We finally decided to get a membership. The lady that helped was amazing. We really liked this location been too few other location but this one was very nice the staff were polite and friendly.
Went with a family member today to check it out and decide if I wanted to become a member. What a terrible experience, some of the worst customer service I have ever witnessed in my life! Not only was the cashier extremely rude and unprofessional, then a supervisor came out and was equally as rude and very unprofessional. Well that made my decision easier!! Shame on Costco and their standards with their staff. I suppose I had much higher expectations for such a large corporation. Needless to say, I will not be a Costco member!
Staff is always friendly and the warehouse clean.My husband and I do most of our shopping at the two Costco locations. This one is a little smaller and sometimes doesnt carry as much, bit Ive also found products here that the other didnt have.They have a great selection of fresh seafood. If you are looking for fresh king crab, shrimp, lobster, or walleye, this is the place to go. Their steaks are top notch too! I am also impressed by their selection of Keto/Low Carb products. I highly recommend Costco to anyone, even if you are a family of 2!
This is a very nice store to shop at alot more selection then sams club
Always spend too much,Lol but always good samples.
The hearing aid center is overburdened. The service is going down hill. Tried calling them 4 times and left messages 4 times. They returned one of my calls but not to the phone number I left in the voice mail for a call back. And more problems with the Hearing Aid Center and the store. I still like Costco because of some good deals. So at this point I will put up with them for now.
Costco is great. Dont think Ive been to one I dont like.
Always friendly. During these times all the people that work there have kept a positive attitude. In Michigan shopping rules have changed a couple of times.Thank you to the employees.
This place is really nice very clean but its kind of just like a Sams club you get good deals hit or miss when they have them in the catalogs and a pretty nice selection of clothes
I love this place so much its one of my new favorite stores everything you need in just one place.
Great store awesome experience. Be careful in parking lot....extremely busy and LOTS of cars! Hang onto your childrens hands!!
Great location Great bull items and reasonable prices Meat and grocery fruits and vegetables Organic and multiple other Home Items and Office in addition to many other member Services worth taking a Tour yourself.
Store staff is really friendly. I like how the gas station is in a secluded area. Food and other selection is great. Always efficient and they added a self checkout finally!
We shop here alot. Would have given 5 stars but the greeter is very rude. An older gentleman. Maybe he was just having a bad day. But all in all great place to shop.
Good stock of product and nice variety. Love the new self check outs recently installed!
Has got it going on.. This is my favorite place to shop. Walked in hungry, left satisfied after eating all the samples lol.
Always clean and always very helpful! Can be busy at times but moves quick.
Takes too long to locate theProducts you are looking to buy.Great selection, but cost savingsrequires bulk buys. Limits what youcan buy for two people.
My wife and I have been members for several years. Ive always been impressed by Costco. From the quality and prices of their products to the way they treat their employees and customers, Costco gets it right. Ive only shopped at the Wyoming/Grandville location, so I cant comment on other sites. This store is clean, and the staff is helpful.
The C in Costco should stand for consistency because I have never had a thought wishing I had gone somewhere else. And its the only store I can say that about right now. And Costco may not always be the least expensive, but sometimes, unexpectedly, it can be.
They didnt have what we needed, the products they had were excellent. We left with new exciting foods, so I was happy.
Huge selection of things, great prices. The staff here are extraordinary. Friendly, knowledgeable. Definitely worth the membership fee.
Great prices and great service. We love our monthly trips to Costco.
Audrey was great in the hearing ctr. She gave us quick service on moms hearing aid 20 min then changed the filters on mine. Much appreciated!
Enjoy shopping here. I will definitely be back.
They have good deals, the hot dogs were okay, although I found everything.
The location is convenient but the layout is awful! The parking lot is small as far as maneuverability is concerned. It is always busy as well.
Fully stocked. Good customer service. Great prices even at the fuel pumps.
I only go for the food but it is amazing place for pizza and coffee mocha shakes!
We always enjoy shopping at Costco. They may not have every product ever made, but what they do sell is always good or better quality at good prices. And that includes there meat and produce products.
Nice clean place. Lot of items to look at and buy. Great hot dog and pop for $1.50 . I like going there.
