to save money on mobile service
Best customer service ever
They will sell you the phone and monthly conract but when needing assistance with sim card issue or transfering data, they said, I dont know how. Really, so much for tech support! If your going to sell something know the product line!
Great experience with jeffry the owner always gave me good deals on the phone and had mtpcs for 8 years thank you jefry...
Best deals and best customer service
Professional
The best service they resolve all problemsreally smart guy and professionals.
The service is amazing.
Helpful. Not too knowledgeable.
The beat store
😀😀😀😀😀
Excelente servicio... La persona es muy servicial y te explica detalladamente sobre el tema ..
Very kind thank you
Metro of Glen Street very satisfied by the attention of Miss Alta really super generous in her attention .... I won a friend.
Very satisfied with the service they gave me, very ablame the lady who works there.
The store opened new owners Im glad the previous employees are gone.I think the girl who works there is called Alda, she is very attentive and she will help you with everything you need. I will come back here as it is open
Very good service
100% recommended this store very good service and the store wow looks very nice new everything.
The attention and help very well thank you.
I love the service that the new employees are giving, the girl who worked there is very kind and helps you with everything thanks to her.
Great service
Very good service, thank you
Very nice people
At the moment I have no complaint about him
The best service to the customer when you get to the store helped me solve my problem and I am satisfied with my purchase I recommend this shop if