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Verizon Wireless Authorized Retailer - Star Wireless
83 Forest Ave, Glen Cove, NY 11542, United States
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Verizon Wireless Authorized Retailer - Star Wireless

Comments
Sh
Review №1

The most reliable service. I recently upgraded my phone and Ali made the process so quick and easy. The management team is also lovely and really take great care of their customers. Go there for all your cell phone needs!

Ma
Review №2

I got my prepaid phone activated from there, and they have lots of varieties of prepaid phones, and prices are very reasonable. I will recommend all my friends to go there to activate their prepaid phone as i am refilling my prepaid account monthly. Staff are very friendly and knowledgeable.

sh
Review №3

Stopped in to ask some questions about upgrading my phone and Ali was incredibly helpful. He spent 15 minutes educating me on new technology and showing me the options available to me. Great customer service. Ill be taking my business there from now on!

Ma
Review №4

One of the best stores Ive ever been to for cell phones. The employees are amazing and even call you the next day after your new device purchase. I would 100% recommend this store to all my family and friends!!

Am
Review №5

I needed help purchasing a new iPhone for my son for his birthday. The sales clerk Jay was an absolute pleasure to work with. He guided me into the right direction and helped me choose very nice accessories along with it. Definitely will be going back for future help

Sa
Review №6

Very attentive and helpful staff and great service. A great location with a spacious well organized layout and wide selection of accessories. My go-to Verizon store on Long Island. Highly recommended!

La
Review №7

This Verizon store is super clean and the staff is fantastic! I have been a Verizon client for years and will only go to this particular Verizon store. I highly recommend going here!

Sa
Review №8

Hands down best customer service! The representative said who helped me get my phone was honest and very informative. I got the best phone and plan for my needs and couldn’t be happier. Hands down best verizon location!

Le
Review №9

Barry helped me buy and set up a phone for my mom, he was patient kind and so helpful. He took the time to help us contact her existing carrier and have the number released, so she could keep her existing number. He helped make sure we understood everything before we left. I highly recommend this store, ask for Barry!

An
Review №10

Amazing customer service! Ive been going for years, and all of the staff have always helped me out! Ali even called me the next day to follow up on my case.

Ku
Review №11

Great customer service, staff was very friendly and helpful, the team went above and beyond with helping me find the right device for my needs, transferring data and helping to locate accessories. Also, store is really spacious and organized.

Ar
Review №12

I have bought many accessories for my various iPhones here and this store has never let me down! One time, it was raining and the salesman even offered to walk me to my car! Highly highly recommend!!

AF
Review №13

Thank you thank you thank you! You guys are awesome! We will be coming here for all our cell phones and tablets!

za
Review №14

TYVM, Taysir & Ali to help me understand in purchasing the package i want, hope to get the same level of service during my next visit. it was a gr8 customer you rendered.

Nn
Review №15

Nice location, great service, Rep -Tom is awesome, one stop shop for all my digital requirement.

ch
Review №16

Barry is awesome. Always helpful and very patient. Thanks

Ma
Review №17

Super helpful staff, great place and super organized, I highly recommend to go here for any of your Verizon needs!

Ti
Review №18

I am very to pleased to write this review, of my visit to this store, form the moment I walked in and out, I have been attended with great understanding and care, the Reps, are having highest level of product knowledge and customer service etiquettes. Specifically ( Mr. ALI / Taysir ), I expect to get same momentum, in my next visit.

Cy
Review №19

Barry gave us excellent service, attentive, understands problems, fixed problems, was friendly, knowledgeable and an excellent representative for Verizon. Give him a promotion. Cynthia Church

Al
Review №20

Terrible. My mom went in to activate my fathers new phone. Tom activated the sim card to my phone number. My mom caught it and had him changed it. This in turn meant my phone was now disconnected from the provider. The only response Tom gave my mother was to give her a new sim card for my phone despite her explaining I do not live in the area and she cannot get it to me. After finding this out I called this retailer to try to solve the problem myself. I received absolutely no help other than call 611 and talk to customer service. So now, due to the incompetence and lack of service provided by this retailer I am stuck without a phone, late to an appointment (cant access the info I need due to my phone being without provider), and sitting on hold with Verizon customer service.

Za
Review №21

Amazing customer service, recommend to anyone and everyone!

Jo
Review №22

In most cases you’ll probably have an easy experience, As I have over the years. But recently I purchased 2 iPhones on a bogo promotion. Simple enough. Until I didn’t receive my discount. Through an error in the transaction I wasn’t eligible. Visited the store 3 times to get it resolved, each time I was told they will contact Verizon and give me a call back. They never did. So that the last time I will be visiting them. It’s not an official Verizon store so Verizon couldn’t help me, and also they can’t process your Verizon up discounts as well.

Di
Review №23

Wonderful experience. Ans and all the sales and technical support team were really great.Highly recommend!!

Information
11 Photos
23 Comments
5 Rating
  • Address:83 Forest Ave, Glen Cove, NY 11542, United States
  • Site:https://instagram.com/glencoveverizon/
  • Phone:+1 516-399-2424
Categories
  • Cell phone store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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