Couldn’t even charge a battery how unprofessional their workers really are. They are dumb that don’t know anything about cars. Go down the street to advance auto parts they help me right away once I pulled up to the parking lot. Sorry AutoZone but you’re a big joke if you’re workers don’t know what to do right away like advance auto parts did

They helped me quickly and efficiently with no problems. Very smooth purchase for the amount of traffic the store had at the time.

Great place to get your codes read if you dont want to pay expensive prices for it by the dealership

Very nice and friendly ladies in this auto zone

This is a great store to go get your parts from. The employees that work there are super people.

The 2 women there figured out my problem and I came home with the right parts! Great service!

Needed a gas cap. In and out.

Normally I have great service when I shop at this store.Today I went in to pickup or order a part. The guy was not much help told me I needed a part number. No dummy you are to help me find the part for me. It is customer service.I will just order it from the internet.Not sure if I will shop at this location again.Good luck!

Staff was nice courteous get everything covered clean store

Need wiper replacement. They installed them in no time flat .the lady was extremely nice.

My favorite place to buy auto parts when I need them. Ive been here many times over many years and always receive good service, parts, and prices.

I am thoroughly impressed with how wonderful this AutoZone was. I asked for the headlight for my car which they had and got it for me. Then Terry was extremely awesome because he changed it for me and then helped me to get a bracket for my battery since it was loose. He even put that on as well. He was friendly and very informative. I honestly couldnt have asked for better service. They try their absolute best to accommodate what you need.

The sales staff was very helpful but the Hands-On help that we are so accustomed to from AutoZone is no longer viable

Went there to get a few parts I needed for my car. While I was there I decided to look at the car audio section because I was having trouble getting my stereo working. Andrew offered to take a look at it to see what was wrong. He figured out why it wasnt working and fixed it for me. Yeah! Thank you Andrew for all your help. Im definitely recommending you guys to everyone I know.

Went in tonight for a drivers side headlight that was out. Walked in the the Auto zone on my way home from work. Asked for help, Andrew was cleaning the floor at the entrance and stopped to help me. Not only did he seem very personable but he offered to change my light while I was there so I didnt get a ticket on the way home. Totally was way more than I expected. He also told me about the bulb grease (I think thats what it was called) that I should buy for $1 to help the longevity of the bulb and reminded me to save my receipt Incase I had any problems in the next 30 days, I could bring it back and they would make it right. My experience was very positive and Andrew went above and beyond what his job was to do. The only thing I had to do was pop my car hood and he literally did everything else for me. Thanks for the great experience. I will definitely think of Auto Zone the next time I need something for my vehicle.

Amazing customer service! Andrew (on his day off), Theresa and Joey went over and above to help me! I will recommend these folks to everyone!

Friendly helpful got my rewards on this trip and donated something to St. Jude too.

The lady that helped me here was great! I had just purchased a used car and the wiper blades needed to be replaced. She helped me locate the blades that I needed and then came out and put them on the car for me. Very nice customer service!

My fiance and I went to AutoZone in Goodlettsville, TN 37072 to purchase new headlights & window wipers for his 2018 mitsubishi outlander & were helped by Andrew OD a sales associate at AutoZone. Andrew was super friendly & extremely knowledgeable while assisting us with making the decision on which parts to buy. After we made our final purchase Andrew even came out and installed both headlight bulbs & the rear window wiper. Easy 5 stars for the stellar level of customer service!

Both team members were fantastic! They helped me find the right wipers and were even enthusiastic about installing them for me without me even asking. Couldn’t ask for better service!

After looking high and low for an item that was either “sold out” or “out of stock” everywhere, Andrew helped me find exactly what I needed. He was very friendly and helpful and a great asset to your company. I will only shop at this store in the future for all of my auto needs! Thanks, Andrew!!! You Rock!!Sincerely,Ginna HuskinsGoodlettsville, Tn

The customer service at this location was outstanding. The workers I dealt with were astonishing and went beyond the call of duty.

I used to get great service here. Hire people that have experience with cars and customer service.First bad experience here was a few months back with a woman who really didnt care, didnt know return policy, told me opposite of what AutoZone has ALWAYS done. I know of two AutoZones that have very competent women working there.I dont know if this employee is normally at this store, only saw her once. There are other things this store needs to correct.I will try back again.

I have had nothing, but the best service here with these amazing people every single time I come in. They are always so friendly and eager to help. I hope management sees this and more than considers giving these people a raise or helping them in any way possible because it is very hard to find people like this in any industry nowadays. And this is coming from a business owner himself.

Great price. Great service. OD was amazing.

This is the cleanest autoZone I’ve ever been to. Not sure if it so because of the pandemic but, this place is clean

This is the only Auto Zone that has the worst customer service! PK is the employee that was degrading, rude and just hateful to me and my husband. HR has been contacted about this issue.. also, PK go eat it

Great autozone. Nice people work here an they always try to help you get the right part the first time.