This store has an amazing selection of things!!!
Their pizza is excellent. One slice is sufficient.
A staple in my shopping for home. Clothes, food, paper products, pet supplies. The pharmacy is great! Always the lowest price in town when I combine with Good RX. you may think it is busy, which it usually is. But they get you through the lines quickly. Then you have to stop by the food court on your way out. Good food at great prices!
Love Costco! Great store. Always alot of people here, but the store is so big it really isnt to crowded. Check out is usually always quick. Always a good price on gas. So much variety. The employees are always nice as well.
Helpful and friendly staff. Usually good selection of just about everything....dairy and produce lacking in variety this time
Great as usual. Busy place but sailed ridht through.
Staff was awesome. Found what I needed.
The parking lot is unsafe because drivers speed. They need to put a Costco on the lake shore. In side is fine great serve.
Been trying to get a couch for months and we were finally able to find the one at Costco. Since they always seem to sell out fast we called ahead and one of the managers was able to set it aside for us to purchase. Great customer service, both getting the purchase ready for us and helping to load it all.
I really like Costco. They have unique products I dont find anywhere else. Their deli meals are delicious. Prices are great.
This costco seems very congested, not a lot to choose from and it was not very clean. I usually shop at the Costco in Kalamazoo which is bigger and more organized.Staff was pleasant but to crowded.
Lots to see, and almost always find something even if I wasnt looking. Nicely organized and clean restroom
Great staff and a fantastic selection as usual!
Very busy but still very quick on the ck out
Busy as all heck but despite long checkout lines we got through pretty quick
So happy we have a membership!
Always a pleasure shopping for best deals
I will never shop at Costco again. I’ve been a member for over 10 years. I withdrew my membership this year due to Company ‘policy’ that clearly violates our Civil Liberties and is Unconstitutional. I have a medical condition that prevents me from wearing a mask. So, they remove that exception and expect people to wear a plastic face shield to shop there! I hope people understand the multiple violations of Civil Liberties that Costco supports.
Great place to stock up on item
Very busy today, but they moved everyone along fast.
Very crowded; although their were lines went fast through checkout. Customer service department very unique compared to other stores...efficiency is the key at this location.
Always helpful. Self checkout is awesome addition.
Very clean store, great prices, and helpful staff. I walk into Costco knowing what I need... I walk out with everything Costco told me I needed...🙈
Love this store! Great prices and great selection. I haven’t decided which I like better yet, between Costco and Sam’s Club. But I’m leaning towards Costco.
I shopped the Grandville/Wyoming, MI Costco warehouse store today, June 24, 2021. The Costco employees were friendly and helpful as always, and when I checked out I noticed somthing different, self checkout lanes. I thought I would try them and see how they worked. While the Costco cashier was there to assist, and was friendly and helpful, I was not happy with the process.I had 11 items, and had to unload each item and swip in over the scanner, place it on a staging area, and the at the end the cashier had to count each item to verify, compare it to the digital readout on the scanning screen, and approve it.More work and time for me, not efficient, someone also had to verify my sales slip with items in my cart.Usually when I have this many items, I arrange them in the shopping cart with the bar codes displayed, the cashier uses their hand held scanner to scann my costvo visa card and each ite in the cart, no one has to spend time unloading and reloading, and verifying my items another time. While the cashier is scanning the items iny cart, I swipe my Costco Visa card on tje card reader, the sales slip prints about the same time my items in the cart are handed back to me by a friendly Costco employee, wishing me well, I leave 😊The self checkout is less efgicent and takes longer, making me unhappy 😕If I had more items, where the bar codes could not be displayed, I would definitely not want to go through the self chevk out laneRight now I shop at Costco at least once a week, this makes a big difference to me.
Of all the Costcos I have been to the customer service here is the best. The meat Bakery and produce departments are always full and fresh. As an extra bonus the rotisserie chickens are the best with quality and price.
I visit this costco almost everytime I am on this side of the state. The employees are always very helpful but this costco is always way too busy for my taste.
I an always find what I need and at good prices
This is a great store !! Everting was stocked up and the store was very clean and could be shopped . The employees was very helpful and nice . You could tell they liked there job . I give this store a 100%
They didnt have much of what I wanted
Its absolutely disgusting that this company treats customers who choose to not wear masks or face coverings like second-class citizens. I have been repeatedly harassed and treated horribly by employees at this store for simply removing my mask or having my nose exposed. This company is trampling all over our civil liberties and our rights to body autonomy. Not everyone is made the same. Many people have medical conditions that prevent them from having something covering their face. What are they supposed to do, never shop at your store again? Ok. Fine. Ill go to your major competitor instead. I know they wont turn me away.
There seemed.to be no logic to where things were located. I asked 1 of the front end supervisors about several specific items. He looked them up on the computer, and none of them were available. The grocery items I was.looking for could be found in any grocery store in the state I relocated from. So far Ive not been able to find these items at Meijer, Family Fare, Wal Mart or Cosco
Great place to shop. Great prices and employee
Sally was very nice .she was awesome my daughter & I had a wonderful experience..
Bought Banana Nectar 2 weeks ago and now they dont sell it. :/ Anyone know if Costco is bringing it back? Wonder why its not available on their website? If I would have known, I would have stocked up. Is this common with Costco?
Member for 31 years - never been disappointed.
Love to shop this place has all the deals!
Always polite workers. So many good options. Even tho the lines are usually kinda long they go pretty fast. The food court is such a good deal and so delicious!
Quick checkouts and friendly staff. The place is clean and stocked very well
Great place to shop. Low prices, great selection of meats and produce. We always enjoy looking at the various products. checkout is quick and efficient. Chistmas shopping is a great experience with many toys and games and their Christmas decorations. People are always friendly and helpful. We look forward to our frequent visits.
I love Costco and recently purchased glasses and sun glasses. They are awesome. Thank you
I love this location, all of the employees are so nice. And its always super clean :)
Great seasoned ribs. Well stocked and clean.
Good prices and selections.
Just went to explore and obtain membership info
I couldnt by 1 pack of muffins because it was buy 1 get 1 free. I didnt want a second pack of muffins
Kirkland products are an excellent value and great quality! Friendly staff. Always a good experience.
Cosco has everything from frozen food to clothes to car and liquor .its bigger than sams club if you never been in one but .it does require a membership to get in... I highly recommend cosco ...Wish they stick one in muskegon
Big things for smaller prices. Yeah that sounds good. This is my review
We prefer to drive to this Costco over the one on 28th st.
My mother in love has a membership here and we popped in for a few things, but they dont have clothes for plus size people in house.
Watch out for renewing membership on your card. If you try to have them just simply cancel the autorenewal, even during covid, you HAVE TO GO BACK TO THE STORE, give them your credit card for it to occur. They put you on auto renew automatically. Never again will I shop here.
Beautiful store, vary friendly 👌❤
Great staff, clean building, great service.
The guy at the gas station that is wiping all of the pumps with the same yellow towel and not spraying any disinfectant is actually making the covid 19 situation worse. Management needs to educate him.
Mask wearing !! CDC says i need no mask because I have antibodies and vaccine. Thought you listen to the science. There is no longer a mask mandate from the Governor
Fun place to shop. Met my now girl friend there.
This is the BEST Costco Ive ever shopped! The meat department rocks!
Hard to find items. Scattered all over store.
Employees are almost always wonderful and now Masks are not required. They finally caught up to Sams Club ( in that scenario )
Couple pajama boys still work there and love mask. If the mask keeps up there Im dropping membership
Good service, 👍 gas island was crowded but operating efficiently. Shopping was very busy but operating well.
For the average person a Membership here is going to cost too much on top of the items you buy costing too much. The items come in bulk at lightly lower prices which AMAZING if you have a family of four or more. For the average person or small family, perishables will go bad before use and it wont be worth the cost of membership. They do have some cool deals on general merchandise and such, but it has to factor in the membership cost. All if that aside the food court is AWESOME! Cheap, great tasting food at very low prices without usually having to have a membership, I go there for their pizza and .59 cent refillable drinks all the time. I dont have a membership and I dont shop there, but the Food Court is great!