Great store, atmosphere, clean and friendly staff! Very nice people and knowledgeable of products and quick to help the customer! I will be back 😁..

Great staff had the part I needed and allowed me to fix my vehicle in their parking lot.

I have been working a night shift 7 hours from Home. Sprang a transmission leak on the last day here and wanted to fill back up before the ride home. I got off at 6 drove 2 miles down the road and waited till 6:55 to knock on the door. A man walked out from the back looked right at me through the window in Disgust waved as the to say get out of here. The worst display of Professionalism Ive seen in a while

One of the better AutoZones in MiddleTN. Its a out of the way, so doesnt have the rediculously long lines other AZs have. Good customer service and easy parking.

Great service

Always a good place to go. Staff was helpful in finding what I needed. Prices arent too bad either.

Helped find the right wipers for my car, did not offer to assist install. Might be because they didnt want me to feel that my manhood was attacked, but customer service should make it a standard to ask.

OD is charismatic, best salesman and knows his stuff!

If you work on your car, you will need to pay these folks a visit! They have the parts and expertise to boot!

Nice people. Had what I needed at the front door. They had planned for the ice and was ready!

Good prices, great people. Had what I needed, in and out!

Staff was very helpful. The lady came out and scanned my check engine light in the rain.

Was looking for a repair book for VW Beetle. They did not have any books that I could see. I walked around whole store 3 times. No one who was working in store approached me to see if I needed help.

PK is always helpful and has never given me bad advice. She even gave me advice to fix an issue that would have cost about 300 bucks but only cost 20!

I want to give a huge thank you to all you that worked today. My daughter was down there on vacation when her car broke down and you guys went above and beyond to help get them back on the road to Michigan. Thank you all.

Best part store Ive been to they go out of their way to help you

Very cool staff, always find what I need except Fram

A÷ service with a smile very helpful right away

Parts guy seemed to be lost when picking up part that was paid for didnt know the process

My all the time parts house. Great place

I received the WORST customer service from this Autozone EVER. This was my first and last time visiting this location. I felt very unwelcomed from the moment I stepped foot into the store. I would rather drive to another location far from my house or buy my autocare needs from OReillys than to EVER step foot into this location again. I am disabled and needed assistance which neither one of the two people working there cared to offer me. They were not HELPFUL at all. The lady acted like she had a problem helping me. She was RUDE, SMART and SHORT with me. I went in to buy screws for my license plate. I was told where they were not assisted like I normally would be at other Autozones. A matter a fact I wasnt even greeted like other Autozones does. The guy was on the phone but seem like he had a problem as well. Whenever I asked a question she would be smart and tell me they dont help like that because customers like me complain and they are not to do that. I was offended like what does that mean. I was thinking like was it because I am a black woman so was she referring to this or all customers complains. I had already bought the screws and asked could I borrow a screw driver. She put it down on the counter instead of handing it to me. Once I got out to my car and realized they were the wrong ones went back in requested a refund. The guy rolled his eyes and blew at me because he was still on the phone. He never once said I will right with you or anything. He just looked at me and stepped to the side and looked in the direction where the lady was. I was like I never received service like this ever before from an Autozone normally they are very helpful and kind. If I could have not given a star I wouldve, but they seemed to have a variety of other stuff. I wouldnt recommend this location to anyone at all. They for sure has lost me as a customer.

Always super helpful.The only place I go for parts period.

The guys inside are great and always willing to help great customer service and a great store

Super slow, but always friendly and helpful staff.

Greatest most helpful employees

A good way to fix your car

Excellent Service! Good selection of products

Good folks always helpful !

Great help n everything in stock

Great food and service as always.

Always good helpful people.

Clean place and helpful staff.

Great people and courteous to customers and helpful

Best part stores ever

Very helpful people there

They dont go out of way for service

Vickie Duncan was awesome!

I purchased a heater core there to put on my truck and they gave me the wrong one. So I wasted my whole day for nothing. Another time same truck I purchased a defroster they said would be in the next day at 2pm, 3 days later I still dont have it

My favorite autozone.

Great customer service

Great t for parts

Friendly and helpful associates

Very helpful staff

It was ok kinda slow

Very helpful staff

The store was clean and they were friendly

They had what I needed for the tires

Store manager is very rude, cut me off the line after I had already been waiting 20 minutes her name is Teresa at the goodletsville store by dollar General

Very helpful employees!

Excellent

Under trained employees that are over worked

Friendly people who now auto parts

PK is awesome!!!

Typical autozone.

Great prices

Good service

Great prices

Its ok

Slow untrained help.

They had what I needed

Helpful

Friendly staff.

Friendly

Good service 👌

The 1 in parts and good price and good service